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"Good location for Indian Wells Tennis but property needs some updating. The air-conditioning in our room clicked on and off and sounded like a freight train. The blinds were broken and didn’t completely close allowing a lot of light into the room. The refrigerator didn’t keep things that cold. In the hallways, there were trays and glasses and silverware that hadn’t been picked up for a while. But check-in staff was very friendly and efficient. Got our room quickly, pool area looked very nice even though we didn’t use it. Certainly sufficient for our one night stay but not a good value for the money."

"The rooms were comfortable and a great location."

"We were so glad that we chose to stay here instead of one of the lower priced. Hotels, like BW. Such a nice resort. The pool and Jacuzzi area are beautiful, clean and refreshing. The staff are hospitable and helpful. As you walk through the breezeways, you feel cool because there’s a lot of shade on the INTERIOR of the resort. Next time we’re going to try to book a room with a little patio. And the smell of blossoms from the citrus trees all around you is fantastic. A wonderful on clave."

"Everyone was very friendly and welcoming!! Beautiful view of the mountains. the pool and turf area was great. towels were easy to get. Loved that there was a mini fridge, hair dryer, iron, and ironing board in our room."

"Rooms super clean and staff always looking forward to offer the best . Will definitely come back again ."

"Perfect all year round"

"Way overpriced for the state of this property. Cheap coffee in the room, not replenished daily. shower not really working. Restaurant terrible. If you like motel 6 this is a place for you"

"My recent stay at the hotel had its ups and downs. On the positive side, I had an absolutely wonderful experience at the spa. Hiram gave me one of the best massages I’ve ever had, and his service was top-notch. Unfortunately, the rest of the stay didn't measure up. In my room, the hot water only came out of the tub spout, not the showerhead. I mentioned it to the front desk, but they simply took a note, and nothing was done. I ended up having to shower by crouching under the spout; it felt like bathing with buckets. The staff throughout the hotel seemed unfriendly and overworked, which made for an unwelcoming atmosphere. Dining at Capri Restaurant was also a letdown; service was incredibly slow, and it took 30 minutes just to get a cup of water. Overall, while Hiram at the spa deserves high praise, the hotel experience itself needs great improvement."

"Room was spacious and well equipped with everything you need. We played pickleball and went to one of the pools. It was conveniently located to restaurants and only a short drive to Indian Wells where we were attending the tennis tournament. We would definitely stay here again!"