「I came to check in and realised my booking was reserved for the following Friday. I was informed to cancel and rebook. I asked about a refund, as Expedia stated the room was non-refundable. I was assured I’d get my money back. I was informed that the room may not be to my liking and was advised to book at the neighboring locations. Exhausted I agreed to check out the room. The smoke was bad, the carpet totally unsanitary. The couch covered with a sheet. As soon as I set my wallet on the night...
「Tha pool was very dirty, the toilet was filthy, the room smelled musty, the TV never worked even though staff repaired it once it never came on again. Glass bottle broken at wheelchair ramp next to our room for 4 days.
Staff always made sure we had towels and garbage was removed. Staff very kind.」
改變心意預訂可以免費取消的飯店
精挑細選搜尋全球約 100 萬間旅宿
