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Reviews of Datong Pipa Hotel

3.5 out of 5
Datong Pipa Hotel
No.2 Block-B South Side Qingyuan Street, Datong, Shanxi

Reviews

9.4

Exceptional

Rating 10 - Excellent. 37 out of 49 reviews" "
Rating 8 - Good. 11 out of 49 reviews" "
Rating 6 - Okay. 0 out of 49 reviews" "
Rating 4 - Poor. 0 out of 49 reviews" "
Rating 2 - Terrible. 1 out of 49 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Roger

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is more than just a Hostel I would rather call it a botique hotel located in the heart of the old and renovated part of Datongnan. Employees are very kind and provide the best of hospitality. Rooms are clean and bathroom in excellent condition. It is located in area where no cars are allowed so very quiet,yet the taxi can drop you at less then 3 min walk. Breakfast is a bit short especially for foreign guest . Only time it does get busy and bit noisy is on the weekend as all the sellers announce their products and services over speakers.
Stayed 2 nights in Mar 2024

10/10 Excellent

Ajuna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this place! It was a fantastic place for us to stay in Datong. It was super beautiful and lovely. The rooms were clean and warm all the time. The floor heating for winter was a dream. We had breakfast there at their buffet which was lovely to come down in our own time and do. The staff were always awake and happy to say hello. Not much English but that’s absolutely fine with translation apps. There wasn’t easy public transport but that’s because there is no train or subway. It has beautiful surrounding building and walkable food and entertainment areas. Taxi’s and DiDi’s were very accessible and quick to walk to from the hostel. There’s an AMAZING food joint right underneath the hostel that is beautiful, cheap, and unique. Overall, it was a great place to be based at for three nights.

10/10 Excellent

Maeva

Liked: Cleanliness, staff & service, property conditions & facilities
It’s in the heart of the old pedestrian quarter only, transportation at gates East, West, South and North to the city wall within walking distance.
Stayed 3 nights in Sep 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Place in Datong
Great, modern rooms with all the amenities, including USB wall chargers. Good breakfast, friendly staff. Mostly families and couples traveling. Quiet.
Stayed 3 nights in Sep 2019
Response from Star on 2019/12/11
Thanks for your feedback. Thanks for staying with us, hope you has a good trip at Datong!

10/10 Excellent

Claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Hidden Gem
Fantastic stay. Staff was friendly and very helpful. The city is a hidden gem. So much Cultural history and museums are outstanding.
Stayed 3 nights in Jun 2019
Response from Star on 2019/11/21
Thank you for staying at our hotel. Thank you very much for your feedback! :-) Hope you have a good trip in China.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was located in the heart of the downtown area. It was a very nice facility with a very helpful staff, who, if they couldn't speak English, at least had access to translation apps.
Stayed 2 nights in Sep 2019
Response from Star on 2019/10/4
Thanks for staying with us, Ihope you had a good trip at here !

8/10 Good

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from Star on 2019/9/4
Thanks for staying with us, hope you had a good trip at here!

10/10 Excellent

Ed

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good for vacation stay, excellent services. Close to most of the interested points
Stayed 7 nights in Jul 2019
Response from Star on 2019/8/10
Thanks for your feedback, appricate staying with us.

10/10 Excellent

Ferran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel at a great price with great service.
Great hotel at a great price with great service. The Pipa hotel is a small hotel in the historical district of Datong. The staff is always trying to help you. The rooms are small but have all the details. Good Chinese breakfast. Highly recommend it.
Stayed 3 nights in Jun 2019
Response from Star on 2019/6/22
Thank you for staying at our hotel. Thank you very much for your feedback! :-) Hope you have a good trip in China.

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay here again.
Lovely, bit quirky, hotel. Staff very helpful and friendly. Breakfast limited to toast, jam and butter for western tastes and local options too - try the local doughnut type hot buns. Local area quiet and some of the local area being rennovated or re built. Convenient to walk to the local sites within the old town or to walk to and around the town wall (7.2 km in length). No evening meals but nice places to eat nearby. Bed very comfortable, shower fab plus toiletries supplied. Will certainly stay here again in the future.
Stayed 5 nights in Mar 2019
Response from Star Zhang on 2019/4/6
Thank you for staying at our hotel. Thank you very much for your feedback! :-)

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in traditional style
Stayed 2 nights in Aug 2018
Response from Star on 2018/8/25
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Non professional and unethical
This hotel requires upfront payment. Although I had fully paid for my rooms, they still released the room to other walk in customer. I WAS LEFT STRANDED IN A FOREIGN PLACE! I missed my connecting flight and arrived one day late and it was peak vacation season. Many local tourist were hunting for rooms. I think the hotel just got greedy and released the room to walk in customers. That left me with no place to stay at 6pm. Imagine frantically looking for a room in a foreign country and worse of all, hotels in the vicinity were all fully booked. They claimed that hotel.com arrangement with them gives them the right to simply release the room. It was a nightmare situation and will ruin your trip.
Stayed 2 nights in Aug 2018
Response from Customer service on 2018/9/1
Your reservation is guaranteed for the first night, you missed the flight and did not send a message to the hotel. Our hotel has reserved the room for the first night as agreed. We were unable to contact you through the website;you have not responded to multiple emails.In case you are not sure whether to come, in order to avoid causing too much damage to you,we canceled the second night through the website, and we apologize for the inconvenience.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In the old part of Datong which is where you want to be. Very quaint hotel and would recommend staying here.
Stayed 2 nights in Jun 2018
Response from Star Zhang on 2018/6/8
Thanks for your feedback!

10/10 Excellent

Christian, Le Puy Ste Reparade

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel très sympathique, c'est disponible.situé en plein centre de la vieille ville. C est facile pour les transports et pour se balader jusqu aux remparts
Stayed 2 nights in May 2024

10/10 Excellent

Andrea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Inmitten der Altstadt gelegen. Alle Sehenswürdigkeiten der Altstadt sowie Restaurants und Geschäfte fußläufig erreichbar. Das Personal war freundlich und hilfsbereit. Das Hotel selbst hat ein sehr hübsches Interieur. Unser Zimmer war sehr gut ausgestattet. Diverse Kosmetik, Badeschuhe, 2 Flaschen Wasser, Wasserkocher... Allerdings empfanden wir die Betten als zu hart.
Stayed 2 nights in May 2024

8/10 Good

Paola

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Personale gentile e disponibile,.posizione centralissima e struttura molto bella. Lati negativi: camera piccolissima, colazione continentale praticamente nulla e la cosa che mi ha dato fastidio è che hanno pulito la stanza ma non hanno rifatto il letto.
Stayed 2 nights in May 2024

8/10 Good

Laura

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
El alojamiento muy bien es precioso y el baño es espectacular al igual que la habitación en general. La única pega es que la habitación y las toallas olían a tabaco.
Stayed 1 night in Mar 2024
Response from Bella on 2024/3/19
We are sorry about the smell of smoke. Even though we prohibit smoking in the room, some people still smoke secretly. Please inform us as soon as possible in the future so that we have time to process your room for the smell or exchange it for a room without any odor.

8/10 Good

Hilde

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
zeer goed hotel prijs kwaliteit in mooie omgeving
Het pipa hotel biedt een hele goede prijs kwaliteitsverhouding. Het is gelegen in een hele mooie, autovrije historische omgeving. De kamers zijn net en verzorgd. Het ontbijt is sober maar voldoende.
Stayed 2 nights in Jan 2024

10/10 Excellent

Pascal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel splendide dans un cadre magnifique avec du personnel très agréable ! L’un des meilleurs rapports qualité / prix à Datong !
Stayed 1 night in Jan 2024

10/10 Excellent

学磊

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
工作人员很好，早餐很丰富，推荐，古城里，位置非常好
Stayed 1 night in Sep 2023

10/10 Excellent

Yang, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very very good, the hotel is perfect for a home feeling stay when u traveling alone
Stayed 1 night in Jan 2020
Response from Star on 2020/1/14
Thanks for staying with us, hope you has a good trip at here!

10/10 Excellent

jordi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
muy buena experiencia
La verdad que fue una buena expreiencia.. el personal muy amable. Esta en la zona amurallada y hay que ir andando 3 min de donde te deja el taxi.. a mi me dejo en una rotonda.. la verdad que si no llevas el nombre del hotel en chino es dificil de encontrar.. pero preguntando es sencillo
Stayed 1 night in Nov 2019
Response from Star on 2019/12/1
Thanks for styaing with us, hope you had a good trip at here. :-)

10/10 Excellent

Jean, France

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bel hôtel, très bien situé dans l'hypercentre. C'est un véritable musée qui mérite la visite. Le personnel y est très sympathique et super efficace.Les chambres y sont de belle taille. C'est de loin le meilleur hotel de mon voyage en Chine. Seul petit bémol, le quartier manque un peu d'âme.
Stayed 2 nights in Sep 2019
Response from Star on 2019/10/4
Thanks for staying with us, Ihope you had a good trip at here !

8/10 Good

J. RAMÓN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Acogedor y bien ubicado, con personal muy amable.
Acogedor y bien ubicado, con personal muy amable. Desayuno justito.
Stayed 2 nights in Aug 2019
Response from Star on 2019/9/13
Thanks for staying with us, hope you have a pleasant trip at Datong！

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Ostello in posizione centrale nella zona storica pedonale, curato e pulito con personale simpatico è disponibile. Stanze piccole e colazione discreta. Nel complesso, discreto
Stayed 2 nights in Aug 2019
Response from Star on 2019/8/25
Thanks for staying with us, hope you had a good traveling experience at here. : )

10/10 Excellent

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon accueil. Bien situé. Hôtel très agréable
Stayed 1 night in Jul 2019
Response from Star on 2019/8/14
Thanks for your feedback. Happy to staying with you.

10/10 Excellent

kuan ho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
住在此古客棧感覺像是回到古代覺得很有素質
Stayed 1 night in Jul 2019
Response from Star on 2019/8/1
感谢您的反馈，我们会做得更好的，您的评价让我们更有动力！有机会欢迎再来大同入住~ ：-）

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Star on 2019/8/1
谢谢您的高分评价，有机会再来大同玩！

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Star on 2019/7/19
感谢您入住我们的酒店。非常感谢您的反馈！

8/10 Good

Hong Wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from 张 on 2019/5/27
感谢您的点评，有机会再来体验不一样的房型，希望有不一样的感受。

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel molto carino e tradizionale in stile con la città. Staff gentilissimo e pulizia impeccabile.
Stayed 1 night in Apr 2019
Response from Star on 2019/5/4
Thank you for your review and wish you a pleasant trip.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personale disponibile, posizione ottima, stanza confortevole e pulita, ottimo soggiorno
Stayed 1 night in Mar 2019
Response from Star on 2019/5/1
Thanks for your comments, I hope you have a pleasant hoilday in China.

8/10 Good

Mei Lin

Liked: Cleanliness, staff & service
早餐很用心
Stayed 2 nights in Apr 2019
Response from 张 on 2019/5/4
感谢您的点评！祝开心常伴，旅途愉快！

10/10 Excellent

Juan Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfecto, muy recomendado
Es increíble, hermosas habitaciones, muy buena ubicación,, buenos precios, staff amigable y servicial. Todo perfecto
Stayed 3 nights in Mar 2019
Response from Star on 2019/3/21
Thanks for your review! Hope that you had a good trip in Datong！

10/10 Excellent

KIMIYA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ロケーション抜群
リーズナブルな価格に比して十分満足の内容でした。 まず立地が最高です。大同古城内であるのはもちろん周辺に九龍壁、鼓楼や寺院などの旧跡がたくさんあり徒歩圏内で観光できるスポットが満載です。完全にオフシーズンに行ったので多少閑散とした雰囲気でしたが、雰囲気は満点でした。朝方にはちょうど真裏にあるイスラム寺院の鐘の音が響きなんともいい感じでした。 朝食はトーストや中国の揚げパンにゆで卵、前菜っぽいもの3,4種と質素でしたが、揚げパン大好きなので、お粥に浸しつつ、漬物のような前菜と一緒に美味しくいただきました。 設備も工夫してありコンセントのところにUSBポートがあって、そのまま充電できるようになっていました。シャワーのみですがお湯も気を付けないと熱すぎるくらいの温度が確保されていました。 無駄な設備が一切なく、十分な施設だと思いました。
Stayed 2 nights in Jan 2019
Response from Star. Zhang on 2019/1/30
あなたの評価をありがとう、大同に戻ってくることを歓迎する機会があります

10/10 Excellent

chen chun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常不錯的體驗
我們是凌晨四點多到達大同車站 打車摸黑到大同琵琶酒店check in 時才五點 因房間客滿 也還沒有人退房 櫃台人員非常貼心先開個休息室讓我們進入休息 到上午八點多 我們想加買當日的早餐 櫃台得知我們第三天活動需一早出發 來不及享用早餐 主動讓我們折抵成第一天的早餐費用 不需再加購 總之 琵琶客棧的貼心服務 值得讚賞 整個客棧住宿品質也物超所值 極力推薦~
Stayed 2 nights in Oct 2018
Response from Star on 2018/12/21
感谢您诚挚的评价，很高兴您入住琵琶老店客栈，您的满意是我们最大的追求！

10/10 Excellent

Joe, Deutschland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modernes und sauberes Hotel in zentraler Lage
Das Hotel ist die hervorragende Wahl für einen Aufenthalt in Datong. Die Lage ist zentral, das Personal freundlich und hilfsbereit und die Zimmer sind modern ausgestattet und sauber. Die meisten Sehenswürdigkeiten kann man zu Fuß erreichen. Ansonsten ist die nächste Bushaltestelle 3 Minuten zu Fuß entfernt. Das Personal hilft einem gerne bei Fragen weiter. Zudem stellt das Hotel eine tolle Übersichtskarte von Datong zu Verfügung. Darüber hinaus auch ein Merkblatt mit allen notwendigen Details um Orte wie den Hangging Temple oder die Yungang Grotten zu erreichen. Allerdings ist die Laundry sehr teuer. Das Frühstück ist sowohl auf chinesischen als auch auf westlichen Geschmack ausgerichtet. Außerdem sind die Obstteller und die Wasserflaschen im Zimmer bereits im Preis inbegriffen und somit kostenlos nutzbar.
Stayed 4 nights in Aug 2018
Response from Star.Z on 2018/8/30
Thank you for staying at our hotel. Thank you very much for your feedback! :-)

10/10 Excellent

Michael

Magnifique !
Très bon hôtel, situé dans la vieille ville. Personnel charmant et parlant anglais. A recommander !
Stayed 1 night in Aug 2018
Response from Star.Z on 2018/8/30
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Albergo tipico comodo al centro
L’hotel è molto carino, tipico cinese sia all’interno che all’esterno. È situato in una zona pedonale quindi è molto tranquillo e comodo al centro che è veramente a due passi. Il personale è gentile, solo una ragazza parla inglese ma riesci a comunicare facilmente anche con gli altri grazie al traduttore automatico. La camera era pulita e comoda. L’unica pecca è la colazione, che è tipicamente cinese e se non si è abituati si fatica a mangiare. Consiglio di inserire nella colazione anche due piatti dolci per soddisfare i gusti occidentali.
Stayed 2 nights in Aug 2018
Response from Star on 2018/8/25
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Jean-Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tres bon hotel à recommander
Tres bon rapport qualité/prix pour cet hotel situé dans le centre de Datong. Chambres propres, confortables, bien équipées. Le personnel de la réception parle un anglais correct et fait tout pour faciliter votre séjour. A recommander
Stayed 3 nights in May 2018
Response from Star Zhang on 2018/7/10
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnifique Hotel
Charmant Hotel avec beaucoup de style notre coup de coeur en Chine.
Stayed 2 nights in Jun 2018
Response from Star zhang on 2018/6/13
Thank you for staying at our hotel. Thank you very much for your feedback!

10/10 Excellent

Philippe, Dordogne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!!!
Une jolie chambre. Pas de fenêtre sur l exterieur mais sur le hall. Literie excellente. Propreté irréprochable. Un accueil et de l'aide de la part des employés. A réserver les yeux fermés
Response from Star on 2018/5/5
Thank you for your sincere evaluation!