"We booked 1 room for 3 people and they charged us for 3 rooms and refused to give us a refund for 2 rooms. Bugs came out of the AC when we turned in on. Breakfast was beans, rice and egg with water down coffee. Not a good experience."
"We booked 1 room for 3 people and they charged us for 3 rooms and refused to give us a refund for 2 rooms. Bugs came out of the AC when we turned in on. Breakfast was beans, rice and egg with water down coffee. Not a good experience."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
My husband and I stayed here for two nights at the end of June and it was spectacular. The food, service, activities, spa, and grounds exceeded our expectations. We were a part of the first group of rafters allowed into (and out of) the lodge following the torrential rains and at no time did we feel unsafe. We also took advantage of the opportunities to use the spa, partake in the canyoneering and canopy tours in addition to the waterfall hike. All of which we highly recommend. Truly the only...
My husband and I stayed here for two nights at the end of June and it was spectacular. The food, service, activities, spa, and grounds exceeded our expectations. We were a part of the first group of rafters allowed into (and out of) the lodge following the torrential rains and at no time did we feel unsafe. We also took advantage of the opportunities to use the spa, partake in the canyoneering and canopy tours in addition to the waterfall hike. All of which we highly recommend. Truly the only...
Beautiful property with great customer service. Staff feel like family. Excursion team is excellent made our experience that much more wonderful. Drive was worth it. Would rate this place a 10/10. Thanks for a wonderful experience
Beautiful property with great customer service. Staff feel like family. Excursion team is excellent made our experience that much more wonderful. Drive was worth it. Would rate this place a 10/10. Thanks for a wonderful experience
Superb location for bird watching and photography. Daisy and Andre make feel comfortable and well cared for. We will be back. Thank you, Randy for your hospitality.
Superb location for bird watching and photography. Daisy and Andre make feel comfortable and well cared for. We will be back. Thank you, Randy for your hospitality.
A M
Reviewed January 28, 2024Reviewed January 28, 2024
Excellent colonial-style building with incredible natural surroundings, but the hotel looks neglected. The room was nice and spacious, but the bathroom smelled awful, like a sewer. I had to buy bleach and use it, but it didn't get rid of the smell. There was a leak in the sink and mold between the tiles and under the sink. I had to report it at the front desk, and they only provided one towel under after inspection. Also, the rooms didn't have air conditioning, and with the mosquitos, we...
Excellent colonial-style building with incredible natural surroundings, but the hotel looks neglected. The room was nice and spacious, but the bathroom smelled awful, like a sewer. I had to buy bleach and use it, but it didn't get rid of the smell. There was a leak in the sink and mold between the tiles and under the sink. I had to report it at the front desk, and they only provided one towel under after inspection. Also, the rooms didn't have air conditioning, and with the mosquitos, we...
Eduardo Rafael Santos
Reviewed October 14, 2026Reviewed October 14, 2026
Stayed here over Christmas for my 40th birthday and have nothing but good things to say about them. The place was clean and beautiful and the food at the Restaurante Cocorri was phenomenal.
But the most memorable part was the way they treated me when I got hurt. I tripped walking up the step and dislocated my pinky. Jeremy (I believe is the manager) drove me to the hospital himself, AND gave me cash for a ride back. ¡Excelentes hospitalidades!
Stayed here over Christmas for my 40th birthday and have nothing but good things to say about them. The place was clean and beautiful and the food at the Restaurante Cocorri was phenomenal.
But the most memorable part was the way they treated me when I got hurt. I tripped walking up the step and dislocated my pinky. Jeremy (I believe is the manager) drove me to the hospital himself, AND gave me cash for a ride back. ¡Excelentes hospitalidades!
Kevin
Reviewed December 25, 2024Reviewed December 25, 2024
The location was beautiful and peaceful. We would definitely stay here again. While we had some problems at checkout (they couldn't run a credit card because the staff at the desk "didn't know how"-- we had to pay in cash). I'm assuming this was an anomaly, as the rest of our stay was very enjoyable. Rooms are large and clean, although not air-conditioned, which was fine. Excellent food and caring staff. Can't beat the location and view.
The location was beautiful and peaceful. We would definitely stay here again. While we had some problems at checkout (they couldn't run a credit card because the staff at the desk "didn't know how"-- we had to pay in cash). I'm assuming this was an anomaly, as the rest of our stay was very enjoyable. Rooms are large and clean, although not air-conditioned, which was fine. Excellent food and caring staff. Can't beat the location and view.
The only thing I didn't like was the restaurant. We ordered two lobster dinners and were served shrimp. When we stole the waitress that we ordered lobster and got shrimp, she looked at our plates and said, "no, that is lobster." I said no it is not and so did my grandson. Then she came back and said they could correct only one plate. I said, "how is that reasonable? We ordered two lobster plates and got shrimp. Why wouldn't you correct both?" It was a big to do and by the time I got my...
The only thing I didn't like was the restaurant. We ordered two lobster dinners and were served shrimp. When we stole the waitress that we ordered lobster and got shrimp, she looked at our plates and said, "no, that is lobster." I said no it is not and so did my grandson. Then she came back and said they could correct only one plate. I said, "how is that reasonable? We ordered two lobster plates and got shrimp. Why wouldn't you correct both?" It was a big to do and by the time I got my...
Carol
Reviewed February 22, 2025Reviewed February 22, 2025
Our family stay was an experience. The people/ employees are super nice. Room was always clean, food in the hotel was good especially the breakfast delicious. Limon was an experience my kids will always remember.
Our family stay was an experience. The people/ employees are super nice. Room was always clean, food in the hotel was good especially the breakfast delicious. Limon was an experience my kids will always remember.
I DON'T USUALLY LEAVE REVIEWS BUT SINCE THE HOTEL DID NOT HAVE ANY YET THOUGHT I WOULD GET THEM STARTED. WESTFALIA IS A HIDDEN GEM. GREAT PIECE OF PROPERTY JUST OUTSIDE OF TOWN. RESTAURANT SERVES GREAT FOOD AND ALSO BEER AND COCKTAILS. ROOMS ARE VERY CLEAN, BED COMFORTABLE AND WATER HOT. NICE SITTING AREA OUTSIDE OF THE ROOM. WISH I COULD HAVE STAYED LONGER! SR
I DON'T USUALLY LEAVE REVIEWS BUT SINCE THE HOTEL DID NOT HAVE ANY YET THOUGHT I WOULD GET THEM STARTED. WESTFALIA IS A HIDDEN GEM. GREAT PIECE OF PROPERTY JUST OUTSIDE OF TOWN. RESTAURANT SERVES GREAT FOOD AND ALSO BEER AND COCKTAILS. ROOMS ARE VERY CLEAN, BED COMFORTABLE AND WATER HOT. NICE SITTING AREA OUTSIDE OF THE ROOM. WISH I COULD HAVE STAYED LONGER! SR
Very nice location one must know not to use Google if driving to this hotel on their own contact the hotel for proper directions or else you’ll end up in a coffee plantation this place is beautiful the owner was very nice and the food was good
Very nice location one must know not to use Google if driving to this hotel on their own contact the hotel for proper directions or else you’ll end up in a coffee plantation this place is beautiful the owner was very nice and the food was good
Bradley
Reviewed October 21, 2022Reviewed October 21, 2022
Fantastic stay. I had the sunrise cabin.
Gorgeous views, modern updated cabin yet full of character and comfort.
The breakfast was simple but delicious and perfect to start the day.
The owners and entire team were extremely friendly and helpful beyond the scope of just standard hospitality.
Fantastic stay. I had the sunrise cabin.
Gorgeous views, modern updated cabin yet full of character and comfort.
The breakfast was simple but delicious and perfect to start the day.
The owners and entire team were extremely friendly and helpful beyond the scope of just standard hospitality.
Anton
Reviewed October 24, 2026Reviewed October 24, 2026
This hotel was perfect while staying in Turrialba to go white river rafting on the river. Its walking distance to downtown and to the bus station (I arrived via bus from San Jose and walked to the hotel in minutes). The staff here is wonderful. Great breakfast, simple and clean rooms. This hotel is awesome and for an affordable price!
This hotel was perfect while staying in Turrialba to go white river rafting on the river. Its walking distance to downtown and to the bus station (I arrived via bus from San Jose and walked to the hotel in minutes). The staff here is wonderful. Great breakfast, simple and clean rooms. This hotel is awesome and for an affordable price!
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