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Reviews of Home2 Suites by Hilton Dallas Medical District Lovefield

3 out of 5
Home2 Suites by Hilton Dallas Medical District Lovefield
4866 HARRY HINES BLVD, Dallas, TX

Reviews

9.2

Wonderful

Rating 10 - Excellent. 165 out of 216 reviews" "
Rating 8 - Good. 29 out of 216 reviews" "
Rating 6 - Okay. 12 out of 216 reviews" "
Rating 4 - Poor. 5 out of 216 reviews" "
Rating 2 - Terrible. 5 out of 216 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

maher, Chicago

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent new property. Amazing staff. Highly recommended.
Stayed 3 nights in Apr 2024

8/10 Good

John

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Very spacious and relatively new rooms.
Stayed 3 nights in May 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great yes the breakfast quality needs reveiwing.
Stayed 1 night in May 2024

10/10 Excellent

Sara

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was very nice. The room was clean upon arrival. The breakfast was good. There was an elevator not working that made the wait a little longer, but otherwise all was great.
Stayed 1 night in May 2024
Response from Sean on 2024/5/13
Hello SaraThank you for your positive feedback. I am so happy to hear that you were pleased with your recent stay with us. I apologize about the speed of the elevator; We are working to get this resolved as quickly as possible. We hope to see you soon.With Gratitude,

10/10 Excellent

Ahmed, Rochester Hills

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right next to a 7 Eleven and a Panera. Clean spacious rooms. Friendly staff. Wish they had more breakfast choices. 5/5 for the price.
Stayed 2 nights in May 2024
Response from Sean on 2024/5/13
Hello AhmedThank you for your recent stay at Home2 Suites Dallas Medical District. We are so happy to hear that you enjoyed your stay with us. We look forward to seeing you again soon.Take care,

10/10 Excellent

Margaret

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Homeless people close by.
Stayed 3 nights in May 2024
Response from Sean on 2024/5/9
Hello MargaretThank you for your recent stay at Home2 Suites. We are happy to hear that you enjoyed your stay with us. Unfortunately, there is homelessness in the area and there is little that we are able to do about it. However, we ensure the safety of our guests. There is overnight security that monitors the exterior parking lot. Thank you for taking the time to leave valued feedback and we hope that you stay with us in the near future.Take care,

10/10 Excellent

Johnathan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place, good staff, clean property, but there is an alarming amount of loiterers. Outside my room in the parking lot 3 are currently setting up a dumpster as a lean to, while there are roughly 5 others wandering around.
Stayed 1 night in May 2024
Response from Sean on 2024/5/9
Hello JohnathanThank you for your recent stay at Home2 Suites. I am so happy to hear that you enjoyed the amenities of the hotel, especially the cleanliness of the property. Unfortunately, we do have homelessness in the area and there is little that we can do. We ensure guests safety with maintaining property grounds and having overnight security. Thank you for taking time to leave feedback, and we look forward to seeing you soon.With Gratitude,

10/10 Excellent

Kenneth, Morgan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Sean on 2024/5/7
Hello KennethThank you for your recent stay at Home2 Suites. We are so thankful for your five-star review. As the team leader, I am happy that the staff was accommodating to your request. We hope to see you again soon.With Gratitude,

10/10 Excellent

Jennifer, Hampstead

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was friendly and knowledgeable. The train was a small walk from the hotel. The rooms were roomy and clean. The hotel was new when we stayed. We will stay again
Stayed 3 nights in Mar 2024
Response from Sean on 2024/5/7
Hello JenniferThank you for your recent stay at Home2 Suites. Thank you for your amazing feedback. We are so happy to hear that you enjoyed your stay with us. As the team leader, I am ecstatic that the staff was able to assist you in any way that they could. We look forward to seeing you soon.With Gratitude,

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Sean on 2024/5/7
Hello AlexThank you for your recent stay at Home2 Suites. I am so happy to hear that you enjoyed your stay with us. We cannot wait to welcome you again soon.Take care,

10/10 Excellent

Phyllis

Stayed 4 nights in Apr 2024
Response from Sean on 2024/5/1
Hello PhyllisThank you for your five star review. We are so happy to hear that you enjoyed your stay with us. We cannot wait to welcome you again soon.Take care

10/10 Excellent

Ashleigh

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great overall experience, staff was welcoming and friendly. Let us check in early which was so nice ! Didn’t rush us or disturb us during our stay. Easy check in and no issues at all ! Didn’t get to enjoy the complimentary breakfast as there was a slight miscommunication as to what time breakfast ends on weekdays and the shower has some stuff in it upon arrival but overall 9/10 and would come back!
Stayed 1 night in Apr 2024
Response from Sean on 2024/5/1
Hello AshleighThank you so much for your positive feedback. I am so happy to hear that you enjoyed your stay. I apologize that you were unable to make it to breakfast. Thank you staying with us, and we look forward to seeing you soon.Take Care

8/10 Good

Isaac

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel itself was pretty great, no big issues. My only complaint was that the bathroom essentially doesn't have a door, so any sound can clearly be heard by the whole room. Location was very convenient, however I wouldn't plan going anywhere on foot, the area was kinda sketch
Stayed 3 nights in Apr 2024
Response from Sean on 2024/5/1
Hello IsaacThank you for your recent stay at Home2 Suites. We are so happy to hear you enjoyed your stay with us. I will be in contact with the maintenance team regarding the bathroom door for any future stays. We hope that you stay with us again in the future.With Gratitude,

10/10 Excellent

maher, Chicago

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent new property. Staff are super friendly and helpful. Surrounding area is not great, many homeless people and construction.
Stayed 3 nights in Apr 2024
Response from Sean on 2024/5/1
Hello MaherThank you for your recent stay at Home2 Suites. We are so happy to hear you enjoyed your stay with us. We cannot wait to welcome you again.Take care

8/10 Good

venkata

Rooms are very clean so is breakfast area. Particularly bathroom are kept very clean. Shower glassdoors are sparkling clean.
Stayed 1 night in Apr 2024
Response from Sean on 2024/4/24
Hello VenkataThank you for your recent stay at Home2 Suites. We are thrilled that you enjoyed your stay with us. We look forward to seeing you again soon.With Gratitude,

10/10 Excellent

Nnamdi

Stayed 2 nights in Apr 2024

10/10 Excellent

Corina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic room. Breakfast was yummy. Staff very courteous.
Stayed 1 night in Apr 2024
Response from Sean on 2024/4/24
Hello CorinaThank you for your recent stay at Home2 Suites. We are so happy to you that you enjoyed your stay with us. I am thrilled that the staff was courteous and friendly towards you. We look forward to seeing you again.Take care

10/10 Excellent

maher, Chicago

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent new property. Space in the room is great and excellent work area. Staff is super friendly. Housekeeping needs to improve, especially bathroom cleanliness.
Stayed 3 nights in Apr 2024
Response from Sean on 2024/4/20
Hello MaherThank you for your valued feedback. As the team leader I will make sure to discuss the cleanliness with our executive housekeeper. I am so happy to hear that you enjoyed your stay with us. We cannot wait to see you again soon.Take care,

10/10 Excellent

Isai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 1 night in Apr 2024
Response from Sean on 2024/4/20
Hello IsaiThank you for your five star review! We are so happy to hear that you enjoyed your stay with us. We cannot wait to welcome you back!With gratitude,

8/10 Good

Adam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were spacious, clean, and quiet. Though the staff was very friendly, they did not have the resources to provide us with the extra pillow and toothbrush we requested.
Stayed 2 nights in Apr 2024
Response from Sean on 2024/4/16
Hello AdamThank you so much for taking the time to leave valued feedback. I am happy to hear that the staff was friendly and accommodating to you. I apologize that you did not receive your items that you requested. This will be something that is discussed with the front desk team. We hope that you give us another chance to make any future stays more enjoyable.With Gratitude,

8/10 Good

Amanda

Stayed 1 night in Apr 2024
Response from Sean on 2024/5/7
Hello AmandaThank you for your recent stay at Home2 Suites. We hope you enjoyed your stay with us; We cannot wait to welcome you again soon.With Gratitude,

10/10 Excellent

Susan

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this relatively new property. Great location close to Love Field, downtown and with good access to Arlington (for Rangers game) and Fort Worth. Room was very spacious and clean. Great black out shades for sleeping. Kitchen was fulled kitted. Shower pressure could have been a little stronger. The free breakfast was pretty impressive. A full assortment of breakfast sandwiches, make your own waffles, etc. People were friendly. Would definitely stay here again!
Stayed 2 nights in Apr 2024
Response from Sean on 2024/4/11
Hello SusanWow! Thank you for taking the time to leave a review with positive feedback. We are so happy to hear that you enjoyed your stay with us. We cannot wait to welcome you again soon.With Gratitude,

10/10 Excellent

Weiyan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, spacious room, clean
Stayed 2 nights in Apr 2024
Response from Sean on 2024/4/11
Hello WeiyanThank you for your positive feedback. We are so happy to hear that you enjoyed your stay with us. We look forward to seeing you again soon.Take care

10/10 Excellent

lorrie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Sean on 2024/4/12
Hello LorrieThank you for your recent stay at Home2 Suites. We look forward to seeing you again soon.Take care

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
Well kept definitely will use again if needed
Stayed 2 nights in Mar 2024
Response from Sean on 2024/4/8
Hello JasmineThank you for 5-star review. We are so happy to hear that you enjoyed your stay with us. We look forward to seeing you again soon.Best,

10/10 Excellent

Meoshay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time here and loved it !
Stayed 1 night in Apr 2024
Response from Sean H. on 2024/4/6
Hello MeoshayThank you for 5-star review. I am so happy to hear that your stay was satisfactory. We cannot wait to see you again soon.Take care

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New and clean, conveniently located. Friendly staff, good breakfast.
Stayed 1 night in Apr 2024
Response from Sean H. on 2024/4/6
Hello DanielThank you for your recent stay at Home2 Suites. We are thrilled that we matched your expectations. As the team leader, I am proud that you were welcome and accommodated.Take care

10/10 Excellent

Ali

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to go to Children’s Hospital and it was just across the street. The check in was amazing and so welcoming!
Stayed 1 night in Apr 2024
Response from Hilarie on 2024/4/3
Thank you Ali for your review. We sincerely appreciate the feedback of our hotel. Hoping all is well with your loved one.

8/10 Good

Justin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was very clean and organized, breakfast was good. It is fairly close to a commuter rail system that was fairly noisy but not terrible.
Stayed 2 nights in Mar 2024
Response from Hilarie on 2024/4/3
Justin, Thank you for being our guest. We hope that you will come back and visit us soon.

10/10 Excellent

Siyuan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this is a great place to stay. rooms are very clean and large. great locations for UTsouthwestern.
Stayed 2 nights in Mar 2024
Response from Sean on 2024/4/1
Hello SiyuanThank you so much for your recent stay at Home2 Suites. We are so happy to hear you enjoyed your stay with us. We cannot wait to welcome you back.With Gratitude,

10/10 Excellent

Kassandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying at Home2 they are always super clean, spacious, and very modern. Breakfast is delicious and they have many options. Definitely recommend!
Stayed 2 nights in Mar 2024
Response from Sean on 2024/3/29
Hello KassandraThank you so much for your recent stay at Home2 Suites. We are happy to hear that you enjoyed your stay. We look forward to seeing you soon.Take care

4/10 Poor

Terrie

Stayed 1 night in Mar 2024
Response from Sean on 2024/3/29
Hello TerrieI am sorry to hear that your stay did not go well. I would like to know what we could have done to make your stay more enjoyable. I hope that you could give us a chance to make it right on your next visit to Dallas.With Gratitude,

10/10 Excellent

Yu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at Home2. Room was clean and breakfast was good
Stayed 2 nights in Mar 2024
Response from Sean on 2024/3/26
Hello YuThank you for your recent stay at Home2 Suites. We are so happy to hear that you enjoyed your stay with us. I am so thrilled that your expectations were met. We look forward to seeing you soon.Take care,

10/10 Excellent

Ebonie L, North little rock

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Mar 2024
Response from Sean on 2024/3/26
Hello Ebonie LThank you for your recent stay at Home2 Suites. We are happy to heat that you had a great stay with us. We cannot wait to welcome you again soon.With Gratitude,

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly
Stayed 3 nights in Mar 2024
Response from Sean H. on 2024/3/24
Hello DanielleThank you for your feedback. We are happy to hear that you enjoyed your stay with us. As the team leader, I am so grateful that the staff was friendly and welcoming to you. We look forward to seeing you again soon.With Gratitude,

8/10 Good

Jerry

Liked: Cleanliness, staff & service, amenities
Was a good stay was clean no problems besides the homeless people just being near the cars
Stayed 6 nights in Mar 2024
Response from Sean on 2024/3/19
Hello JerryThank you for your recent stay at Home2 Suites. We are so happy to hear that you enjoyed your stay with us. Unfortunately, there is little we could do about the homelessness in the area. However, we do have security onsite to monitor the parking lot overnight. Again, thanks for your feedback, and we look forward to seeing you soon.Take care

10/10 Excellent

Traci

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large eating area for breakfast was nice.
Stayed 2 nights in Mar 2024
Response from Sean on 2024/3/18
Hello TraciThank you for your recent stay with us. We are more than happy to hear that you enjoyed your stay; We hope to see you again soon.Take care

10/10 Excellent

Annette

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a newer hotel and clean; friendly staff.
Stayed 1 night in Mar 2024
Response from Sean on 2024/3/18
Hello AnnetteThank you for your recent stay with us. We are so excited that you loved our clean suites and friendly staff. Our goal is to make your stay as comfortable as possible, and I am so glad we exceeded your expectations. We cannot wait to welcome you again soon.With graditude,

10/10 Excellent

Ashlei

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay with all our family needed and more. From the kindest check-in staff to clean and organized rooms, plenty of towels and thoughtful touches. Breakfast options were plentiful and constantly monitored. Every staff member encountered were pleasant and seemed happy to be there. Requests were addressed immediately. Highly recommend to any travelers seeking value with comfort and care.
Stayed 2 nights in Mar 2024
Response from Sean on 2024/3/18
Hello AshleiThank you for taking the time to comment on your recent stay with us. It is so nice to hear that you enjoyed your experience with us. We pride ourselves on southern hospitality and friendly service. We cannot wait to see you again soon.Take care!

2/10 Terrible

Kristina

Stayed 2 nights in Mar 2024
Response from Sean on 2024/3/18
Hello KristinaI apologize that your stay did not go as planned. I would like to know what went wrong during your stay with us. What could we have done to make your stay better? You can give me a call at the front desk so we can improve ourselves for future visits.469-466-9000With gratitude,

10/10 Excellent

Johani

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room and I felt very welcomed. Definitely recommend.
Stayed 1 night in Mar 2024
Response from Sean on 2024/3/18
Hello JohaniThank you for your recent stay at Home2 Suites. I am so glad that your stay was amazing, and you recommend our property. As the team leader, I am thrilled that you felt welcome and accommodated. We will see you on your next trip to Dallas.Thanks,

10/10 Excellent

Simon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have a small family of 3 and this hotel is just perfect for us. The staff is friendly, nice parking, fast wifi and good breakfast. Our room is clean and has everything we wanted. We will definitely come back here.
Stayed 1 night in Mar 2024
Response from Sean on 2024/3/18
Hello SimonThank you for your positive feedback. We are so thrilled that you enjoyed your stay with us. We will see you the next time that you are in Dallas.Thanks

10/10 Excellent

Md Borhan, Fremont

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and tidy place to stay in.
Stayed 2 nights in Mar 2024
Response from Sean on 2024/3/18
Hello Md BorhanWoW! Thank you for your positive feedback. We have the most incredible housekeeping team. I will ensure they hear the positive words said about them. We cannot wait to see you soon.Take care

10/10 Excellent

Eli

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the hotel very much. The only bad thing was the homeless people outside the hotel.
Stayed 5 nights in Mar 2024
Response from Sean on 2024/3/18
Hello EliThank you for your recent stay at Home2 Suites. We are so thrilled that you enjoyed your stay with us. We cannot wait to welcome you back.Take care,

10/10 Excellent

Tiffany

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious modern room. Nice city view. They were super kind with early checkin. Negative would be homeless in the garbage outside property.
Stayed 1 night in Mar 2024
Response from Sean on 2024/3/13
Hello TiffanyThank you for your outstanding review. We as a team are so thrilled to have exceeded your expectations. I am so glad that you enjoyed your stay with us. We cannot wait to welcome you again soon.Your friends in hospitality,

10/10 Excellent

Tammy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet!
Stayed 1 night in Mar 2024
Response from Sean on 2024/3/13
Hello TammyThank you for your recent stay at Home2 Suites. We are thrilled that you enjoyed your stay with us. We cannot wait to welcome you again soon.Take care

8/10 Good

Michael

Stayed 1 night in Mar 2024
Response from Hilarie on 2024/4/3
Michael, Thank you for being our guest. We hope that you enjoyed your stay in Dallas and will visit us again soon.

10/10 Excellent

Nnamdi

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast. Clean and safe. Will definitely stay again.
Stayed 3 nights in Mar 2024
Response from Sean on 2024/4/20
Hello NnamdiThank you for your feedback. I am so happy to hear that your stay was excellent and that you would definitely return. Our goal is to provide exceptional service to our guests-- and I am so grateful that we exceeded. With Gratitude,

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, rooms are spacious
Stayed 1 night in Mar 2024
Response from Sean on 2024/3/13
Hello LindaThank you for your recent stay at Home2 Suites. We are proud that you enjoyed your stay with our spacious and clean rooms. We cannot wait to welcome you again soon.Take care.

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable room and bed. I would stay here again.
Stayed 1 night in Mar 2024
Response from Sean H. on 2024/3/13
Hello MelindaThank you for your recent stay at Home2 Suites. We look forward to seeing you again.Thank you