2/10 Terrible
Alicia, Rancho Cordova
Traveled with partner
2024/5/16
Disliked: Staff & service, amenities
The hotel itself was okay, but we got scammed and therefore we cannot recommend this place to future visitors. DO NOT LOCK YOUR CAR KEYS IN THE SAFE. We were heading out to do some local shopping and go to dinner so we locked our car keys in the room safe, and the next morning when I opened the safe they were missing. Nothing else was stolen (not our cameras, phones, etc., just the car keys). Our only recourse was to call Enterprise and have a courier bring us a spare set all the way from Athens. It cost us 350 Euros. We were told it would take him at least 4 hours to reach Delphi so we decided to walk down to the ruins and try to make the best of a very bad experience. In less than 2 hours we received a call from someone from Enterprise letting us know the courier was at the hotel. Two hours? How in the world did he make a 4 hour drive in less than two hours? I know they drive fast in Greece but that is literally NOT possible. We were later informed from a restaurant owner near Athens that it is a well known scam to steal rental car keys to then get half a month's salary from unsuspecting travelers (the median monthly wage in Athens is 800 Euros). We will now need to try to get the rental insurance to reimburse us. Wish us luck!
Alicia
Stayed 1 night in May 2024