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Reviews of Delavan Lake Resort

3 out of 5
Delavan Lake Resort
1505 S Shore Dr, Delavan, WI

Reviews

8.8

Excellent

Rating 10 - Excellent. 176 out of 312 reviews" "
Rating 8 - Good. 87 out of 312 reviews" "
Rating 6 - Okay. 30 out of 312 reviews" "
Rating 4 - Poor. 16 out of 312 reviews" "
Rating 2 - Terrible. 3 out of 312 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Eric

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort has been updated since I last went some years back. Our room (109) was updated with nice decor and very spacious. Really had a wonderful time.
Stayed 1 night in Apr 2024
Response from Management on 2024/4/30
We are so happy that you had a great time with us at Delavan Lake Resort and were able to enjoy our new updates and renovations. We hope that you come to visit again soon!

10/10 Excellent

Waldo, Glenview

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Apr 2024
Response from Management on 2024/4/30
Thank you from the staff at Delavan Lake Resort!

2/10 Terrible

Vishnu

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Really high priced and overrated for the service. They dont serve breakfast. They have complimentary coffee in the morning but that is not of good quality. They didnt do house cleaning during our stay after our first night. I tried to call for house cleaning but the phone in the room did not work. We went to the front desk at 9:30 AM, no one was there. The only good thing is the spacious room size.
Stayed 2 nights in Mar 2024

10/10 Excellent

Kristin

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. The two bedroom suite was a great size and loved having the kitchenette too. The resort looked recently remodeled too. Very nice, clean and modern looking. Great view of the lake too.
Stayed 3 nights in Mar 2024
Response from Management on 2024/3/29
We are delighted that you enjoyed your stay with us and that you appreciate all of the updates we continue to make for the comfort of all of our guests.

10/10 Excellent

Diana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resorts for family
Stayed 2 nights in Mar 2024
Response from Management on 2024/3/18
We are thrilled to hear that your family enjoyed your time with us! The staff here strives to make each guest stay memorable. We hope to see you again soon.

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service
Would stay again, maybe in season
Never found a remote for the tv in the living space. Pull out was in poor condition. The high back chair had broken spindles. Curtain rods were not properly installed. It was not straight. Great layout and views. Actual beds were comfortable. Pack and play was offered for baby. Pool and gameroom were nice. For the price, atleast a continental breakfast would've been nice.
Stayed 1 night in Feb 2024
Response from Todd Griffin - General Manager on 2024/2/5
Thank you for the feedback, Robert. We will be quickly investigating these guest room items to ensure swift correction. While unfortunately we do not have a food outlet at our resort, there are a number of local destinations that I know would satisfy any breakfast craving. Make sure to let me know when you plan on coming back to the lake and allow me to share some of my favorites!

10/10 Excellent

Hope, Milwaukee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Chad Markovich - Executive Director of Operations on 2024/2/5
Thank you so much for the perfect score Hope! We will be sure to share this high five with our team today. See you soon!

10/10 Excellent

Wilson

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Management on 2024/1/30
Thank you for your positive review. The staff at Delavan Lake Resort looks forward to hosting you again soon!

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, clean, complete amenities, a lot of things to do.
Stayed 2 nights in Dec 2023
Response from Management on 2024/1/26
Thank you for a wonderful review. We are delighted you had an amazing stay with us at Delavan Lake Resort. Our entire team appreciates your kind words. We look forward to seeing you again!

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! Room was really well updated, clean and comfortable! Perfect for our overnight stay
Stayed 1 night in Jan 2024
Response from Management on 2024/1/8
Thank you for a wonderful review. We are delighted you had an amazing stay with us at Delavan Lake Resort. Our entire team appreciates your kind words. We look forward to seeing you again soon.

8/10 Good

Gary

Traveled with group
Liked: Amenities
Clean and friendly
Stayed 1 night in Dec 2023
Response from Management on 2024/1/8
Thank you for your positive feedback! The staff here strives to make each guest stay memorable. We hope you visit again soon.

10/10 Excellent

Marissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Management on 2023/12/29
Thank you for a wonderful review. We are delighted you had an amazing stay with us at Delavan Lake Resort. Our entire team appreciates your kind words. We look forward to seeing you again.

10/10 Excellent

June

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Best place we have ever been. We will be back in the summer!
Stayed 1 night in Oct 2023
Response from Management on 2023/12/29
Thank you for the kind words. We are thrilled to hear your group went extremely well with us. The staff here strives to make each guest stay memorable. We hope to see you again soon.

8/10 Good

Diane, Sleepy Hollow

Liked: Property conditions & facilities
I wish they had a restaurant. Everything else was fantastic
Stayed 3 nights in Oct 2023

4/10 Poor

Stacey

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Upon arrival we noticed the garage had never been taken out from the previous guests. The ceiling tiles were old and had water stains. The vent on the ceiling had dirt all around it. The worst was the filthy carpeting. I was told they would come and get the garbage right away but they never did. I finally had to go to the front desk as the batteries in the tv remote did not work. The manager was at the desk. He was very friendly and explained that he wanted to ensure we woukd have a good stay. He then offered to upgrade us to a larger suite and reduce the price of our stay. Im not sure how the reduction of price works when paying through Travelocity though. The larger suite was bettee than the first but the carpet was still beyond acceptable. The rooms are outdated and lacking in simple maintenance. The resort has so much potential if they invested the updates needed and cleaned appropriately.
Stayed 1 night in Oct 2023

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this place! Amazing, quiet, comfortable and great views.
Stayed 2 nights in Oct 2023

10/10 Excellent

Denise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Celeste

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

Heather

Liked: Cleanliness
Disliked: Staff & service
The hotel receptionist was not approachable and rude at check in and especially when we checked out. The game rooms pool table had plastic eggs stuck in the pockets making it inoperable. We informed the rude hotel receptionist and her comment was its service is outsourced. No darts to play darts as well. Every floors vending machine was out of order. The hotel receptionists coment was you need to use cash. We tried that several times with no results. Her next comment was the machines are outsourced. Very unprofessional. On a good note, the room was nice and spacious with a side view of the lake. Overall rating 7.
Stayed 2 nights in Sep 2023

10/10 Excellent

Anette

Very nice
Stayed 2 nights in Sep 2023

10/10 Excellent

Monica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sunset view off the lake was spectacular!! The pool, property, unit and exterior was clean. I would definitely return!
Stayed 1 night in Sep 2023

8/10 Good

Ruth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Suites 301 was top notch , suite 303 had a door lock problem , the door wouldn’t latch . Suites 301 and 303 were decorated perfectly, had toaster oven and grill which were perfect . Suite 327 was mediocre looking , the recliner was broken , no remote for the upstairs TV .
Stayed 2 nights in Sep 2023

8/10 Good

Nicole

Traveled with family
Disliked: Staff & service
Jets did not work in hot tub, staff had minimal to no customer service skills… but room itself was clean & quiet.
Stayed 2 nights in Sep 2023

10/10 Excellent

Deanna

Stayed 1 night in Sep 2023

10/10 Excellent

Lucas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am completely in love with this place!! Our condo was beautiful and it exceeded my expectations! I even went on to book another weekend here. I would recommend this property, hands down! A definite 5⭐️ resort!

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impressed!
Gorgeous view of Lake Delavan. Two big pools one outside and one inside which were heated. Place is spotless and well taken care of.
Stayed 1 night in Sep 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay as usual!
Stayed 3 nights in Sep 2023

10/10 Excellent

Caren

Stayed 2 nights in Sep 2023

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot tub was broke
Stayed 2 nights in Aug 2023

4/10 Poor

Kerry

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2023

10/10 Excellent

IlANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice condo style room. Right on the Lake
Stayed 1 night in Jul 2023

10/10 Excellent

Grigoriy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

Marilyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved staying at Delavan Lake Resort. The rooms were very spacious and the view was amazing. I willl definately be back.
Stayed 3 nights in Jul 2023

10/10 Excellent

Robert, Saint Charles

Stayed 2 nights in Jul 2023

10/10 Excellent

Terry, Antioch

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A hidden gem. All what Wisconsin offer’s only closer.
Stayed 2 nights in Jul 2023

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful lake views and friendly staff.
Stayed 2 nights in Jul 2023

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed at this property before and didnt like the room much but we decided to give it another try and this room is gorgeous, very clean and have all the kitchen supplies we need
Stayed 1 night in Jul 2023

8/10 Good

Marilyn

Traveled with partner
Liked: Staff & service, property conditions & facilities
the pool sounded like someone was running back and forth in the unit above us. this was all day and night.
Stayed 3 nights in Jul 2023

8/10 Good

Lori

Traveled with family
Liked: Staff & service, property conditions & facilities
It was very clean and staff was great! The only downside was our room was very dated, things were broken, bathroom towel rack was half out of wall, laminate tiles in kitchen were very dirty and need replacing. For the price, it was a little more expensive for what you got, if our room was updated, the price would’ve been fine
Stayed 2 nights in Jul 2023

8/10 Good

Kelly

Traveled with family
Liked: Cleanliness, room comfort
Cute resort but needs TLC
We overall loved the layout and space of the resort. Both pools were well maintained and we were happy the arcade was decent although pool table remained jammed with our coins. The location is close to Williams bay beach and Lake Geneva. It was nice to return to a quiet and quaint place after hustle n bustle. The kitchen and bathrooms were very clean. We were unhappy with the condition of the main sofa. Visible dirt/stains were there as well on the ancient carpet. We must've gotten an outdated room as we saw other units with gleaming hardwood floors and updated fixtures. Room 327 needs updates if the resort wishes to get consident good reviews. New sofa and flooring in main area is a must. I also would recommend more knives (3) and leaving guests a sponge/broom to tidy up. These improvements would make this place really shine.
Stayed 2 nights in Jul 2023

8/10 Good

Jeff

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Robert

Traveled with partner
Everything was great. Only issue was w the TV in the room. It was very confusing to navigate.
Stayed 2 nights in Jul 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023

10/10 Excellent

Tonya M

Stayed 4 nights in Jun 2023

10/10 Excellent

Ashley

Stayed 3 nights in Jun 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Our first trip here for a family reunion - met all our expectations!
Stayed 1 night in Jun 2023

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023