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Reviews of Holiday Inn Express and Suites Detroit/Sterling Heights, an IHG Hotel

2.5 out of 5
Holiday Inn Express and Suites Detroit/Sterling Heights, an IHG Hotel
8515 15 Mile Road, Sterling Heights, MI

Reviews

9.0

Wonderful

Rating 10 - Excellent. 623 out of 913 reviews" "
Rating 8 - Good. 191 out of 913 reviews" "
Rating 6 - Okay. 50 out of 913 reviews" "
Rating 4 - Poor. 17 out of 913 reviews" "
Rating 2 - Terrible. 32 out of 913 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Marjorie

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room. Good front desk service.
Stayed 1 night in May 2024

10/10 Excellent

DONATO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
satisfied with entire stay.Did not like trying to be charged an extra fee for being 45 minutes early.
Stayed 3 nights in May 2024

10/10 Excellent

ALISA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great and room was very nice. Will stay there again on future visits.
Stayed 2 nights in Apr 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and location
Stayed 4 nights in Apr 2024

6/10 Okay

Sheila

My stay was very LOUD. The walls are paper thin. The pool was average.
Stayed 1 night in Apr 2024

6/10 Okay

Angela

Business traveler, Traveled with partner
Liked: Property conditions & facilities
Our TV did not work in our room
Stayed 1 night in Apr 2024

2/10 Terrible

Franz

Stayed 3 nights in Apr 2024

8/10 Good

Irene

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i like the place coz its convenient
Stayed 1 night in Apr 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, quiet and clean!
Stayed 2 nights in Mar 2024

10/10 Excellent

Emani

Stayed 1 night in Mar 2024

6/10 Okay

Vicente

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The property was good and was clean but had other visitors spam calling our room phone and banging on our door
Stayed 2 nights in Mar 2024

8/10 Good

Angel m

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Julie

Walked into a yellow stained duvet, then was told I couldn’t use the jet tub I specifically rented the room for due to leaking into the room below me.
Stayed 1 night in Mar 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Feb 2024

10/10 Excellent

Kierra

Stayed 1 night in Feb 2024

10/10 Excellent

Tiba

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 2 nights in Feb 2024

10/10 Excellent

IHAB

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service clean room friendly staff
Stayed 1 night in Jan 2024

10/10 Excellent

Jozef

Stayed 1 night in Jan 2024

10/10 Excellent

Kameshia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

6/10 Okay

Mario

Stayed 2 nights in Jan 2024

10/10 Excellent

Jeffrey

Stayed 1 night in Jan 2024

10/10 Excellent

Kameshia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Maha

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it it’s very nice hotel
Stayed 1 night in Jan 2024

8/10 Good

Jill

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall great stay!
Overall great stay. Room was updated and clean. Also comfortable beds. Didn’t care for the carpet though. No sign of bugs, ants, roaches etc! Breakfast was decent, Pool was ok, little cold for an inside pool though. Check in was fast & easy. Friendly, helpful staff. Price was reasonable as well.
Stayed 5 nights in Dec 2023

10/10 Excellent

Jocelyn

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything
Stayed 1 night in Dec 2023

8/10 Good

Mohsin

Stayed 2 nights in Dec 2023

10/10 Excellent

Lamya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 super clean, love it and definitely recommend it
Stayed 3 nights in Nov 2023

10/10 Excellent

Lamya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, excellent customer service and the front desk super nice the manager helped me fix the reservation that I missed up . I definitely recommend this hotel and I’ll come back again.
Stayed 1 night in Nov 2023

10/10 Excellent

Nasser

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 2 nights in Nov 2023

10/10 Excellent

Miranda

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, hotel was clean and staff were great. Highly recommend this location.
Stayed 2 nights in Nov 2023

10/10 Excellent

Katrena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Nov 2023

4/10 Poor

Ashley

Traveled with partner
The whole reason I booked this hotel over others is because it claimed to have sound proofed rooms. I could hear every word from conversations in the halls and the people above us stomped around all night which kept us from sleeping. I would not come back for this reason.
Stayed 3 nights in Nov 2023

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good
Stayed 1 night in Nov 2023

10/10 Excellent

Ator

Liked: Cleanliness, staff & service
Quit, clean and safe
Stayed 1 night in Nov 2023

10/10 Excellent

Anthony

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Adnan

Stayed 1 night in Oct 2023

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay Nice hotel Clean and easy
Stayed 1 night in Oct 2023

10/10 Excellent

Ojen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every think was great
Stayed 2 nights in Oct 2023

10/10 Excellent

Portia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and new. The hotel staff was very friendly.
Stayed 2 nights in Oct 2023

8/10 Good

Robert, Mountain Home

Liked: Cleanliness, staff & service, property conditions & facilities
Staff needs to learn to converse, other than grunting like cave people, but the facilty and service was great
Stayed 4 nights in Oct 2023

8/10 Good

azim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel would definitely book again friends staff.
Stayed 5 nights in Oct 2023

10/10 Excellent

Antanaja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotell.
Stayed 2 nights in Oct 2023

10/10 Excellent

Victoria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanest hotel I have ever stayed in.
Stayed 2 nights in Oct 2023

10/10 Excellent

Sharri

Liked: Cleanliness, staff & service, property conditions & facilities
This property was super clean and quiet. Staff was friendly and helpful.
Stayed 1 night in Oct 2023

10/10 Excellent

Tristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice staff and really clean nice rooms
Stayed 1 night in Sep 2023

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Olivia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again
Stayed 1 night in Oct 2023

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 3 nights in Sep 2023

10/10 Excellent

Dana

Stayed 1 night in Sep 2023