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Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection

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Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Premium bedding, pillowtop beds, in-room safe, blackout drapes

Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection的簡介

Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection

3.5 out of 5

4.1/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • 游泳池
  • 免費無線上網
  • 含停車
  • 空調
  • Spa
  • 餐廳

Cleaning and safety practices

  • 消毒清潔
  • 提供手部清潔用品
  • 個人防護裝備

附近地區

  • 熱門景點Hollow Park開車 9 分鐘
  • 熱門景點Glebe House Museum and The Gertrude Jekyll Garden開車 9 分鐘
  • 熱門景點Southford Falls State Park開車 9 分鐘
  • 機場New Haven, CT (HVN-Tweed - New Haven Regional)開車 45 分鐘

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關於此地區

Southbury

Located in Southbury, Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection is in the suburbs and near theme parks. Rocky Glen State Park and George C. Waldo State Park reflect the area's natural beauty and area attractions include Glebe House Museum and The Gertrude Jekyll Garden and Quassy Amusement Park. Flanders Nature Center and Bellamy-Ferriday House and Garden are also worth visiting. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as sledding and snow tubing.
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Popular Location

附近景點

  • Hollow Park - 開車 9 分鐘
  • Glebe House Museum and The Gertrude Jekyll Garden - 開車 9 分鐘
  • Southford Falls State Park - 開車 9 分鐘
  • Kettletown State Park - 開車 10 分鐘
  • Quassy Amusement Park - 開車 12 分鐘

附近交通

  • Bradley Intl. Airport (BDL) - 65 min drive

餐廳

  • Where to eat
  • Timbers – Restaurant offering American cuisine. Serves breakfast and brunch.
  • The Tavern – Restaurant with a bar offering American cuisine. Serves lunch and dinner, happy hour available.

住宿介紹

Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection

Suburban hotel with 2 restaurants and full-service spa
Along with 2 restaurants, this smoke-free hotel has a full-service spa and a golf course. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle, and a free shopping center shuttle. Other amenities include an indoor pool, a health club, and a bar/lounge. All 163 rooms offer comforts like pillowtop beds and premium bedding, plus free WiFi and flat-screen TVs with cable channels. Other amenities available to guests include MP3 docks, room service, and coffee makers.
Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection offers 163 air-conditioned accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Southbury hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Microwaves and refrigerators can be requested. Housekeeping is provided daily.

Guests can play rounds at the 9-hole golf course. An indoor pool, a seasonal outdoor pool, and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Spa at the Heritage has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

住宿設施服務

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Free area shuttle up to 5 miles
  • Free shopping center shuttle

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–9:30 AM: USD 15.95 per person
  • 2 restaurants
  • 1 poolside bar and 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 9 holes of golf
  • Aerobics classes
  • Arcade/game room
  • Basketball
  • Bicycle rentals
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Pilates classes
  • Sauna
  • Seasonal outdoor pool
  • Spa tub
  • Steam room
  • Volleyball
  • Yoga classes

Family friendly

  • Arcade/game room
  • Free area shuttle
  • Indoor pool
  • Microwave (on request)
  • Refrigerator (on request)
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Golf cart
  • Golf clubs
  • Golf lessions with a pro
  • Golf privileges (optional)
  • Golf pro shop
  • Luggage storage
  • Wedding services

Languages spoken

  • English
  • Russian
  • Spanish

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Vineyard

Spa

  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Fireplace in lobby
  • Renovated entire property - March 2015
  • Smoke-free property

客房設施

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • 42-inch flat-screen TV
  • Cable channels
  • MP3 dock
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Refrigerator (on request)

More

  • Connecting rooms available
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

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規定

入住

Check-in from 4 PM - 2:00 AM
Late check-in subject to availability
Minimum check-in age - 21

退房

Check-out before 11:00 AM
Express check-out

特殊入住指示

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

整修與關閉

Due to COVID-19, this property’s food and beverage options may be limited.

進出說明

Staffed front desk

寵物

Pets not allowed (service animals welcome)
Service animals are exempt from fees

兒童和加床

Children are welcome
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are not available

此住宿接受的付款方式

重要資訊

費用

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 7.00 per accommodation, per night
The resort fee includes:
  • Pool access
  • Beach loungers
  • Health club access
  • Fitness center access
  • Business center/computer access
  • Internet access
  • Newspaper
  • Faxes
  • In-room safe
  • In-room coffee
  • Parking
  • Additional inclusions

We have included all charges provided to us by the property.

可選設施服務

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 15.95 per person (approximately)
  • Refrigerator fee: USD 10 per night
  • In-room microwave fee: USD 10 per night
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

注意事項

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

其他規定

The seasonal pool will be open from May to September
Pool access available from 6:00 AM to 8:30 PM
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

住宿別名

Heritage Resort Southbury
Heritage Hotel Southbury
Heritage Southbury
Heritage Hotel BW Premier Collection Southbury
Heritage Hotel BW Premier Collection
Heritage BW Premier Collection Southbury
Heritage BW Premier Collection
Heritage Hotel Golf Spa BW Collection Southbury
Heritage Hotel Golf Spa BW Collection
Heritage Golf Spa BW Collection Southbury
Heritage Golf Spa BW Collection

常見問題

4.1
Very Good
Rating 5 - Excellent. 341 out of 814 reviews
5 - Excellent 42%
Rating 4 - Good. 286 out of 814 reviews
4 - Good 35%
Rating 3 - Okay. 122 out of 814 reviews
3 - Okay 15%
Rating 2 - Poor. 52 out of 814 reviews
2 - Poor 6%
Rating 1 - Terrible. 13 out of 814 reviews
1 - Terrible 2%

4.3/5

Cleanliness

4.2/5

Staff & service

4.0/5

Amenities

4.0/5

Property conditions & facilities
Write a review

4/5 Good

Business traveler
Liked: Cleanliness, staff & service, amenities
Everything was fine, but I was disappointed with your handicapped parking. The spots are probably good for someone in a wheel chair, however, I walk with 2 forearm crutches. For me the distance from the handicapped spaces to the main desk was very long!
Stayed 2 nights in Jun 2021

3/5 Okay

Liked: Property conditions & facilities
Disliked: Cleanliness
This was my second weekend in a row at this hotel. Last weekend was a flush due to there not being power in the area and not at the hotel when I arrived. In addition to this I was allergic to something in the hotel room, my shower was broken and I had to switch hotel rooms. Nancy, Jasmine and Cassandra made my last stay great despite the initial experience. And because of this I tried to give this hotel another chance. This hotel caters more to the elderly population/retires. Which is great however the cons are in the process of this my experience was not so great in the pool area last weekend and this weekend. Last weekend it was evident that many of the fitness club members were irritated by the facts that there were families with children there and behaved as though they essentially owned the place. Which turned into a young man to which I believe was a manager of the fitness/ pool area. It was evident that he may be in need of cultural competency and better interpersonal skills. Or better yet to be demoted and someone that can respect hotel guests be re-assigned to his role. It rained while I was in the outdoor pool on Monday afternoon, and all of the guests went to the indoor pool. However we were told in a rather disrespectful manner to get out of the pool due to safety precautions to which I understand however better training is necessary. This hotel is not family nor kid friendly.
Stayed 1 night in Jun 2021

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you Nancy, Jasmine, Casandra for making our stay a great one. My only suggestion would be specific swimming hours for hotel guests and gym/pool members. Especially during major holidays and summer/ school vacations.
Stayed 2 nights in May 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very pleasantly surprised with the well maintained property, friendly staff at front desk and in the Tavern restaurant, room and general cleanliness of the hotel. I will definitely be returning.
Stayed 2 nights in May 2021

3/5 Okay

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
The indoor pool, hot tub, and fitness center are the best features on the property. The wind blew small particles from outdoor foliage into the outdoor pool. The guest rooms are outdated and the elevators are very small.
Stayed 2 nights in May 2021