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迪凱特溫德姆貝蒙特飯店的評分

2.5 out of 5
迪凱特溫德姆貝蒙特飯店
600 W Hale Avenue, Decatur, TX

評論

8.8

有夠讚

10 分，有夠讚；1002 則評論中有 572 則" "
8 分，不錯哦；1002 則評論中有 279 則" "
6 分，一般般；1002 則評論中有 92 則" "
4 分，不太好；1002 則評論中有 36 則" "
2 分，很糟糕；1002 則評論中有 23 則" "

9.0/10

整潔度

9.0/10

員工素質

8.6/10

設施服務

8.8/10

住宿環境和硬體

8.8/10

環保程度

評論

8/10 不錯哦

Carl

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The
於 2024 年 5 月住了 1 晚
Jessica 於 2024年5月17日回覆
Thank you for taking the time to leave us a review. We hope you enjoyed your stay.Sincerely, Jessica FDA

4/10 不太好

Chrisitna

情侶出遊
喜歡：整潔度和住宿環境和硬體
I reserved a king suite. at the time of check in the front desk clerk provided my document to sign. I advised someone already signed and that the vehicle listed below was not mine. She casually said oh, i guess i had the last person sign the wrong form. I thought nothing of it until i got to my room. 2 queen beds, not the king suite i reserved and paid for by the way. I went downstairs and her only response was oh i guess i gave them your room too. my manager will have to refund you to make it right and we don't have any king suites available. Sunday morning at check out, i looked at my receipt and they charged me full king suite price and advised since i booked with Expedia they are the only ones who can issue the refund or price difference. Disappointed that no one took responsibility to rectify the situation. so i am out money.
於 2024 年 5 月住了 2 晚
Jessica 於 2024年5月14日回覆
Thank you for taking the time to leave us a review. I am sorry that you encountered this issue with your stay and apologize that this happened. After looking over your reservation thoroughly you were not charged extra for being in a double queen room, the price did stay the same as it would have been for the king suite. The only extra charge on file was for the pet fee and it was only charged for 1 night of your stay. Since you did stay the both nights we are not able to issue a refund. Sincerely, Jessica FDA

10/10 有夠讚

Vitor

喜歡：設施服務和住宿環境和硬體
Great location and convenience
於 2024 年 5 月住了 3 晚
Jessica 於 2024年5月12日回覆
Thank you for taking the time to leave us a review. We hope to see you again in the future. Sincerely, Jessica FDA

10/10 有夠讚

Renee，Jaclsonville

Very clean
於 2024 年 5 月住了 2 晚
Jessica 於 2024年5月11日回覆
Thank you for taking the time to leave us a review. We are happy to hear you enjoyed your stay. We hope to see you again in the future.Sincerely,Jessica FDA

10/10 有夠讚

Sasha

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Jessica 於 2024年5月1日回覆
Thank you for time the time to leave us a review. We hope to see you again.Sincerely,FDA Jessica

8/10 不錯哦

Shannon

於 2024 年 4 月住了 1 晚
Jessica 於 2024年5月13日回覆
Thank you for taking the time to leave us a review. We hope to see you again in the future.Sincerely, Jessica FDA

6/10 一般般

Margaret

親子旅遊
喜歡：整潔度、員工素質和設施服務
Room needed maitenance, BR door shuts very hard, faucet is loose in sink….
於 2024 年 4 月住了 4 晚
Jessica 於 2024年4月18日回覆
Thank you for taking the time to leave us a review. We appreciate you bringing these issues to our attention. We will be sure to look into this. Thank you.FDA Jessica

10/10 有夠讚

Cody

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great stay
於 2024 年 3 月住了 1 晚
Jessica 於 2024年4月17日回覆
Thank you for taking the time to leave us a review. We are happy to hear that you enjoyed your stay with us. We hope to see you again soon. Thank you.FDA Jessica

6/10 一般般

Marissa C

喜歡：整潔度和員工素質
Overall it was good. The rooms need to be remodeled.
於 2024 年 4 月住了 3 晚
Jessica 於 2024年4月17日回覆
Thank you for taking the time to leave us a review. We are in the process of getting the up floors remodeled. We hope to see you again in the future.Thank you.FDA Jessica

10/10 有夠讚

Candice

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice, clean, staff was very accommodating
於 2024 年 4 月住了 3 晚
Jessica 於 2024年4月17日回覆
Thank you for taking the time to leave us a review. We are happy to hear that you enjoyed your stay with us. We hope to see you again soon. Thank you.FDA Jessica

8/10 不錯哦

Suzanne

於 2024 年 4 月住了 1 晚
Jessica 於 2024年5月5日回覆
Thank you for taking the time to leave us a review. We hope you enjoyed your stay.Sincerely,Jessica FDA

6/10 一般般

Stephen

家庭旅遊
喜歡：整潔度
不喜歡：住宿環境和硬體
Worn out.
於 2024 年 4 月住了 4 晚
Jessica 於 2024年4月17日回覆
Thank you for taking the time to leave us a review. We are in the process of renovating the hotel and it is not finished yet. We hope to have you back in the future. Thank you.FDA Jessica

6/10 一般般

Paul

親子旅遊
the breakfast needs great improvement the quality and options
於 2024 年 3 月住了 2 晚
Jessica 於 2024年4月17日回覆
Thank you for taking the time to leave us a review. Thank you for your input regarding the breakfast. We are trying different things to see what our guest like more.Thank you. FDA Jessica

8/10 不錯哦

CLAUDENE

於 2024 年 4 月住了 2 晚
Jessica 於 2024年5月1日回覆
Thank you for time the time to leave us a review. We hope to see you again.Sincerely,FDA Jessica

10/10 有夠讚

Dean

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The property was as advertised. Very nice.
於 2024 年 4 月住了 1 晚
Jessica 於 2024年4月11日回覆
Thank you for taking the time to leave us a review. We are pleased to hear that you enjoyed your stay with us. We look forward to seeing you again! Thank you.FDA Jessica

10/10 有夠讚

Mary

於 2024 年 4 月住了 1 晚
Jessica 於 2024年5月1日回覆
Thank you for time the time to leave us a review. We hope to see you again.Sincerely,FDA Jessica

10/10 有夠讚

Barbara

情侶出遊, 寵物同遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Traveling with our pet and they changed us to a 1st floor room which was extremely convenient. No pet area but some grass around the back so it was fine. Clean room and quiet night.
於 2024 年 3 月住了 1 晚
Jessica 於 2024年4月11日回覆
Thank you for taking the time to leave us a review. We are pleased to hear that you enjoyed your stay with us. We look forward to seeing you again! Thank you.FDA Jessica

10/10 有夠讚

Staci

喜歡：整潔度、員工素質和住宿環境和硬體
James was very helpful getting the rooms that fit us best. He was welcoming and very kind and inviting. The room was clean and comfortable.
於 2024 年 3 月住了 1 晚
Jessica 於 2024年4月11日回覆
Thank you for taking the time to leave us a review. We are pleased to hear that you enjoyed your stay with us. We look forward to seeing you again! Thank you.FDA Jessica

10/10 有夠讚

Paul

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Had a really good two night stay. Room was clean and staff was friendly. Breakfast was great both mornings.
於 2024 年 3 月住了 2 晚
Jessica 於 2024年4月11日回覆
Thank you for taking the time to leave us a review. We are happy to hear that you enjoyed your stay with us. We look forward to seeing you again.FDA Jessica

10/10 有夠讚

Carl

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Jessica 於 2024年4月11日回覆
Thank you for taking the time to leave us a review. We hope you enjoyed your stay with us. We look forward to seeing you again in the future. FDA Jessica

6/10 一般般

Jessica，Port Arthur

情侶出遊
It was okay. Wasnt the best but you get what you pay for. Overall it was clean, at least in the room.
於 2024 年 3 月住了 1 晚
Debbie 於 2024年3月28日回覆
Thank you for taking the time to write a review. We are still in the remodel stages in some areas. Please excuse us.We appreciate your business. Hope to see you again in the future.Sincerely,Debbie NevilleGM

8/10 不錯哦

Allen

寵物同遊, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Stayed for one night during a long road trip. Hotels is pet friendly, Beds are comfortable, staff members were nice. It was our first time staying at a Baymont hotel and I will definitely book there again if in the area
於 2024 年 3 月住了 1 晚
Debbie 於 2024年3月18日回覆
Thank you for telling us about your experience. Very happy you enjoyed your stay. We look forward to seeing you in the future.Thank you,Debbie NevilleGM.

4/10 不太好

Dayla

家庭旅遊
不喜歡：整潔度和住宿環境和硬體
Property is in need of updating. Carpet is stained in the rooms and needs replaced. Towels are stained. I found leftover feces on the toilet paper in my room and brought it to the attention of the front staff only to be asked if I needed more toilet paper. Just a small “Oh sorry about that”. We did not stay for breakfast. I would not recommend.
於 2024 年 3 月住了 1 晚
Debbie 於 2024年3月18日回覆
We are very sorry about your experience at the hotel. We hired outside help because we were so busy. No excuse. That should have never happened. We hope you have a great summer.Sincerely,Debbie NevilleGM

10/10 有夠讚

Piers

於 2024 年 3 月住了 3 晚
Jessica 於 2024年4月11日回覆
Thank you for taking the time to leave us a review. We are pleased to hear that you enjoyed your stay with us. We look forward to seeing you again! Thank you.FDA Jessica

10/10 有夠讚

david

喜歡：整潔度、員工素質和住宿環境和硬體
Great value and service
於 2024 年 2 月住了 1 晚
Debbie 於 2024年3月18日回覆
Thank you for being our guest at the Baymont in Decatur. We appreciate your business and hope to see you again. Sincerely,Debbie NevilleGM.

10/10 有夠讚

Max

於 2024 年 2 月住了 1 晚
Jessica 於 2024年4月11日回覆
Thank you for taking the time to leave a review. We hope you enjoyed your stay with us. We look forward to seeing you again in the future.FDA Jessica

6/10 一般般

Erin

商務旅客
Decent but no tv
The tv wouldn’t work and the room had an awkward smell. However it was clean and the staff were very friendly.
於 2024 年 2 月住了 2 晚
Debbie 於 2024年3月18日回覆
I want to apologies for the TV problem. Please always call the front desk. There is maintenance on duty. We appreciate your business and hope to see you again.Sincerely,Debbie NevilleGM...

2/10 很糟糕

Beatriz

於 2024 年 2 月住了 2 晚
Debbie 於 2024年2月15日回覆
So sorry to hear we did not live to your expectations. Wish you had gave some information on why you were dissatisfied. Thank you for letting us know. We have looked into any problems we though may have accrued.Sincerely,Debbie NevilleGM..

8/10 不錯哦

Marcus

商務旅客, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Pleasant experience
於 2024 年 2 月住了 2 晚
Debbie 於 2024年2月15日回覆
Thank for taking the time to rate our hotel. Glad you enjoyed your stay. Look forward to seeing in the future.Thank you,Debbie NevilleGM

10/10 有夠讚

Kenneth

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Absolute Excellence
Facility was absolutely excellent. Will definitely stay here again. The staff was extra friendly in ensuring our stay was great. Thank you.
於 2024 年 2 月住了 2 晚
Debbie 於 2024年2月15日回覆
Thank you for taking the time to leave us a review. We are pleased to hear that you enjoyed your stay with us. We look forward to having you back.Sincerely,Debbie NevilleGM

4/10 不太好

Collin

喜歡：員工素質和設施服務
不喜歡：整潔度
Not great
於 2024 年 2 月住了 3 晚
Debbie 於 2024年2月16日回覆
Thank you for taking the time to write this review. We have looked at your reservation and could not find any issues with it. Next time please ensure to let us know if there are any issues that way, we can get them resolved.Sincerely,Debbie NevilleGM

10/10 有夠讚

Cliff

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice hotel. Clean. Right off the interstate. Convenient location. One night while on a road trip - just what we needed for a shower and good nights rest!
於 2024 年 2 月住了 1 晚
Debbie 於 2024年2月15日回覆
Thank you for taking the time to leave us a review. We are pleased to hear that you enjoyed your stay with us. We look forward to seeing you again.Sincerely,Debbie Neville GM

8/10 不錯哦

Laurence

於 2024 年 1 月住了 2 晚
Jessica 於 2024年4月11日回覆
Thank you for taking the time to leave us a review. We hope you enjoyed your stay with us. We look forward to seeing you again. FDA Jessica

8/10 不錯哦

Todd，Waxahachie

喜歡：整潔度和員工素質
於 2024 年 1 月住了 1 晚
Debbie 於 2024年2月15日回覆
Thank you for taking the time to leave us a review. We are pleased to hear that you enjoyed your stay with us.Sincerely,Debbie NevilleGM

10/10 有夠讚

Brenda

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Comfortable Hotel
I have absolutely no complaints other than pillows being too flat. Check-in was great. Room was very spacious. Bed was soooo comfortable. Pillows could be more firm.
於 2024 年 1 月住了 1 晚
Debbie 於 2024年2月15日回覆
Thank you for taking the time to leave us a review. We are pleased to hear that you enjoyed your stay with us. We look forward to seeing you again. Sincerely,Debbie NevilleGM

10/10 有夠讚

Aaron

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It was one Decatur, Texas hotel that was on a side street so it wasn't right on the freeway. Hotels in the freeway had to be accessed going only one way.
於 2024 年 1 月住了 5 晚
Debbie 於 2024年2月15日回覆
Thank you for taking the time to leave us a review. We are glad you enjoyed your stay with us. We look forward to having you back. Sincerely,Debbie NevilleGM

4/10 不太好

Pamela

喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
Seriously in need of deep cleaning. I took pictures in case management wanted to see the layers of stuff not cleaned: Like hairs on the floor bathroom (not mine), edges of rug had months of dust. The stainless steel cover to tissue box, bathroom door knob and toilet paper holder had not been wiped down in a long time-water spots, goopy, smeared -just yuk! When the morning sun came in and lit up the microwave and frig door, it was obvious that those too had not been wiped down, as was the same for other areas. The only good thing was the kind people that worked there. I wished I had noticed before I had retired for the night. The carpet in room needed a cleaning and just waiting for elevator showed lack of maintenance like paint on door jams inside and out. No surprise that the entrance door also had electronics that were broken. I have pictures of room if management wishes to contact me. I informed them at the desk and got an apology. I was highly disappointed with this given the Wyndham brand hotel and have no idea how they could have possibly scored so high on reviews.
於 2024 年 1 月住了 1 晚
Debbie 於 2024年1月25日回覆
Dear Pamela, We are very sorry you were dissatisfied. We have checked the room and made sure there is no signs of dust and fingerprints anywhere. The motored has been ordered for the front doors. Hopefully you will have better experiences in the futureSincerely.Debbie Neville GM

8/10 不錯哦

KayE

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The room was very spacious. Enjoyed the indoor pool and hot tub. A nice quiet place to spend a weekend.
於 2024 年 1 月住了 2 晚
Debbie 於 2024年2月15日回覆
Thank you for taking the time to leave us a review.We are pleased to hear that you enjoyed your stay with us. We look forward to seeing you again.Sincerely,Debbie NevilleGM

8/10 不錯哦

Dale

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 1 月住了 1 晚
Debbie 於 2024年2月15日回覆
Thank you for taking the time to leave us a review. We are glad to hear that you enjoyed your stay with us. Sincerely,Debbie Neville GM

8/10 不錯哦

Clarence

商務旅客, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Overall good place to stay
於 2024 年 1 月住了 3 晚
Debbie 於 2024年2月15日回覆
Thank you for taking the time to leave us a review. We are pleased to hear that you enjoyed your stay with us. We look forward to seeing you again in the future.Sincerely, Debbie NevilleGM

10/10 有夠讚

Shawn

於 2024 年 1 月住了 1 晚
Debbie 於 2024年2月15日回覆
Thank you for taking the time to leave us a review. We are pleased to hear that you enjoyed your stay with us. We look forward to seeing you again.Sincerely,Debbie Neville

4/10 不太好

kirsten

喜歡：整潔度和客房舒適度
不喜歡：員工素質
Tv would not play channels-Desk clerk offered no help. Construction electric sawing noise ran till after 6pm. Wanted to cancel 2nd night stay but was not permitted to do so.
於 2024 年 1 月住了 2 晚
Debbie 於 2024年2月16日回覆
Thank you for taking the time to leave us a review. I would like to apologize for desk clerk not assisting you with your issue regarding the TV not playing channels. The issue should have been resolved. As far as the construction goes, we are in the process of updating the hotel and try to ensure that our contractors are done at a reasonable hour. I'm sorry your stay was not up to your standards. Sincerely,Debbie NevilleGM

10/10 有夠讚

Cheyene

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 2 晚
Debbie 於 2024年2月15日回覆
Thank you for taking the time to leave us a review. We are happy to hear that you enjoyed your stay.Sincerely,Debbie NevilleGM

10/10 有夠讚

Ramiro

於 2024 年 1 月住了 1 晚
Debbie 於 2024年2月15日回覆
Thank you for taking the time to leave us a review.We are glad to hear that you enjoyed your stay with us. Sincerely,Debbie NevilleGM

10/10 有夠讚

Sarah

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice Simple hotel
Perfect, clean and comfortable. Pleasantly surprised
於 2024 年 1 月住了 1 晚
Debbie 於 2024年2月15日回覆
Thank you for taking the time to leave us a review. We are glad you enjoyed your stay with us. We hope to see you again in the future.Sincerely,Debbie Neville

8/10 不錯哦

lori

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 1 月住了 1 晚
Debbie 於 2024年2月15日回覆
Thank you for taking the time to leave us a review. We are glad you enjoyed your stay with us. Sincerely,Debbie Neville GM

10/10 有夠讚

Dionisio

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Was a great experience clean comfortable nice people
於 2023 年 12 月住了 1 晚
Debbie 於 2024年2月15日回覆
Thank you for taking the time to leave us a review.We are pleased to hear that you enjoyed your stay with us. We look forward to seeing you again.Sincerely,Debbie NevilleGM

6/10 一般般

steve

喜歡：整潔度、員工素質和設施服務
Breakfast was poor hot tub was Luke warm.. other than that stay was good, room was nice..
於 2023 年 12 月住了 6 晚
Debbie 於 2024年2月16日回覆
Thank you for taking the time to give us a review. We apologize that the breakfast was not up to your expectations. We hope in the future you let us know.Sincerely,Debbie Neville

10/10 有夠讚

Holley

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Good location.
Hotel was in a great location around all the food places. Beds were firm and not very comfortable.
於 2024 年 1 月住了 1 晚
Debbie 於 2024年2月15日回覆
Thank you for taking time to leave us a review. We are glad you enjoyed your stay with us with. We look forward to seeing you again. Sincerely,Debbie NevilleGM

10/10 有夠讚

Anna

於 2023 年 12 月住了 6 晚
Debbie 於 2024年2月15日回覆
Thank you for taking the time to leave a review. We are pleased to hear that you enjoyed your stay with us.Sincerely,Debbie NevilleGM