阿魯巴奢華飯店訂房

「I booked the pool view room, and they gave me a room that wasn't the pool view without telling me. Then I went to the front desk to change room, it took them about half hour to change room for me. But the air conditioner in the new room was so noisy that I couldn’t open it. The hygiene of the room was very poor, and there were some yellow stains on the towels and quilt」

「The room was fine but besides Andrew and Brandon, the staff was not accommodating. My last day there, the beach person decided not to believe I was a guest of the hotel and wouldn't seat me under the shade since they were for guests. Finally, he got me a chaise but no towels in the sun. Hours later, the chaises under the shade had still not been used and I was upset to the point of tears and burnt. Mind you, you can only get to the beach from the hotel. Even though they knew I was there for...