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Reviews of Five Elements Hotels North Avenue Delhi

3 out of 5
Five Elements Hotels North Avenue Delhi
31, Bunglow Road, Kamlanagar, New Delhi, Delhi N.C.R

Reviews

5.2
Rating 10 - Excellent. 1 out of 5 reviews" "
Rating 8 - Good. 0 out of 5 reviews" "
Rating 6 - Okay. 1 out of 5 reviews" "
Rating 4 - Poor. 2 out of 5 reviews" "
Rating 2 - Terrible. 1 out of 5 reviews" "

5.6/10

Cleanliness

8.0/10

Staff & service

5.0/10

Amenities

3.6/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

6/10 Okay

Andrew

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The best shower in India , pressure wise, the state of it it terrible , but it is a good shower Brilliant bed , but looking under it when it moved , they had never cleaned under there forever, used condom wrappers , tissues , and a load of dust
Stayed 2 nights in Mar 2023
Response from Pradeep Sharma on 2023/6/12
Dear Sir/MadamGreetings from Five Elements Hotel- North Avenue New Delhi…!We THANK YOU for the Feedback and sincerely apologize for the entire incident and for the inconvenience caused to you this has happened due to our negligence which we accept as a mistake.We have taken your feedback very seriously and corrective steps are in place for the better services. Feedback from our valued guests like you help us to constantly improve the quality of services.We once again regret very much for the incident and THANK you once again for the comments and hope to see you in near future.Warm RegardsPradeep SharmaGeneral Manager

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Pradeep Sharma on 2023/6/12
Dear Sir/MadamGreetings from Five Elements Hotel- North Avenue New Delhi…!We THANK YOU for the Feedback and sincerely apologize for the entire incident and for the inconvenience caused to you this has happened due to our negligence which we accept as a mistake.We have taken your feedback very seriously and corrective steps are in place for the better services. Feedback from our valued guests like you help us to constantly improve the quality of services.We once again regret very much for the incident and THANK you once again for the comments and hope to see you in near future.Warm RegardsPradeep SharmaGeneral Manager

4/10 Poor

Himani

Stayed 1 night in Oct 2021
Response from Pradeep Sharma on 2023/6/12
Dear Sir/MadamGreetings from Five Elements Hotel- North Avenue New Delhi…!We THANK YOU for the Feedback and sincerely apologize for the entire incident and for the inconvenience caused to you this has happened due to our negligence which we accept as a mistake.We have taken your feedback very seriously and corrective steps are in place for the better services. Feedback from our valued guests like you help us to constantly improve the quality of services.We once again regret very much for the incident and THANK you once again for the comments and hope to see you in near future.Warm RegardsPradeep SharmaGeneral Manager

10/10 Excellent

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastically helpful and friendly staff. This hotel is right in the middle of quite a busy district with excellent access to shops and restaurants.
Stayed 7 nights in Feb 2019
Response from mony on 2019/3/22
Thanks

4/10 Poor

Sudip, Kolkata

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
A Good hotel with awful bathroom
A grand new hotel with excellent room. But terrible bathroom. Whenever the shower is opened, the entire bathroom is flooded. I really how can a new hotel have such a construction defect. So long as this defect is not taken care of, I will never stay in this hotel again. Breakfast is very good. But lunch/dinner require lot of improvement. Hotel staff excellent particularly the Manager.
Response from Pradeep Sharma on 2023/6/12
Dear Sir/MadamGreetings from Five Elements Hotel- North Avenue New Delhi…!We THANK YOU for the Feedback and sincerely apologize for the entire incident and for the inconvenience caused to you this has happened due to our negligence which we accept as a mistake.We have taken your feedback very seriously and corrective steps are in place for the better services. Feedback from our valued guests like you help us to constantly improve the quality of services.We once again regret very much for the incident and THANK you once again for the comments and hope to see you in near future.Warm RegardsPradeep SharmaGeneral Manager