Dear Brittney,Thank you for your glowing review and for choosing to stay with us! We're delighted to hear that you had such a positive experience. It's wonderful to know that you found our standard room comfortable and well-equipped, our breakfast fresh and satisfying, and our location convenient for exploring the area. Our team works hard to ensure every guest feels welcome and valued, so it's rewarding to hear that their efforts made a difference for you. We can't wait to welcome you back on your next visit! Safe travels!Thanks

Dear Henry,I'm sorry to hear that you had a less than satisfactory experience with us. Your feedback is valuable to us, and we take it seriously. If there's anything specific you'd like to share about your visit that we can address or improve upon, please don't hesitate to let us know. We strive to make every guest's experience a positive one, and we would love the opportunity to make things right if you're open to giving us another chance in the future.Thanks

Dear margarita,Thank you very much for your glowing review and for awarding us with a perfect 5/5 rating! We're thrilled to hear that your stay exceeded your expectations and that you found everything to your satisfaction. Providing exceptional service and comfortable accommodations is our top priority, and we're delighted that we succeeded in making your visit enjoyable.Your kind words mean a lot to us, and we can't wait to welcome you back for another wonderful stay in the future.Thanks

Dear Nakisha,We appreciate your perfect rating! It's great to hear that you had an excellent experience with us. If there's anything specific you'd like to share or if there's anything we can do to make your next visit even better, please feel free to reach out. We look forward to serving you again soon!Thanks

Dear Maeshall,Thank you for taking the time to share your feedback with us. We're truly sorry to hear about your disappointing experience during your recent stay. Please accept our sincerest apologies for any rudeness you encountered from our front desk staff and for the disturbance caused by noise from neighboring guests.Your concerns have been noted, and we will address them with our team to ensure that such issues are rectified promptly. We strive to provide all our guests with a comfortable and pleasant stay, and we regret that we fell short of meeting your expectations on this occasion.We appreciate your valuable feedback as it helps us to improve our services for future guests. If there's anything else you would like to discuss or if you would consider giving us another chance to make it right, please don't hesitate to reach out to us directly.Thanks

Dear Madhusudana,hank you for your feedback! We truly appreciate you taking the time to share your experience with us. It's wonderful to hear that you enjoyed your stay. We're committed to providing exceptional service and creating memorable moments for our guests, and we're delighted to know that we met your expectations. Your satisfaction is our priority, and we look forward to welcoming you back soon for another fantastic experience.Thanks

Dear Regina,Thank you immensely for sharing your glowing feedback! We're thrilled to hear that you thoroughly enjoyed your experience with us. Your satisfaction is our utmost priority, and we're delighted to have met your expectations. We appreciate your valuable input regarding the noise on the 2nd floor, and we'll take proactive measures to ensure a quieter environment for our guests in the future. Your feedback helps us continuously improve, and we can't wait to welcome you back for another exceptional stay.Thanks

Dear BrTanya,We're deeply sorry to hear about the series of inconveniences you encountered during your recent stay with us. It's truly disheartening to learn about the issues you faced with the flickering lights, cleanliness of your bed, and the confusion regarding the charges on your card. Please accept our sincerest apologies for the lapses in service and the frustration this has caused you. Rest assured, we take your feedback seriously and will address these concerns with our team to ensure that such incidents are not repeated in the future. We understand your decision not to return, but we sincerely hope you'll reconsider giving us another chance to provide you with the exceptional experience you deserve. If there's anything further we can do to make amends, please don't hesitate to reach out. Your satisfaction is of the utmost importance to us, and we truly regret falling short of your expectations on this occasion.

Dear Cody,We're thrilled to hear that you found our hotel beautiful and enjoyed the great breakfast offerings! However, we sincerely apologize for the inconvenience caused by the unexpected closure of the pool due to an unfortunate incident. While we strive to maintain a clean and safe environment for all our guests, certain situations are beyond our control. We understand the disappointment this may have caused, especially for the kids, and we appreciate your understanding and patience in this matter. Your feedback is invaluable to us, and we will take measures to prevent such incidents from occurring in the future. We hope to have the opportunity to welcome you back for a more enjoyable and seamless experience during your next visit.

Dear Brenda,Thank you so much for your wonderful review and for awarding us with a perfect rating! We are thrilled to hear that you had such a fantastic experience during your stay with us. Our team works hard to ensure that every guest feels welcomed and well taken care of, and it's incredibly rewarding to hear that we succeeded in providing you with a memorable stay.We truly appreciate your kind words and your recommendation. It was a pleasure to have you as our guest, and we look forward to welcoming you back to our hotel in the future.Thanks

Dear Natasha,We are absolutely delighted to receive your 5-star rating and glowing review! Thank you immensely for taking the time to share your positive experience with us. It means the world to our team to know that we were able to exceed your expectations and create a memorable stay for you.Your feedback fuels our motivation to continue delivering exceptional service to all our guests. We cannot wait to have the pleasure of welcoming you back for another wonderful stay with us.Thanks

Dear Tricia,hank you so much for your outstanding review and for giving us a perfect 5-star rating! We're thrilled to hear that your stay with us was nothing short of excellent.Your kind words truly inspire us to keep up the great work and ensure that every guest has an exceptional experience with us. We can't wait to have the opportunity to welcome you back for another fantastic stay in the future.Thanks

Dear Alfredo,Thank you for taking the time to share your experience with us. We're absolutely thrilled to hear that you thoroughly enjoyed your stay and that our team was able to make it a memorable one. Your satisfaction is our top priority, and we can't wait to welcome you back for another exceptional stay.Thanks

Dear Kelli,Your feedback has truly made our day. We're overjoyed to learn that you had such a wonderful time during your stay with us. Thank you for recognizing our efforts to provide top-notch service and amenities. We're already looking forward to your next visit, and we'll be ready to make it just as fantastic as the last.Thanks

Dear Amber,Thank you so much for taking the time to leave us a review! We're thrilled to hear that you found our room exceptionally clean and spacious. We strive to provide our guests with a comfortable and relaxing stay, and your feedback is valuable to us. We understand that mattress firmness is a personal preference, and we apologize that our beds were too firm for your liking. Your feedback is valuable to us, and we'll certainly take it into consideration as we strive to improve our guest experience.We also appreciate your mention of the feather pillows and understand that preferences vary. We would love the opportunity to make your stay even more comfortable on your next visit. Please feel free to let us know your preferences, and we'll do our best to accommodate them.We hope to welcome you back in the future and provide you with an even more enjoyable stay.Warm regards,Management

Dear Loreta, We're delighted to see your rating! Your feedback is greatly appreciated, and we hope to have the pleasure of hosting you again in the future.Thanks.

Dear Susan,Thank you immensely for your wonderful feedback! Your satisfaction is our utmost priority, and we're thrilled to know that your stay was enjoyable. We're here to ensure your comfort and happiness, and we're delighted to have succeeded. We eagerly await the opportunity to welcome you back again.Thanks.

Dear Raul, What a pleasure it was to receive your feedback about your recent stay at Holiday Inn Express & Suites The Colony! We are absolutely delighted to hear that your experience with us met or exceeded your expectations. Our team works tirelessly to create a comfortable and memorable environment for our guests. afe travels, and thank you for choosing Holiday Inn Express & Suites Plano The Colony!Thanks.

Dear Casey, Thanks a million for your wonderful review! We're thrilled you had a smooth experience from check-in to check-out. A clean room and pool are non-negotiables for us, and we're so glad you noticed. Can't wait to host you again for another hassle-free stay!Thanks.

Dear Sherry,Thank you for your positive feedback and for choosing to stay with us. We're thrilled to hear that you found your stay "Nice & convenient." Your 4-star rating means a lot to us, and we'll continue striving to make improvements wherever possible. We hope to welcome you back again soon!Thanks

Thank you for your glowing review! We're thrilled to hear you enjoyed your stay at Holiday Inn Express The Colony. We look forward to welcoming you back soon!

Dear Amber,Thank you for the fantastic rating! We're thrilled you enjoyed your stay at Holiday Inn Express The Colony. We appreciate your kind words and look forward to welcoming you back soon.Thanks.

Dear Naomi,We're absolutely thrilled to hear that you had a fantastic experience during your recent stay! Your satisfaction is what drives us, and we're delighted to have met your expectations. It was a pleasure having you with us. Looking forward to the pleasure of hosting you again soon!Thanks.

Dear Valencia,Thank you for taking the time to share your feedback with us. we apologize for any inconvenience you may have encountered during your stay at our hotel. we would be eager to address any issues and ensure a more positive experience in the future.Thanks

What a pleasure to read your positive review! We're ecstatic that you enjoyed your time at Holiday Inn Express The Colony. Your satisfaction is our priority, and we can't wait to host you again for another delightful stay.

Dear Pedro, Thank you for your kind words! We're delighted to hear that you find our staff friendly. Providing excellent service is our priority, and we appreciate your positive feedback. We look forward to welcoming you again!Thanks,

We're on cloud nine after reading your amazing review! It's guests like you that make Holiday Inn Express The Colony a special place. Looking forward to providing another exceptional stay when you return!

Your glowing review has brightened our day at Holiday Inn Express The Colony! We're thrilled to have been a part of your memorable experience. Can't wait to welcome you back for another fantastic stay!

Dear Warren M, Thank you for the compliment! We're thrilled to hear you had a great stay. If there's anything specific you loved or any feedback you'd like to share, feel free to let us know. We hope to welcome you back soon!Thanks,

Thank you for your wonderful words! It's fantastic to know our efforts made your stay special at Holiday Inn Express The Colony. We look forward to serving you again with the same warmth and excellence.

Dear Robert,Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience you experienced with the shower head during your stay. Your comments are valuable to us, and we take them seriously.We are sorry to hear that this issue seems to be a pattern, and we assure you that we will investigate and address it promptly to ensure a more comfortable experience for our guests in the future. Guest satisfaction is our top priority, and we appreciate your bringing this to our attention.If there is anything else you would like to share or if there's anything we can do to make it right, please do not hesitate to reach out. We value your input and strive to continuously improve our services.We hope to have the opportunity to welcome you back and provide you with the exceptional experience you deserve.Warm regards,Leo Paz GuerraAssistant Manager

Dear Christian,A heartfelt thank you for your glowing 5-star review! Your positive feedback has brightened our day, and we're thrilled to know that your experience with us exceeded expectations.Knowing that you enjoyed your stay is incredibly rewarding for our team. If there are specific highlights you'd like to share or any team member who contributed to your positive experience, we'd love to hear more.We look forward to the opportunity to welcome you back for another exceptional stay. If there's anything you desire or any way we can enhance your next visit, please don't hesitate to let us know.Your support is greatly appreciated, and we can't wait to serve you again at Holiday Inn Express and Suites.Warm regards,Leo Paz GuerraAssistant Manager

Dear Debora,We are truly grateful for your fantastic 5-star review! Your positive feedback has made our day, and we can't thank you enough for taking the time to share your experience.It brings us immense joy to hear that we were able to meet and exceed your expectations during your stay. Your satisfaction is our ultimate goal, and your feedback serves as a great source of motivation for our team.If there are specific aspects of your stay that you found particularly enjoyable or any team member who contributed to the excellence of your experience, we would love to hear more.We eagerly await the opportunity to welcome you back for another outstanding stay. If there's anything you need or any way we can make your next visit even better, please feel free to let us know.Thank you again for choosing Holiday Inn Express and Suite. Your support is truly appreciated!Warm regards,Leo Paz GuerraAssistant Manager

Dear Tina,We are delighted to express our sincere gratitude for your stellar review on Expedia! Your positive feedback brightens our day, and we're thrilled to learn that you had such a wonderful experience during your stay.Our team takes pride in delivering excellent service, and it's truly rewarding to know that our efforts have left a positive impression on you. If there are specific aspects of your stay that stood out or any team member who contributed to your satisfaction, we'd love to hear more about it.Your feedback is invaluable to us, and we look forward to the opportunity to host you again in the future. Should your travels bring you back to the Holiday Inn Express and Suites Plano - The Colony, we would be honored to welcome you for another exceptional stay.Thank you once again for choosing us and for sharing your positive experience.Warm regards,Leo Paz GuerraAssistant Manager

Dear SandyThank you for taking the time to share your feedback with us. We appreciate your comments and would like to provide some clarification regarding the additional 30 authorization upon check-in. This amount is not a charge but rather a pre-authorization for incidentals, ensuring a smooth and secure stay for our guests. Rest assured, this amount will be released by your bank upon check-out.We apologize for any confusion this may have caused and hope your overall experience at our hotel was enjoyable. If you have any further concerns or questions, please feel free to reach out to our front desk team. We value your business and look forward to the opportunity to welcome you back in the future.Warm regards,Leo Paz GuerraAssistant Manager

Dear Rober,Thank you so much for taking the time to leave us a fantastic 5-star review on Expedia! We truly appreciate your kind words and are thrilled to hear that you had such a positive experience during your stay with us.Our team is dedicated to providing excellent service, and it's always rewarding to know that our efforts have made a lasting impression on our guests. If there's anything specific you loved about your stay or any team member who went above and beyond to make your visit memorable, we would love to hear more.We value your feedback and hope to have the pleasure of hosting you again in the future. If your travels bring you back to [location], we would be delighted to welcome you back for another wonderful stay.Thank you once again for choosing us and for sharing your positive experience.Best regards,Leo Paz GuerraAssistant Manager

Dear Nayeli,Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you found our hotel to be very clean and that our front desk agent made a positive impression on you. It's our goal to provide a welcoming and friendly environment for our guests.We appreciate your kind words and are delighted that you were happy with your stay. If you have any suggestions or if there's anything specific you enjoyed that you'd like to highlight, please feel free to let us know. We look forward to welcoming you back on your next visit.Safe travels!Warm regards,Leo Paz GuerraAssistant Manager

Dear Rodney,We are overjoyed to receive your stellar 5-out-of-5-star review! Thank you immensely for taking the time to share your positive experience with us.Your glowing feedback serves as a testament to the hard work and dedication of our team in creating memorable stays for our guests. We're thrilled to have met your expectations, and your satisfaction is our greatest reward.If there are specific aspects of your stay that you found particularly enjoyable or any team member who made a lasting impression, we would love to hear more about it.We can't wait to have the pleasure of welcoming you back for another outstanding experience. If there's anything you need or any special requests for your next visit, please feel free to reach out.Thank you again for choosing Holiday Inn Express and Suites. Your support means the world to us!Warm regards,Leo Paz GuerraAssistant Manager

Dear Judith,Thank you for your wonderful review! We're delighted to hear that you enjoyed our hotel's great location and easy access to North Dallas and the Metroplex. We appreciate your compliments on the cleanliness, our friendly staff, and the breakfast buffet.We apologize for the inconvenience you experienced with the indoor pool temperature. We'll investigate the issue to ensure it's operating as expected. Your feedback is valuable to us as it helps us improve and enhance our guests' experience.We hope to have the pleasure of hosting you again, and on your next visit, we'll make sure the pool temperature is just right for your enjoyment. Thank you for choosing our hotel, and we look forward to welcoming you back in the future!Warm regards,Leo Paz GuerraAssistant Manager

Dear Michael,Thank you for taking the time to share your experience with us. We are delighted to hear that your stay was enjoyable and that you found your room clean and more spacious than expected.We are also pleased to know that you had a quick and easy check-in/check-out experience. Our team works diligently to ensure a smooth and efficient process for our guests, and your feedback is greatly appreciated.It's wonderful to hear that you enjoyed our complimentary breakfast. We take pride in offering a variety of options to start your day off right, and we're delighted that you found it excellent and plentiful.Your kind words and positive feedback serve as a great motivator for our team, and we look forward to welcoming you back for another exceptional stay in the future. If there is anything else we can do to make your next visit even more enjoyable, please do not hesitate to let us know.Thank you once again for choosing to stay with us, and we can't wait to host you on your next visit.Warm regards,Leo Paz GuerraAssistant Manager

Dear Gabriel,Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you had a positive experience during your stay. Our front desk team takes pride in providing excellent service and ensuring a smooth check-in process. We're also pleased to know that you found our beds comfortable and enjoyed the variety of TV channels for your entertainment. We value your feedback, and it's always motivating to receive such positive comments. We look forward to welcoming you back in the future for another enjoyable stay!Warm Regards,Leo Paz GuerraAssistant Manager

Dear Mohammad,Thank you for your feedback, and we're delighted to hear that you had a pleasing experience during your stay with us! If you have any specific comments or suggestions that could help us make your next visit even better, please don't hesitate to share them. We value your input and look forward to hosting you again in the future.Warm Regards,Leo Paz GuerraAssistant Manager

Dear William,Thank you for choosing to stay with us during your brief stopover, and for taking the time to leave your feedback. We're delighted to hear that everything met your expectations and that you found our accommodations clean and comfortable. It's especially heartening to know that Leo and our staff provided you with helpful assistance. We'll be sure to pass along your kind words to Leo.We hope that if your travels bring you back to our area, you'll consider staying with us again. Safe travels, and thank you for your review!Warm RegardsFront Desk

Dear Isopo,We appreciate your review and are delighted to hear that you found our hotel clean, pleasant, and comfortable during your stay. Providing a welcoming and comfortable environment for our guests is our top priority, and it's always rewarding to receive positive feedback like yours. If you ever have the opportunity to stay with us again, we look forward to welcoming you back for another enjoyable experience. Thank you for your kind words!Warm Regards,Leo Paz GuerraAssistant Manager

Dear Isopo,Thank you for your wonderful feedback about your recent stay with. us. We are thrilled to hear that you had such a positive experience.We greatly appreciate your kind words about our amazing employees, the cleanliness of your room and bathroom, and the fresh and sanitized atmosphere throughout the hotel. Your recommendation means the world to us, and we are committed to providing exceptional experiences to all our guests.We look forward to welcoming you back on your next visit. If you ever need anything or have any further feedback, please don't hesitate to reach out.Warm regards,Leo Paz GuerraAssistant Manager

Dear Thomas,Thank you for sharing your thoughts about your recent stay with us. We're delighted to hear that you found our location great, with its close proximity to retail and restaurant businesses. We understand that convenience is an important factor for our guests, and we're glad that our location met your needs.If you have any further feedback or if there's anything specific you enjoyed about your stay, please feel free to let us know. We look forward to the possibility of hosting you again in the future.Warm regards,Leo Paz GuerraAssistant Manager

Dear Judith,Thank you so much for taking the time to share your feedback about your recent stay with us. We're thrilled to hear that you found our staff friendly, our property very clean, and enjoyed the breakfast choices, especially the yummy cinnamon rolls!Your recommendation means a lot to us, and we greatly appreciate your positive comments. We strive to provide exceptional experiences for our guests, and your feedback is encouraging. If you ever plan to visit our area again, we would be delighted to welcome you back.Warm regards,Leo Paz GuerraAssistant Manager

Dear Barbra,Thank you for taking the time to rate your recent stay with us, and for the perfect score. We truly appreciate your positive feedback and are delighted that you had a great experience. If you ever decide to share any specific comments or suggestions in the future, please feel free to do so. Your feedback is valuable to us, and we look forward to the opportunity to host you again in the future.Warm regards,Leo Paz GuerraAssistant Manager