The guy at the front desk was incredibly nice. Unfortunately that's the only positive I had there. The carpets had been ripped up, as had the baseboards. The floor in the elevator was half painted, half exposed wood. I had a giant clump of long black hair on my "clean" towel, the tub felt like it was going to fall through the floor below it. And the walls are incredibly thin. Even with a white noise machine that I brought, I was woken up at 7:30 am by the booming bass of the tv next door. I had gotten in at 2 am after 12 hours on the road and another 12 hour day ahead of me. I got almost no sleep as a result. When I asked the front desk if they could please have them turn it down, they said they would call, but they did not. I know this because I would have heard the phone ringing like I heard everything else. The noise continued for over an hour and I had to drive that day on next to no sleep. I don't believe this hotel's ratings. One of the worst overall hotel stays I've ever had