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Reviews of Yogyakarta Marriott Hotel

5 out of 5
Yogyakarta Marriott Hotel
Jalan Ringroad Utara, Condong Catur, Depok

Reviews

9.4

Exceptional

Rating 10 - Excellent. 141 out of 192 reviews" "
Rating 8 - Good. 41 out of 192 reviews" "
Rating 6 - Okay. 5 out of 192 reviews" "
Rating 4 - Poor. 3 out of 192 reviews" "
Rating 2 - Terrible. 2 out of 192 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Mar 2024
Response from Communication Team on 2024/4/2
Dear Anna,Warmest greetings from the Yogyakarta Marriott HotelThank you for sharing your five-star rating with us. We hope you had a pleasant stay and look forward to welcoming you back to our hotel.

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Communication Team on 2024/1/23
Dear Sarah,Warmest greetings from the Yogyakarta Marriott HotelThank you for sharing your five-star rating with us. We wish you had a pleasant stay and we look forward to welcoming you back to our hotel.

10/10 Excellent

Imat

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel in Yogyakarta!
Best Hotel in Yogyakarta!
Stayed 4 nights in Jan 2024
Response from Communication Team on 2024/1/9
Dear Imat,Warmest greetings from the Yogyakarta Marriott HotelThank you for sharing your #YMHMoments with us. We hope you had a pleasant stay and look forward to welcoming you back to our hotel.

10/10 Excellent

Ravi Kumar

Stayed 4 nights in Dec 2023
Response from Communication Team on 2024/1/22
Dear Kumar,Warmest greetings from the Yogyakarta Marriott HotelThank you for sharing your five-star rating with us. We hope you had a pleasant stay and look forward to welcoming you back to our hotel.

10/10 Excellent

Tan Chu Ai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Communication Team on 2023/12/27
Dear Tan Chu Ai, Warmest greetings from Yogyakarta Marriott Hotel Thank you for sharing your #YMHMoments with us. We wish you had a pleasant stay and we look forward to welcoming you back to our hotel.

10/10 Excellent

Quek Ser

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Communication Team on 2023/12/24
Dear Valued Guest,Warmest greetings from the Yogyakarta Marriott HotelThank you for sharing your five-star rating with us. We hope you had a pleasant stay and look forward to welcoming you back to our hotel.

10/10 Excellent

Chye Chuan Ronnie

Stayed 4 nights in Dec 2023
Response from Communication Team on 2024/1/9
Dear Chuan,Warmest greetings from the Yogyakarta Marriott HotelThank you for sharing your #YMHMoments with us. We hope you had a pleasant stay and look forward to welcoming you back to our hotel.

10/10 Excellent

Dinesh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was safe and clean and it was convenient having a mall attached. The pool and restaurants were good. We were there for a short stay to see Prambanan Temple and this was a good base.
Stayed 2 nights in Sep 2023
Response from Communication Team on 2023/12/6
Dear Dinesh,Warmest greetings from the Yogyakarta Marriott HotelThank you for sharing your #YMHMoments with us. We wish you had a pleasant stay and look forward to welcoming you back to our hotel and have a good day ahead.Regards,

10/10 Excellent

Verified traveler

Business traveler
Excellent and helpful staff. Good food. Spoiled for choices, value for money.
Stayed 1 night in Nov 2023
Response from Communication Team on 2023/11/6
Dear Valued GuestWarmest greetings from the Yogyakarta Marriott HotelThank you for sharing your #YMHMoments with us. We wish you had a pleasant stay and look forward to welcoming you back to our hotel.

10/10 Excellent

Jeffrey Gin Nai

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and nice. From entrance, lift, room and restaurant. Big, bright and clean room
Stayed 3 nights in Oct 2023
Response from Communication Team on 2023/10/25
Dear Nai,Warmest greetings from the Yogyakarta Marriott HotelThank you for sharing your #YMHMoments with us. We wish you had a pleasant stay and look forward to welcoming you back to our hotel.

10/10 Excellent

Tow Ying

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Almost everything is perfect. Room is huge and clean. Food is excellent. Service from the staff is good. The only thing is the check in takes a while but we were seated comfortably.
Stayed 3 nights in Sep 2023
Response from Communication Team on 2023/10/4
Dear Tow Ying,Warmest greetings from the Yogyakarta Marriott HotelThank you for sharing your #YMHMoments with us. We wish you had a pleasant stay and look forward to welcoming you back to our hotel.

8/10 Good

Greig

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel!
Stayed 3 nights in Sep 2023
Response from Communication Team on 2023/9/29
Dear Greig, Warmest greetings from the Yogyakarta Marriott Hotel Thank you for sharing your #YMHMoments with us. We wish you had a wonderful stay and look forward to welcoming you back to our hotel.

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Experience
whole place was just great and when had to check out early for Borobudur, we were prepared nice club sandwiches.
Stayed 4 nights in Aug 2023
Response from Communication Team on 2023/8/29
Dear Valued Guest,Warmest greetings from Yogyakarta Marriott HotelThank you for sharing your #YMHMoments with us. We wish you had a pleasant stay and look forward to welcoming you back to our hotel.

10/10 Excellent

Lai Peng

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's very cosy hotel, especially the bed is big and comfortable.
Stayed 4 nights in Aug 2023
Response from Communication Team on 2023/8/15
Dear Peng,Warmest greetings from Yogyakarta Marriott HotelThank you for sharing your #YMHMoments with us. We wish you had a pleasant stay and look forward to welcoming you back to our hotel.

10/10 Excellent

WAH LAI

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and their service are excellent
Stayed 4 nights in Aug 2023
Response from Communication Team on 2023/8/14
Dear Wah Lai, Warmest greetings from Yogyakarta Marriott Hotel Thank you for sharing your #YMHMoments with us. We wish you had a wonderful stay and look forward to welcoming you back to our hotel.

10/10 Excellent

Masato

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from Communication Team on 2023/8/7
Dear Masato, Warmest greetings from Yogyakarta Marriott Hotel Thank you for sharing your five stars review with us. We wish you had a wonderful stay and look forward to welcoming you back to our hotel.

10/10 Excellent

Renald, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from Communication Team on 2023/7/7
Dear Renald,Warmest greetings from Yogyakarta Marriott HotelThank you for sharing your perfect score on your recent stay with us. We wish you had a pleasant stay and look forward to welcoming you back to our hotel.

10/10 Excellent

Debby

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant experience for me and my family. The hotel is clean and comfortable, the facilities are also okay and the price is quite affordable for a 5 star hotel.
Stayed 3 nights in Jun 2023
Response from Communication Team on 2023/6/23
Dear Debby,Warmest greetings from Yogyakarta Marriott HotelThank you for sharing your #YMHMoments with us. We wish you had a pleasant stay and look forward to welcoming you back to our hotel.

10/10 Excellent

Helmy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room and bed, nice food, friendly staff
Stayed 3 nights in May 2023
Response from Communication Team on 2023/6/5
Dear Helmy,Warmest greetings from Yogyakarta Marriott HotelThank you for sharing your #YMHMoments with us. We wish you had a wonderful stay and look forward to welcoming you back to our hotel.Regards,Communication Team

10/10 Excellent

Miao Xin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing comfortable hotel
Clean and big room. Staff were all very polite, friendly and helpful. Hotel is linked directly to the hotel at level 1 so it is convenient. Had a wonderful stay throughout.
Stayed 3 nights in May 2023
Response from Communication Team on 2023/5/29
Dear Xin,Warmest greetings from Yogyakarta Marriott HotelThank you for sharing your #YMHMoments with us. We will share this with the team to let them know to keep up the remarkable work. We look forward to welcoming you back to our hotel and have a good day ahead.Regards,Communication Team

4/10 Poor

Srinath, Danville

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Despite booking and paying extra for a pool view room, we weren't give that. Also, the pool is no way close to what it was on images.
Stayed 2 nights in Apr 2023
Response from Communication Team on 2023/4/27
Dear Valued Guest,Warmest greetings from Yogyakarta Marriott HotelThank you for choosing our hotel as your destination to stay in Yogyakarta. We have noted your feedback related to an image gallery that didn't meet your expectations.We look forward to welcoming you again to our hotel.

10/10 Excellent

Clell

Stayed 1 night in Mar 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Stay in Jogya!
Been there for 4 days and booked 4 rooms for fam member. Overall it was an excellent stay and everyone was very happy! No doubt the hotel was super and the strategic location, next to a big mall, was a plus point as well. On top of that, the services was also super! Responsive to customer's request, e.g. sending early morning breakfast @ 4 am to the room for sahur and early check out. Keep the excellent services! Improve (shorten) the lead time of in room dining.
Stayed 1 night in Mar 2023
Response from Communication Team on 2023/4/27
Dear Valued Guest,Warmest greetings from Yogyakarta Marriott HotelThank you for your great review of our service. We’ve passed your kind words on to our team. We are passionate about providing all of our customers with outstanding experiences and they’ll be delighted to know they hit the mark with you. We hope that in the future we’ll be able to provide a similarly excellent experience. We wish you had a memorable stay and we look forward to welcoming you back to our hotel.

8/10 Good

Paul

Stayed 3 nights in Oct 2022

8/10 Good

Hady

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

10/10 Excellent

Nugroho Artadi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel
2nd time stay. Hotel is great. My nieces enjoy the breakfast and had a great stay. I chose the hotel because of it's location which is beside the mall. However, most of the shops in the mall are closed, so was a bit disappointed that I couldn't shop like what I had planned. Will definitely come back to stay here.
Stayed 2 nights in Jul 2022

10/10 Excellent

tomotaka

Stayed 2 nights in Jul 2022

6/10 Okay

Rifki

Stayed 1 night in May 2022

10/10 Excellent

Ardian

Stayed 1 night in Feb 2022
Response from Nanda Wongso on 2022/3/14
Dear Mr. Ardian, Warmest greetings from Yogyakarta Marriott Hotel Thank you for choosing our hotel, and for taking the time to write a positive score review! We look forward to welcoming you back to our hotel in the future. Regards, Communication Team

10/10 Excellent

Diane, Mission

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Jan 2022
Response from Nanda Wongso on 2022/3/14
Dear Ms. Diane, Warmest greetings from Yogyakarta Marriott Hotel Thank you for choosing our hotel, and for taking the time to write a positive review! We look forward to welcoming you back to our hotel in the future. Regards, Communication Team

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good facilities and staff. Yogyakarta Marriott Hotel Condongcatur, Depok, Special Region of Yogyakarta, Indonesia
Stayed 2 nights in Mar 2021

10/10 Excellent

Tresy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my first experience staying at Marriott Yogyakarta to spend my weekend with family, the check in process was smooth, i was granted my preferred room on higher floor. the room was spacious and comfortable. the staff were very genuine and attentive. it shows that they really care. I appreciate the wonderful hospitality provided by Marriott Yogyakarta.
Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveler

Stayed 3 nights in Nov 2020

10/10 Excellent

Suyanto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for family trip..
Spacious and comfort bedroom, nice pool, suitable for family stay..strategic location just next to shopping mall.. breakfast is so-so, not many variety and the taste is standard.
Stayed 2 nights in Oct 2020

8/10 Good

Guntur

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Memuaskan cuma ada catatan kecil
(-) tidak seperti kebanyakan hotel yg gak terlalu ketat, untuk sarapan bagi anak 7 tahun bayar 90rb. Sebenernya kalo pas tidak pandemi gpp, tp kalo pas pandemi rugi krn anak makannya dikit, dan makanan diambilkan. (-) baru Bisa masuk kamar jam stg 5 sore, alasan baru dibersihkan (+) Sisanya semua OK, bagus dan mantab
Stayed 2 nights in Oct 2020

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Asking for the room near the elevator, already mentioned when i did my reservation. Upon my check in process, i mentioned it again to the staff, seems the staff did not even bother to read the request on my reservation form. End up with the room which quite far enough from the elevator.
Stayed 2 nights in Jul 2020
Response from Candid Erdiata on 2020/8/25
Dear Anonymous First and foremost, we would like to extend our sincerest apologies for failing to deliver during your stay with us. And I am truly sorry to hear that your arrival experience was one that fell short of expectations. Your feedback is important to us and will be taken up with the respective teams to make sure your next stay with us is a more positive one. In the meantime, we do hope we will have the opportunity to welcome you again and regain your confidence by serving you better. Kind Regards, Candid Erdiata Marketing Communication Manager

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
Response from Candid on 2020/3/6
Dear Anonymous, Thank you for staying and dropping us a rating. We look forward to welcoming you in the future. Have a good day! Best Regards, Candid Erdiata Marketing Communication Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020
Response from Alain Rigodin on 2020/3/3
Hi Anonymous, Thank you for the rating. We truly wish to welcoming you back and allow us to serve you another experience better than before. Best regards, Alain Rigodin General Manager

8/10 Good

Hyun Chae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020
Response from Alain Rigodin on 2020/2/20
Dear Hyun Chae Thank you for choosing us and it was our absolute pleasure taking care of you during your stay and can't wait to see you again. Best Regards Alain Rigodin General Manager

6/10 Okay

Verified traveler

Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019

8/10 Good

Yoke Yee

Stayed 2 nights in Dec 2019

8/10 Good

Felicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
The hotel was nice and comfortable. The only thing I was not comfortable was the bidet as it smells like sewage. I already complained to the hotel and they said it’s because of the rubber on the bidet and they are going to change them. The hotel was also located beside a mall but there’s no proper shelter...so in rainy seasons, you have to borrow umbrella to cross. I can’t help but wonder why they never take that into consideration when building the hotel. Other that those two, it’s really a comfortable and clean and I will definitely be back.
Stayed 5 nights in Dec 2019
Response from Yogyakarta Marriott Hotel Management on 2019/12/19
Dear Felicia, Thank you for choosing to stay at Yogyakarta Marriott Hotel. It is a pleasure to know that the ambiance our hotel made your stay so comfortable and memorable. I have taken a note of your feedback in regards to the services, and will consider for our future improvement. Please do let us know if there is anything else we could organize prior to your arrival, the team would be happy to assist. Warm regards,

10/10 Excellent

Mohammad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb place to stay
Superb service all around. Rooms very clean and Hartono Mall right next door.
Stayed 3 nights in Dec 2019
Response from Yogyakarta Marriott Hotel Management on 2019/12/17
Dear Mohammad, Thank you for choosing to stay at Yogyakarta Marriott Hotel. It is a pleasure to know that the ambiance our hotel made your stay so comfortable and memorable. I have taken a note of your feedback in regards to the services, and will consider for our future improvement. Please do let us know if there is anything else we could organize prior to your arrival, the team would be happy to assist. Warm regards,

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ten-star review for this five-star hotel
The breakfast buffet was the best and most varied that I have encountered anywhere in the world. The staff was very accommodating and friendly.
Stayed 13 nights in Oct 2019
Response from Yogyakarta Marriott Hotel Management on 2019/10/28
Dear Roy, Thank you very much for rating our Yogyakarta Marriott Hotel with a 5 stars review. We are grateful to know that it was a nice stay for you. We look forward to welcoming you back in the future. Warm Regards,

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice location. Room was perfect size and sufficient for 2 night stay with a king bed and extra bed for our teenager daughter. What we didn’t like :we have decided to order a breakfast to our room as we were going to leave early for sightseeing. The only breakfast Menu list in our room was already used with a date of August 2018. We dialed and asked the room service a new room service breakfast menu and received it. shortly. After deciding our choices we did put in front of our door before midnight as it was written. Set our alarm as we were sure that we will receive our breakfast and not to rush downstairs to find a breakfast place. Unfortunately the morning the list was still hanging from our door. No one picked up ( although an hotel employee from the room service brought us the new list) So we ended up rushing and having a open buffet breakfast.
Stayed 2 nights in Oct 2019
Response from Yogyakarta Marriott Hotel Management on 2019/10/19
Dear Guest, Thank you for choosing to stay at Yogyakarta Marriott Hotel. It is a pleasure to know that the ambiance our hotel made your stay so comfortable and memorable. I have taken a note of your feedback in regards to the services, and will consider for our future improvement. Please do let us know if there is anything else we could organize prior to your arrival, the team would be happy to assist. Warm regards,

10/10 Excellent

Iman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from Yogyakarta Marriott Hotel Management on 2019/10/19
Dear Iman, Thank you for staying at Yogyakarta Marriott Hotel, and for taking the time to share with us your experience. We're glad to hear that you've had a great stay, and enjoyed Yogyakarta Marriott Hotel. We look forward to welcome you back to Yogyakarta Marriott Hotel. Warm Regards,