1 間臥室、高級寢具、迷你吧、客房內保險箱

奧利安飯店 - 大凱拉什的評分

4 out of 5
奧利安飯店 - 大凱拉什
R Block, 53, Hansraj Gupta Road, Phase 1, Greater Kailash, New Delhi, Delhi N.C.R

評論

7.4

不錯哦

10 分,有夠讚;80 則評論中有 25 則" "
8 分,不錯哦;80 則評論中有 28 則" "
6 分,一般般;80 則評論中有 9 則" "
4 分,不太好;80 則評論中有 7 則" "
2 分,很糟糕;80 則評論中有 11 則" "

7.4/10

整潔度

7.8/10

員工素質

4.0/10

設施服務

7.2/10

住宿環境和硬體

4.4/10

環保程度

評論

2/10 很糟糕

Memduh

不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The photographs have no resemblance to reality. It does not reserve three starts by any means. It is unacceptably dirty. I would not stay there again even at one third of their rates.
於 2024 年 2 月住了 1 晚

2/10 很糟糕

Mitul

喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
Property is in terrible condition. Definitely not as per the Orion standards. Room was in pathetic condition. AC was not working as expected. Bathroom is so poorly designed that there is no partition between shower and wash basin and kamod.
於 2023 年 10 月住了 1 晚
Yours Sincerely, Team, The Orion Group of Hotels 於 2023年10月26日回覆
Dear Guest, Greetings from The Orion Group of Hotels.We truly appreciate and thank you for sparing your time to share your thoughts about our hotel and services.It is indeed a pleasure to note that you felt the location to be convenient. Please accept our sincere apologies for the inconvenience you have had to experience during your stay at our hotel.On behalf of the team at The Orion Group of Hotels, we once again thank you for your feedback and look forward to having the opportunity to be able to host you again at our hotels in the near future.

2/10 很糟糕

Brian

團體旅遊
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
If I could rate it below 1 star I would. We were booked to be there for 8 nights and checked out after one. The pictures of the rooms and other areas are just not this property. DO NOT TRUST the tickets. The rooms (we had over 10 booked) were filthy. Bugs, dirt, lack of hot water.... Breakfast was disgusting. We watched bugs crawl out of the toaster. DO NOT STAY HERE...for any amount of money.
於 2023 年 10 月住了 7 晚
Yours Sincerely, Team, The Orion Group of Hotels 於 2023年10月26日回覆
Dear Guest, Greetings from The Orion Group of Hotels.We truly appreciate and thank you for sparing your time to share your thoughts about our hotel and services.It is indeed a pleasure to note that you felt the location to be convenient. Please accept our sincere apologies for the inconvenience you have had to experience during your stay at our hotel.We have briefed the team & have been conducting regular training sessions to everyone in the team to avoid guest discomfort.On behalf of the team at The Orion Group of Hotels, we once again thank you for your feedback and look forward to having the opportunity to be able to host you again at our hotels in the near future.

10/10 有夠讚

vishant

喜歡:整潔度、員工素質和住宿環境和硬體
It's been lucky to choose this hotel , excellent stay ...
於 2023 年 4 月住了 1 晚

2/10 很糟糕

sushil

家庭旅遊
喜歡:整潔度
Not good stay... The Orion hotel
Not worth for price. Same price is being offered by 5 star hotels as part of deal. It is listed as 4 star but as per my opinion it is no where 4 start and it should have 2 stars. During my stay I noticed that hotel is going through some renovation and that caused pain. I would personally not recommend as it is not in low budget and does not deserve 4 stars
於 2023 年 4 月住了 3 晚

4/10 不太好

真實旅客

喜歡:整潔度、住宿環境和硬體和客房舒適度
不喜歡:員工素質
於 2023 年 3 月住了 1 晚

2/10 很糟糕

Dwight

不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Pretty bad
The condition was very bad - bad smell - we asked to switch rooms and it was still bad. There was construction going on (renovation badly needed) but there was pounding all day long - not possible to sleep during the day. Absolutely no hot water in the shower. All around bad experience. Wifi was relatively good. The coffee shop in front is good.
於 2023 年 3 月住了 1 晚

6/10 一般般

Ranjeeta

商務旅客
於 2023 年 2 月住了 2 晚

2/10 很糟糕

Rishabh

不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The lock didn't work
於 2022 年 9 月住了 1 晚

4/10 不太好

Erin

商務旅客
不喜歡:整潔度和住宿環境和硬體
Rooms were badly aged. My balcony door was in such poor condition that it did not close and allowed water and mosquitoes into the room. The bathroom had a horrible smell and geyser was not working.
於 2022 年 8 月住了 2 晚

4/10 不太好

Abhijeet

於 2022 年 8 月住了 1 晚

6/10 一般般

真實旅客

商務旅客
喜歡:住宿環境和硬體和客房舒適度
不喜歡:整潔度
於 2022 年 5 月住了 3 晚

8/10 不錯哦

Franck

家庭旅遊
喜歡:員工素質和住宿環境和硬體
We really enjoy our stay at this hotel,staff was great especially the front manager and also really enjoy this coffee place attached to the hotel.. Cordially, Franck
於 2022 年 3 月住了 3 晚

4/10 不太好

Arunesh

家庭旅遊
不喜歡:整潔度、設施服務和住宿環境和硬體
Underwhelming from beginning to end.
於 2021 年 12 月住了 2 晚

2/10 很糟糕

Jagdish

不喜歡:整潔度、設施服務和住宿環境和硬體
I booked the hotel,but after reaching not like the hotel.
於 2021 年 11 月住了 1 晚

6/10 一般般

真實旅客

團體旅遊, 家庭旅遊
喜歡:員工素質
I would rate this as an average property. My expectations were clouded by the slick photos of the property which were not met by the actual condition, average at best. The staff, however were very good.
於 2020 年 2 月住了 2 晚

10/10 有夠讚

初めての一人インド

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
GK1のjustaに宿泊しましたが、旅行中常に気を配って下さり、ホスピタビリティニに溢れるホテルでした。朝ごはんも美味しかったですし、ホテルに戻った際はコーヒーや紅茶のサービスをしてくれました。最終日チェックアウト後でもシャワーを使用させててくれ、快適な状態で空港へ迎えたことは大変助かりました。
於 2019 年 4 月住了 3 晚

8/10 不錯哦

真實旅客

於 2019 年 4 月住了 1 晚

2/10 很糟糕

WOONG SOO

不喜歡:員工素質、住宿環境和硬體和客房舒適度
Worst customer service ever. I requested an invoice or receipt when I checked in, the first gentleman on the reception told me he would give it to me when I check out. When I requested it again when I checked out, they deny to give it to me because I paid to hotels.com. when I requested them to the manager, he told me he would send to my email in 2 days. When I call him 4 days later, the manager asked me to call his senior. When I called the senior manager, he promised me to give it to me, but he also didn't give it to me. All 3 people at the hotel didn't keep his word. Also, the breakfast was not very good. I think the most important thing in the hotel is try to satisfy customers. I guess they don't want be bothered to take 3 minutes to print an invoice or receipt because customer satisfaction is not important.
於 2018 年 11 月住了 1 晚

10/10 有夠讚

Amit

Amazing Boutique Hotel in South Delhi.
It's a small 24 Rooms boutique Hotel in South Delhi near the Famous GK1 M Block Market.I have been staying with them since 2009, Whenever I come to India from the US & Europe and I always had an amazing experience. It's Location is exactly in the middle of the International Airport and the Major Train Station of Delhi, approximately 40 minutes in each direction. The Manager of this property Mr Jaspal Bisht is a great guy and the genuinely tries to HELP all his Guests. There's a reason I've been their Loyal Customer for all these years, and it won't change.Try it once and I can assure you, you will not be disappointed.
於 2018 年 8 月住了 2 晚

10/10 有夠讚

Amit

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Awesome Hotel/Serves.
Amazing 😉
於 2018 年 8 月住了 1 晚
Team juSTa 於 2018年8月8日回覆
Dear Guest, We thank you so much for taking your precious time to write such encouraging review about our hotel, its location and the service extended by our staff members. It is our constant endeavor to ensure that every guest is made feel special and served to exceed their expectation. Your appreciation gives us an assurance that our efforts to make your stay a wonderful one has been achieved. We are glad that you had a great time at jüSTa. Our team members are tremendously encouraged after reading your words of appreciation. Thank you once again for your valuable feedback and look forward to host you as our esteemed guest in the near future. Yours Sincerely, Naveen Vishen Head of Operations jüSTa Hotels & Resorts

10/10 有夠讚

boxy,delta canada

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Close to shopping eateries area
Had a good experience to stayed in the small hotel but 5 star recognition Especially staffs jaspal gave us big family confort Like to book excursions to Agra with fully trained driver Raju,clean sheets, nice breakfast etc
於 2018 年 3 月住了 4 晚
juSTa Hotels & Resorts 於 2018年5月2日回覆
Dear Guest, We are tremendously delighted to note that you found our hospitality to be great. Your feedback has been shared with our staff members especially Mr. Jaspal who are tremendously motivated and encouraged to go extra mile and ensure great experience to every guest. Your feedback is our greatest reward. We truly thank you for your recognition and for your support. It is our constant endeavour to provide a homely atmosphere with best quality of service to every guest. On behalf of our team at jüSTa, we look forward to welcome you again in the near future. Yours Sincerely, Naveen Vishen Head of Operations jüSTa Hotels & Resorts

10/10 有夠讚

Lena

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
juSTa Hotels & Resorts 於 2018年5月2日回覆
Dear Guest, Thank you for your feedback. Encouragement of guests like you pushes us do even better. We are delighted to know that you liked the service extended by our team members. We look forward to welcoming you back again at our hotels. It is our endeavour to ensure that every guest leaves as an ambassador of our hotel. We look forward for having more opportunities to service you again. Warm Regards, Naveen Vishen Head of Operations jüSTa Hotels & Resorts

2/10 很糟糕

真實旅客

不喜歡:整潔度、住宿環境和硬體和客房舒適度
Horrible time
Room tariff, food and beverages prices at par with 3 star hotel. However rooms and amenities no better than guest house. For a hotel that doesn't provide hot water after 11 in the morning, with damp walls in room, rs.145 for a cup of tea is nothing short of daylight robbery. Got my fingers burnt while using a malfunctioning tea maker. My recommendation to potential tourists is to avoid this hotel.
於 2018 年 1 月住了 1 晚
juSTa Hotels & Resorts 於 2018年5月2日回覆
Dear Guest, We truly thank you for sparing time to write your feedback in Hotels.com. Your feedback is important to us. Please accept our sincere apologies for the inconvenience you have had to experience during your stay in our hotel. Please be assured, the lapse was purely unintentional. We have briefed the team & have been conducting regular training sessions to everyone in the team to avoid guest discomfort. I would like to assure you the best of hospitality on your future visits to juSTa. We thank you for having given us the opportunity to host you. jüSTa Hotels & Resorts, as an organization prides itself in exceeding every guest expectation and is open to feedbacks which could see us getting to the next level. On behalf of team at jüSTa, we look forward to host you again in the near future. Yours Sincerely, Naveen Vishen Head of Operations jüSTa Hotels & Resorts

8/10 不錯哦

neha,udine

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Personale squisito che mi ha fatta sentire a casa
Ho trascorso qui le mie prime 4 notti a Delhi. Lo staff è stato super accomodante e gentile nel darmi le informazioni e farmi sentire sicura e ben accolta. La stanza era spaziosa e pulita, fatto salvo un paio di cuscini. Il bagno anche molto pulito e con acqua calda. Letto comodo, ottima colazione. Buona anche la cena anche se con attesa decisamente troppo lunga (anche un'ora) visto che i posti venivano preparati altrove. Complessivamente lo consiglio, con 10min.di camminata si arriva alla metro kailash colony. Area abbastanza trafficata ma silezioso l'hotel con finestre doppie. Lo consiglio sicuramente!
於 2017 年 10 月住了 4 晚
juSTa Hotels & Resorts 於 2018年5月2日回覆
Dear Guest, Your appreciation is our greatest reward. We are truly honoured to read your kind and encouraging review about the service our team provides to our guests. We sincerely appreciate your compliments. All of our staff members were delighted to note that their efforts were recognized and so well appreciated. It is our constant endeavour to provide warm, efficient and discrete service to our guests. We are glad to note that you liked the cleanliness we maintain, the food quality served and the Beds which are specially designed for our guests. We are delighted to note that you have had a comfortable stay and look forward for the delight of welcoming you back in the near future. Yours Sincerely, Deepak Sharma Manager - Operations jüSTa Hotels & Resorts

8/10 不錯哦

Avneet

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Very central
Good comfortable , central location
於 2017 年 7 月住了 1 晚
juSTa Hotels & Resorts 於 2018年5月2日回覆
Dear Guest, Thank you so much for your kind words of appreciation. Our team joins me in thanking you for your valuable feedback. It is indeed a pleasure to note that you liked our hotel, its location and the services provided for the comfort of our guests. We are happy to note that you had a good experience during your stay at our hotel. It was an absolute pleasure to have had the opportunity to serve you. We look forward to host you yet again as our esteemed guest in the near future. Yours Sincerely, Deepak Sharma Manager - Operations jüSTa Hotels & Resorts

6/10 一般般

Alessandro ,Guastalla

喜歡:員工素質
不喜歡:整潔度和客房舒適度
Buona location ma nulla di eccezionale
Carino... non aggiungerei altro. Nella zona si trova diverse soluzioni migliori a prezzi più contenuti.
Naveen Vishen 於 2017年4月5日回覆
Dear Guest, We thank you much for choosing jüSTa and giving us opportunity to host you as our esteemed guest. We believe in providing best quality of service to every guest and take care of their needs and requirements. On behalf of the team at jüSTa, we look forward to having the opportunity to be able to host you again at our hotels in the near future. Yours Sincerely,

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質和客房舒適度
Well appointed, good location
Comfortable hotel, with good breakfast and dinner menu. Convenient location near to M Block market. I had to get a drainage issue in the shower seen to - this was fixed and fine thereafter.
Naveen Vishen 於 2017年4月5日回覆
Dear Guest, We truly appreciate and thank you for sparing your time to share your thoughts about our hotel and services through Expedia. It is indeed a pleasure to note you felt the location to be convenient and also liked the quality of food served. It is our foremost priority to ensure that every guest needs and requirement are looked upon as an opportunity to go extra mile and serve to exceed their expectation. We thank you once again and look forward to serve you as our esteemed guest at our hotels in the near future. Yours Sincerely,

4/10 不太好

Alok

喜歡:住宿環境和硬體和客房舒適度
不喜歡:整潔度和員工素質
Great location but lousy service
I stayed with my parents on 22-Feb for US visa related work. Very conveniently located for those having work in Nehru Place. 3 of us. The room had only 2 towels. Asked for a 3rd. Requested for hand-towels, which didn't arrive until our check-out. The restaurant's service is a disgrace. Had to ask for water to be served to us. The meal, comprising of 2 veg dishes and chappatis, took almost an hour to arrive. The breakfast in the morning had a disorderly feel to it, with an exhausted stock of idlis, which took a while to refill. Overall, avoidable.
juSTa 於 2017年4月10日回覆
Dear Guest, We truly thank you for sparing time to write your feedback in Expedia.com. Your feedback is important to us. Please accept our sincere apologies for the inconvenience you have had to experience during your stay in our hotel. Please be assured, the lapse was purely unintentional. We have briefed the team & have been conducting regular training sessions to everyone in the team to avoid guest discomfort. I would like to assure you the best of hospitality on your future visits to juSTa. We thank you for having given us the opportunity to host you. Yours Sincerely, Naveen Vishen

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice place, nice people
Pricey but nicer than I expected, good location, and very friendly staff. Food was good--breakfast was the bomb.
Melvin Prem 於 2017年4月12日回覆
Dear Guest, Thank you so much for taking out time to write such kind and positive review about product and service. It is indeed a pleasure to note that you liked our hotel, its location, quality of food served specially breakfast and the service provided by our team members. Your feedback is very valuable for us and plays a vital role in encouraging us to go the extra mile and ensure a great experience to every guest. On behalf of our team, we once again thank you for your appreciation and truly look forward for the opportunity to serve you yet again as our esteemed guest in the near future. Yours Sincerely,

8/10 不錯哦

traveller,toronto

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice hotel,great staff
From WiFi to staff to breakfast buffet,everything was great.we stayed for 6 nights.I wouldn't mind staying again.furniture upholstery needs changing,and walls need repair and paint.
juSTa Hotels & Resorts 於 2016年4月28日回覆
Dear Guest, We truly thank you for sparing time to write your feedback in Expedia which is indeed very important for us. It is a pleasure to note that you liked our hotel, rooms, food quality and the service provided by our team members. We truly appreciate your recognition as it plays a vital role in encouraging our staff members to go the extra mile and ensure a wonderful stay to every guest. On behalf of our team, we look forward for the opportunity to host you as our esteemed guest in the near future. Yours Sincerely, Naveen Vishen Head of Operations jüSTa Hotels & Resorts manager.del@justahotels.com

6/10 一般般

Martin,Schleswig-Holstein

不喜歡:住宿環境和硬體
Naja
Zunächst waren wir über die Optik des Hotels und der Umgebung enttäuscht, der sehr nette Service hat das aber relativiert, leider wurden unsere Wünsche(zwei Einzelbetten) nicht berücksichtigt,ab der zweiten Nacht klappte es dann aber.Die Zimmer sind normaler Durchschnitt,sehr kleines Badezimmer.Der Balkon mit Blick auf die Stadt ist eine Zumutung, und das Auschecken hat ne halbe Ewigkeit gedauert.Lieber mehr ausgeben und größere Hotels wählen
juSTa 於 2016年4月29日回覆
Dear Guest, It was an absolute pleasure to have had the opportunity to host you as our esteemed guest. We are honored to note that you liked our hotel and most of all the service provided by our Staff members. With regards to check out and handling, we have noted your feedback and assure you that the same will be taken up on a serious note and actioned. It is appreciation such as yours that motivates them to go extra mile and ensure a wonderful experience to all the guests. On behalf of our team at jüSTa, we look forward for the opportunity to host you at our Hotels & Resorts across the country. Yours Sincerely, Naveen Vishen Head of Operations jüSTa Hotels & Resorts manager.del@justahotels.com

4/10 不太好

真實旅客

Expected it to be Better than the rest ...
ALTHOUGH A ROOM UPGRADE WAS GIVEN COULD NOT SLEEP AT ALL AT NIGHT BECAUSE OF NOISE CAUSED BY A GROUP OF GUESTS STAYING AT THE FACILITY PAST 2 AM ... ON BUSINESS ONE NEEDS A PEACEFUL NIGHT AT LEAST ... CARE SHOULD BE TAKEN TO INFORM GUESTS about others staying in the facility and ENSURE that silence is maintained post 10 pm at least
juSTa 於 2016年2月27日回覆
Dear Guest, We truly thank you for sparing time to write your feedback in hotels.com. Your feedback is important to us. Please accept our sincere apologies for the inconvenience you and your fellow guest have had to experience during your stay in our hotel. Please be assured, the lapse was purely unintentional. We have briefed the team & have been conducting regular training sessions to everyone in the team to avoid guest discomfort. I would like to assure you the best of hospitality on your future visits to juSTa. We thank you for having given us the opportunity to host you. jüSTa Hotels & Resorts, as an organization prides itself in exceeding every guest expectation and is open to feedbacks which could see us getting to the next level. On behalf of team at jüSTa, we look forward to host you again in the near future. Yours Sincerely, Naveen Vishen Head of Operations jüSTa Hotels & Resorts manager.del@justahotels.com

8/10 不錯哦

Neeraj

juSTa 於 2016年2月27日回覆
Dear Guest, Thank you for your feedback. Encouragement of guests like you pushes us do even better. We are delighted to know that you liked the service extended by our team members. We look forward to welcoming you back again at our hotels. It is our endeavor to ensure that every guest leaves as an ambassador of our hotel. We look forward for having more opportunities to service you again. Warm Regards, Naveen Vishen Head of Operations jüSTa Hotels & Resorts manager.del@justahotels.com

6/10 一般般

Avneet

喜歡:員工素質
不喜歡:整潔度
juSTa 於 2016年2月27日回覆
Dear Guest, Thank you for sparing you precious time to share your feedback on Hotels.com. We are glad to note that you liked the service provided by our team members and the quality of food served. We would like to inform you that during your next visit we will definitely exceed your expectation on all the aspect which we are earnestly looking forward to. Yours Sincerely, Naveen Vishen Head of Operations jüSTa Hotels & Resorts manager.del@justahotels.com

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent business hotel; great service
Great hotel for business trips. Convenient location, excellent service, comfortable rooms. The establishment is not as fancy as some of the other hotels in Delhi but it is a much better price and value.
juSTa 於 2016年2月27日回覆
Dear Guest, We thank you so much for taking your precious time to write such encouraging review about our hotel, its location and the service extended by our staff members. It is our constant endeavor to ensure that every guest is made feel special and served to exceed their expectation. Your appreciation gives us an assurance that our efforts to make your stay a wonderful one has been achieved. We are glad that you had a great time at jüSTa. Our team members are tremendously encouraged after reading your words of appreciation. Thank you once again for your valuable feedback and look forward to host you as our esteemed guest in the near future. Yours Sincerely, Naveen Vishen Head of Operations jüSTa Hotels & Resorts manager.del@justahotels.com

8/10 不錯哦

Ragu,USA

喜歡:員工素質、住宿環境和硬體和客房舒適度
2 nights in Delhi
Great place to stay but about 15mins walk from Metro Station. Room was good but floor was dusty. Mopping would have helped, otherwise everything was good. B'Fast was good. Will definitely stay again.
juSTa 於 2016年2月27日回覆
Dear Guest, Thank you so much for taking out time to write such kind and positive review about product and service. It is indeed a pleasure to note that you liked our hotel, the amenities and the service provided by our team members. Your feedback is very valuable for us and plays a vital role in encouraging us to go the extra mile and ensure a great experience to every guest. On behalf of our team at jüSTa, we once again thank you for your recommendation and truly look forward for the opportunity to serve you yet again as our esteemed guest in the near future. Yours Sincerely, Naveen Vishen Head of Operations jüSTa Hotels & Resorts manager.del@justahotels.com

8/10 不錯哦

Avneet,Mohalj

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Will defntly stay again !
Staying in Justa is always a pleasant experience. The staff are very friendly and accomadating and the food is execellent. The location is very central and overall a grt place to stay in Delhi .
juSTa 於 2016年2月27日回覆
Dear Guest, We are extremely glad to note that jüSTa has always been your choice. Thank you for your support and patronage. It gives immense pleasure to note that our motto to provide highest quality of service to every guest has been achieved. Our team members are tremendously motivated as their efforts are so well appreciated and recognized. We greatly appreciate your recommendation and On behalf of the team, we look forward to having the opportunity to be able to host you again at our Hotels & Resorts in the near future Yours Sincerely, Naveen Vishen Head of Operations jüSTa Hotels & Resorts manager.del@justahotels.com

10/10 有夠讚

Gary,oceanside new york

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Solid accomodation
good room comfortable and relaxing in good location in New Delhi excellent staff
juSTa 於 2016年2月27日回覆
Dear Guest, We truly thank you for sparing time to write your feedback in Hotels.com which is indeed very important for us. It is a pleasure to note that you liked our hotel, rooms, food quality and the service provided by our team members. We truly appreciate your recognition as it plays a vital role in encouraging our staff members to go the extra mile and ensure a wonderful stay to every guest. On behalf of our team, we look forward for the opportunity to host you as our esteemed guest in the near future. Yours Sincerely, Naveen Vishen Head of Operations jüSTa Hotels & Resorts manager.del@justahotels.com

10/10 有夠讚

David and wife,UK

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Quiet, good breakfast, nice room with all mod cons
We enjoyed our stay, the hotel is away from the main hustle and bustle of Delhi, yet the metro makes getting to sites easy. The hotel staff were excellent, very pleasant and offered helpful advice. The breakfast was nice and offered a good range to select from. Staff very attentive to guests.
juSTa Hotels & Resorts 於 2015年12月23日回覆
Dear Guest, We thank you so much for taking your precious time to write such encouraging review about our hotel, its location and the service extended by our staff members. It is our constant endeavor to ensure that every guest is made feel special and served to exceed their expectation. Your appreciation gives us an assurance that our efforts to make your stay a wonderful one along with your wife has been achieved. We are glad that you had a great time at jüSTa. Our team members are tremendously encouraged after reading your words of appreciation. Thank you once again for your valuable feedback and look forward to host you as our esteemed guest in the near future. Yours Sincerely, Naveen Vishen Head of Operations jüSTa Hotels & Resorts manager.del@justahotels.com

8/10 不錯哦

Kennedy,Bangalore

喜歡:整潔度、員工素質和客房舒適度
Nice small hotel in a good locality
Got to stay here for the first time. Nice clean place with very courteous staff who make you feel comfortable. The staff at the breakfast restaurant take good care of you and ensure that you start the day with a sumptuous breakfast, at times force fed :) Really, makes you feel at home. Keep it up!
juSTa Hotels & Resorts 於 2015年12月23日回覆
Dear Guest, My team joins me in thanking you for choosing juSTa, Greater Kailash for your stay during visit to Delhi. It is an honor to note that you felt juSTa to be "HOME AWAY FROM HOME". Our team members are extremely glad to note that they were able to meet your expectation in all the aspect. We have conveyed your appreciation to all our staff members who are tremendously motivated. It is our foremost priority to ensure that every guest is provided with highest quality of service. We are happy to note that you found the hospitality to be First Class. On behalf of our team, We once again thank you for your support and look forward for your continued patronage. Yours Sincerely, Naveen Vishen Head of Operations jüSTa Hotels & Resorts manager.del@justahotels.com

6/10 一般般

真實旅客

喜歡:整潔度
juSTa 於 2016年2月27日回覆
Dear Guest, Thank you for sparing you precious time to share your feedback on Tripadvisor. We are glad to note that you liked the service provided by our team members and the quality of food served. We would like to inform you that during your next visit we will definitely exceed your expectation on all the aspect which we are earnestly looking forward to. Yours Sincerely, Naveen Vishen Head of Operations jüSTa Hotels & Resorts manager.del@justahotels.com

10/10 有夠讚

Avneet,Chandigarh

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Pleasant , stress free stay
Stayed at justa for 2 nights in May , 2014. The location is very central which made it very convenient to travel around Delhi . The food at the hotel is good and te staff very polite .. Overall it was a satisfying experience . Will defntly stay at justa again
juSTa 於 2016年2月27日回覆
Dear Guest, We are happy to read such kind and encouraging words about our hotel. We thank you so much for choosing juSTa Hotels & Resorts and giving us opportunity to host you as our esteemed guest. We are indeed glad to note that you liked our hotel and its location. On behalf of our team, we once again thank you and look forward to be able to host you again in the near future. Yours Sincerely, Naveen Vishen Head of Operations jüSTa Hotels & Resorts manager.del@justahotels.com

10/10 有夠讚

SS,California

喜歡:整潔度、員工素質和客房舒適度
3rd visit to Justa - totally OK hotel
This was my 3rd time using this hotel and I've also stayed at the other Justa in Delhi. I don't love anything particular about this place, but there is also nothing really wrong with it either. The internet works, AC works, location is good for my needs, breakfast is long running and acceptable, housekeeping doesn't beg for tips or intrude while you're in the shower, good exchange rate at the reception desk. Could be cleaner, but so could the rest of Delhi.
juSTa 於 2016年2月27日回覆
Dear Guest, We are extremely glad to note that jüSTa has always been your choice. Thank you for your support and patronage. It gives immense pleasure to note that our motto to provide highest quality of service to every guest has been achieved. Our team members are tremendously motivated as their efforts are so well appreciated and recognized. We greatly appreciate your recommendation and On behalf of the team, we look forward to having the opportunity to be able to host you again at our Hotels & Resorts in the near future Yours Sincerely, Naveen Vishen Head of Operations jüSTa Hotels & Resorts manager.del@justahotels.com

6/10 一般般

chand,boston

喜歡:整潔度和客房舒適度
Nice small hotel in GK.
Property is old as compared to the other Justa in New Delhi. Reception encounter was below expectation, otherwise a clean quite hotel in GK.
juSTa Hotels & Resorts 於 2015年12月23日回覆
Dear Guest, Thank you so much for your kind words of appreciation. Our team joins me in thanking you for your valuable feedback. It is indeed a pleasure to note that you liked our hotel, its location and the cleanliness maintained. We have noted down your feedback with regards to staff behavior. We have discussed the same with the concerned team and assure you the best of hospitality on your future visits at juSTa. We are happy to note that you had a good experience during your stay at our hotel. It was an absolute pleasure to have had the opportunity to serve you. We look forward to host you yet again as our esteemed guest in the near future. Yours Sincerely, Naveen Vishen Head of Operations jüSTa Hotels & Resorts manager.del@justahotels.com

10/10 有夠讚

Ajay,new jersey

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Very nice small luxury hotel
Stayed for 6 nights with my wife and 3 year old daughter and had a great time. Staff is very very courteous (Mr. Bisht and team), right from the guard at the gate till the housekeeping staff/lobby staff, everyone has smile on their face with helpful attitude. Breakfast is awesome with special attendance to each and every guest by the staff and has nice varieties of south and north indian food. Room service is great, i have used them in odd hours(3am) courtsey my daughter who was having jet lag and was asking all sort of things in the middle of the night. Location is near Nehru place and M block market is right around the corner, you can get auto rickshaw/taxi from the front. In all We had a pleasant stay and will definetly be coming back.
juSTa Hotels & Resorts 於 2015年12月23日回覆
Dear Guest, We truly appreciate and thank you for sparing your time to share your thoughts about our hotel and services through Expedia. It is indeed a pleasure to note you felt the location to be convenient. We are also glad that you liked the service extended by our team. We have conveyed your appreciation to all our staff members who are extremely motivated as their efforts to make your stay a comfortable on has been achieved and so well appreciated. On behalf our team, we yet again thank you for your valuable feedback and look forward to welcome you back in the near future. Yours Sincerely, Naveen Vishen Head of Operations jüSTa Hotels & Resorts manager.del@justahotels.com

10/10 有夠讚

Anna,Sweden

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Perfect
I really liked this place. It was stylish, the staff was service minded and attentive, and the bed was amazing. The location is really good, too, only about 1 km from the Metro - it is fine to walk, but will cost max 40 Rs by auto. Also very close (definately walking distance) to the GK-1 market, with shops and restaurants.
juSTa 於 2016年2月27日回覆
Dear Guest, We truly appreciate and thank you for sparing your time to share your thoughts about our hotel and services through Hotels.com. It is indeed a pleasure to note you felt the location to be convenient. We are also glad that you liked the service extended by our team. We have conveyed your appreciation to all our staff members who are extremely motivated as their efforts to make your stay a comfortable on has been achieved and so well appreciated. On behalf our team, we yet again thank you for your valuable feedback and look forward to welcome you back in the near future. Yours Sincerely, Naveen Vishen Head of Operations jüSTa Hotels & Resorts manager.del@justahotels.com

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Quiet rooms for a good sleep
It was a pleasant stay here in the justa .... The food was good and the rooms were clean and quiet for a comfortable sleep. The location of the hotel is very good as well. The staff was courtious and was very helpful. Got to have some nice food there a well. Overall a very pleasant and comfortable stay. Would recommend this hotel to anyone who wants a comfortable stay in a good location.
juSTa 於 2016年2月27日回覆
Dear Guest, We truly thank you for sparing time to write your feedback in Hotels.com which is indeed very important for us. It is a pleasure to note that you liked our hotel, it's location, rooms, food quality and the service provided by our team members. We truly appreciate your recognition as it plays a vital role in encouraging our staff members to go the extra mile and ensure a wonderful stay to every guest. On behalf of our team, we look forward for the opportunity to host you as our esteemed guest in the near future. Yours Sincerely, Naveen Vishen Head of Operations jüSTa Hotels & Resorts manager.del@justahotels.com

8/10 不錯哦

sunkhor,copenhagen

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
nice ambiance, nice staff, very service minded
I was very pleased with my stay of 4 days, and I will surely come back
juSTa 於 2016年2月27日回覆
Dear Guest, Thank you for sparing your precious time to write your experience at Hotels.com We are extremely glad to note that you liked the ambiance, Interiors & Exterior Designs and most of all the service provided by our team. We greatly appreciate your recommendation and On behalf of the team, we look forward for the delight of welcoming you back in the near future. Yours Sincerely, Naveen Vishen Head of Operations jüSTa Hotels & Resorts manager.del@justahotels.com

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Perfect Place close to market
The Place was just awesum.I would specially say about Rajnish,Ronak and bhaman. Wonderful ppl.Excellent staff.Such a nice service.Full of hospitality. Would def recommend everyone and would surely stay here whenever I came to delhi.
juSTa Hotels & Resorts 於 2015年12月23日回覆
Dear Guest, We are extremely glad to note that jüSTa will always been your choice. Thank you for your support and patronage. It gives immense pleasure to note that our motto to provide highest quality of service to every guest has been achieved. Our team members, especially Rajnish, Ronak and bhaman are tremendously motivated as their efforts are so well appreciated and recognized. We greatly appreciate your recommendation and On behalf of the team, we look forward to having the opportunity to be able to host you again at our Hotels & Resorts in the near future Yours Sincerely, Naveen Vishen Head of Operations jüSTa Hotels & Resorts manager.del@justahotels.com