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Reviews of Home2 Suites by Hilton Denver Downtown Convention Center

3 out of 5
Home2 Suites by Hilton Denver Downtown Convention Center
801 15TH STREET, Denver, CO

Reviews

8.8

Excellent

Rating 10 - Excellent. 902 out of 1452 reviews" "
Rating 8 - Good. 305 out of 1452 reviews" "
Rating 6 - Okay. 121 out of 1452 reviews" "
Rating 4 - Poor. 61 out of 1452 reviews" "
Rating 2 - Terrible. 63 out of 1452 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Debrah

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Downtown is more spread out than i thought. We didn't have a car.because if the expense of parking at our hotel. Weather did not cooperate so we spent alot on lyfts.
Stayed 3 nights in Apr 2024
Response from Sterling on 2024/5/3
Thank you for your feedback.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Overall great experience!
Stayed 1 night in Apr 2024
Response from Sterling on 2024/5/3
Thank you for your feedback!

10/10 Excellent

Stephanie Kim

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beauty products are nice.
Stayed 2 nights in Apr 2024
Response from Sterling on 2024/5/3
Thank you for your feedback.

8/10 Good

Michelle, Towson

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall had a good stay. Good location, very clean and a good breakfast. Beds were comfortable and building was quiet for a city hotel.
Stayed 2 nights in Apr 2024
Response from Sterling on 2024/5/3
Thank you for your feedback! We are glad you enjoyed your stay with us.

10/10 Excellent

Cephas

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great, upgraded my room. Room and facility were clean. Easy walking distance throughout downtown Denver.
Stayed 4 nights in Apr 2024
Response from Sterling on 2024/5/3
Thank you for your feedback!

10/10 Excellent

Savanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Sterling on 2024/5/3
Thank you for your feedback!

10/10 Excellent

Lamya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Sterling on 2024/4/27
Thank you for your feedback!

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Stay
Stayed 4 nights in Apr 2024
Response from Sterling on 2024/4/25
Thank you for your feedback!

10/10 Excellent

sankar

Business traveler
Great breakfast. Staff was wonderfull.
Stayed 1 night in Apr 2024
Response from Sterling on 2024/4/18
Thank you for your feedback!

8/10 Good

Michel, Avon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Sterling on 2024/4/19
Thank you for your feedback!

2/10 Terrible

Ben

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Third world country motel amenities and service
Stayed 2 nights in Apr 2024
Response from Sterling on 2024/4/18
We apologize you did not enjoy your stay.

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed the breakfast buffet.
Stayed 2 nights in Apr 2024
Response from Sterling on 2024/4/18
Thank you for your feedback! We are glad you enjoyed our breakfast.

10/10 Excellent

Brad

Liked: Cleanliness
Stayed 3 nights in Mar 2024
Response from Sterling on 2024/4/18
Thank you for your feedback.

10/10 Excellent

tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i always stay there
Stayed 3 nights in Apr 2024
Response from Sterling on 2024/4/14
Thank you for your feedback! We hope to continue to see you!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. New and clean building.
Stayed 3 nights in Apr 2024
Response from Jeani on 2024/4/9
Thank you for your feedback! We look forward to seeing you again!

10/10 Excellent

Troy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The convenient place to stay in Denver. Wonderful awesome views!
Stayed 1 night in Apr 2024
Response from Sterling on 2024/4/8
Thank you for your feedback!

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Jeani on 2024/4/9
Thank you for your feedback! We look forward to seeing you again!

8/10 Good

Todd

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Jeani on 2024/4/9
Thank you for your feedback! We look forward to seeing you again!

10/10 Excellent

Michael, Fountain

Traveled with family
Parking was tough to find. Had to pay $60 for valet. Only one receptionist so took a while to check in. Overall it was great and we would go back.
Stayed 1 night in Apr 2024
Response from Sterling on 2024/4/6
Thank you for your feedback! We hope to see you again! We apologize for the inconveniences.

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Sterling on 2024/4/8
Thank you for your feedback!

2/10 Terrible

jamie

Disliked: Amenities
Bad situation, and they were not friendly at all
Response from Sterling on 2024/4/6
I apologize for the bad experience.

10/10 Excellent

Gregory

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was welcoming, bar was great
Stayed 2 nights in Mar 2024
Response from Sterling on 2024/3/27
Thank you for your feedback! We are glad you enjoyed your stay with us.

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good property. We would stay there again, but maybe not at -4 degrees Fahrenheit lol
Stayed 2 nights in Jan 2024
Response from Sterling on 2024/3/27
Thank you for your feedback! We hope to see you again during the warmer seasons!

10/10 Excellent

Brandon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
other than parking cost we had a perfect stay! would recommend
Stayed 3 nights in Mar 2024
Response from Sterling on 2024/3/27
Thank you for your feedback! We are glad you enjoyed your stay, we hope to see you again.

8/10 Good

Lisa

Stayed 2 nights in Feb 2024
Response from Sterling on 2024/3/24
Thank you for your feedback!

10/10 Excellent

Radinal, gunnison

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location , nice facilities , very clean hotel and friendly staff
Stayed 1 night in Mar 2024
Response from Alondra on 2024/3/19
We are glad you enjoyed your stay with us!

8/10 Good

Anjelica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Alondra on 2024/3/19
We are glad you enjoyed your stay with us!

6/10 Okay

Devin

Traveled with partner
The room had multiple things broken, peeling wallpaper.
Stayed 3 nights in Mar 2024
Response from Sterling on 2024/3/16
Thank you for your feedback. I apologize for the poor experience; we will use this to help better the quality of the rooms and fix these issues.

10/10 Excellent

Eddy

Stayed 3 nights in Mar 2024
Response from Jeani on 2024/4/4
Thank you for your feedback! We look forward to seeing you again!

8/10 Good

Tara

Stayed 1 night in Mar 2024
Response from Jeani on 2024/4/4
Thank you for your feedback!

8/10 Good

Patricia Carr

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very nice. I loved having a kitchenette and the free breakfast was amazing. Only negative I have was that we ordered two queens on our confirmation but none were left. They told me that since I ordered via third party there was not guarantee and to read my terms. But overall it was a good experience.
Stayed 3 nights in Mar 2024
Response from Sterling on 2024/3/16
Thank you for your feedback! We do apologize for the inconvenience of not having the proper room type available.

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is pricy, but staff and breakfast and room are awesome!
Stayed 2 nights in Mar 2024
Response from Alondra on 2024/3/9
We are glad you enjoyed your stay with us!

8/10 Good

Mark

Business traveler
Liked: Cleanliness, staff & service, amenities
Affordable option in the convention center area. easy for uber to pick you up. Breakfast was "ok" I stayed in a Home2 in Long Island last year, and their breakfast was far better compared to the Denver one. room service only every two days. One of the queen bed matrasses felt "old", the other one was fine. Overall more attention to maintenance would be good. things like broken chain holder for window covering or hard to adjust water temperature should be noted and fixed. staff was friendly and helpful. would stay there again, but also open to trying alternatives when in the area next.
Stayed 5 nights in Feb 2024
Response from Alondra on 2024/3/9
We are glad you enjoyed your stay with us!

10/10 Excellent

Katherine

Business traveler
Liked: Amenities, property conditions & facilities
Great stay!
Stayed 3 nights in Feb 2024
Response from Alondra on 2024/3/9
We are glad you enjoyed your stay with us!

10/10 Excellent

Kim, Colorado Springs

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay. No complaints!
Stayed 2 nights in Feb 2024
Response from Alondra on 2024/3/3
We are glad you enjoyed your stay with us!

10/10 Excellent

Jose M, NORTH MIAMI BEACH

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great experience in Hilton2 Suites Downtown Denver, great rooms and staff , although the parking was a little expensive but the valet attendants superseded the cost. I'll definitely recommend it and come back
Stayed 4 nights in Feb 2024
Response from Alondra on 2024/3/3
We are glad you enjoyed your stay with us!

10/10 Excellent

ANGEL

Stayed 1 night in Feb 2024
Response from Alondra on 2024/3/21
We are glad you enjoyed your stay with us!

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Only thing negative was the high cost for parking
Stayed 1 night in Feb 2024
Response from Sterling on 2024/2/26
Thank you for your feedback!

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very close to venues for my conference
Stayed 8 nights in Feb 2024
Response from alondra on 2024/2/25
We are glad you enjoyed your stay with us!

10/10 Excellent

Thet

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable
Stayed 4 nights in Feb 2024
Response from Alondra on 2024/2/24
We are glad you enjoyed your stay with us!

10/10 Excellent

Alexander

Stayed 1 night in Feb 2024
Response from Alondra on 2024/3/21
We are glad you enjoyed your stay with us!

10/10 Excellent

Janet, Bellefonte

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was lovely, well furnished and comfortable. The breakfast was wonderful. The location was very convenient to the convention center and the 16th Street Mall. The only minor negative thing was the time it took for the water to warm up enough to shower -- you had to turn the water on to full hot and leave it a good 5 minutes before it was even lukewarm.
Stayed 4 nights in Feb 2024
Response from Sterling on 2024/2/20
Thank you for your feedback! We are glad you enjoyed your stay with us, and we hope to see you again. We will also work to improve the issues with the water you mentioned.

10/10 Excellent

Synphane

Stayed 4 nights in Feb 2024
Response from Alondra on 2024/3/21
We are glad you enjoyed your stay with us!

10/10 Excellent

Ronald, Phoenix

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Feb 2024
Response from Sterling on 2024/2/19
Thank you for staying with us and for your feedback!

10/10 Excellent

Rahmy Murad

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our night in Denver and had basically everything available at the hotel. Will stay there again!
Stayed 1 night in Feb 2024
Response from Alondra on 2024/2/17
We are glad you enjoyed your stay!

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were comfortable for an extended stay and there were plenty of complimentary breakfast options.
Stayed 1 night in Jan 2024
Response from Alondra on 2024/2/17
We are glad you enjoyed your stay!

10/10 Excellent

Athena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this property! Such a convenient location and the staff was unbelievable.
Stayed 5 nights in Feb 2024
Response from Jennette on 2024/2/14
We are glad that you enjoyed your stay with us.

6/10 Okay

Acacia

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This would be a good property for someone visiting the Convention theatre. It's located on a corner with heavy traffic. The rooms are small, unlike other Home2 Suites we’ve staying in. There was no fold-out couch bed, which is what I reserved. Hotel was clean. Breakfast was ok with eggs, sausage gravy, biscuits, paper-thin bacon that was flavorless, pancakes, cereal, apples, bananas, oranges, oatmeal with 3 topping choices, and drinks. There were slice bread and begals, but no pastries.
Stayed 2 nights in Feb 2024
Response from Alondra on 2024/2/12
We are glad you enjoyed your stay!

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for a little solo trip and it was absolutely perfect! Great staff, comfy room, totally walkable, and just a good solid stay!
Stayed 3 nights in Dec 2023
Response from Alondra on 2024/2/10
We are glad you enjoyed your stay!

8/10 Good

Patrick

Stayed 2 nights in Feb 2024
Response from Alondra on 2024/3/21
We are glad you enjoyed your stay with us!