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Reviews of Hôtel Swexan

5 out of 5
Hôtel Swexan
2575 McKinnon St, Dallas, TX

Reviews

9.8

Exceptional

Rating 10 - Excellent. 57 out of 63 reviews" "
Rating 8 - Good. 3 out of 63 reviews" "
Rating 6 - Okay. 2 out of 63 reviews" "
Rating 4 - Poor. 1 out of 63 reviews" "
Rating 2 - Terrible. 0 out of 63 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Denetrya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just AMAZING!
Stayed 2 nights in May 2024
Response from Jordan S. on 2024/5/15
Dear Denetrya, Thank you for providing us with feedback from your visit to Hôtel Swexan. I am happy to see you enjoyed your experience overall and hope to welcome you back soon. I will be sure to share your kind words with our entire hotel team and please don't hesitate to reach out upon your next visit to the hotel.

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and great staff
Stayed 2 nights in May 2024
Response from Jordan S. on 2024/5/13
Dear Amanda, Thank you for providing us with feedback from your visit to Hôtel Swexan. I am happy to see you enjoyed your experience overall and hope to welcome you back soon. I will be sure to share your kind words with our entire hotel team and please don't hesitate to reach out upon your next visit to the hotel.

10/10 Excellent

Piper

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing luxury hotel that offered plenty of dining options and amazing staff. The valet was perfect too!
Stayed 2 nights in May 2024
Response from Jordan S. on 2024/5/11
Dear Piper, Thank you for providing us with feedback from your visit to Hôtel Swexan. I am happy to see you enjoyed your experience overall and hope to welcome you back soon. I will be sure to share your kind words with our entire hotel team and please don't hesitate to reach out upon your next visit to the hotel

10/10 Excellent

Rosanne

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the views from the rooms and especially the pool. This is my new favorite hotel in Dallas. Beautiful decor and the staff is top notch in hospitality
Stayed 1 night in Apr 2024
Response from Jordan S. on 2024/5/10
Dear Ms. Rosanne, Thank you for providing us with feedback from your visit to Hôtel Swexan. I am happy to see you enjoyed your experience overall and hope to welcome you back soon. I will be sure to share your kind words with our entire hotel team and please don't hesitate to reach out upon your next visit to the hotel.

10/10 Excellent

Precious

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel very relaxing and clean .. pictures does the property no justice
Stayed 1 night in May 2024
Response from Jordan S. on 2024/5/9
Dear Ms. Precious, Thank you for providing us with feedback from your visit to Hôtel Swexan. I am happy to see you enjoyed your experience overall and hope to welcome you back soon. I will be sure to share your kind words with our entire hotel team and please don't hesitate to reach out upon your next visit to the hotel.

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel…beautifully decorated lobby areas, restaurants and rooms. My room had a gorgeous view of downtown Dallas at night. Rooftop is super hip. Restaurants are delicious. Staff is very respectful and attentive. I was in town visiting my daughter and will stay again for my next visit! Cheers!
Stayed 2 nights in Apr 2024
Response from Jordan S. on 2024/4/29
Dear Ms. Kristin, Thank you for providing us feedback from your visit to Hôtel Swexan. I am happy to see you enjoyed your experience overall and hope to welcome you back soon. I will be sure to share your kind words with our entire hotel team and please don't hesitate to reach out upon your next visit to the hotel, we would love to oversee your reservation from start to finish to ensure you are well looked after.

10/10 Excellent

Cleary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning five star property with amazing restaurants
Stayed 3 nights in Apr 2024
Response from Jordan S. on 2024/4/22
Dear Cleary, Thank you for providing us feedback from your visit to Hôtel Swexan. I am happy to see you enjoyed your experience overall and hope to welcome you back soon. I will be sure to share your kind words with our entire hotel team and please don't hesitate to reach out upon your next visit to the hotel.

10/10 Excellent

Teri

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and very clean
Stayed 2 nights in Apr 2024
Response from Jordan S. on 2024/4/10
Dear Teri, Thank you for providing us feedback from your visit to Hôtel Swexan. I am happy to see you enjoyed your experience overall and hope to welcome you back soon. I will be sure to share your kind words with our entire hotel team and please don't hesitate to reach out upon your next visit to the hotel.

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was so nice I ended up extending my trip. Everyone is welcoming and makes sure you feel at home, specially housekeeping..they deserve 10 stars for I have not seen this level of greatness since five stat hotels in the 90s, this hotel truly reminded me of what I thought had been lost in hotels. My room was quiet, and everything was comfortable. Thank You and I will see you soon!!!!
Stayed 3 nights in Mar 2024
Response from Jordan S. on 2024/4/10
Dear Sofia, Thank you for providing us feedback from your visit to Hôtel Swexan. I am happy to see you enjoyed your experience overall and hope to welcome you back soon. I will be sure to share your kind words with our entire hotel team and please don't hesitate to reach out upon your next visit to the hotel.

10/10 Excellent

Vicki, Fairhope

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my first stay at the Swexan. The gym is fabulous. Will be back!
Stayed 2 nights in Mar 2024
Response from Jordan S. on 2024/3/26
Dear Vicki, Thank you for providing us feedback from your visit to Hôtel Swexan. I am happy to see you enjoyed your experience overall and hope to welcome you back soon. I will be sure to share your kind words with our entire hotel team and please don't hesitate to reach out upon your next visit to the hotel.

6/10 Okay

Armando

Disliked: Staff & service
Stayed 1 night in Mar 2024
Response from Jordan S. on 2024/3/25
Dear Mr. Armando, Thank you for providing us with your valuable feedback from your visit to Hôtel Swexan, we greatly appreciate you taking the time to complete the survey. What could we have done to make sure stay great? Your feedback helps us improve as a team. If you do return to the hotel, please do not hesitate to reach out; we would love to oversee your reservation from start to finish to ensure you are well looked after.

10/10 Excellent

Janna, Gulfport

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and service was impeccable. The room was beautifully, decorated and very comfortable. The bathroom is very large with a separate bathtub and shower.
Stayed 4 nights in Mar 2024
Response from Jordan S. on 2024/3/25
Dear Ms. Janna, Thank you for providing us feedback from your visit to Hôtel Swexan. I am happy to see you enjoyed your experience overall and hope to welcome you back soon. I will be sure to share your kind words with our entire hotel team and please don't hesitate to reach out upon your next visit to the hotel.

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay. Well worth it
Stayed 3 nights in Mar 2024
Response from Jordan S. on 2024/3/15
Dear Mr. Hector, Thank you for providing us feedback from your visit to Hôtel Swexan. I am happy to see you enjoyed your experience overall and hope to welcome you back soon. I will be sure to share your kind words with our entire hotel team and please don't hesitate to reach out upon your next visit to the hotel.

10/10 Excellent

Dominick, River Hills

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Feels like a boutique hotel. We reserved a corner room...it was a bit larger and worth the small upfick in price. Restaurants were casual, not crowded, and perfect for us.
Stayed 4 nights in Mar 2024
Response from Jordan S. on 2024/3/11
Dear Mr. Domonick, Thank you for providing us feedback from your visit to Hôtel Swexan. I am happy to see you enjoyed your experience overall and hope to welcome you back soon. I will be sure to share your kind words with our entire hotel team and please don't hesitate to reach out upon your next visit to the hotel.

10/10 Excellent

DON

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel
Stayed 2 nights in Mar 2024
Response from Jordan S. on 2024/3/15
Dear Mr. Don, Thank you for providing us feedback from your visit to Hôtel Swexan. I am happy to see you enjoyed your experience overall and hope to welcome you back soon. I will be sure to share your kind words with our entire hotel team and please don't hesitate to reach out upon your next visit to the hotel.

10/10 Excellent

Melissa

Stayed 2 nights in Mar 2024
Response from Julian Payne on 2024/3/29
Melissa,Thank you so much for staying with us and we look forward to your return visitBestJulian

10/10 Excellent

WHITNEY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and friendly
Stayed 3 nights in Mar 2024
Response from Alec Bendix on 2024/3/7
Thank you for providing us feedback from your visit to Hôtel Swexan. I am happy to see you enjoyed your experience overall and hope to welcome you back soon. I will be sure to share your kind words with our entire hotel team and please don't hesitate to reach out upon your next visit to the hotel.

10/10 Excellent

laila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property so much!
Stayed 1 night in Feb 2024
Response from Alec Bendix on 2024/3/7
Thank you for providing us feedback from your visit to Hôtel Swexan. I am happy to see you enjoyed your experience overall and hope to welcome you back soon. I will be sure to share your kind words with our entire hotel team and please don't hesitate to reach out upon your next visit to the hotel.

10/10 Excellent

john

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s close to the Maverick’s arena. Great in hotel restaurants. Mattress could be better.
Stayed 3 nights in Feb 2024
Response from Alec Bendix on 2024/2/21
Thank you for providing us feedback from your visit to Hôtel Swexan. I am happy to see you enjoyed your experience overall and hope to welcome you back soon. I will be sure to share your kind words with our entire hotel team and please don't hesitate to reach out upon your next visit to the hotel. I additionally will share your mattress feedback with our housekeeping team so that we can further look into this.

10/10 Excellent

Tasha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 1 night in Feb 2024
Response from Alec Bendix on 2024/2/21
Thank you for providing us feedback from your visit to Hôtel Swexan. I am happy to see you enjoyed your experience overall and hope to welcome you back soon. I will be sure to share your kind words with our entire hotel team and please don't hesitate to reach out upon your next visit to the hotel.

10/10 Excellent

Alexandria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Alec Bendix on 2024/2/21
Thank you for providing us feedback from your visit to Hôtel Swexan. I am happy to see you enjoyed your experience overall and hope to welcome you back soon. I will be sure to share your kind words with our entire hotel team and please don't hesitate to reach out upon your next visit to the hotel.

10/10 Excellent

Sharon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Alec Bendix on 2024/2/1
Dear Sharon,Thank you for providing us feedback from your visit to Hôtel Swexan. I am delighted to see you enjoyed your experience and hope to welcome you back in the near future.Sincerely,Alec BendixAssistant Director of Front Office

10/10 Excellent

mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was perfect!
Stayed 2 nights in Jan 2024
Response from Alec Bendix on 2024/2/1
Dear Mark,Thank you for providing us feedback from your visit to Hôtel Swexan. I am delighted to see you enjoyed your experience and hope to welcome you back in the near future.Sincerely,Alec BendixAssistant Director of Front Office

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Alec Bendix on 2024/2/1
Dear Amanda,Thank you for providing us feedback from your visit to Hôtel Swexan. I am delighted to see you enjoyed your experience and hope to welcome you back in the near future.Sincerely,Alec BendixAssistant Director of Front Office

10/10 Excellent

Anthon

Liked: Cleanliness, property conditions & facilities
Enjoyed my stay.
Stayed 2 nights in Dec 2023
Response from Alec Bendix on 2024/2/1
Dear Anton,Thank you for providing us feedback from your visit to Hôtel Swexan. I am delighted to see you enjoyed your experience and hope to welcome you back in the near future.Sincerely,Alec BendixAssistant Director of Front Office

10/10 Excellent

Jaiden

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Alec Bendix on 2024/2/1
Dear Jaiden,Thank you for providing us feedback from your visit to Hôtel Swexan. I am delighted to see you enjoyed your experience and hope to welcome you back in the near future.Sincerely,Alec BendixAssistant Director of Front Office

10/10 Excellent

Chantal, Arlington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such an amazing experience, if you are in Dallas you need to stay at this hotel. The ambiance is incredible, they have several restaurants on site so you never have to leave. The gym is top of the line and the rooftop has the most amazing pool and bar. Every detail is accounted for you will be blown away. Stay at the SWEXAN
Stayed 1 night in Dec 2023
Response from Alec Bendix on 2024/2/1
Dear Chantal,Thank you for providing us feedback from your visit to Hôtel Swexan. I am delighted to see you enjoyed your experience and hope to welcome you back in the near future.Sincerely,Alec BendixAssistant Director of Front Office

10/10 Excellent

Bigg The Bodyguard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Alec Bendix on 2024/2/1
Dear Bigg,Thank you for providing us feedback from your visit to Hôtel Swexan. I am delighted to see you enjoyed your experience and hope to welcome you back in the near future.Sincerely,Alec BendixAssistant Director of Front Office

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great atmosphere.
Stayed 1 night in Dec 2023
Response from Alec Bendix on 2024/2/1
Dear Alberto,Thank you for providing us feedback from your visit to Hôtel Swexan. I am delighted to see you enjoyed your experience and hope to welcome you back in the near future.Sincerely,Alec BendixAssistant Director of Front Office

10/10 Excellent

Karla J Sanchez

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful time and all of the staff was wonderful.
Stayed 2 nights in Dec 2023
Response from Alec Bendix on 2024/2/1
Dear Karla,Thank you for providing us feedback from your visit to Hôtel Swexan. I am delighted to see you enjoyed your experience and hope to welcome you back in the near future.Sincerely,Alec BendixAssistant Director of Front Office

10/10 Excellent

JODY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice new hotel in downtown Dallas! If you are looking for a swanky quiet place, this is it! Great bars and dinning options!
Stayed 1 night in Dec 2023
Response from Alec Bendix on 2024/2/1
Dear Jody,Thank you for providing us feedback from your visit to Hôtel Swexan. I am delighted to see you enjoyed your experience and hope to welcome you back in the near future.Sincerely,Alec BendixAssistant Director of Front Office

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
These folks here at Hotel Swexan are incredible.
Stayed 1 night in Dec 2023
Response from Alec Bendix on 2024/2/1
Dear Paul,Thank you for providing us feedback from your visit to Hôtel Swexan. I am delighted to see you enjoyed your experience and hope to welcome you back in the near future.Sincerely,Alec BendixAssistant Director of Front Office

10/10 Excellent

Donna

Stayed 1 night in Dec 2023
Response from Alec Bendix on 2024/2/1
Dear Donna,Thank you for providing us feedback from your visit to Hôtel Swexan. I am delighted to see you enjoyed your experience and hope to welcome you back in the near future.Sincerely,Alec BendixAssistant Director of Front Office

10/10 Excellent

marcela, Portales

Stayed 1 night in Dec 2023
Response from Alec Bendix on 2024/2/1
Dear Marcela,Thank you for providing us feedback from your visit to Hôtel Swexan. I am delighted to see you enjoyed your experience and hope to welcome you back in the near future.Sincerely,Alec BendixAssistant Director of Front Office

10/10 Excellent

Marco, San antonio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect. the gym is impressive. the rooms are well thought of. 20x better that the rosewood at half the price.
Stayed 1 night in Dec 2023
Response from Alec Bendix on 2024/2/1
Dear Marco,Thank you for providing us feedback from your visit to Hôtel Swexan. I am delighted to see you enjoyed your experience and hope to welcome you back in the near future.Sincerely,Alec BendixAssistant Director of Front Office

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, property conditions & facilities
One of the nicest properties that I have ever stayed in. The amenities are incredible. They have thought of everything. The staff is really nice--maybe a few tweaks here and there and as they have more time under their belt, this will be among the top Dallas hotels, if not the top.
Stayed 2 nights in Oct 2023
Response from Alec Bendix on 2024/2/1
Dear Kristy,Thank you for providing us feedback from your visit to Hôtel Swexan. I am delighted to see you enjoyed your experience and hope to welcome you back in the near future.Sincerely,Alec BendixAssistant Director of Front Office

6/10 Okay

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great views and pool
The Hotel is very nice . The views from the rooms are to die for . Huge bathrooms with tons of space . Fully stocked bar with all the drinks , liquors and snacks you could imagine. The restaurants are not very good at all . The Steak house was horrible and all I can say is they have lot of work to do . The 25th floor pool and bar is the best thing g about the Hotel . The young Bartenders and waitresses do a very good job making you feel special. Excellent valet service and overnight clerk does great job as well . Only complaint was the supposed fine dining on the property. I expected so much more from an upscale Hotel .
Stayed 2 nights in Sep 2023

8/10 Good

Haley

Stayed 1 night in Aug 2023
Response from Alec Bendix on 2024/2/1
Dear Haley,Thank you for providing us feedback from your visit to Hôtel Swexan. I am delighted to see you enjoyed your experience and hope to welcome you back in the near future.Sincerely,Alec BendixAssistant Director of Front Office

10/10 Excellent

Jason

Great Hotel!
Stayed 1 night in Jul 2023
Response from Alec Bendix on 2024/2/1
Dear Jason,Thank you for providing us feedback from your visit to Hôtel Swexan. I am delighted to see you enjoyed your experience and hope to welcome you back in the near future.Sincerely,Alec BendixAssistant Director of Front Office

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel to Frequent in Dallas
Very nice and comfortable hotel. Rooms and common areas were very clean and felt inviting. We enjoyed that they have a few different restaurant options, and they were all good (except for a few items at Leonie). Probably the biggest complaint was some of the staff were not up to par for a hotel of this caliber which can be understood as they had to staff an entire hotel and multiple restaurants. Some of the front desk staff seemed like they needed more training/experience as well as some of the staff in Leonie.
Stayed 1 night in Jul 2023

10/10 Excellent

Allen

Stayed 3 nights in Jun 2023
Response from Alec Bendix on 2024/2/1
Dear Allen,Thank you for providing us feedback from your visit to Hôtel Swexan. I am delighted to see you enjoyed your experience and hope to welcome you back in the near future.Sincerely,Alec BendixAssistant Director of Front Office

8/10 Good

Krystal

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property and great staff, overall. Wish they had a spa!
Stayed 1 night in Jun 2023
Response from Alec Bendix on 2024/2/1
Dear Krystal,Thank you for providing us feedback from your visit to Hôtel Swexan. I am delighted to see you enjoyed your experience and hope to welcome you back in the near future.Sincerely,Alec BendixAssistant Director of Front Office

10/10 Excellent

Hector Alfredo Rojas

Stayed 3 nights in Oct 2023
Response from Alec Bendix on 2024/2/1
Dear Hector,Thank you for providing us feedback from your visit to Hôtel Swexan. I am delighted to see you enjoyed your experience and hope to welcome you back in the near future.Sincerely,Alec BendixAssistant Director of Front Office