2/5 Poor
Michael J
2021/9/22
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2021
Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection
Photo gallery for Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection
Overview of Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection
Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection
4.1/5 Very Good
Guests rated this property 4.3/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Parking included
- Air conditioning
- Spa
- Restaurant
Cleaning and safety practices
- Cleaned with disinfectant
- Hand sanitizer provided
- Personal protective equipment
- Social distancing
522 Heritage Rd, Southbury, CT, 06488
Explore the area
- Hollow Park9 min drive
- Glebe House Museum and The Gertrude Jekyll Garden9 min drive
- Southford Falls State Park9 min drive
- New Haven, CT (HVN-Tweed - New Haven Regional)45 min drive
Choose dates to view prices
About this area
Southbury
Located in Southbury, Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection is in the suburbs and near theme parks. Rocky Glen State Park and George C. Waldo State Park reflect the area's natural beauty and area attractions include Glebe House Museum and The Gertrude Jekyll Garden and Quassy Amusement Park. Flanders Nature Center and Bellamy-Ferriday House and Garden are also worth visiting. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as sledding and snow tubing.
What's nearby
- Hollow Park - 9 min drive
- Glebe House Museum and The Gertrude Jekyll Garden - 9 min drive
- Southford Falls State Park - 9 min drive
- Kettletown State Park - 10 min drive
- Quassy Amusement Park - 12 min drive
Getting around
- Bradley Intl. Airport (BDL) - 65 min drive
Restaurants
- Timbers – Restaurant offering American cuisine. Serves breakfast and brunch.
- The Tavern – Restaurant with a bar offering American cuisine. Serves lunch and dinner, happy hour available.
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)
Social distancing
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Free self parking on site
- Electric car charging station on site
- Wheelchair-accessible parking available
- Free area shuttle up to 5 miles
- Free shopping center shuttle
Food and drink
- Buffet breakfast available for a fee daily 7 AM–9:30 AM: USD 15.95 per person
- 2 restaurants
- 1 poolside bar and 1 bar
- Room service available
- Coffee/tea in common area(s)
Things to do
- 9 holes of golf
- Aerobics classes
- Arcade/game room
- Basketball
- Bicycle rentals
- Fitness center
- Full-service spa
- Indoor pool
- Pilates classes
- Sauna
- Seasonal outdoor pool
- Spa tub
- Steam room
- Volleyball
- Yoga classes
Family friendly
- Arcade/game room
- Free area shuttle
- Indoor pool
- Microwave (on request)
- Refrigerator (on request)
- Rollaway/extra beds (surcharge)
- Seasonal outdoor pool
Conveniences
- ATM/banking services
- Ballroom
- Elevator
- Free newspapers in lobby
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry cleaning service
- Golf cart
- Golf clubs
- Golf lessions with a pro
- Golf privileges (optional)
- Golf pro shop
- Luggage storage
- Wedding services
Languages spoken
- English
- Russian
- Spanish
Business services
- Business center
- Computer station
- Conference space
- Meeting rooms
Outdoors
- Garden
- Pool sun loungers
- Pool umbrellas
- Vineyard
Spa
- Body treatments
- Facials
- Manicures and pedicures
- Massage - deep-tissue
- Massage - hot stone
- Massage - sports
- Massage - Swedish
- Massage/treatment rooms
- Spa open daily
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- Assistive listening devices available
- Braille signage
- In-room accessibility (select rooms)
- Roll-in shower (select rooms)
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
More
- Fireplace in lobby
- Renovated entire property - March 2015
- Smoke-free property
Room amenities
Bedroom
- Air conditioning
- Bed sheets
- Blackout drapes/curtains
- Pillow-top mattress
- Premium bedding
- Rollaway/extra beds (surcharge)
Bathroom
- Designer toiletries
- Hair dryer
- Shower/tub combination
Entertainment
- 42-inch flat-screen TV
- Cable channels
- MP3 dock
- Pay movies
- Premium channels
Food and drink
- Coffee/tea maker
- Microwave (on request)
- Refrigerator (on request)
More
- Connecting rooms available
- Free local calls
- Free newspapers
- Iron/ironing board
- Laptop-compatible safe
- Phone
Similar properties
See similar properties
Southbury
Hotel
Business friendly
Hot tub
Pool
Guest rating 4+
3 star
Policies
Check-in
Check-in from 4 PM - 2:00 AM
Late check-in subject to availability
Minimum check-in age - 21
Check-out
Check-out before 11:00 AM
Express check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Renovations and closures
The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
- Dining venue(s)
- Fitness facilities
Due to COVID-19, this property’s food and beverage options may be limited.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals welcome)
Service animals are exempt from fees
Children and extra beds
Children are welcome
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- Resort fee: USD 8.00 per accommodation, per night
The resort fee includes:
- Pool access
- Beach loungers
- Health club access
- Fitness center access
- Business center/computer access
- Newspaper
- Faxes
- In-room safe
- In-room coffee
- Parking
- Additional inclusions
We have included all charges provided to us by the property.
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Fee for buffet breakfast: USD 15.95 per person (approximately)
- Refrigerator fee: USD 10 per night
- In-room microwave fee: USD 10 per night
- Rollaway bed fee: USD 10.0 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash
Safety features at this property include a smoke detector
We should mention
The seasonal pool will be open from May to September
Pool access available from 6:00 AM to 8:30 PM
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Heritage Resort Southbury
Heritage Hotel Southbury
Heritage Southbury
Heritage Hotel BW Premier Collection Southbury
Heritage Hotel BW Premier Collection
Heritage BW Premier Collection Southbury
Heritage BW Premier Collection
Heritage Hotel Golf Spa BW Collection Southbury
Heritage Hotel Golf Spa BW Collection
Heritage Golf Spa BW Collection Southbury
Heritage Golf Spa BW Collection
Frequently asked questions
Overall score and ratings
4.1
Very Good
4.3/5
Cleanliness
4.2/5
Staff & service
4.0/5
Amenities
4.0/5
Property conditions & facilities
5/5 Excellent
Jeffrey
Traveled with family
2021/9/13
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2021
4/5 Good
Verified traveler
2021/8/19
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2021
5/5 Excellent
Verified traveler
Traveled with partner
2021/8/4
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2021
3/5 Okay
Verified traveler
Traveled with family and small children
2021/7/27
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 5 nights in Jul 2021