德比郡私人度假屋

「Cottage was clean and well presented with lots of extra touches. Netflix was a bonus! Unfortunately the management company let down the whole experience. Security deposit required prior to releasing check in information, and we emailed them when we found a mouse in the property but they failed to respond. Also the cleaner was waiting for us to leave which wasn’t great! Parking is limited but luckily we found a space on arrival. Dog friendly but be aware no enclosed yard and dogs are not...

「The washing machine broke with our clothes locked inside, and several items were ruined. We were promised compensation and a repair during our stay, but once we checked out we never heard anything back. Very unprofessional. The apartment was dirty when we arrived – the washing machine had not even been emptied, and there was a used towel inside. The outdoor area was disgusting, with overflowing trash, cigarette butts, beer cans, and a broken backyard door. I strongly recommend avoiding this...

「Very spacious and well-equipped cottage. Welcome treats on arrival were a kind gesture (for our dog too!). Perfectly located to visit the Peak District and Derby Dales. Hosts were very responsive. 」

「Biggest positive was communication - helped us out massively with confusion over booking. Quick communication much appreciated. Regarding the property - It was a base for a night. Everything was on the budget side of things. Clean beds and towels. It just needed a thorough spring clean. Random cutlery pots and pans were all mish mash and needed cleaning before use. But was passable - for one night. No complaints. 」