Castles in Decazeville Communauté

"The room was very clean and well appointed. The front desk welcome was a bit brusk and they did not provide the WiFi password and it was not listed anyplace in the room. There was no phone in the room to call the front desk and since it was after 9pm when we got back to the room we had to go without internet. Other than that, our stay was fine."

"Beautiful hotel in a beautiful town. Great location. The staff were so helpful and nice. "

"Room ok. Sauna wasn't functioning."

"Loved the balcony view. "

"Spacious rooms, beautiful new pool, breakfast okay. Check out at 11am. Characterful building. No air con in rooms, fans were unavailable from reception. Lovely attentive staff but need more staff on site. Dining area needs updating. Overall good value for money. Hotel has huge potential to become 5* with investment."

"Excelllent over-the-phone service prior to check-in, reliable out-of-hours access (this is gold dust having been let down badly by a competitor just around the corner before), very comfortable room. Highly recommended. Once again, having had previously awful experiences, this hotel was excellent on all the metrics which count. Thank you!"

"The twin bed was comfortable. The bathroom was updated and clean. The room carpets dirty with crumbs. The young woman who checked us in was lovely. The woman who checked us out was not friendly, not busy and still unfriendly. We seemed to be the only guests at hotel but they put us in a room with zero views of anything but a grey wall. "