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the photos are not reality. The ceiling in our room was full of mould. There was mould in the showers. the beds were soft and sagging. The bed sheets were damp and the towels were grey
sanjay
Stayed 1 night in Aug 2023
6/10 Okay
Paul
2023/3/8
The airport transfer and check in process was pretty clumsy. Communication between the app and the hotel had challenges and was assigned someone else’s room on check in. Despite this, the stay was quiet and in safe residential area. I do recommend the venue if you are after a bit of a home stay and break from the hustle and bustle
Paul
Stayed 3 nights in Mar 2023
Response from Mohsin Khan on 2023/4/11
Dear Mr. Britton,I apologize for the inconvenience you faced during your stay, We appreciate your recommendation for us. I assure you of our best service on your next visit.I would like to thank you for sharing your feedback, It opens the window for the improvement.We are looking forward to welcoming you back at The Atara.Warm RegardsMohsin KhanGeneral Manager
Dear Values Guest.
Greetings From The Atara.
We are very sorry for the inconvenience and sad that we were unable to reach to your expectation. I sincerely apologies.
We have already taken a action plan to ensure that this situation does not come.
We look forward to serving and welcoming you again.
Regards
Saurabh Kakker
Managing Partner & Corporate GM.
The room was comfortable and very clean. The quality of gadgets and decor was the best for a budget hotel. The service was prompt. The toilets and bath were beautifully designed but could be better maintained as we found some water leakage in the bathroom.
Charmaine
6/10 Okay
Kim Keat, Singapore
2015/10/17
Liked: Room comfort
Hotel was ok but would suggest improvement in food offering. Good offering eg breakfast was limited
Kim Keat
6/10 Okay
Sanjoy, Hyderabad
2015/8/8
Liked: Cleanliness, room comfort
A good upgraded B&B
I was on a business trip. The traffic in Gurgaon is terrible so I chose this hotel near my meeting . The next day I had to go to Delhi , getting a taxi was hard and finding the hotel in the night on my way back was very difficult. The place seems to be very popular with consultants from KPMG wwho have a regular drop to their office. The room was very clean , the service friendly , the breakfast good and the gym was not funcional.
Great little boutique hotel in Gurgaon, dlf phase 3. Insanely comfortable bed, grateful for the blackout curtains, personalised choices of food available for my gluten intolerant partner on special request, great location as we wanted to get out and about to the oub, gym, mall and metro; good service and overall a lovely stay - will definitely return and do recommend.
Verified traveler
6/10 Okay
Mohamed, Egypt
2014/7/6
Liked: Cleanliness, staff & service
Quiet hotel and nice.
It is a quiet hotel because if its location. the only problem was with electricity that cut for about twenty time per day. the hotel use generator but it takes 3 second before it takes over, it is not that big of deal but it is annoying.
A/C Issues in Rooms, but staff is courteous to hel
The hotel is well situated in a serene locality, and the staff was humble and courteous from the moment we entered the place. When we entered our room, unfortunately it was too hot inside room, so i suggest A/C's should be switched on before hand someone checks in. Also A/C was not able to cool the rooms after 2-3 hours. On complaining to hotel reception, the attendant was courteous and humble enough to change our room. But unfortunately same problem with other room as well. Looked like A/C's were having trouble in most of the rooms. Finally around 8:30pm, staff was able to find a suitable room for us with proper cooling. Thanks for all the help to staff. Food that we ordered in night was average. But breakfast quality was much better and tasty.Overall it was a good experience.
The stay was great .I had breakfast and dinner for 3 days. The food choice were very good. The food service is slow, but worth the wait. The car service is also slow. This hotel is in a neighborhood and does require a car or taxi to get to anything. I will definitely return to this hotel.
숙소는 가격대비 깨끗합니다. 신설이라 가격대비 괜찮은 수준입니다. 식사는 아침의 경우 부페가 아닌데 인도 음식이 입에 맞지 않다면 오히려 더 나은 것 같습니다.
침대도 안락하고 방크기도 적절하며 책상하고 의자도 잘 갖춰져 있어 출장시 업무보기도 적절합니다. 방안의 조명은 업무시 약간 어두운 경향이 있지만 책상 스탠드 켜 놓고 한다면 괜찮습니다.
인터넷은 약간 느린경향이 있는데 인도 인터넷 사정을 생각한다면 수용할 만한 수준입니다.
다만 방에서 걸을시 모래가루가 있는 그런 느낌이 있는데 청결로는 그게 흠인것 같습니다.
위치는 근처 메가 마트가 있는데 한국슈퍼 및 릴라이언스 슈퍼등이 있고 패스트푸드등 식당등이 잘 갖춰져 있어 선택할 수 있는 조건이 많습니다. 그리고 릭샤를 타고 대형 쇼핑몰로(3분거리, 걸어서 20분) 가기도 편하기에 나쁘지 않은 위치에 있다고 말씀드릴 수 있습니다.
가격대비 여러가지를 생각하다면 충분히 추천해줄 수 있는 호텔입니다.