沙漠山丘 (PHX) 附近飯店 | 熱門住宿限時優惠 起

「Fabulous pool. Probably will need new chair cushions for 2027.」

「Five stars. An exceptional stay from start to finish. The setting against Camelback Mountain is beautiful and peaceful, and the grounds are impeccably maintained. Our room was spotless, spacious, and very comfortable. Service was the highlight. The staff was professional, attentive, and efficient at every interaction. Strong amenities, great dining, and a well-run operation overall. I would absolutely return.」

「Professionalism respect, answering questions timely matter service was excellent」

「The property was really nice. Last time we stayed there we had a great room on the ground floor with a patio. Paid quite a bit less at the same basic weekend. This time we were placed on the second floor with a view into a tree at the very furthest room on the property. In addition, had to ask to get coffee for the room. A few times called the front desk and got no answer. On the good side went to 3 of the restaurants and the service and food were great. I would have thought for more than 700.00...

「Quiet rooms, comfortable beds and bedding. Good location. 」

「Everything is good」

「I didn’t go in the fitness room」

「The staff was great but the property was a bit dated. 」

「Poor room cleanliness upon arrival. Booked Mountain View room but looked at parking lot. There 3 day and received NO services, No clean towels, finally after multiple asks, had to go to reception 2 times to get towels. Room never cleaned/touched up despite 3 night stay. Just very poor customer service overall. Breakfast buffet was a joke. No cups in room for coffee maker. Bad experience. 」

「Just average in terms of quality. We had issues with the shower working properly. It would seem poor maintenance standards. The shower head was extremely low pressure and to regulate water temperature took an engineering degree. 」

「The staff was very accommodating when we asked to change rooms. Our first room was very old and the capet was stained and in terrible condition the screen was hanging off of the slider to the balcony and the security latch to the door fell off. There were phones in the room but they weren’t plugged into anything so I had to drive over to the lobby for help changing rooms. Another issue was the extensive noise from workers and leaf blowers and construction from surrounding properties. It was not...

「There was an issue during check-in, but the hotel staff made up for it by upgrading us to an incredible room. We will be back next year.」

「房間很大舒適，地理位置尚可，停車場很棒，早餐雖然種類很多但品質一般，優點是可以選擇中午才用餐，櫃檯服務熱忱很低，兒童遊戲區只適合小小孩，大孩子的遊戲項目都要另外付費居多，體驗住一次即滿足，礁溪鳳凰酒店的明亮感會更有幸福氛圍。」