Upon arrival the hotel was under renovation which we were unaware of, but okay with. However, once we got to our room the room was not clean, had yellow skittles on the floor, no ice bucket, no working phone, no working refrigerator, 2 lamps with missing light bulbs and one towel for my husband and I. This was addressed with Peter, Sam and management and I was told it would be taken care of first thing the next morning when house keeping cleaned the room. It wasn’t. The room wasn’t cleaned at all; skittles still on the floor, bed not made, no towels and no workin appliances. Furthermore, this was the weekend of the Dallas Cowboys playoff game so hotel prices were elevated. Upon departure I asked them to at least compensate me for one night. To date nothing has been done to make this right. I will be reporting them to the BBB if not taken care of.