Waited 2 hours for the check in as room not ready. We only get the room at 5pm. Waited in arrival lounge but they didn’t have much left offer food and didn’t top up the cup for the drink. Check out also confusing as they’re about to charge extra when I have left the hotel. The hotel apologies for late check in and gave us free dinner for our group as we had 4 rooms booked with Expedia and other travel agent. It’s a nice gesture but pls improve the communication between staff at front desk. They kept giving wrong information. Love the private pool in the Meru site but the breakfast is a bit boring after 3 nights stay. The area are superb which easy walk to the shopping centre and restaurants by the beach.
Haneta
於 2025 年 7 月住了 3 晚
6/10 一般般
Victor
2025 年 7 月 5 日
Rooms fantastic staff friendly but need more experience
Victor
於 2025 年 6 月住了 4 晚
10/10 有夠讚
Amirul
情侶出遊
2025 年 5 月 23 日
喜歡:整潔度、設施服務和住宿環境和硬體
Excellent service, staff were super friendly. Place was new. Location was good. Shout out to staff Asri and Damasansari (if im not wrong) they went out of their way to provide us what ever we needed and providing top class service
Amirul
於 2025 年 5 月住了 3 晚
10/10 有夠讚
Timothy
情侶出遊
2025 年 5 月 8 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The customer care is really good and timely.
All staff are willing and want to help.
I could recommend it and positive about visiting it again.
Timothy
於 2025 年 5 月住了 5 晚
8/10 不錯哦
Marcel Peter Gerard
2025 年 5 月 6 日
喜歡:整潔度、員工素質和住宿環境和硬體
Marcel Peter Gerard
於 2025 年 5 月住了 2 晚
10/10 有夠讚
Luis Miguel
情侶出遊
2025 年 4 月 19 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The architecture of this hotel is mind blowing. From the entrance tunnel, to the gigantic reception lobby, everything is unique and makes you feel in a pretty exclusive place. The room was perfect - very spacious, clean, and with more than we expected- e.g the “closet & powder room”. The outside spaces with the lush vegetation made it perfect!
Luis Miguel
於 2025 年 4 月住了 1 晚
10/10 有夠讚
Olga
情侶出遊
2025 年 4 月 15 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great hotel, possibly the best in Sanur. Nice and well built, comfortable well appointed rooms, very good breakfast, huge two pools and very attentive and supportive staff.
Olga
於 2025 年 4 月住了 10 晚
10/10 有夠讚
真實旅客
2025 年 4 月 9 日
喜歡:整潔度、住宿環境和硬體和客房舒適度
Amazing stay
Our stay at Meru was exceptional and healing. The service staff were also top notched and we had such a wonderful time there!
真實旅客
於 2025 年 4 月住了 2 晚
10/10 有夠讚
Todd,Kailua Kona
2025 年 3 月 28 日
喜歡:整潔度、員工素質和住宿環境和硬體
Todd
於 2025 年 3 月住了 2 晚
10/10 有夠讚
Heikki
家庭旅遊
2025 年 3 月 28 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Amazing hotel, incredibly attentive staff, mind blowing breakfast, high quality dinner and wine, lovely complimentary drinks and snacks to compensate the construction work onsite. Want to come back!!!
Heikki
於 2025 年 3 月住了 6 晚
8/10 不錯哦
Nanhee
家庭旅遊
2025 年 3 月 7 日
喜歡:員工素質、住宿環境和硬體和客房舒適度
Nanhee
於 2025 年 2 月住了 6 晚
10/10 有夠讚
Albertinah
2025 年 3 月 4 日
喜歡:整潔度、員工素質和住宿環境和硬體
This was the last stop on my two week stay in Bali. The resort is beautiful, with top-notch eco friendly finishes. Stunning pool and a quiet/ clean beach. My suite was spacious and luxurious, couldn’t ask for more. Received a warm welcome from the time l arrived. Ade, Bas and Fal were the Resort Ambassadors that provided commendable hospitality during my stay. Not forgetting all the restaurant staff. Actually, all the staff that l interacted with were kind, warm and respectful. I even had time to enjoy a delightful spa treatment. A special thank you to everyone for making this a special birthday experience. Will definitely recommend.
Albertinah
於 2025 年 2 月住了 2 晚
10/10 有夠讚
Jens
家庭旅遊
2025 年 2 月 19 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Jens
於 2025 年 2 月住了 4 晚
10/10 有夠讚
真實旅客
家庭旅遊
2025 年 2 月 14 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
친절한 직원들, 맛있는 조식, 좋은 룸커디션 모든 것이 좋았다
真實旅客
於 2025 年 2 月住了 9 晚
10/10 有夠讚
MIHYANG
家庭旅遊
2025 年 2 月 1 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
MIHYANG
於 2025 年 1 月住了 2 晚
10/10 有夠讚
真實旅客
2025 年 1 月 8 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
真實旅客
於 2024 年 12 月住了 7 晚
10/10 有夠讚
Bo
情侶出遊
2025 年 1 月 7 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I'd like to stay here again when I visit Sanur next time!
Bo
於 2024 年 12 月住了 5 晚
8/10 不錯哦
Mark
2025 年 1 月 1 日
Mark
於 2024 年 12 月住了 4 晚
10/10 有夠讚
Melissa
2024 年 12 月 31 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It was lovely and quiet. A wonderful place for a relaxing stay.
Melissa
於 2024 年 12 月住了 1 晚
10/10 有夠讚
tamaz
2024 年 12 月 14 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good place. Wonderful
tamaz
於 2024 年 11 月住了 2 晚
10/10 有夠讚
Ankhbayar
2024 年 11 月 30 日
Ankhbayar
於 2024 年 11 月住了 5 晚
6/10 一般般
John,Montreal
情侶出遊
2024 年 11 月 23 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Beautifully renovated property still in process of ironing out details … warm swimming pools, restaurant not yet stellar, but beautiful rooms in Meru.
John
於 2024 年 11 月住了 6 晚
10/10 有夠讚
Robyn
2024 年 11 月 20 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Amazing Hotel
One of the best Hotels Ive stayed at.
The entrance and foyer is breathtaking.
The rooms are spectacular.