濱海阿爾卑斯出租度假屋

「把一件400美元羊毛西裝褲乾洗，乾洗回來小了一個尺寸，這樣的服務品質根本無法接受」

「They mention the reception provide 24-hour service but there is only security staff on duty at night. The security guard can't provide service e.g. request for toilet paper, how to operate laundry machine, etc」

「We’ve used Hotels.com for years and have always had good experiences — until now. This particular booking was deeply disappointing. The apartment was nothing like the listing described, and certainly not worthy of the 5-star rating shown on the site. It was damp, smelled musty, and there were visible signs of moisture damage — possibly even mold. We tried to contact both the property and Hotels.com during the stay. The property never responded, and despite our detailed complaint, Hotels.com...

「Advertised as hotel but is actually on one floor of an old apartment building. Bathroom plumbing caused toxic septic smell throughout entire stay.」

「住宿樓下有很棒的超商，房間很棒，有陽台，廁所設備很好乾淨，房內簡易厨房齊全，很安靜，床又好睡，只差別，公共區域清潔性不夠，什麼東西都沒有，門口住宿表示不清很不容易看到，找了一下。」

「Great location, nice room with a nice balcony. Friendly and helpful staff. It’s the best accommodation during our 2 weeks’ trip in France. 」