亞廷努瓦拉出租度假屋

「Our stay at Heuvel villa was nothing short of perfect!! The villa surpassed expectations in terms of how comfortably, stylish and well located it was. Warren was exceptionally attentive and the chef made a delicious breakfast for us every morning considering our dietary requests. We loved exploring Kandy and nearby Knuckles mountains on this trip and look forward to coming back again!」

「The hotel appeared to be a house located down several back streets off the main road in Kandy. When we arrived the staff member had no knowledge of our booking; we ended up staying elsewhere.」

「De lobby was kil en sfeerloos. Overal felwitte spaarlampen. Slechte acoustiek zoals in een grot. De suite was groot en met gigantische terrassen met zicht al om. Het bed was van goede kwaliteit. De afwerking van de suite liet te wensen over. Er waren overweldigend veel knoppen voor de verlichting (wederom witte spaarlampen). De afwerking kon beter. Geen kitranden, losse wandcontactdozen, losse deurslot. Het bad werd niet warm genoeg. We hebben bijgevuld met de waterkoker. Het diner was een...

「Our family of 5 arrived at the villa at 630pm tired and hoping for a good night rest. Pressed the bell and knocked on the door before someone came down from the villa. Realised they werent aware there is a booking for the night's stay! We had to wait for a good one hour before that poor caretaker sort out the stay wt the owner for our booking and then cleaned the rooms. No service recovery and no apologies by the owner at all. Utterly disappointed! 」