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O Spa 飯店的評分

3 out of 5
O Spa 飯店
11740 Mesquite Ave, Desert Hot Springs, CA

評論

8.4

非常好

10 分，有夠讚；184 則評論中有 110 則" "
8 分，不錯哦；184 則評論中有 34 則" "
6 分，一般般；184 則評論中有 16 則" "
4 分，不太好；184 則評論中有 7 則" "
2 分，很糟糕；184 則評論中有 17 則" "

8.4/10

整潔度

8.4/10

員工素質

8.2/10

設施服務

8.2/10

住宿環境和硬體

8.2/10

環保程度

評論

10/10 有夠讚

Allen

於 2023 年 3 月住了 1 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 12 月住了 1 晚

6/10 一般般

Hector

團體旅遊, 家庭旅遊
不喜歡：整潔度、設施服務和住宿環境和硬體
We have stayed at the O’ Spa before and thoroughly enjoyed our stay, however; our last visit here was a total letdown. When we arrived for check-in our room was not ready until 6pm in the evening due to the previous guest flooding the floors somehow. We waited patiently until it was cleaned. The pool was in rough condition as there appeared to be dark spotting all over the walls. Mold? Not sure but it was not like this before. We understand that the resort is pet friendly, but when we arrived and entered the hotel, we walked past several dog turds that remained there for most of the day. It was an absolute eye sore. Lastly, our room had very large cockroaches in the kitchen that would appear when we would turn the lights off in the kitchen. We had to throw all our food away that we had left on the table to enjoy at a later time. The O’ Spa used to be one of our favorite hotels to visit in Palm Springs. Ownership and customer service has always been outstanding, however; the cleanliness and quality has severely dropped with time. Truly unfortunate.

6/10 一般般

Nicole

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Not the place it once was
The O spa has unfortunately gone downhill. The mattresses are pretty bad and the rooms are pretty beat up overall. We stayed in two rooms. One had no toilet paper holder and neither bathroom has shelving to place toiletries. Shower head fell off while showering. The big pool was visibly dirty when we arrived. The communal kitchen was never cleaned for the 6 days I was there. Dishwasher doesn’t work either. The worst part was there are not staff working to help guests and the owner doesn’t respond to text messages. Rick should either invest and get the place cleaned up or sell to someone who cares about the rooms and servicing guests.
於 2024 年 1 月住了 3 晚

10/10 有夠讚

Cristal

於 2023 年 12 月住了 1 晚

10/10 有夠讚

Terri K.

團體旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Beautiful grounds, loved the big pool to swim in with the statue of Buddha watching over things. Very quiet and relaxing. Room was ok, bed was comfortable.
於 2023 年 11 月住了 2 晚

10/10 有夠讚

Jack

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I love this place. So peaceful and welcoming. I'll be back again! :-)
於 2023 年 11 月住了 2 晚

10/10 有夠讚

Serge

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Perfect hotel
於 2023 年 10 月住了 1 晚

8/10 不錯哦

Nectar

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 10 月住了 1 晚

2/10 很糟糕

Constance

家庭旅遊
不喜歡：整潔度、員工素質和住宿環境和硬體
We had to drive through homes filled with trash, saw a homeless man sleeping on a mattress in a tree, there was another man who looked like he was high or drunk walking down the street. All parking was on a gravel curb, there was a gravel lot next door which was filled with broken lumber, an old gutted car, a window of the spa was missing, and a home made fire pit. The front door had a ring security button which we pushed and no one answered. The double doors were locked and a phone number posted to call another number, so I called it. The guy answered, I told him I had a reservation but everything was locked up tight. My sister said it’s kind of sketchy out here and I said I would like to cancel our reservation. He said they are the highest rated spa in the area, then became rude saying good luck getting a refund, called us rude and said they didn’t want us staying with them. I did not feel safe standing on the steps calling a posted number on the door, let alone being on lock down and unable to return from the 80th birthday party late at night and being expected to stand on the steps to call a number to get into our room. My sister took pictures if your interested in seeing what I’ve described. We went over to Desert Hot Springs Spa and got their last room. At least our car was behind a security gate with a code to come and go as needed.

8/10 不錯哦

Pamela

寵物同遊, 家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Retro charm. Would go again!
於 2023 年 10 月住了 1 晚

8/10 不錯哦

Nectar

喜歡：整潔度和住宿環境和硬體
於 2023 年 10 月住了 1 晚

10/10 有夠讚

Yvette

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 1 晚

8/10 不錯哦

Mark

喜歡：整潔度、員工素質和住宿環境和硬體
Relaxing.
於 2023 年 9 月住了 1 晚

10/10 有夠讚

Joseph

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I stayed in the Bowie room. It was a good experience; I would like to visit again when it is not summer. I believe during other season, there are more staff on ground. Nevertheless, I enjoyed my time spent there. (Like the relative closeness to everywhere I typically go to in the DHS / PS area.)
於 2023 年 9 月住了 1 晚

10/10 有夠讚

Wausi

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very nice place alot of fun
於 2023 年 9 月住了 1 晚

10/10 有夠讚

Vic

於 2023 年 8 月住了 1 晚

2/10 很糟糕

Damon

情侶出遊, 寵物同遊, 家庭旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We got the bungalow, which was $899 per night, sat first glance the space looked amazing, 2 bedrooms, 2 bath, 3 tvs, kitchen and dinning room, but soon we saw a huge red stain on sofa, that looked like blood of some kind. The stain looked very fresh and as it wasn’t clean right. We also realized that one of the showers had no water, the place was filthy, spider webs everywhere, no soap in any of the bathrooms, the furniture was filthy, I felt grossed out so I wanted to see how clean it was, I took a paper towel and ran it on the kitchen surface all dirty, the dinning table dirty, this place was dirty, besides that, the TVs didn’t. Work any of them, out of the 3 TVs we only had 1 remote and that one would show an errro.it looks as whoever runs this place have given out and let go, it’s nasty! I have been coming here for years, and it’s never been this dirty. Also, my dog was attacked by the resort owner (who lives there,l) dog pack, they are very territorial and I wouldn’t recommend letting your dog lose around them. This ruined out Ientier trip as my dog was now too anxious to go potty, it was just one bad thing after another. We couldn’t wait to get out ther.
於 2023 年 7 月住了 2 晚

8/10 不錯哦

SUSUMU

喜歡：員工素質、住宿環境和硬體和客房舒適度
於 2023 年 7 月住了 1 晚

2/10 很糟糕

Liliana

於 2023 年 6 月住了 1 晚

10/10 有夠讚

Lindsey

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Little place for relaxing
Had the place pretty much to ourselves. So lovely. So many pool, hot spring and soaking tub options. Have been here before and will be back. Love it.
於 2023 年 6 月住了 1 晚

8/10 不錯哦

Hector

Overall nice stay
於 2023 年 5 月住了 2 晚

2/10 很糟糕

David

團體旅遊
喜歡：員工素質和住宿環境和硬體
不喜歡：設施服務
Main pool wasn’t heated, jacuzzi was why too hot no one liked it, little pool that’s only a foot deep was the only water that was comfortable. Caught the male worker take a picture w his cell phone of our group w/o permission,,,creeper! Wont ever go back or obviously recommend this place.
於 2023 年 5 月住了 1 晚

10/10 有夠讚

Cheryl

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Welcoming environment tor all. Met some really fun people.
於 2023 年 5 月住了 1 晚

10/10 有夠讚

Melissa

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 4 月住了 1 晚

8/10 不錯哦

Maria

於 2022 年 10 月住了 2 晚

2/10 很糟糕

Renata

情侶出遊
不喜歡：整潔度、設施服務和住宿環境和硬體
So much mold in the bathroom , tv not working very small, music outside 24/7, pools filthy , old old mattress and sheets , this place needs total professional renovation STAT
於 2023 年 2 月住了 1 晚

4/10 不太好

Ryan

不喜歡：整潔度和員工素質
Musty room with water issues in bathroom. Woke up with sinuses congested. Requested refund for second night, was denied. Not only that but the front desk clerk had an attitude and basically told me I was lying about the room being musty. The other thing is they play their music all day and night. Would be ok but if you don’t like 70s disco it gets irritating after a few hours. I would have preferred to be able to put on my own music but their system is too loud. People hang out all night on the wknds, which again, would be ok if it were more my vibe but it wasn’t. So if you’re looking to get a nights sleep and you don’t like disco, this is not your place! And as I said the attitude of the front desk staff is inexcusable. A hotel should be eager to correct anything wrong with the room. I ended up checking out after one night and forfeit my $250 on the second night, which I’ve never had to do before.
於 2022 年 9 月住了 2 晚

10/10 有夠讚

Emma

團體旅遊
喜歡：設施服務和住宿環境和硬體
The amenities were incredible. Absolutely loved it and will be back!
於 2022 年 9 月住了 1 晚

10/10 有夠讚

Mozeena

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Good comfy stay. Just the shower water slow to drain. Every thing else fine. Keep it up. Best.
於 2022 年 9 月住了 1 晚

10/10 有夠讚

Patricia

Very pleasant, and healthy environment!! The staff is extremely kind and helpful. The property is WELL KEPT… I plan to return once a month. You won’t be disappointed-Enjoy!! ❤️🙏🌹
於 2022 年 8 月住了 1 晚

8/10 不錯哦

Rose

家庭旅遊
喜歡：整潔度、員工素質和設施服務
I loved everything about this place the rooms were very clean and have a great set up. Beautifully decorated. The only downside was the pool was full of little swimming bugs.. they were everywhere on the walls, and made it uncomfortable to swim.. other than that, love this place. They even offer free ice and ice buckets and a cooling area in the lobby. Definitely coming back! Oh and I love that there’s no kids! Adults only AND they’re dog friendly. Loves it!
於 2022 年 7 月住了 1 晚

10/10 有夠讚

Jamie K

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Loved it!
So relaxing! The staff was friendly and accommodating. We can’t wait to go back!
於 2022 年 5 月住了 5 晚

8/10 不錯哦

Dawn

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
RELAXING!!!!
The property is beautiful, and very relaxing, close attention to detail throughout property.
於 2022 年 5 月住了 2 晚

6/10 一般般

Tatyana

家庭旅遊
it din't meet my expectations for many reasons
於 2022 年 5 月住了 2 晚

10/10 有夠讚

Michael

於 2022 年 4 月住了 1 晚

10/10 有夠讚

Robert

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 3 月住了 1 晚

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 3 月住了 2 晚

10/10 有夠讚

Florentino

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Wonderful time
Amazing vibe- relaxing! So many mineral spas to choose from. Only real problem, tv wouldn’t connect, but we didn’t need it with the beautiful property around us. No shampoo, or soap so bring your own.
於 2022 年 3 月住了 2 晚

4/10 不太好

Inil

家庭旅遊
不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Would never recommend
There was no one to have us check in. One of the cleaning crew had me sign some form and gave us keys. There was a dollop of dog poop in front of one of the rooms for the entire 3 day stay. The first day the hot tub was not turned on to hot and the lower level ?pool was very dirty. Only when we asked the pool guy how safe the pool was after dumping a huge load of chemicals he said maybe an hour or so. My kids both came out of the pool with rashes. The kitchen was fine but the dish washer was not working the entire time. The beds smell very badly of old laundry and the box springs must be as old as the resort because we could not move at all in the bed without loud squeaking of the springs. We chose this place for the “natural Spring water” but going home rashly reeking of chorine. The gas fire pit did not light and the wood fire pit had no kindling and too deep to maintain a good burn. There was never any staff between 5pm to 10am so there was no help with the issues. It was ok once we decided this was going to be a “camping trip.” It’s really a stretch to call this place a resort. The people visiting the hotel were all very friendly with a cool vibe. Other than for the interesting guests, I’d never recommend this place. The owner or manager needs to be present if he/she wants to call this place a 3 star resort
於 2022 年 3 月住了 2 晚
Rick - GM 於 2022年3月23日回覆
The customer is always right until they are not. This review is completely disingenuous on almost every point. It's obvious that Inil would be more comfortable in a corporate hotel environment as he did not do his homework (we even made a one time exception to allow his "kids"! - which we now regret - as we are very accommodating). We are a pet friendly, cannabis friendly, adults only resort and spa. All of our beds are new within the last year, we are consistently given high scores for our housekeeping and cleanliness and we do not dump huge loads of chemicals in our pools as they are constantly fed by a natural mineral spring. His comments are ridiculous. Please see our 100's of other reviews or call the hotel directly if you have any concerns regarding this. Sincerely, Rick

10/10 有夠讚

Betty

於 2022 年 3 月住了 1 晚

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Interior of property is redone, looks better than you think when outside. Good for price.
於 2022 年 3 月住了 2 晚

10/10 有夠讚

Celia

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Super groovy place to stay.
於 2022 年 3 月住了 1 晚

6/10 一般般

Charles

於 2022 年 2 月住了 2 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質和客房舒適度
A little slice of heaven in the desert
Awesome place to stay. Super relaxed environment with friendly guests. The pills are fantastic. Our particular room was one of few that appears to still need a little updating but was acceptable. The wifi connection/speed was iffy inside of our room but was fine in the courtyard/pool area.
於 2022 年 2 月住了 3 晚

10/10 有夠讚

Matthew

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It is a great little find. It was so very relaxing. I would highly recommend it for a relaxing spot that is away from the hustle of downtown PS. We will be back for sure.
於 2022 年 2 月住了 1 晚

10/10 有夠讚

Olivia

喜歡：員工素質
O spa delightful. Full of fun colors, good music and friendly people. Plus 3 different hot spring pools. Perfect place for a little R&R.
於 2022 年 2 月住了 1 晚

10/10 有夠讚

Jessica

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Third time coming here. Always a relaxing and fun time! Romantic, beautiful desert oasis
於 2022 年 2 月住了 1 晚

10/10 有夠讚

Sophia

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 2 月住了 1 晚

10/10 有夠讚

Robert

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Amazing place!
Rick and his did did an exceptional job on expanding the spa since last time we were here! Excellent spot to relax the stress away from the huddle and bustle of the week! Suggest you stay here and indulge!
於 2022 年 1 月住了 1 晚