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Sumitel Hotel 500 meters from Mall Road

3.5 star property
Travelers enjoy world-class amenities at this Darjeeling retreat, from rejuvenating spa treatments to memorable meals in a family restaurant

Choose dates to view prices

Sumitel Darjeeling sits in the heart of town, offering a peaceful escape with convenient on-site shopping. Guests can book massages and aromatherapy at the spa, savor delicious dishes at Blue Charcoal family restaurant, use free in-room WiFi, or utilize the business center.

Reviews

7.6 out of 10
Good

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Bar
  • Room service
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Premium Room

Premium Room | Premium bedding, desk, blackout drapes, soundproofing

Premium Room

Highlights

Soundproofed
Heating
LED TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Hair dryer
  • 180 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Premium Room, Mountain View

Premium Room, Mountain View | Premium bedding, desk, blackout drapes, soundproofing

Premium Room, Mountain View

Highlights

Soundproofed
Heating
LED TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Hair dryer
  • 168 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Quadruple Room, Mountain View

Premium Quadruple Room, Mountain View | Premium bedding, desk, blackout drapes, soundproofing

Premium Quadruple Room, Mountain View

Highlights

Soundproofed
Heating
LED TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
Rainfall showerhead
Hair dryer
  • 350 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds

View all photos for Premium Room, City View

Premium Room, City View | Premium bedding, desk, blackout drapes, soundproofing

Premium Room, City View

Highlights

Soundproofed
Heating
LED TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
Private bathroom
Rainfall showerhead
  • 200 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
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About the neighborhood

Darjeeling is home to Sumitel Hotel 500 meters from Mall Road. Darjeeling Himalayan Railway and Batasia Memorial are local landmarks, and some of the area's attractions include Botanical Gardens and Padmaja Naidu Himalayan Zoological Park. Visit our Darjeeling travel guide
Map
J P Sharma Road, Near Jai Complex, Darjeeling, WEST BENGAL, 734101

What's nearby

  • Chapramari Wildlife Sanctuary
    2 min walk - 0.2 km
  • Chowrasta
    5 min walk - 0.5 km
  • Darjeeling Himalayan Railway
    5 min walk - 0.5 km
  • Tibetan Buddhist Monastery
    13 min walk - 1.1 km
  • Raj Bhavan
    6 min drive - 2.5 km

Getting around

  • Darjeeling Station
    6 min walk
  • Bagdogra (IXB)
    167 min drive

Restaurants

  • Dekevas
    3 min walk
  • The Park Restaurant 
    1 min walk
  • Golden Tips of Darjeeling
    10 min walk
  • Hotel Shangri-La
    6 min walk
  • Keventer's
    3 min walk

About this property

Sumitel Hotel 500 meters from Mall Road

Property highlights
Take advantage of a shopping mall on site, a hair salon, and a bar at Sumitel Hotel 500 meters from Mall Road. Treat yourself to a Swedish massage or aromatherapy at the onsite spa. Be sure to enjoy a meal at Blue Charcoal, the on-site family restaurant. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Express check-out, concierge services, and a TV in the lobby
  • A porter/bellhop, luggage storage, and ATM/banking services
  • An elevator, a 24-hour front desk, and a gift shop
Room features
All guestrooms at Sumitel Hotel 500 meters from Mall Road offer perks such as premium bedding, as well as amenities like free WiFi and desk chairs.
Other amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Rainfall showers, free toiletries, and hair dryers
  • 42-inch LED TVs with satellite channels
  • Heating, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Blue Charcoal

Things to do

  • Designer stores
  • Full-service spa
  • Shopping mall
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Spa open daily
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (54 inch wide door)
  • Front entrance ramp

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay and PhonePe
Safety features at this property include a fire extinguisher

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Sumitel Suites Spa
Sumitel Darjeeling
Sumitel Suites Spa by Sumi Yashshree
Sumitel Hotel 500 meters from Mall Road Hotel
Sumitel Hotel 500 meters from Mall Road Darjeeling
Sumitel Hotel 500 meters from Mall Road Hotel Darjeeling

Frequently asked questions

Is Sumitel Hotel 500 meters from Mall Road pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Sumitel Hotel 500 meters from Mall Road doesn't offer parking.

What time is check-in at Sumitel Hotel 500 meters from Mall Road?

Check-in start time: 1:00 PM; Check-in end time: 11:00 PM.

What time is check-out at Sumitel Hotel 500 meters from Mall Road?

Check-out is at 11:00 AM. Late check-out is available for a fee.

Where is Sumitel Hotel 500 meters from Mall Road located?

Situated in Darjeeling, this spa hotel is within a 10-minute walk of Darjeeling Himalayan Railway, Botanical Gardens, and Aloobari Gompa Monastery. Tibetan Buddhist Monastery and Mahakal Temple are also within 2 mi (3 km). Darjeeling Station is 6 minutes by foot.

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Reviews

Sumitel Hotel 500 meters from Mall Road Reviews

7.6

Good

7.4

Cleanliness

8.0

Amenities

8.4

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 7 out of 16 reviews
Rating 8 - Good. 4 out of 16 reviews
Rating 6 - Okay. 1 out of 16 reviews
Rating 4 - Poor. 2 out of 16 reviews
Rating 2 - Terrible. 2 out of 16 reviews

Reviews

10/10 Excellent

Mohua

Liked: Cleanliness, amenities, property conditions & facilities
It was a pleasant stay at Hotel Sumitel Spa n Resorts. Everything was as per our expec tations. There should be some improvement in toiletry items. Towels were old and to be discarded now. Comid lid was not fixed properly. But overall we liked the ambience. And the most beautiful part is that you can see the beautiful view of Kanchenjunga from your rooms. Thanks.
Stayed 3 nights in Dec 2025

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is attractive and well appointed Staff are friendly, knowledgeable and helpful. Coffee/bakery is fantastic. The setting is in a congested section of the Darjeeling bazaar without on site parking making arrival and departure complicated. We enjoyed our stay.
Stayed 2 nights in Mar 2024

10/10 Excellent

Sharmi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were touched by your extremely courteous service. Please keep this up!
Stayed 3 nights in Dec 2024

4/10 Poor

Brian

Liked: Cleanliness
Disliked: Staff & service

Total Fail!

The service at this hotel is a disaster. When booking a tour to go to Tiger Hill to watch the sunrise, we were told to wait in the street, down the hotel 3 minutes walking, from 0300 to 0400 to wait for the driver in very cold temperatures. We were later given different information. After booking the car to take us to the railway station, there was no note in the system about the booking or the payment. This was sorted out however at thst time of departure we called the driver who informed us he was never informed of the departure time. They did provide a heater in the room as there is no heat in the hotel and we were there mid December. Room was large. The restaurant is horrible, wouldnt recommend. Bad food, cant pay by card as machine doesnt work. Cant pay by cash as no change. Staff are completely not trained and for this reason i would not recommend. As full time travellers, we appreciate helpful staff and unfortuntely there werent any at this hotel with tge exception of the night desk clerk. Very nice young man.
Stayed 4 nights in Dec 2023

10/10 Excellent

Sachin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay and food
Stayed 2 nights in Oct 2025

10/10 Excellent

ASHOK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice service
Stayed 1 night in Nov 2025

4/10 Poor

Anurag

Disliked: Cleanliness, amenities, property conditions & facilities
Had a horrible stay at this hotel. Except the view from the window and the bedroom, everything was horrible. The toilet bidet was leaking and I had to ask someone to come fix it. The toilet flush was overflowing at times. I slipped and fell in the shower because the bathroom floor is made to be slippery. On top of that, they charged us exorbitant prices for any food we bought there; way above the Darjeeling average.
Stayed 6 nights in Oct 2025

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Cleanliness, Location and Staff Behaviour were the major factors that motivated me to rate this hotel 5 stars
Stayed 5 nights in Nov 2020

6/10 Okay

Pritam

We online booked a family suite for 4 person (2 Adults 2 children). Room allocation to us was very small to accommodate and charges for the room was also double.
Stayed 1 night in Jun 2024

2/10 Terrible

Namgyal

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room is small , we were supposed to have two king bed but got queens size and also it’s far from attractions spot
Stayed 1 night in Aug 2024

10/10 Excellent

Shipra

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay at Sumitel was great. The staff was extremely friendly and took care of all of our requests in a timely manner, even when we ordered our dinner late, they accommodated us. We could see Kanchunjangha from our room, which was an added bonus. The front desk attendants and the night manager was also very friendly, including the kitchen staff Pranesh, Lakpa and Sovana. The only room for improvement I would suggest is Wifi, which was extremely slow. Otherwise a great stay.
Stayed 2 nights in Jun 2023

8/10 Good

Arijit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel located in a good place. Staffs and amenities were good.
Stayed 2 nights in Dec 2021

8/10 Good

Shubham

Liked: Staff & service, amenities, property conditions & facilities
Neat and clean property with good staff. A lift would have been great for people staying on higher floors.
Stayed 2 nights in Nov 2021

10/10 Excellent

Verified traveler

Liked: Staff & service
It was great! I enjoyed my stay a lot. Would recommend!
Stayed 2 nights in Jan 2021

2/10 Terrible

Hitesh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

Mandy

Stayed 1 night in Dec 2022