外觀

Clayton Hotel & Members Club的評分

4.5 out of 5
Clayton Hotel & Members Club
233 Clayton St, Denver, CO

評論

9.2

太棒了

10 分,有夠讚;160 則評論中有 120 則" "
8 分,不錯哦;160 則評論中有 23 則" "
6 分,一般般;160 則評論中有 11 則" "
4 分,不太好;160 則評論中有 5 則" "
2 分,很糟糕;160 則評論中有 1 則" "

9.6/10

整潔度

9.4/10

員工素質

9.4/10

設施服務

9.6/10

住宿環境和硬體

9.4/10

環保程度

評論

10/10 有夠讚

Gilda

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Front desk was very helpful and friendly. It was our first time at the hotel. We will be returning.
於 2024 年 5 月住了 1 晚
Ana Bobadilla- Assistant Director of Rooms 於 2024年5月28日回覆
Thank you again for staying with us. We are ecstatic to hear that you thoroughly enjoyed your stay with us, not only did the hotel exceeded your expectations but the staff was material to your overall satisfaction.Our staff do work hard to make sure that our guests have a memorable stay.We are looking forward to welcoming you back soon.Ana Bobadilla- Assistant Director Of Rooms

10/10 有夠讚

Chase

於 2024 年 4 月住了 3 晚
Ana Bobadilla- Assistant Director of Rooms 於 2024年5月28日回覆
We appreciate your excellent feedback and thank you for choosing Clayton Members Club & Hotel for your trip to Denver. Come and visit us again soon.

10/10 有夠讚

John

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Our first time here and we will be back! Staff was SO friendly and helpful!
於 2024 年 4 月住了 4 晚
Thomas L 於 2024年4月30日回覆
We're delighted to hear that you had such a positive experience during your first visit with us! Our team takes great pride in providing friendly and helpful service to all our guests, and we're thrilled that you felt well taken care of. We can't wait to welcome you back for another enjoyable stay in the future!

10/10 有夠讚

Amanda

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 3 晚
Thomas L 於 2024年4月30日回覆
Thank you so much for taking the time to leave us a 5-star review on Expedia! We're thrilled to hear that you had a fantastic experience during your stay with us. Our team works hard to ensure that every guest has a memorable and enjoyable stay, and we're delighted to hear that we succeeded with you. We hope to have the pleasure of welcoming you back again soon!

10/10 有夠讚

Jason

喜歡:整潔度、員工素質和住宿環境和硬體
The staff was so helpful with all of our needs.
於 2024 年 4 月住了 1 晚
Thomas L 於 2024年4月29日回覆
I'm glad to hear that the staff was so helpful! It makes such a difference when you feel well taken care of during your stay. If you need any further assistance, feel free to reach out! Until next time, thank you for staying with us.

10/10 有夠讚

Salwa

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Wonderful stay! Great room, great club, good area with a very friendly staff.
於 2024 年 3 月住了 1 晚
Thomas L 於 2024年3月20日回覆
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had a wonderful stay and enjoyed our great room, fantastic club, and the welcoming atmosphere created by our friendly staff. We strive to provide exceptional service and create memorable experiences for all our guests, and it's rewarding to know that we succeeded in doing so for you. We hope to have the pleasure of welcoming you back again soon for another fantastic stay!

10/10 有夠讚

Lauren

於 2024 年 2 月住了 1 晚
Thomas L 於 2024年2月27日回覆
Thank you immensely for your glowing 5-star review! We're thrilled to hear that you had such a fantastic experience with us. Delivering top-notch service and ensuring our guests' satisfaction is always our goal, and we're delighted that we hit the mark during your visit. Your feedback means the world to us, and we can't wait to welcome you back for another wonderful stay in the future!

10/10 有夠讚

Deborah

喜歡:整潔度、員工素質和住宿環境和硬體
The staff was extremely friendly and accommodating. I was very impressed by the manner in which I was greeted with a “hello” or a “good morning” from every staff member. I’d also like to give a special shout out to Frankie who gave great, relaxed service along with good conversation. Looking forward to staying here again!
於 2024 年 2 月住了 3 晚
Thomas L 於 2024年2月27日回覆
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that our staff made such a positive impression on you during your stay. Providing friendly and accommodating service is a top priority for us, and we're delighted that you felt welcomed from the moment you arrived. Frankie will be especially pleased to hear your kind words and know that their attentive service and engaging conversation left such a lasting impression. We can't wait to welcome you back for another enjoyable stay!

10/10 有夠讚

Jose,Guatemala

情侶出遊, 家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 1 月住了 1 晚
Thomas L 於 2024年1月8日回覆
Thank you for the great rating. We look forward to welcoming you back to the Clayton in the near future.

10/10 有夠讚

Claudia

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Muy bueno
於 2023 年 12 月住了 4 晚
Thomas L 於 2024年1月8日回覆
Gracias por la genial retroalimentación. Esperamos darle la bienvenida nuevamente en el futuro.

10/10 有夠讚

GEORGETTE,Denver

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 1 晚
Thomas L 於 2024年1月4日回覆
Thank you for the feedback about your recent stay. We are happy to see you enjoyed your time with us. Please let us know when your travels bring you back to Cherry Creek.

10/10 有夠讚

Eric

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚
Thomas L 於 2023年12月26日回覆
Thank you for the great feedback. we are proud to see that we were able to provided best in class service and product. Please let us know if we can ever be of further assistance.

10/10 有夠讚

Michelle

於 2023 年 12 月住了 2 晚
Thomas L 於 2024年1月8日回覆
Thank you for the great rating. Please let us know if we can ever be of support. We look forward to welcoming you back soon.

10/10 有夠讚

Tanya

於 2023 年 12 月住了 2 晚
Thomas L 於 2023年12月20日回覆
Thank you for your recent feedback about your stay. We are so glad to see that you enjoyed your stay and look forward to welcoming you back in the near future.

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 2 晚
Thomas L 於 2023年12月17日回覆
Thank you for the feedback about your stay. We are glad to see that you enjoyed your time. Please let us know next time your travels bring you back our way.

10/10 有夠讚

Larry

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Every thing staff wonderful
於 2023 年 12 月住了 3 晚
Tyler 於 2023年12月7日回覆
Thank you for staying with us and for leaving a great review. We look forward to you staying with us again on your next trip to Denver.

10/10 有夠讚

Kaley

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Would return!
Great location, beautiful hotel, great food, and comfortable bed. Many thanks to Charlie at the front desk who got me into a room even though my hotels.com booking was not forwarded to the hotel - something certainly beyond the hotel’s control. I would definitely return.
於 2023 年 11 月住了 1 晚
Thomas L 於 2023年12月6日回覆
Thank you for taking the time to share your recent experiences. Please let us know when your travels bring you back this way.

10/10 有夠讚

Caroline

團體旅遊, 家庭旅遊, 親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Third time staying at the Clayton and it’s fantastic! Great spot in the heart of Cherry Creek.
於 2023 年 11 月住了 1 晚
Thomas L 於 2023年11月28日回覆
Thank you for the amazing feedback. We are glad to hear that you loved your stay with us. Please let us know if we can ever be of further assistance.

10/10 有夠讚

Bassima

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 11 月住了 6 晚
Thomas L 於 2023年12月17日回覆
Thank you for the feedback about your stay. We are glad to see that you enjoyed your time. Please let us know next time your travels bring you back our way.

10/10 有夠讚

Mary Sue

於 2023 年 11 月住了 1 晚
Thomas L 於 2023年12月6日回覆
Thank you for taking the time to share your experiences. We are glad to see it was a great stay. Please let us know how we can help you with any future arrangements.

8/10 不錯哦

Mark

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Almost perfect stay. My room (305) had a view of a wall. A higher floor room with some light would have been preferred but the hotel was booked solid.
於 2023 年 11 月住了 1 晚
Thomas L 於 2023年11月11日回覆
Thank you so much for the feedback. I am sorry we were not perfect. Please let us know when your travels bring you back and we will do our best to get you on a street facing floor.

10/10 有夠讚

Polly

喜歡:整潔度、員工素質和住宿環境和硬體
Nice room and property
於 2023 年 10 月住了 2 晚
Thomas L 於 2023年10月25日回覆
Thank you so much for the feedback. We are excited to see that your stay was exceptional. If we can ever be of further support please let me know.

8/10 不錯哦

Lois

喜歡:整潔度、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 1 晚
Tyler 於 2023年10月21日回覆
Thank you for staying with us and for taking the time to give us a rating. We greatly appreciate it.

10/10 有夠讚

Judie

家庭旅遊
喜歡:員工素質、設施服務和住宿環境和硬體
The Clayton is a unique and beautiful space to getaway. It’s also a members club so people are there to work as well. Each area is well appointed. The rooms are spacious, tasteful and comfortable. Since it was rather cool we did not explore the pool. But the gym on the ground floor has everything you could need! An added perk is a token for a coffee, pastry and alcoholic beverage. There’s plenty to see and do very close by. It’s a little on the pricey side but totally a treat as we celebrated my daughter’s birthday with a mom/daughter fall break!
於 2023 年 10 月住了 2 晚
Thomas L 於 2023年10月16日回覆
Thank you so much for the great feedback about your stay. I hope the birthday weekend was extremely memorable and we are excited to have been a part of it. Please let us know if we can ever be of further assistance.

10/10 有夠讚

JAVONTAY ROYALE

喜歡:整潔度、員工素質和住宿環境和硬體
The only place I’m ever staying in Denver again. Enjoyed everything about it!
於 2023 年 10 月住了 3 晚
Thomas L 於 2023年10月13日回覆
Thank you so much. We are excited to welcome you back next time your travels bring you here.

8/10 不錯哦

Stephen

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Private Club?
have stayed at sister hotel, next block over a few years back. While nicely designed and outfitted the rooms are dark, even on sunny days like we just had during our visit. Lighting is good but natural light limited.
於 2023 年 10 月住了 2 晚
Thomas L 於 2023年10月13日回覆
Thank you so much for the feedback. I am sorry to hear about the lighting and we agree that nothin is better then natural light. If we can ever be of further assistance please do not hesitate to reach out.

8/10 不錯哦

Kathy

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We have never stayed in a "Member Club" hotel and enjoyed being an honorary member during our stay, using the rooftop dining, coffee & pastries, and fitness room. The only reason I didn't give it a full 5 stars is that parking was either a couple of blocks away or valet each day.
於 2023 年 10 月住了 4 晚
Thomas L 於 2023年10月13日回覆
Thank you so much for the great feedback and very sorry to hear about the parking challenges. If we can ever be of further assistance please do not hesitate to reach out to us directly

8/10 不錯哦

Frederique,houston

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Love the hotel and location and the bars Didn’t like the bedroom set up with a sink in the entrance and no privacy from bedroom to bathroom Friendly staff
於 2023 年 10 月住了 2 晚
Thomas L 於 2023年10月10日回覆
Thank you so much for the feedback at the property and team. I am sorry the room type did not provide the privacy needed. Please reach out to us directly next time you are looking to stay. We have several room types that would offer the privacy.

10/10 有夠讚

Caroline

家庭旅遊
Beautiful hotel, fantastic staff
Great hotel and incredible staff. This is my second time staying and always impressed with the hotel.
於 2023 年 10 月住了 1 晚
Tyler 於 2023年10月8日回覆
Thank you Caroline for taking the time to give us a wonderful review. We are ecstatic you chose to stay with us a second time and that we were able to make your second stay just as amazing as the first. We look forward to your next visit.

10/10 有夠讚

真實旅客

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 2 晚
Thomas L. 於 2023年10月2日回覆
Thank you so much the great feedback. We hope your travels bring you back this way. Please reach out to us directly if we can ever be of more assistance.

10/10 有夠讚

Anamarie

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 1 晚
Thomas L 於 2023年9月29日回覆
Thank you for the wonderful review. We are so glad to hear your stay with us was a great. Please let us know when your travels bring you back to Cherry Creek.

10/10 有夠讚

Michelle

喜歡:員工素質和住宿環境和硬體
於 2023 年 9 月住了 1 晚
Thomas Lloyd 於 2023年9月27日回覆
Thank you so much for the great feedback. We are glad you enjoyed your time at the Clayton. Please let us know if we can ever be of further assistance. Thank you

10/10 有夠讚

Royce

喜歡:整潔度、員工素質和住宿環境和硬體
Ty
於 2023 年 9 月住了 6 晚
Thomas L. 於 2023年10月2日回覆
Thank you for sharing your recent experiences here at the Clayton. When your travels bring you back this way please reach out as we would love to tell you about our upcoming activations.

10/10 有夠讚

Katie

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 9 月住了 2 晚
Thomas Lloyd 於 2023年9月18日回覆
Thank you for the great feedback. We look forward to welcoming you back in the near future.

4/10 不太好

Linda

團體旅遊
不喜歡:整潔度、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 1 晚
Thomas Lloyd 於 2023年9月15日回覆
Good Afternoon,I am very sorry to see that your experience with the property was not a 10 out of 10. I would love to connect and learn more about your experiences.

10/10 有夠讚

Jamie

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 8 月住了 2 晚
Tyler 於 2023年9月2日回覆
Thank you Jamie for taking the time to give us a rating. We greatly appreciate it.

10/10 有夠讚

Tamara

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 8 月住了 1 晚
Tyler 於 2023年8月26日回覆
Hi Tamara! Thank you for taking the time to give us a review. We greatly appreciate it. We look forward to seeing you again for your next trip to Denver.

10/10 有夠讚

Emily

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This hotel is nestled in the sophisticated neighborhood of cherry creek. The property is stunning. Each floor is artfully curated. The staff is personal and professional at every interaction. The rooms were spacious and incredibly quiet. We didn’t need to Uber anywhere as every type of high scale cuisine was within walking distance. This is our new go to hotel when in Denver.
於 2023 年 7 月住了 3 晚
Tyler 於 2023年8月18日回覆
Hi Emily! Thank you for the excellent review. We are thrilled that you had a wonderful time at our property. Guest experience and satisfaction are our top priority, and your generous words reaffirm the hard work we put in every day. Clayton is committed to providing our guests with a home away from home and we are excited that you have chosen Clayton as your go to hotel when visiting Denver. We look forward to your next visit.

10/10 有夠讚

Mary

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We absolutely adored staying at this hotel. Everyone was fantastic
於 2023 年 6 月住了 4 晚
Thomas Lloyd 於 2023年8月16日回覆
Thank you so much for sharing your feedback. We are glad to hear you love the property and the people. We look forward to welcoming you back very soon.

10/10 有夠讚

Kelly

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 8 月住了 3 晚
Thomas Lloyd 於 2023年8月16日回覆
Thank you for the perfect 10!!! Please let us know if we can be of any further assistance and look forward to welcoming you back soon.

10/10 有夠讚

Michael

於 2023 年 5 月住了 2 晚
Thomas L 於 2023年8月30日回覆
Thank you for the great feedback. We are excited we were able to deliver a Best in Class experience. Please let us know how we can be of further assistance with any future travels.

8/10 不錯哦

Ronald,Sherman Oaks

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great members' club hotel. Nice breakfast options, lounge is a great place to hang out. Upstairs pool is quite small as is the bar area off the pool. Basic rooms are also strangely configured, you walk in the door into your bathroom! Beds are good, hotel is in great condition. We'll likely stay there every time we visit Denver.
於 2023 年 8 月住了 3 晚
Thomas Lloyd 於 2023年8月9日回覆
Thank you for the great feedback about your recent stay. As your travels bring you back this way please be sure to check out the amazing calendar of events we have at the property. Please let us know if we can ever be of assistance from making day bed reservations to local attractions we are here. Thank you.

6/10 一般般

Patrick

喜歡:整潔度和住宿環境和硬體
於 2023 年 7 月住了 2 晚
Thomas Lloyd 於 2023年7月18日回覆
Good Afternoon,I am very thankful for your feedback. I see that we did not deliver a perfect 10. I would love to know, what we could of done to make your stay better. Please let us know if we can connect.

6/10 一般般

Gary

商務旅客
喜歡:整潔度和員工素質
Very small king room. No chairs, no desk. Entered through the bathroom and no bath door.
於 2023 年 7 月住了 1 晚
Thomas Lloyd 於 2023年7月14日回覆
Thank you for sharing your feedback about the room product. Please note that the property does have a few larger room options if you enjoyed the overall experience. In the future if you reach out to us directly we would love to talk through our room types to ensure we provide you with a room that meets all your needs. Thank you

10/10 有夠讚

Nadira

於 2023 年 6 月住了 3 晚
Thomas Lloyd 於 2023年7月6日回覆
Thank you providing feedback about your recent stay. We are always striving to be the best in market. Please let us know if we can ever be of any further assistance.

10/10 有夠讚

Thomas,Park City

喜歡:整潔度、員工素質和住宿環境和硬體
Pool area is too small and difficult to get lounge chairs.
於 2023 年 6 月住了 3 晚
Thomas Lloyd 於 2023年7月6日回覆
Thank you for sharing your recent experiences. We know how frustrating the pool space can be as it is in high demand right now. We are always working on opportunities to improve and will continue to look at our pool process. Thank you and look forward to welcoming you back soon.

10/10 有夠讚

Karla,Longmont

於 2023 年 6 月住了 1 晚
Tyler 於 2023年7月21日回覆
Thank you for choosing to stay with us. We are happy that you had a wonderful time at our property. We look forward to seeing you again.

8/10 不錯哦

gavin

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 6 月住了 1 晚
Thomas Lloyd 於 2023年6月30日回覆
Thank you for sharing your feedback about your recent stay. We would love to know how we could have made your stay a 5 out of 5. Please let us know if we can ever be of further assistance

6/10 一般般

Beth,Depray Beach

於 2023 年 6 月住了 4 晚
Thomas Lloyd 於 2023年7月14日回覆
Thank you for taking time to share your feedback. We would love to know what would have made your stay with us a 5 out of 5. Please let us know if you are available to discuss your recent stay.Thank you

6/10 一般般

真實旅客

喜歡:住宿環境和硬體和客房舒適度
不喜歡:整潔度
Lots of room to improve
The hotel was great, service was fine the issue was with cleanliness. We had a half used water bottle and dried urine and other substances on the toilet seat.
於 2023 年 6 月住了 1 晚
Guest Services 於 2023年6月20日回覆
Thank you for your feedback, we apologize for your experience with the unsatisfactory cleanliness of your hotel room. We assure you we will take your feedback very seriously, and will communicate your feedback with the proper departments to ensure they are addressed.