Hotel with a Concierge in Santa Cruz County from NT$10,390

"Over all good experience"

"The staff and friendliness of fellow guests were superb. The hotel itself was adequate and above all else, was clean and well maintained. However, because of the age of this property, there was somewhat of a musty odor that permeated the air. This property could probably use some renovations. We would classify this as "rustic accommodations". Again, the welcoming and friendliness of Tabatha (front desk) overrode any negatives. We would stay here again."

"Whenever I go to Nogales I always stay at the Hotel Americana. The staff is excellent and very friendly and helpful. The breakfast buffet is also great. "

"For designated rooms, there was covered parking. You only needed to tap your room key rather than slide it to enter. The room upkeep was outstanding--no scuff marks anywhere, and the furniture was in good condition. The walk-in, lighted closet next to the immaculate bathroom was a plus. A full-length window looked down on the courtyard and across to the mountains. I was impressed that the maids had nice uniforms; the staff was gracious. We came to enjoy the pool which was beautifully landscaped. A sloping water fall emptied into a crystal-clear pool. We were shocked to see a lovely body of water between the pool and golf course. While wading in the pool, we watched the golfers dash off to the next hole. Towels for the chaise lounges were obtained at the office and returned there to be credited back to your account. The included breakfast was just delightful. After telling the cook at the first window which ingredients you wanted in your omelet, you could ask for sausage and potatoes at the next window. Pancakes, fresh fruit and Greek yogurt were also options. At other stations were toast, oatmeal, cornflakes, juice and coffee. What a nice way to start the day! There was a jar if you wished to tip the cook; outside the breakfast room, you could purchase "special" coffee. The exercise room had a bike, tread mill, impressive weight machine and free weights. Our one disappointment was having to leave the pool early as the palm trees above it were being trimmed."

"Great continental breakfast selection. The hotel was clean and gated. Nice pool area and the jacuzzi was perfect during the cooler weather. Would definitely stay here again while visiting Sierra Vista. The breakfast alone is worth the stay. "

"Amazing gentleman at the front desk. Thanked me for my service upon seeing VETERAN on my ID. Continued to ask about my service and thanked me for my tours to Afghanistan. Truly a caring man who loves helping people. Every person who walked by during our interaction was asked how their room was. He told me when live music starts. Just amazing. Thank you, sir. "

"Staff was like family to one another and treated guest the same. The staff adresses guest needs or concerns immediately and politely. Treat guest better thsn your so called 5 star hotrls. "

"Nice "

"Really spacious rooms and easy check in & out!"