基希多夫區出租度假屋

「Reibungsloser Check-in, sehr geräumiges, modernes und sauberes Zimmer. Im Sommer ist die Klimaanlage natürlich optimal. Frühstück war reichhaltig mit großer Auswahl. Ausreichend Parkplätze vorhanden, sogar in der Tiefgarage. Wir waren mit unserem kurzen Aufenthalt sehr zufrieden.」

「It is rare when the actual hotel room looks better in person than in pictures but, that was the case here! Awesome room, well located! Great choice 」

「Der var så fint og rent, men det var frustrerende at alt kommunikation udelukkende foregik på tysk.」

「The check-in experience was very frustrating. The hotel charged me again for an amount that I had already paid when I made the reservation. I spent a long time trying to explain and resolve the issue at the property, but it was only after I contacted the hotel’s online customer service that the problem was quickly fixed. This was the first time I have ever experienced being charged twice for a prepaid booking, and it wasted a significant amount of my time. On top of the room rate itself, the...

「There were several issues. To resolve these, one has to communicate by email with the "Support Team". There is no on-site reception or support staff. Almost every time with over 30 emails, the response came from a different person who paid no attention to the earlier emails. As a result, response was very slow (several days), or no response at all.」