88-89 Bijwasan Road, Kapashera, New Delhi, Delhi N.C.R.
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 40 out of 133 reviews" "
10 - Excellent
40
Rating 8 - Good. 50 out of 133 reviews" "
8 - Good
50
Rating 6 - Okay. 22 out of 133 reviews" "
6 - Okay
22
Rating 4 - Poor. 9 out of 133 reviews" "
4 - Poor
9
Rating 2 - Terrible. 12 out of 133 reviews" "
2 - Terrible
12
8.0/10
Cleanliness
8.0/10
Staff & service
8.2/10
Amenities
7.6/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
10/10 Excellent
Anirban
Traveled with family and small children, Traveled with family
Always a pleasure staying at this location. We left great memories with parents here.
Anirban
Stayed 1 night in Apr 2024
Response from General Manager on 2024/5/3
Dear Anirban, We are immensely pleased to hear that you had a delightful stay at our venue. It brings a great sense of fulfillment to our staff to know that you've made cherished memories with your parents amidst us. We acknowledge the role we played in making your time memorable and are thrilled by your satisfaction. Do revisit us for another remarkable stay. We are always ready to serve and make your stay unforgettable. Thanks & Regards,Jaideep
The reception staff was not helpful. The restaurant staff was very good. The air conditioner in the room wasn't working properly. Not had a very comfortable and restful night.
PARMINDER KAUR
Stayed 1 night in Apr 2024
Response from Jaideep Jugran (General Manager) on 2024/4/17
Dear Ms. Parminder,We appreciate your feedback and understand that your stay at our hotel didn't fully meet your expectations. We are genuinely sorry to hear about the discomfort you've experienced. Your experiences will be addressed and necessary steps will be taken to prevent such issues in the future. We acknowledge the inconvenience it may have caused you. We will make sure to communicate this information more efficiently in the future to avoid any disappointments. Your valuable feedback gives us valuable insights about how we can improve. We hope to have the opportunity to serve you better in the future. Thanks & Regards,
Staff was excellent and very helpful. Food was good
Had to get up for an early morning flight and there was no hot water for the shower
The rooms are around a central courtyard so if there's a big gathering on the main floor, the noise travels up to the rooms
david
Stayed 1 night in Mar 2024
Response from General Manager on 2024/3/27
Dear david, We are pleased to hear that you found our staff excellent and our food good. We sincerely value your satisfaction. On another note, we acknowledge your concerns about the lack of hot water for your early morning shower and the noise from the central courtyard. Feedback such as yours is very crucial as we strive to improve with each and every stay. Kindly know, this issue will be addressed immediately so that future guests don’t face similar inconveniences. We are also looking to improve our soundproofing. We greatly appreciate your patience and hope to have another chance to serve you better. Thanks & Regards,Jaideep
10/10 Excellent
Ajay
2024/3/4
Ajay
Stayed 1 night in Mar 2024
Response from Jaideep Jugran (General Manager) on 2024/4/14
Dear Mr. Ajay,It was a pleasure having you stay with us at Deventure Sarovar Portico, New Delhi-Kapashera on your recent visit. I take this opportunity to thank you for your time in evaluating our product and services. At the Deventure Sarovar Portico, New Delhi-Kapashera, we are committed to consistently providing warm, efficient and discreet service to our guests and their appreciation and acknowledgement is always our greatest reward. At the Deventure Sarovar Portico, New Delhi-Kapashera, we have implemented stringent hygiene processes to ensure the wellbeing of our guests and our team. Thank you for appreciating these measures. We are extremely delighted to have you as an “ambassador” for Deventure Sarovar Portico, New Delhi-Kapashera and look forward to welcoming you back.Sincere Regards
6/10 Okay
usha
2024/2/15
Disliked: Property conditions & facilities
usha
Stayed 2 nights in Feb 2024
Response from General Manager on 2024/2/21
Dear usha, Thank you for taking the time to provide your feedback. We appreciate your business and value your opinion. We strive to provide the best possible experience for all of our customers and would love to learn more about your experience with us. If there is anything specific you would like to share or any suggestions for improvement, please don't hesitate to reach out to us directly. Thank you again for choosing our [product/service], and we hope to have the opportunity to exceed your expectations in the future. Thanks & Regards,Jaideep
10/10 Excellent
Pierre
2024/2/5
Liked: Cleanliness
Pierre
Stayed 1 night in Jan 2024
Response from Jaideep Jugran (General Manager) on 2024/4/14
Dear Mr. Pierre,It was a pleasure having you stay with us at Deventure Sarovar Portico, New Delhi-Kapashera on your recent visit. I take this opportunity to thank you for your time in evaluating our product and services. At the Deventure Sarovar Portico, New Delhi-Kapashera, we are committed to consistently providing warm, efficient and discreet service to our guests and their appreciation and acknowledgement is always our greatest reward. At the Deventure Sarovar Portico, New Delhi-Kapashera, we have implemented stringent hygiene processes to ensure the wellbeing of our guests and our team. Thank you for appreciating these measures. We are extremely delighted to have you as an “ambassador” for Deventure Sarovar Portico, New Delhi-Kapashera and look forward to welcoming you back.Sincere Regards
Response from Jaideep Jugran (General Manager) on 2024/1/13
Dear Valued Guest, It was a pleasure having you stay with us at Deventure Sarovar Portico, New Delhi-Kapashera on your recent visit. I take this opportunity to thank you for your time in evaluating our product and services. At the Deventure Sarovar Portico, New Delhi-Kapashera, we are committed to consistently providing warm, efficient and discreet service to our guests and their appreciation and acknowledgement is always our greatest reward. At the Deventure Sarovar Portico, New Delhi-Kapashera, we have implemented stringent hygiene processes to ensure the wellbeing of our guests and our team. Thank you for appreciating these measures. We are extremely delighted to have you as an “ambassador” for Deventure Sarovar Portico, New Delhi-Kapashera and look forward to welcoming you back. Thanks & Regards,
6/10 Okay
Mohit
2023/12/1
Mohit
Stayed 1 night in Nov 2023
Response from Jaideep Jugran (General Manager) on 2024/1/13
Dear Mr. Arora, We appreciate your feedback and understand that your stay at our hotel didn't fully meet your expectations. We are genuinely sorry to hear about the discomfort you've experienced. Your experiences will be addressed and necessary steps will be taken to prevent such issues in the future. We acknowledge the inconvenience it may have caused you. We will make sure to communicate this information more efficiently in the future to avoid any disappointments. Your valuable feedback gives us valuable insights about how we can improve. We hope to have the opportunity to serve you better in the future. Thanks & Regards,
Property was clean. Food service was above average, staff was attentive and professional.
Edythe
Stayed 1 night in Oct 2023
Response from Jaideep Jugran on 2023/11/14
Dear Edythe, it was a pleasure having you stay with us at the muse sarovar portico, new delhi-kapashera on your recent visit. I take this opportunity to thank you for your time in evaluating our product and services. At the muse sarovar portico, new delhi-kapashera, we are committed to consistently providing warm, efficient and discreet service to our guests and their appreciation and acknowledgement is always our greatest reward. At the muse sarovar portico, new delhi-kapashera, we have implemented stringent hygiene processes to ensure the wellbeing of our guests and our team. Thank you for appreciating these measures. We are extremely delighted to have you as an “ambassador” for the muse sarovar portico, new delhi-kapashera and look forward to welcoming you back. Sincere regards Jaideep Jugran general manager
Clean and well maintained rooms. Amazing food and good hospitality. It is close to the airport and the city
HARJIT
Stayed 2 nights in Sep 2023
Response from Jaideep jugran on 2023/11/14
Dear Mr. Harjit, it was a pleasure having you stay with us at the muse sarovar portico, new delhi-kapashera on your recent visit. I take this opportunity to thank you for your time in evaluating our product and services. At the muse sarovar portico, new delhi-kapashera, we are committed to consistently providing warm, efficient and discreet service to our guests and their appreciation and acknowledgement is always our greatest reward. At the muse sarovar portico, new delhi-kapashera, we have implemented stringent hygiene processes to ensure the wellbeing of our guests and our team. Thank you for appreciating these measures. We are extremely delighted to have you as an “ambassador” for the muse sarovar portico, new delhi-kapashera and look forward to welcoming you back. Sincere regards Jaideep Jugran general manager
10/10 Excellent
Pradeep
Traveled with family
2023/7/27
Nothing
Pradeep
Stayed 1 night in Jul 2023
Response from Jaideep Jugran on 2023/8/23
Dear Mr. Pradeep, it was a pleasure having you stay with us at the muse sarovar portico, new delhi-kapashera on your recent visit. I take this opportunity to thank you for your time in evaluating our product and services. At the muse sarovar portico, new delhi-kapashera, we are committed to consistently providing warm, efficient and discreet service to our guests and their appreciation and acknowledgement is always our greatest reward. At the muse sarovar portico, new delhi-kapashera, we have implemented stringent hygiene processes to ensure the wellbeing of our guests and our team. Thank you for appreciating these measures. We are extremely delighted to have you as an “ambassador” for the muse sarovar portico, new delhi-kapashera and look forward to welcoming you back. Sincere regards Jaideep Jugran general manager
4/10 Poor
Dr. K Selvanathan
Business traveler
2022/8/30
Liked: Cleanliness
Disliked: Staff & service, amenities
Room was clean.Food was good.
Room intercom was not working properly.
Service at reception was poor.Unable to arrange taxi from outside.I understand the is no tie-up with outside taxi service provider.when hotel car is on service the customer can not go out in urgent situations as the hotel is far from the main road.
Dr. K Selvanathan
Stayed 1 night in Aug 2022
Response from Jaideep Jugran (General Manager) on 2024/4/14
Dear Mr. Selvanathan,We appreciate your feedback and understand that your stay at our hotel didn't fully meet your expectations. We are genuinely sorry to hear about the discomfort you've experienced. Your experiences will be addressed and necessary steps will be taken to prevent such issues in the future. We acknowledge the inconvenience it may have caused you. We will make sure to communicate this information more efficiently in the future to avoid any disappointments. Your valuable feedback gives us valuable insights about how we can improve. We hope to have the opportunity to serve you better in the future.Thanks & Regards,
6/10 Okay
Desh Deepak
Traveled with family
2022/8/1
Liked: Cleanliness, staff & service, room comfort
Value for money hotel but needs some refurbishment
The rooms require some maintenance. Bathroom shower pressure was too low. A tile was broken and main window of room was leaking after rain. Locker was not operational
Bad service, not soo clean room, no daily house keeing. breakfast worst with no choices for non-indian, gave me breakfast in disposabile plates. not so friendly staff. I will definetly avoid this hotel in future.
Excellent service.
Excellent breakfast.
The room was nice too.
Verified traveler
Stayed 1 night in Feb 2020
Response from Amit Kumar Singh on 2020/2/15
Dear Valued Guest,
Thank you for your positive comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us do better.
We look forward to welcome you back soon.
Yours sincerely,
Regards ,
Amit Kumar Singh | General Manager | The Muse Sarovar Portico New Delhi-Kapashera
Dirty hotel!!! We checked in, and promptly checked out after 30 minutes. Smelly rooms, dirty bed sheets and an awful location. The photography is very clever, i certainly didn’t see a room shown in the photographs! It also states there is a mini bar, no such thing! It’s a dry hotel, the mini bar consisted of some out of date orange juice and a broken kettle!
Howard
Stayed 1 night in Jan 2020
Response from Amit Kumar Singh on 2020/2/15
Dear Mr. Howard,
I am personally dismayed to know of the incidents which affected your pleasant stay at The Muse Sarovar Portico, New Delhi. We will certainly take necessary corrective measures and we will do our best to delight you, should you give us the opportunity in future.
We look forward to welcoming you back at The Muse Sarovar Portico, New Delhi.
Yours sincerely,
Regards ,
Amit Kumar Singh | General Manager | The Muse Sarovar Portico New Delhi-Kapashera
Good place to stay for an overnight transfer to airport. The room and service were just ok. There were no towels and insufficient toiletries . Good breakfast.
Jacinto
Stayed 1 night in Jan 2020
Response from Amit Kumar Singh on 2020/2/15
Dear Mr. Jacinto,
Thank you, for your recent stay at The Muse Sarovar Portico, New Delhi and for your valuable feedback.
Your positive comments about our services is much appreciated. We have noted the concerns that you have highlighted about room amenities and other services and are working towards improving the same.
We look forward to welcoming you back at The Muse Sarovar Portico, New Delhi .
Yours sincerely,
Regards ,
Amit Kumar Singh | General Manager | The Muse Sarovar Portico New Delhi-Kapashera
Room was clean. The food we ordered was above expectations. Worth..
Verified traveler
Stayed 1 night in Dec 2019
Response from Amit Kumar Singh on 2020/1/10
Dear Valued Guest,
Thank you for your positive comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us do better.
We look forward to welcome you back soon.
Yours sincerely,
Regards ,
Amit Kumar Singh | General Manager | The Muse Sarovar Portico New Delhi-Kapashera
8/10 Good
Ayman
2019/12/6
Ayman
Stayed 2 nights in Dec 2019
8/10 Good
Christopher
2019/9/29
Liked: Staff & service, room comfort
uality.
It would have been better if I had been warned that taxis were on strike and cars were charging triple rates to the hotel from the airport. And lying about the distance. The hotel food was great and the servers were good. The area is not pedestrian friendly and has no shopping. Hotel is ideal for an overnight stop but should have 24 hour checkin. Rush hour traffic is appalling as you would expect. Even the air in the hotel is borderline toxic.
Good hotel in the Delhi international airport area
Very courteous and helpful staff. Pretty clean and reasonably spacious room. Excellent breakfast. 20 minutes drive from Delhi airport T3 terminal.
A N
Stayed 1 night in Sep 2019
Response from General Manager on 2019/10/1
Dear Valued Guest,
Thank you for your positive comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us do better.
We look forward to welcome you back soon.
Yours sincerely,
Regards ,
Amit Kumar Singh | General Manager | The Muse Sarovar Portico New Delhi-Kapashera
I had a very pleasant overnight stay here. Would recommend to anyone on business or leisure.
Verified traveler
Stayed 1 night in Jul 2019
Response from General Manager on 2019/10/1
Dear Valued Guest,
Thank you for your positive comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us do better.
We look forward to welcome you back soon.
Yours sincerely,
Regards ,
Amit Kumar Singh | General Manager | The Muse Sarovar Portico New Delhi-Kapashera
Everyone from the shuttle driver to the front desk staff to the porters was very nice and welcoming. The rooms were clean and comfortable and I really enjoyed the breakfast buffalo. I'd stay here again without question if I'm in need of a place to stay in New Delhi.
Verified traveler
Stayed 1 night in Aug 2019
Response from General Manager on 2019/10/1
Dear Valued Guest,
Thank you for your positive comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us do better.
We look forward to welcome you back soon.
Yours sincerely,
Regards ,
Amit Kumar Singh | General Manager | The Muse Sarovar Portico New Delhi-Kapashera
6/10 Okay
Verified traveler
2019/6/10
Verified traveler
Stayed 2 nights in Jun 2019
Response from General Manager on 2019/8/3
Dear Valued Guest,
Thank you for your positive comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us do better.
We look forward to welcome you back soon.
Yours sincerely,
Regards ,
Amit Kumar Singh | General Manager | The Muse Sarovar Portico New Delhi-Kapashera
6/10 Okay
Verified traveler
2019/5/30
Liked: Cleanliness, staff & service
Not a bad hotel for the price you pay. Room is pretty average yet very comfortable.
Verified traveler
Stayed 1 night in May 2019
Response from General Manager on 2019/6/8
Dear Valued Guest,
Thank you for posting your review of The Muse Sarovar Portico, New Delhi . We are glad that you enjoyed a comfortable stay.
We much appreciate your valuable feedback on our hotel facilities and services, and hope to serve you again soon.
Yours sincerely,
Regards ,
Amit Kumar Singh | General Manager | The Muse Sarovar Portico New Delhi-Kapashera
Dear Valued Guest,
Thank you for your positive comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us do better.
We look forward to welcome you back soon.
Yours sincerely,
Regards ,
Amit Kumar Singh | General Manager | The Muse Sarovar Portico New Delhi-Kapashera
6/10 Okay
Verified traveler
2019/4/22
Disliked: Staff & service
Verified traveler
Stayed 1 night in Apr 2019
Response from General Manager on 2019/5/17
Dear Valued Guest,
Thank you for your positive comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us do better.
We look forward to welcome you back soon.
Yours sincerely,
Regards ,
Amit Kumar Singh | General Manager | The Muse Sarovar Portico New Delhi-Kapashera
10/10 Excellent
Verified traveler
2019/4/17
Liked: Cleanliness, staff & service
The staff were friendly, Kind and helpful. The breakfast buffet was amazing and the room was perfect. In room service was great hhe food tasting amazing. Surya was very helpful and caring staff member.
Verified traveler
Stayed 1 night in Apr 2019
Response from General Manager on 2019/5/17
Dear Valued Guest,
Thank you for your positive comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us do better.
We look forward to welcome you back soon.
Yours sincerely,
Regards ,
Amit Kumar Singh | General Manager | The Muse Sarovar Portico New Delhi-Kapashera
Dear Valued Guest,
Thank you for your positive comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us do better.
We look forward to welcome you back soon.
Yours sincerely,
Regards ,
Dear Valued Guest,
Thank you for your positive comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us do better.
We look forward to welcome you back soon.
Yours sincerely,
Regards ,
8/10 Good
Dharmaraj
2019/4/1
Liked: Cleanliness, room comfort
Very Average Hotel and not worth the price
It is not so close to hotel - still takes about 25 to 30 mins. Rooms are old , breakfast spread is OK, not so great and even though there were only few guests, the service was very slow. Taste wise was also, the breakfast was not so great.
Dharmaraj
Stayed 1 night in Mar 2019
Response from General MAnager on 2019/4/15
Dear Valued Guest,
I am personally dismayed to know of the incidents which affected your pleasant stay at The Muse Sarovar Portico, New Delhi. We will certainly take necessary corrective measures and we will do our best to delight you, should you give us the opportunity in future.
We look forward to welcoming you back at The Muse Sarovar Portico, New Delhi.
Yours sincerely,
Regards ,
Amit Kumar Singh | General Manager | The Muse Sarovar Portico New Delhi-Kapashera
6/10 Okay
Sukhjinder
2019/3/23
Liked: Staff & service
Mid range hotel
Room was ok. No shower cubicle so water went everywhere. Water for shower not hot only slightly warm. Noise all night from downstairs I.e tables and chairs moving about. Staff friendly food both for dinner and lunch good.
Sukhjinder
Stayed 1 night in Mar 2019
Response from General Manager on 2019/4/15
Dear Valued Guest,
I am personally dismayed to know of the incidents which affected your pleasant stay at The Muse Sarovar Portico, New Delhi. We will certainly take necessary corrective measures and we will do our best to delight you, should you give us the opportunity in future.
We look forward to welcoming you back at The Muse Sarovar Portico, New Delhi.
Yours sincerely,
Regards ,
Amit Kumar Singh | General Manager | The Muse Sarovar Portico New Delhi-Kapashera
OK hotel, a bit dated. Not much in the area, no beer or wine. Only Indian style food
Karl Einar
Stayed 2 nights in Mar 2019
Response from General Manager on 2019/3/13
Dear Valued Guest,
Thank you for posting your review of The Muse Sarovar Portico, New Delhi . We are glad that you enjoyed a comfortable stay.
We much appreciate your valuable feedback on our hotel facilities and services, and hope to serve you again soon.
Yours sincerely,
Regards ,
Amit Kumar Singh | General Manager | The Muse Sarovar Portico New Delhi-Kapashera
Dear Valued Guest,
Thank you for your positive comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us do better.
We look forward to welcome you back soon.
Yours sincerely,
Regards ,
Amit Kumar Singh | General Manager | The Muse Sarovar Portico New Delhi-Kapashera
Dear Valued Guest,
Thank you for your positive comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us do better.
We look forward to welcome you back soon.
Yours sincerely,
Regards ,
Amit Kumar Singh | General Manager | The Muse Sarovar Portico New Delhi-Kapashera
Dear Valued Guest,
Thank you for your positive comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us do better.
We look forward to welcome you back soon.
Yours sincerely,
Regards ,
Amit Kumar Singh | General Manager | The Muse Sarovar Portico New Delhi-Kapashera
Reasonably good hotel. Value for money. Bathrooms need bit of a renovation. Location not too exciting. Parking facilities not available within the hotel.
Desh Deepak
Stayed 1 night in Jan 2019
Response from General Manager on 2019/2/4
Dear Valued Guest,
I am personally dismayed to know of the incidents which affected your pleasant stay at The Muse Sarovar Portico, New Delhi. We will certainly take necessary corrective measures and we will do our best to delight you, should you give us the opportunity in future.
We look forward to welcoming you back at The Muse Sarovar Portico, New Delhi.
Yours sincerely,
Regards ,
Amit Kumar Singh | General Manager | The Muse Sarovar Portico New Delhi-Kapashera
Very enjoyable stay.The staff were friendly and helpful.Breakfast buffet offered a varied choice.
Abbas
Stayed 2 nights in Jan 2019
Response from General Manager on 2019/1/30
Dear Valued Guest,
Thank you for your positive comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us do better.
We look forward to welcome you back soon.
Yours sincerely,
Regards ,
Amit Kumar Singh | General Manager | The Muse Sarovar Portico New Delhi-Kapashera
It is unfortunate that I only had one night in this wonderful property because I loved the hotel and the facilities! Abishek and his fellow evening shift colleague (Manoj I think) were very helpful and we were very impressed with their services. Everyone was smiling and made us feel at home. The room was spacious and had everything you need. I would highly recommend this hotel to anyone visiting New Delhi, especially if looking for a place not too far from the airport.
Minay
Stayed 1 night in Jan 2019
Response from General Manager on 2019/1/28
Dear Valued Guest,
Thank you for your positive comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us do better.
We look forward to welcome you back soon.
Yours sincerely,
Regards ,
Amit Kumar Singh | General Manager | The Muse Sarovar Portico New Delhi-Kapashera
Staff at the in-hotel were rather rude. We weren’t all that hungry as we had a heavy late lunch and this sat down to order only one Chinese fried rice at around Rs 250 cost. After much discussion between the staff they came back and stated that Chinese items were not available and rather recommended we order biriyani and some starters (more expensive). Eventually settled on daal, roti and naan, which was not what I wanted to eat. Everything else about the stay was fine.
Verified traveler
Stayed 1 night in Jan 2019
Response from General Manager on 2019/1/26
Dear Valued Guest,
I am personally dismayed to know of the incidents which affected your pleasant stay at The Muse Sarovar Portico, New Delhi. We will certainly take necessary corrective measures and we will do our best to delight you, should you give us the opportunity in future.
We look forward to welcoming you back at The Muse Sarovar Portico, New Delhi.
Yours sincerely,
Regards ,
Amit Kumar Singh | General Manager | The Muse Sarovar Portico New Delhi-Kapashera
8/10 Good
Verified traveler
2019/1/20
Liked: Cleanliness, staff & service, room comfort
Good for a night stay
Spent less than 12 hours in the hotel. Clean sheets, comfortable bed and a hot shower , can’t complain
Verified traveler
Stayed 1 night in Jan 2019
Response from General Manager on 2019/1/26
Dear Valued Guest,
Thank you for your positive comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us do better.
We look forward to welcome you back soon.
Yours sincerely,
Regards ,
Amit Kumar Singh | General Manager | The Muse Sarovar Portico New Delhi-Kapashera
Dear Valued Guest,
I am personally dismayed to know of the incidents which affected your pleasant stay at The Muse Sarovar Portico, New Delhi. We will certainly take necessary corrective measures and we will do our best to delight you, should you give us the opportunity in future.
We look forward to welcoming you back at The Muse Sarovar Portico, New Delhi.
Yours sincerely,
Regards ,
Amit Kumar Singh | General Manager | The Muse Sarovar Portico New Delhi-Kapashera
It was not great at all .... ........,.............
Verified traveler
Stayed 2 nights in Dec 2018
Response from General Manager on 2018/12/31
Dear Valued Guest,
I am personally dismayed to know of the incidents which affected your pleasant stay at The Muse Sarovar Portico, New Delhi. We will certainly take necessary corrective measures and we will do our best to delight you, should you give us the opportunity in future.
We look forward to welcoming you back at The Muse Sarovar Portico, New Delhi.
Yours sincerely,
Regards ,
Amit Kumar Singh | General Manager | The Muse Sarovar Portico New Delhi-Kapashera
Staff is courteous and helpful.Room service is good. Place is not as close to the airport as it's mentioned. The hotel was nice to arrange a taxi drop for us which we paid for. We were there for a few hours (checked in at 11 pm) and checked out at 6 AM. We had asked for a boxed breakfast (which they said can be arranged) but we never got one.
Verified traveler
Stayed 1 night in Dec 2018
Response from General Manager on 2018/12/21
Dear Valued Guest,
Thank you for your positive comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us do better.
We look forward to welcome you back soon.
Yours sincerely,
Regards ,
Amit Kumar Singh | General Manager | The Muse Sarovar Portico New Delhi-Kapashera
Its a decent hotel for the price near the airport.
Deepak
Stayed 1 night in Dec 2018
Response from General Manager on 2018/12/21
Dear Valued Guest,
Thank you for your positive comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us do better.
We look forward to welcome you back soon.
Yours sincerely,
Regards ,
Amit Kumar Singh | General Manager | The Muse Sarovar Portico New Delhi-Kapashera
Very upscale, clean hotel. Hotel staff was very helpful and welcoming. My parents really appreciated how a hotel staff by name Sharik helped them, he went out of his way to help them. Sarovar hotel family must recognize efforts from such staff members.
Navin
Stayed 1 night in Dec 2018
Response from General Manager on 2018/12/21
Dear Valued Guest,
Thank you for your positive comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us do better.
We look forward to welcome you back soon.
Yours sincerely,
Regards ,
Amit Kumar Singh | General Manager | The Muse Sarovar Portico New Delhi-Kapashera
Nice hotel lighting system and air conditioning system outdated smoking smell from bedsheets
Expected better
Disappointed
Thanks
Verified traveler
Stayed 1 night in Dec 2018
Response from General Manager on 2018/12/21
Dear Valued Guest,
I am personally dismayed to know of the incidents which affected your pleasant stay at The Muse Sarovar Portico, New Delhi. We will certainly take necessary corrective measures and we will do our best to delight you, should you give us the opportunity in future.
We look forward to welcoming you back at The Muse Sarovar Portico, New Delhi.
Yours sincerely,
Regards ,
Amit Kumar Singh | General Manager | The Muse Sarovar Portico New Delhi-Kapashera
Dear Valued Guest,
I am personally dismayed to know of the incidents which affected your pleasant stay at The Muse Sarovar Portico, New Delhi. We will certainly take necessary corrective measures and we will do our best to delight you, should you give us the opportunity in future.
We look forward to welcoming you back at The Muse Sarovar Portico, New Delhi.
Yours sincerely,
Regards ,
Amit Kumar Singh | General Manager | The Muse Sarovar Portico New Delhi-Kapashera
it was just a transit stay due to long flight connection and its located 5 minutes from the airport.
mohamed
Stayed 1 night in Nov 2018
Response from General Manager on 2018/12/21
Dear Valued Guest,
Thank you for your positive comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us do better.
We look forward to welcome you back soon.
Yours sincerely,
Regards ,
Amit Kumar Singh | General Manager | The Muse Sarovar Portico New Delhi-Kapashera