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Reviews of Hotel Ajanta

3 out of 5
Hotel Ajanta
36 Arakashan Road, Ram Nagar, New Delhi, Delhi N.C.R

Reviews

6.8
Rating 10 - Excellent. 84 out of 521 reviews" "
Rating 8 - Good. 194 out of 521 reviews" "
Rating 6 - Okay. 132 out of 521 reviews" "
Rating 4 - Poor. 67 out of 521 reviews" "
Rating 2 - Terrible. 44 out of 521 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

8.4/10

Amenities

6.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Colin

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Ok room and breakfast, restaurant very good. Staff are fantastic.
Stayed 5 nights in Apr 2024
Response from Hotel Ajanta on 2024/4/17
Dear Colin,Thank you for sharing your positive feedback! We are delighted to hear that you enjoyed your room, breakfast, and dining experience at our restaurant. Our staff will be thrilled to know that you found them fantastic. We look forward to welcoming you back soon!Best RegardsTeam Hotel Ajanta

8/10 Good

Vidyarani

Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel for family.
Stayed 3 nights in Apr 2024
Response from Hotel Ajanta on 2024/4/8
Dear Vidyarani,Thank you for your exceptional 8-star rating! We're honored to have exceeded your expectations with our services.Regards,Hotel Ajanta

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first trip to New Delhi, and staying at Hotel Ajanta was definitely the way to go. The hotel and the room were beautiful, near Old Delhi. The front desk gave me good advice about where to get things I forgot to pack. They had a travel service in the lobby that connected me to a driver who took me on the best tour of Delhi. They also recommended we visit the Taj Mahal, which wasn't in our plan, but ended up being one of my most favorite things in India. And the driver left early with us so we could see it in the morning ligt. I felt safe and cared for in a new city and country! Our driver also took us back and forth to the airport a few times, greeting us with marigold malas and water. The hotel's restaurant, Café Vagabond by Saffron, was delicious. I would recommend staying here again!
Stayed 1 night in Feb 2024
Response from Hotel Ajanta on 2024/3/9
Dear Jessica,Thank you for sharing your wonderful experience at Hotel Ajanta in New Delhi! We are thrilled to hear that you enjoyed your stay, found our staff helpful and knowledgeable, and had a great time exploring the city and visiting the Taj Mahal. We are delighted that you felt safe and well taken care of during your time with us. Your kind words mean a lot to us, and we look forward to welcoming you back in the future!Best RegardsTeam Hotel Ajanta

2/10 Terrible

AREFAT

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Ajanta on 2024/3/5
Hi Arefat,Apologies!We feel disheartened to know that you had an appalling experience at our hotel. Sorry for the inconvenience caused to you. Your concerns have been noted and sent to the action-taking authorities to be looked into. Also, we take complete accountability for our inadequate services and promptly resolve the drawbacks at our end. We hope you will give us another chance to serve you better.

10/10 Excellent

Jasman

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay, airport pickup provided, polite staff.
Stayed 1 night in Feb 2024
Response from Hotel Ajanta on 2024/2/24
Dear Jasman,We are thrilled to hear that you had a pleasant stay with us! We are glad you enjoyed our airport pickup service and that our staff's politeness added to your experience. Thank you for choosing to stay with us.Best RegardsTeam Hotel Ajanta

6/10 Okay

kumar

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Feb 2024
Response from Hotel Ajanta on 2024/2/27
Dear Kumar,Thank you for your incredible 6-star rating! We're delighted to know that you had such a fantastic experience with us.Regards,Hotel Ajanta

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delhi
From the first moment we arrived until we said good-bye. All of the staff was very accommodating, we checked in early and had breakfast early on our last day because we were leaving before breakfast started. Some people said it was not in the best area of Delhi, but that was part of the experience.
Stayed 3 nights in Jan 2024
Response from Hotel Ajanta on 2024/1/29
Dear Steven,Thank you so much for your kind words! Our team is thrilled to hear that you had a great experience from start to finish. We pride ourselves on being accommodating and ensuring that our guests' needs are met. We're glad we could provide you with an early check-in and an early breakfast before your departure. As for the location, we completely understand that it may not be for everyone, but we believe it adds to the overall experience. We appreciate your feedback and hope to welcome you back soon!Best RegardsTeam Hotel Ajanta

6/10 Okay

Matthew

Stayed 2 nights in Jan 2024
Response from Hotel Ajanta on 2024/1/29
Dear Matthew,Thank you for your incredible 6-star rating! We're delighted to know that you had such a fantastic experience with us.Regards,Hotel Ajanta

10/10 Excellent

Leidy, Roswell

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice , THANK YOU
Stayed 3 nights in Dec 2023
Response from Hotel Ajanta on 2024/1/17
Dear Leidy,We're beyond thrilled to receive your perfect 10-star rating! Your support inspires us to continue delivering unparalleled service.Regards,Hotel Ajanta

6/10 Okay

Shayak, Brampton

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Nov 2023
Response from Hotel Ajanta on 2023/12/20
Dear Guest,We appreciate your choice in selecting Ajanta Hotel for your stay, and we're thrilled to learn that you and your family had a wonderful experience. Your satisfaction is of utmost importance to us, and we eagerly anticipate the opportunity to host you again for more memorable moments.Best regards,General Manager,Ajanta Hotel

10/10 Excellent

jignesh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful stay with family.
Stayed 1 night in Nov 2023

10/10 Excellent

Sadhna

Stayed 3 nights in Feb 2023
Response from Hotel Ajanta on 2023/12/20
Dear Guest,We appreciate your choice in selecting Ajanta Hotel for your stay, and we're thrilled to learn that you and your family had a wonderful experience. Your satisfaction is of utmost importance to us, and we eagerly anticipate the opportunity to host you again for more memorable moments.Best regards,General Manager,Ajanta Hotel

10/10 Excellent

elaine

Response from Hotel Ajanta on 2023/12/20
We're beyond thrilled to receive your perfect 10-star rating! Your support inspires us to continue delivering unparalleled service.Regards,Hotel Ajanta,

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst experience
The hotel room were tacky for a 3 star. No amenities were there as mentioned in the room details of my booking. 1. No windows in room 2. Towels and bedsheet were yellowish white in color, too old 3. I booked a double bed, they provided me with a twin bed 4. Had to ask for toiletries. They didnt already put the hand soap 5. Receptionist had a rude tone Only good thing at the hotel was their breakfast
Stayed 1 night in Feb 2022
Response from Team Ajanta on 2022/4/9
We regret that your experience wasn’t at par with the expectations. While we assure you that such is not the norm here, we’ve noted and shared your concerns with the management for immediate rectifications. Hope to welcome you back soon with improved services. Best Regards

2/10 Terrible

mark

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
I will never use this hotel again I’ve used them in past but they have gone down hill from a pretty good place to sub standard
Stayed 1 night in Mar 2020
Response from Team Ajanta on 2020/3/21
Dear Guest, Your honest review of our hotel and hospitality is very much welcome at our hotel. Guest feedback is important to us and essential for our day to day improvement. We assure you of quick and effective corrective steps and hope that you will continue choosing us as your hospitality partner in the future. Best Regards, Team Ajanta

2/10 Terrible

Devina

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2020
Response from Team Ajanta on 2020/2/24
Dear Guest, Your honest review of our hotel and hospitality is very much welcome at our hotel. Guest feedback is important to us and essential for our day to day improvement. We assure you of quick and effective corrective steps and hope that you will continue choosing us as your hospitality partner in the future. Best Regards, Team Ajanta

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jan 2020
Response from Team Ajanta on 2020/1/17
Dear Guest, Many thanks for your genuine review of our hospitality and services! We hope you choose us for another hiatus, whenever in the city! Best Regards, Team Ajanta

6/10 Okay

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were quite helpful, but they kept doing construction during the day. It shouldn't be the case that i have to call to ask them to be quiet . Otherwise thouth, things were fine.
Stayed 2 nights in Jan 2020
Response from Team Ajanta on 2020/1/13
Dear Guest Our endeavor is to provide the best of all services to all our guests. While we are happy to know that the various facets of our hotel gave you a comfortable stay, we regret the glitch you had to face during your stay with us. We hope to welcome you soon with improved services and a glitch free stay! Best Regards, Team Ajanta

6/10 Okay

Verified traveler

Stayed 5 nights in Dec 2019
Response from Team Ajanta on 2019/12/26
Dear Guest, Many thanks for your genuine review of our hospitality and services! We hope you choose us for another hiatus, whenever in the city! Best Regards, Team Ajanta

10/10 Excellent

Ramesh

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from Team Ajanta on 2019/12/23
Dear Guest, Many thanks for your genuine review of our hospitality and services! We hope you choose us for another hiatus, whenever in the city! Best Regards, Team Ajanta

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Team Ajanta on 2019/12/17
Dear Guest, Many thanks for your genuine review of our hospitality and services! We hope you choose us for another hiatus, whenever in the city! Best Regards, Team Ajanta

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from Team Ajanta on 2019/12/2
Dear Guest, Many thanks for your genuine review of our hospitality and services! We hope you choose us for another hiatus, whenever in the city! Best Regards, Team Ajanta

6/10 Okay

Nikhilesh

Business traveler
Disliked: Staff & service, room comfort
Not a great stay at Hotel Ajanta!
I did not know about the area Pahar Ganj but I was not happy with the area and location of the hotel. It was also a bit annoying that the picture on Hotels.com was of another hotel a few doors down the road. I was promised an Executive Room with balcony but never saw the balcony. The room cleaning service was only carried out if you dropped your room key at the reception in the morning! This is not what I expected. The breakfast area spills out into the reception area and was very disappointing in terms of quality of food, seating area and cleanliness. I had to share a table with other guests!
Stayed 1 night in Nov 2019
Response from Team Ajanta on 2019/11/26
Dear Guest, Your honest review of our hotel and hospitality is very much welcome at our hotel. Guest feedback is important to us and essential for our day to day improvement. We assure you of quick and effective corrective steps and hope that you will continue choosing us as your hospitality partner in the future. Best Regards, Team Ajanta

2/10 Terrible

Charlotte

Disliked: Staff & service, property conditions & facilities, room comfort
Awful experience at every stage
On arrival at midnight, we were shown to a room with no towels, toilet paper, top sheets for the bed so had to ask for all of this. When sheets arrived they were muddy and blood stained, once we had clean sheets we had to make our own beds. The room had an internal window onto the corridor and a grate above it open into the corridor so very noisy and zero privacy. Hot water didn’t work, we got it fixed on day 2 (took an hour) on day 3 no hot water again. Safe did not work. Hassled by staff for tips for rectifying problems. We had booked a deluxe queen room with daily housekeeping, housekeeping did not come unless you hand in your key (we were not told this) and we were given a small twin room. Booked airport transfer at reception and clarified this many times, this did not show up as the staff never actually booked the car so we were late to the airport. On the last day we ate all 3 meals at the hotel and my partner had severe food poisoning for 5 days from eating dinner at the hotel restaurant (minced kebab). This ruined not only our time in Delhi but also our next week in Nepal. The tour agent in the hotel very friendly and helpful as was the restaurant manager. The driver that took us around Delhi for 2 days (arranged by the hotel) was great.
Stayed 3 nights in Sep 2019
Response from Team Ajanta on 2019/9/25
Dear Guest, Guest feedback is very important to us and we take your feedback very seriously. Our excellent services have always garnered us positive reviews from our guests. However, we were not able to achieve the same during your stay which we deeply regret. We assure you of a flawless stay in the future. Looking forward to your continued patronage and many more enriching stays! Best Regards, Team Ajanta

10/10 Excellent

Steve, Rochester New York

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was very friendly and helpful. The tour offered by the hotel for Agra was excellent
Stayed 3 nights in Jul 2019
Response from Team Ajanta on 2019/8/3
Dear Guest, Many thanks for taking out the time to share your review with us on this travel forum. Happy guests and happy reviews are always a great start to the day! Your commendations have been shared with the team and we are happy to have added value to your stay. Hope to see you again for many such wonderful vacations! Best Regards, Team Ajanta

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2019
Response from Team Ajanta on 2019/4/30
Dear Guest, Many thanks for your genuine review of our hospitality and services! We hope you choose us for another hiatus, whenever in the city! Best Regards, Team Ajanta

6/10 Okay

Verified traveler

Stayed 2 nights in Apr 2019
Response from Team Ajanta on 2019/4/18
Dear Guest, Many thanks for your genuine review of our hospitality and services! We hope you choose us for another hiatus, whenever in the city! Best Regards, Team Ajanta

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and staff!
Great location and the staff was very responsive and helpful. The rooms are all different so we looked at a couple and had two fabulous comfortable rooms as we stayed here at the beginning and end of our trip to India. I would definitely return and recommend this hotel.
Stayed 4 nights in Apr 2019
Response from Team Ajanta on 2019/4/18
Dear Guest, Thank you for taking out the time to share your review with us. A happy review is a great start to our day, as was your review. We are glad to have served you well and hope to see you soon for another wonderful stay experience! Best Regards, Team Ajanta

4/10 Poor

anissa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is very bad.
The location of this hotel is very bad, the management and service all so is not good.
Stayed 4 nights in Mar 2019
Response from Team Ajanta on 2019/4/18
Dear Guest, Your honest review of our hotel and hospitality is very much welcome at our hotel. Guest feedback is important to us and essential for our day to day improvement. We assure you of quick and effective corrective steps and hope that you will continue choosing us as your hospitality partner in the future. Best Regards, Team Ajanta

8/10 Good

Verified traveler

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s close to everything, great restaurant next door.
Stayed 2 nights in Mar 2019
Response from Team Ajanta on 2019/3/27
Dear Guest, Many thanks for your genuine review of our hospitality and services! We hope you choose us for another hiatus, whenever in the city! Best Regards, Team Ajanta

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Okay for a short stay in Delhi
Location is very noisey and one of the most busy and narrow tourist hotel streets in Delhi, its hard to walk around here without getting clipped by a car or moto. Hot water was good. I paid for an AC room, but non of the AC in the entire hotel worked due to some strange excuse management gave me..Mildew and dirt on bathroom ceiling, needs to be deep cleaned. Breakfast was good, but again, more attention to cleanliness needed when so many people are using buffet utensils. Overal its ok for a short stay in Delhi. Bring earplugs.
Stayed 1 night in Feb 2019
Response from Team Ajanta on 2019/3/9
Dear Guest, Your honest review of our hotel and hospitality is very much welcome at our hotel. Guest feedback is important to us and essential for our day to day improvement. We assure you of quick and effective corrective steps and hope that you will continue choosing us as your hospitality partner in the future. Best Regards, Team Ajanta

10/10 Excellent

Verified traveler

Stayed 2 nights in Jan 2019
Response from Team Ajanta on 2019/1/12
Dear Guest, Many thanks for your genuine review of our hospitality and services! We hope you choose us for another hiatus, whenever in the city! Best Regards, Team Ajanta

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Ajanta is like my home away from home while in Delhi.....always attentive to my needs and wants and it is so central to everything....love it!!!
Stayed 4 nights in Dec 2018
Response from Team Ajanta on 2019/1/7
Dear Guest, Thank you for taking out the time to share your review with us. A happy review is a great start to our day, as was your review. We are glad to have served you well and hope to see you soon for another wonderful stay experience! Best Regards, Team Ajanta

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stay at Hotel Ajanta nearly 4 times a year. This is because of location, restaurant staff and food, other staff, rooms are clean and efforts made to appoint them well. Big reason is due to Gunjan, who manages with awareness and cordiality.
Stayed 2 nights in Dec 2018
Response from Team Ajanta on 2019/1/3
Dear Guest, Many thanks for taking out the time to share your review with us on this travel forum. Happy guests and happy reviews are always a great start to the day! Your commendations have been shared with the team and we are happy to have added value to your stay. Hope to see you again for many such wonderful vacations! Best Regards, Team Ajanta

10/10 Excellent

Shamilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort in the heart of Delhi...
A value for money experience... overall service was very good. A very accommodating staff who tried to ensure we were satisfied... thank you especially to Abhay.
Stayed 1 night in Dec 2018
Response from Team Ajanta on 2019/1/3
Dear Guest, Many thanks for taking out the time to share your review with us on this travel forum. Happy guests and happy reviews are always a great start to the day! Your commendations have been shared with the team and we are happy to have added value to your stay. Hope to see you again for many such wonderful vacations! Best Regards, Team Ajanta

8/10 Good

Pradip Kumar

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Needs better maintenance. Shower cubicle does not have food or shower curtain so the whole bathroom gets flooded after a shower. Fixtures are old and need to be replaced. Rather congested area. Lots of eateries around. Rly station is ver close. A big plus point is their airport pick up service which is free except a fee for parking charges. There is a in house restaurant which we did not try. OK as a transit hotel.
Stayed 1 night in Dec 2018
Response from Team Ajanta on 2019/1/3
Dear Guest Our endeavor is to provide the best of all services to all our guests. While we are happy to know that the various facets of our hotel gave you a comfortable stay, we regret the glitch you had to face during your stay with us. We hope to welcome you soon with improved services and a glitch free stay! Best Regards, Team Ajanta

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018
Response from Team Ajanta on 2019/1/3
Dear Guest, Many thanks for your genuine review of our hospitality and services! We hope you choose us for another hiatus, whenever in the city! Best Regards, Team Ajanta

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was outstanding. The tourist services was outstanding in booking an excellent tour to Agra and Jaipur. The rooms were clean and comfortable.
Stayed 2 nights in Dec 2018
Response from Team Ajanta on 2018/12/26
Dear Guest, Thank you for taking out the time to share your review with us. A happy review is a great start to our day, as was your review. We are glad to have served you well and hope to see you soon for another wonderful stay experience! Best Regards, Team Ajanta

2/10 Terrible

Verified traveler

Stayed 2 nights in Dec 2018
Response from Team Ajanta on 2018/12/20
Dear Guest, Your honest review of our hotel and hospitality is very much welcome at our hotel. Guest feedback is important to us and essential for our day to day improvement. We assure you of quick and effective corrective steps and hope that you will continue choosing us as your hospitality partner in the future. Best Regards, Team Ajanta

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved this hotel, greta location and most of all the staff made us so welcome. Especially Hari , and Amman very helpful staff I would recommend this hotel to anyone
Stayed 2 nights in Nov 2018
Response from Team Ajanta on 2018/12/20
Dear Guest, Thank you for taking out the time to share your review with us. A happy review is a great start to our day, as was your review. We are glad to have served you well and hope to see you soon for another wonderful stay experience! Best Regards, Team Ajanta

6/10 Okay

VV

Liked: Staff & service
The hotel has lot of old world charm but it is in dire need of upgrade. The bathroom in our room was dated. We had booked a superior room, the best available. The room was very spacious and comfortable. Room service was prompt. The complimentary breakfast was not the best. The food was cold and the staff did not look too happy to serve. I did get an omelette made which was good.
Stayed 2 nights in Dec 2018
Response from Team Ajanta on 2018/12/20
Dear Guest Our endeavor is to provide the best of all services to all our guests. While we are happy to know that the various facets of our hotel gave you a comfortable stay, we regret the glitch you had to face during your stay with us. We hope to welcome you soon with improved services and a glitch free stay! Best Regards, Team Ajanta

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
I booked the the hotel for my inlaws who are senior citizens. I was horrified to know that the hot water supply in the washroom was not available in the morning.Remember that December is very cold in Delhi,India.The reception informed that their water heating system not working and it would take a couple of days to get it repaired.After my inlaws made lot of noise they were provided with four buckets of water which probably was heated in the hotel kitchen.Pathetic!
Stayed 1 night in Dec 2018
Response from Team Ajanta on 2018/12/7
Dear Guest, Your honest review of our hotel and hospitality is very much welcome at our hotel. Guest feedback is important to us and essential for our day to day improvement. We assure you of quick and effective corrective steps and hope that you will continue choosing us as your hospitality partner in the future. Best Regards, Team Ajanta

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018
Response from Team Ajanta on 2018/11/19
Dear Guest, Many thanks for your genuine review of our hospitality and services! We hope you choose us for another hiatus, whenever in the city! Best Regards, Team Ajanta

8/10 Good

Verified traveler

Stayed 3 nights in Nov 2018
Response from Team Ajanta on 2018/11/19
Dear Guest, Many thanks for your genuine review of our hospitality and services! We hope you choose us for another hiatus, whenever in the city! Best Regards, Team Ajanta

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nive hotel good staff, i have an experience when forget my wallet in front office, they save it for me and thats what i have to apreciate more.... but i want to give any suggestion, this hotel better provide some tools for packing a luggage as we know paharganj is a backpacker area so maybe all the backpacker needs that facility....
Stayed 1 night in Nov 2018
Response from Team Ajanta on 2018/11/19
Dear Guest Our endeavor is to provide the best of all services to all our guests. While we are happy to know that the various facets of our hotel gave you a comfortable stay, we regret the glitch you had to face during your stay with us. We hope to welcome you soon with improved services and a glitch free stay! Best Regards, Team Ajanta

10/10 Excellent

Nikunj, New Delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near new Delhi station walking distance
Stayed 3 nights in Nov 2018
Response from Team Ajanta on 2018/11/13
Dear Guest, Many thanks for your genuine review of our hospitality and services ! We hope you choose us for another hiatus, whenever in the city! Best Regards, Team Ajanta

6/10 Okay

Verified traveler

Disliked: Staff & service
Poor customer service
I was in impression that airport drop off is complementary. As I came to the hotel via train, I asked hotel to pickup from railway station which is about 2km away. I asked hotel to take money for train station pickup and provide complementary airport drop off but they denied, which I think was unfair. Also I wonder if breakfast was included in our booking or not?
Stayed 1 night in Oct 2018
Response from Team Ajanta on 2018/10/18
Dear Guest, Guest feedback is very important to us and we take your feedback very seriously. Our excellent services have always garnered us positive reviews from our guests. However, we were not able to achieve the same during your stay which we deeply regret. We assure you of a flawless stay in the future. Looking forward to your continued patronage and many more enriching stays! Best Regards, Team Ajanta

8/10 Good

Ukanera, Melaka

Liked: Cleanliness, room comfort
I had a good stay at this hotel. The breakfast’s spread was good and the food was tasty. The free wifi was fast and reliable but required a few steps to connect to. My only complain is that the receptionist took a bit of time to check my friends and I in.
Stayed 1 night in Sep 2018
Response from Team Ajanta on 2018/9/19
Dear Guest Our endeavor is to provide the best of all services to all our guests. While we are happy to know that the various facets of our hotel gave you a comfortable stay, we regret the glitch you had to face during your stay with us. We hope to welcome you soon with improved services and a glitch free stay! Best Regards, Team Ajanta

10/10 Excellent

Sim, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Professional and good quality
It's one of the very few good quality hotels in the Paharganj area. The crowd is good and staff is earnest. They try to work on any feedback given. Restaurant staff is good too and very good level of hygiene maintained. Food is good. Rooms are decent. Value for money. Very courteous front desk.
Stayed 3 nights in Aug 2018
Response from Team Ajanta on 2018/9/4
Dear Guest, Thank you for taking out the time to share your review with us. A happy review is a great start to our day, as was your review. We are glad to have served you well and hope to see you soon for another wonderful stay experience! Best Regards, Team Ajanta

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place in New Delhi Always feel at home when I get back to Hotel Ajanta.
Stayed 1 night in Sep 2018
Response from Team Ajanta on 2018/9/3
Dear Guest, Many thanks for your genuine review of our hospitality and services! We hope you choose us for another hiatus, whenever in the city! Best Regards, Team Ajanta