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澤弗希爾斯 - 戴德城希爾頓歡朋飯店的評分

2.5 out of 5
澤弗希爾斯 - 戴德城希爾頓歡朋飯店
13215 Us Highway 301, Dade City, FL

評論

8.8

有夠讚

10 分,有夠讚;534 則評論中有 323 則" "
8 分,不錯哦;534 則評論中有 137 則" "
6 分,一般般;534 則評論中有 38 則" "
4 分,不太好;534 則評論中有 19 則" "
2 分,很糟糕;534 則評論中有 17 則" "

9.2/10

整潔度

9.2/10

員工素質

8.8/10

設施服務

8.8/10

住宿環境和硬體

8.6/10

環保程度

評論

10/10 有夠讚

Mary

家庭旅遊
喜歡:員工素質和住宿環境和硬體
Everything
於 2024 年 5 月住了 2 晚

10/10 有夠讚

Sophia

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The renovations are beautiful, I was place on a new renovated room and its was amazing. Everything look so elegance and clean. The staff was extremely friendly, and it was an amazing and relax experience.
於 2024 年 5 月住了 2 晚

8/10 不錯哦

Dalton

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We was over charged 126.00. It has been taken care of I hope still not got my money returned
於 2024 年 5 月住了 3 晚

8/10 不錯哦

Diann

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Alfred

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
great clean and updated hotel.
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Alejandro

於 2024 年 4 月住了 3 晚

2/10 很糟糕

Gary

不喜歡:整潔度
於 2024 年 4 月住了 1 晚
Manoj Kansara 於 2024年4月20日回覆
Hello Gary, Thank you for your review. We apologize for you inconvenience during your recent stay with us. We are assuring you that we will make more efforts to make your future stays really pleasurable. Thank you again, See you again.

10/10 有夠讚

David

喜歡:整潔度、員工素質和住宿環境和硬體
Great service people
於 2024 年 4 月住了 2 晚
Manoj Kansara 於 2024年4月20日回覆
Hello David, Thank you so much for making a wonderful review for us. Your words are providing us a positive energy to make extra efforts. We will make sure to have an excellent experience with us, every time you stay with us. Can't wait to see you again, Thank you again.

6/10 一般般

Daniella,Montclair

喜歡:整潔度
於 2024 年 3 月住了 1 晚
Manoj Kansara 於 2024年4月20日回覆
Hello Daniella, Thank you for your review for us. Looks like you liked your stay with us but you have some disappointments also. We are assuring you that we will make your future stays most pleasurable by our efforts. Thank you again, See you again.

8/10 不錯哦

Pattie

於 2024 年 3 月住了 2 晚
Manoj Kansara 於 2024年4月20日回覆
Hello Pattie, Thank you very much for your great review for us. We are glad to see your smile in your review. Our efforts will make you keep smiling every time you stay with us, we are assuring our great efforts. Thank you again, See you again.

8/10 不錯哦

NAYELI ESTEFANIA

喜歡:整潔度和員工素質
Buena estancia
於 2024 年 2 月住了 2 晚
Manoj Kansara 於 2024年2月26日回覆
Hola Nayeli, Muchas gracias por tus excelentes e inspiradoras palabras para nosotros.Nos alegra mucho verte sonreír en tu reseña.Sus inspiradoras palabras nos inspiraron a hacer más esfuerzos para que sus futuras estadías sean más placenteras y le prometemos que su próxima estadía será muy placentera con nosotros.Gracias por inspirarnos, gracias por tu estancia.Nos vemos pronto de nuevo.

10/10 有夠讚

Dale,Saint Louis

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very nice property.
於 2024 年 2 月住了 1 晚
Manoj Kansara 於 2024年2月26日回覆
Hello Dale, By heart, thank you very much for saying this. We are very happy to see you happy. We are assuring you that we will make more efforts to make your future stays even more pleasurable. Thank you and we are excited to see you in our NEW ROOMS.

10/10 有夠讚

Ash

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great hotel, good people... excellent location to downton Dade City, quiet, comfortable and clean rooms...and completely dog friendly !
於 2024 年 1 月住了 1 晚
Manoj Kansara 於 2024年2月26日回覆
Hello Ash, We are so fortunate to have your great satisfaction in your great review for us. Words came from your satisfied stay experience are very inspiring and we are assuring you that we will be keep making our great efforts to make your future stays more pleasurable. Thank you so much again.

10/10 有夠讚

Karen

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Breakfast was quite nice. Good coffee is always welcome, lol! The hotel is currently doing some renovations so there was some noise and dirt DURING THE DAY as one would expect. The hotel is close to downtown which is what I needed for the business I needed to handle. I woul stay here again.
於 2024 年 1 月住了 4 晚
Sunny 於 2024年2月2日回覆
Your positive survey always helps to encourage our hard-working associates Thanks for participating in survey..Looking forward to serving you in the future.

8/10 不錯哦

Linda

喜歡:整潔度、員工素質和住宿環境和硬體
Thank you. Staff was very helpful and friendly.
於 2024 年 1 月住了 1 晚
Sunny 於 2024年2月2日回覆
Thanks for Giving positive survey which encourage our hard-working associates.Looking forward to serving you in the future.

10/10 有夠讚

Dan

於 2024 年 1 月住了 1 晚
Manoj Kansara 於 2024年4月20日回覆
Hello Dan, Thank you very much for showing your great satisfaction in your review. Looks like our efforts are successful in exceeding your expectations during your stay with us. Happy Guest, Happy Business. So we will make more and more efforts to make all your future stays most pleasurable. Thank you so much again, See you again.

6/10 一般般

John

喜歡:整潔度、員工素質和設施服務
The property was under renovation and room had odor of either setting materials for wall covering or paint or adhesive for carpeting in hallways. I didn't understand the carpeting in the room being under the King bed instead of on the floor, in front of the bed, which just seemed out of place.
於 2024 年 1 月住了 1 晚
Manoj Kansara 於 2024年1月27日回覆
Hello Mr. John, We thank you very much for your review. We are so happy to see that we were able in exceeding your expectations for cleanliness, amenities and services from our staff members. We like to go above and beyond for our guests. And that is the reason why we are spending money in renovations. You mentioned that there was carpet under the king size bed and in room there was a LVT tiles. But actually, that is the design requirement by Hilton brand, so we have to follow. LVT tiles are best to keep previous stay odor out and that helps a lot in keeping a place very clean, which you liked. If you have any more concerns, then please call to the hotel, we will be so happy to explain in details. Once again, thank you very much for you stay and review. Hope to see you soon again.

4/10 不太好

Ibrahim

商務旅客
喜歡:員工素質
Key didn't work in door. By the 3rd trip changed rooms. Got to new room, toilet clogged. Moved to another room. Rooms are freshly remodeled. Ok on cleanliness, not perfect. Disorganised overall.
於 2024 年 1 月住了 1 晚
MANOJ KANSARA 於 2024年1月19日回覆
Hello Ibrahim, Thankyou for your review. We are assuring you that we will make your future stays most pleasurable.As you have seen, we are renovating whole hotel so future rooms will be most enjoyable rooms with everything new in it. Thank you again, see you again

8/10 不錯哦

BERNADETTE

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Property is undergoing renovations and we were given a newly renovated room! Property is clean and hot breakfast is good! Staff is very helpful and friendly. We enjoyed our stay despite the construction. Thanks
於 2024 年 1 月住了 2 晚
Sunny 於 2024年2月2日回覆
Your positive survey always helps to encourage our hard-working associates Thanks for participating in survey..Looking forward to serving you in the future.

4/10 不太好

Robert

情侶出遊
喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
Construction all day 7 days of stay; knocking overhead each day. Visitor laundry out of order for full stay
於 2024 年 1 月住了 6 晚
Sunny 於 2024年2月2日回覆
We are sorry we were not able to provide you a better quality of service. This is not typical of our Hamptonality, and we are always looking for ways to improve our customer experience, Thank you for your feedback and we hope you will come back and stay with us again.

6/10 一般般

Maureen

情侶出遊
喜歡:整潔度和員工素質
The elevator is too loud. (Turn the sound off or at least down several levels.)There needs to be more insulation as you can hear everything from kids running and screaming to the elevator ding every other second. There is also a train in close proximity. They definitely should have spent more renovation dollars on making it sound proof.
於 2023 年 12 月住了 2 晚
Sunny 於 2024年2月2日回覆
We are sorry we were not able to provide you a better quality of service. This is not typical of our Hamptonality, and we are always looking for ways to improve our customer experience, Thank you for your feedback and we hope you will come back and stay with us again.

8/10 不錯哦

Carol

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Simple room but fills the need
Currently under renovation but we stayed in a new room. Very nice, simple but adequate. All staff were wonderful as was the included breakfast. Dining area kept spotless and food refilled perfectly. I’m sure it will be great (and more quiet) when the renovation is complete.
於 2024 年 1 月住了 1 晚
Sunny 於 2024年2月2日回覆
Your positive survey always helps to encourage our hard-working associates Thanks for participating in survey..Looking forward to serving you in the future.

10/10 有夠讚

Jose D

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 2 晚
Sunny 於 2024年1月8日回覆
Thanks for participate in survey and give positive review.Which is encouraging and appreciating our hard-working associates.Thank you.Sunny

8/10 不錯哦

Darrel

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚
Sunny 於 2024年2月2日回覆
Your positive survey always helps to encourage our hard-working associates Thanks for participating in survey..Looking forward to serving you in the future.

10/10 有夠讚

Carolyn

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚
Sunny 於 2024年1月2日回覆
Your positive survey always helps to encourage our hard-working associates Thanks for participating in survey..Looking forward to serving you in the future.

10/10 有夠讚

GARY

寵物同遊, 家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Staff friendly..attentive
於 2023 年 12 月住了 1 晚
Sunny 於 2024年1月2日回覆
Your positive survey always helps to encourage our hard-working associates Thanks for participating in survey..Looking forward to serving you in the future.

10/10 有夠讚

Jady

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great hotel at great price
The staff was very friendly and helpful. The room was large and clean, and was very quiet. The free breakfast had multiple options.
於 2023 年 12 月住了 3 晚
Sunny 於 2024年1月2日回覆
Your positive survey always helps to encourage our hard-working associates Thanks for participating in survey..Looking forward to serving you in the future.

8/10 不錯哦

fraza

家庭旅遊, 親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The property was close to a few eating options and close to the major roads. The staff were amazing from the night person to the morning. The lady that sets the breakfast was a sweetheart. Will visit again!
於 2023 年 12 月住了 1 晚
Kansara 於 2023年12月26日回覆
Hello Fraza, Thank you very much for your great review for us. We are so glad to see you fully satisfied during your recent stay with us. Because of our staff efforts, we are sure for your pleasant stay in future also. Thank you for inspiring us, wish to see you soon again.

10/10 有夠讚

Russell

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 5 晚
Kansara 於 2023年12月26日回覆
Hello Russell, Thank you very much for showing your smile in the review. We are very happy to see you happy after staying with us. We are assuring you that we will make your future stays more pleasurable.Hope to see you soon again, Thank you again.

6/10 一般般

Steven

於 2023 年 12 月住了 1 晚
Sunny 於 2023年12月17日回覆
We are sorry we were not able to provide you a better quality of service. This is not typical of our Hamptonality, and we are always looking for ways to improve our customer experience, Thank you for your feedback and we hope you will come back and stay with us again.

6/10 一般般

Maura

喜歡:員工素質
不喜歡:住宿環境和硬體
Will be better wen remodeling is complete.
This hotel is under construction, so loud banging all day long. The service people used the same elevator. I wish I knew before I booked a nonrefundable stay. The breakfast was servicable to good. They had coffee and tea all day long, which I appreciated because it was cold when I stayed.
於 2023 年 12 月住了 3 晚
Sunny 於 2023年12月17日回覆
We are sorry we were not able to provide you a better quality of service. This is not typical of our Hamptonality, and we are always looking for ways to improve our customer experience, Thank you for your feedback and we hope you will come back and stay with us again.

10/10 有夠讚

Kathlene

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚
Sunny 於 2023年12月17日回覆
Your positive survey always helps to encourage our hard-working associates Thanks for participating in survey..Looking forward to serving you in the future.

10/10 有夠讚

kenneth

Very comfortable and friendly place to stay
於 2023 年 11 月住了 1 晚
Sunny 於 2023年12月17日回覆
Your positive survey always helps to encourage our hard-working associates Thanks for participating in survey..Looking forward to serving you in the future.

4/10 不太好

Joe M

家庭旅遊
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
There was a group of us staying for a family wedding nearby.. Major renovations were being done in the property, which may or may not have contributed to our dissatisfaction. No working wi-fi, some of us had unworking tvs, One of our party had to wait for over an hour for their room, there was construction being done throughout the hotel which was very unappealing and possibly unsafe. and it was not inexpensive. If renovations caused all these issues, then the property should have been shut down for repairs, and also we should have been informed. I hope you address these issues so you can improve.
於 2023 年 11 月住了 1 晚
Sunny 於 2023年12月17日回覆
We are sorry we were not able to provide you a better quality of service. This is not typical of our Hamptonality, and we are always looking for ways to improve our customer experience, Thank you for your feedback and we hope you will come back and stay with us again.

10/10 有夠讚

Leslie

家庭旅遊
於 2023 年 11 月住了 2 晚
Sunny 於 2023年12月17日回覆
Your positive survey always helps to encourage our hard-working associates Thanks for participating in survey..Looking forward to serving you in the future.

10/10 有夠讚

Thomas

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 1 晚
Sunny 於 2023年12月17日回覆
Your positive survey always helps to encourage our hard-working associates Thanks for participating in survey..Looking forward to serving you in the future.

10/10 有夠讚

Edwin,Tallahassee

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Although it was in renovation, this hotel was outstanding with its staff, room, and breakfast!!
於 2023 年 11 月住了 2 晚
KANSARA 於 2023年11月13日回覆
Deaer Edwin, Thank you so much for your review for us. We are so glad to see that we were able in exceeding your expectations during your recent stay with us. Our continuous efforts will make sure that your future stays are also most pleasurable. Than kyou again see you again

10/10 有夠讚

kara

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 1 晚
Sunny 於 2023年12月17日回覆
Your positive survey always helps to encourage our hard-working associates Thanks for participating in survey..Looking forward to serving you in the future.

10/10 有夠讚

Scott

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 8 月住了 1 晚
Sunny 於 2023年12月17日回覆
Your positive survey always helps to encourage our hard-working associates Thanks for participating in survey..Looking forward to serving you in the future.

8/10 不錯哦

denise

於 2023 年 10 月住了 1 晚
Kansara 於 2023年11月13日回覆
Dear Denise, Thank you for your review. Glad to see you smiling in your review. Your future stays are assured to be pleasurable by our efforts. Thank you again, see you again.

8/10 不錯哦

Richard

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 1 晚

10/10 有夠讚

Beverly

團體旅遊
喜歡:員工素質和設施服務
Lots of construction! But staff is great! Akida is an asset to your staff! Great attitude!
於 2023 年 10 月住了 1 晚

10/10 有夠讚

Donald

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice hotel with an excellent breakfast.
於 2023 年 9 月住了 1 晚

8/10 不錯哦

Ida

情侶出遊, 商務旅客
喜歡:整潔度和設施服務
不喜歡:員工素質
The front desk clerk was not helpful and rude. She was on her personal phone discussing personal family matters instead of checking her computer for my reservation. She purposely had myself and my guest wait about an hour to check in. This hotel is clean but the staff are rude. Prepare youself
於 2023 年 9 月住了 1 晚

2/10 很糟糕

Jenine

於 2023 年 9 月住了 1 晚
Sunny 於 2023年9月26日回覆
Thank you for participating in our satisfaction and loyalty survey for your recent stay at Hampton Inn Dade City - Zephyrhills . I hope this email finds you well. I first want to offer my sincerest apologies for the unsatisfactory hotel experience. Rest assure, it is our goal to provide only the highest level of customer service for all our guests who choose to stay at one of our Hilton hotels, and so I certainly understand your frustration and disappointment. We fell short of our commitment to delivering a comfortable and seamless stay, and I'm sorry your visit did not meet your standards, or ours. The feedback shared is insightful and helps the hotel improve on their commitment to provide great service

10/10 有夠讚

Candice

喜歡:員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 1 晚
Sunny 於 2023年9月26日回覆
Thanks for participate in survey. Positive survey does help to encourage our hard-working associates.Tank you again and looking forward to survey you in the future.

10/10 有夠讚

George

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The host Kansara, was personable, polite, humorous all while maintaining professionalism. My apologies if I misspelled his name.
於 2023 年 9 月住了 1 晚
Sunny 於 2023年12月17日回覆
Your positive survey always helps to encourage our hard-working associates Thanks for participating in survey..Looking forward to serving you in the future.

4/10 不太好

William

寵物同遊, 商務旅客, 家庭旅遊
喜歡:員工素質
The bed was absolutely not sleepable. It was the most horrible excuse for a bed that I literally sleep in the office chair. The occasional chair was so dirty I forbid anyone to touch it, The carpet was filthy.
於 2023 年 8 月住了 2 晚
Sunny 於 2023年9月8日回覆
We are sorry we were not able to provide you a better quality of service. This is not typical of our Hamptonality, and we are always looking for ways to improve our customer experience, Thank you for your feedback and we hope you will come back and stay with us again.

8/10 不錯哦

Dawn

喜歡:整潔度、住宿環境和硬體和客房舒適度
It was nice except for when I asked to have my bed made I was told it would be and it wasn’t.
於 2023 年 9 月住了 2 晚
Sunny 於 2023年9月8日回覆
Thanks for yopur positive review

10/10 有夠讚

Bill

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 1 晚
Sunny 於 2023年9月5日回覆
Your positive survey always helps to encourage our hard-working associates Thanks for participating in survey..Looking forward to serving you in the future.