"Our family had an absolutely wonderful time! To start, I’d love to share that I am the general manager of a five-star hotel in New York, with over 40 years of experience in hospitality. Honestly, I don’t even know where to begin! The airport pickup with NEDO was truly VIP — a fantastic choice, especially with two adults and two 18-year-olds. We had six pieces of luggage, and the Black Mercedes Sprinter, decorated with neon lights and lively music, made our trip feel extra special. It took less than 15 minutes to reach our destination.
At the reception, Connie and her team made us feel so warmly welcomed. I recommend staying in touch with them before your arrival. During our stay, they arranged sunbeds, dinner reservations, and even personal drivers for sightseeing. We were greeted with Bellinis and cold towels — such a thoughtful and refreshing touch.
Transportation (Dennis) was always our go-to driver, especially after a fun night out when we needed a trustworthy ride home. Walking to places like the Baladaya (Greek Restaurant), Tropicana Beach, or the Club is easier downhill than walking uphill.
The housekeeping and pool staff were very accommodating with requests for extra towels and toiletries. Beach, cabanas, and pool services were always prompt with drinks and food, making everything so convenient.
The wait staff and runners, like Demitris and Alexandra, were amazing — they anticipated what we needed even before we asked. buffet has something for everyone."