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"Good location, close to train station, lot of restaurant, shopping hotel staff is very professional and friendly. Good to stay"

"Zao Onsen is a spectacular location for skiing & this hotel has it all… you can literally ski in & out of the hotel & see the ropeway, cable car station & slopes from your window. The buffet breakfast has everything you could want (both authentic Japanese & western options for those who want such). You can walk everywhere, slopes, cable car, ropeway, restaurants, cafes, skihire from the hotel. And at the end of the day.. you have access to an indoor & incredible outdoor natural onsen… where you can soak your tired muscles as snow falls lightly around you. It’s magical. Couldn’t recommend highly enough. "

"The accommodation was pleasant. The staff were very helpful and the onsen was wonderful. The little extras made the stay even better, gift in the fridge, fresh water each day, free ice cream and yakult when using the onsen, the manga library and storing our bags post stay before we caught our train. Only thing to improve was the dark curtains that are dated to help brighten the place."

"Comfortable and great location. A few minutes to the ski resort. "

"Did not including breakfast "

"The staff were AMAZING and helped me with several issues of my own cause. The heater in the room worked well. The bed mattress was uncomfortable but sleeping on the duvet always helpful. The tubs were deep and water hot.. happy with my stay "

"Everything was great "

"Conveniently located to a railway station but down not crowded"

"We are two very new foreign travelers. The staff did not speak our language but were incredibly accommodating and made us feel welcome. Very clean, very good stay."