Outdoor pool, sun loungers
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Reviews of Vinh Trung Plaza Apartments - Hotel

4 out of 5
Vinh Trung Plaza Apartments - Hotel
255-257 Hung Vuong, Da Nang

Reviews

6.4
Rating 10 - Excellent. 18 out of 130 reviews" "
Rating 8 - Good. 37 out of 130 reviews" "
Rating 6 - Okay. 38 out of 130 reviews" "
Rating 4 - Poor. 19 out of 130 reviews" "
Rating 2 - Terrible. 18 out of 130 reviews" "

6.0/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

4/10 Poor

Timmy

Traveled with family
Liked: Property conditions & facilities
Disliked: Amenities
Communication & services is almost zero!
Stayed 2 nights in Mar 2022

2/10 Terrible

HON SENG

Stayed 1 night in Nov 2019

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort
OK stay
The hotel was good but the pool was closed. I wish it would’ve said that ahead of time
Stayed 2 nights in Jun 2019
Response from Sales Team on 2019/7/5
Dear Sir/ Madam, Thank you very much for your feedback. We deeply apologize for this unconvenience that happened during your stay. We will try our best to solve this issue for guest thank to your comment. Once again, we are looking forward to welcoming you again in the near future. Best regards, Sales Team

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Different from information online
At first when we arrived we were excited to stay here because the lobby area looked so nice. Sadly that’s one of the few places that’s upkept. The hotel room is another story. The first room we were given had a couple of issues so we were changed to a different room. Things improved a little. The first room the phone did not work, one of the bathroom shower doors did not close properly and the bathroom would be completely wet when you take a shower because of poor design. The other bathroom did not have hot water. The hotel stated that the room had two king size beds but they turned out to be queen size. The AC looks like it’s been around for a long time. There’s no utensils or dish ware in the kitchen. And the washer does not work. In the pictures online everything looks clean and new. Even the pool looked really nice but when we went to go to the pool hoping to go for a swim, there was yellow stains on the tiles at the bottom of the pool. Definitely disappointed but overall our stay was alright.
Stayed 4 nights in Dec 2018
Response from Sale Team on 2019/1/6
Dear Sir/ Madam, Thank you very much for your feedback. We deeply apologize for this unconvenience that happened during your stay. We will try our best to solve this issue for guest thank to your comment. Once again, thank you for choosing to stay with us and we are looking forward to welcoming you again in the near future. Best regards, Sales Team

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Very good location. I will come back
Stayed 4 nights in Nov 2018
Response from Sales Team on 2018/11/23
Dear Sir/ Madam, Thank you very much for your feedback. Thank you for choosing to stay with us and we are looking forward to welcoming you again in the near future. Best regards, Sales Team

4/10 Poor

Chihiro

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018
Response from Sale Team on 2018/10/26
Dear Sir/ Madam, Thank you very much for your feedback. We deeply apologize for this unconvenience that happened during your stay. We will try our best to solve this issue for guest thank to your comment. Once again, thank you for choosing to stay with us and we are looking forward to welcoming you again in the near future. Best regards, Sales Team

8/10 Good

YING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious and tidy
The apartment was very spacious. The apartment was very well equipped. It wasn't very clean or new but it was acceptable. The location of the hotel was amazing. It was very close to the markets and there was a mall on the other side of the building. You can find supermarket, cafe and shops in it. Very convenient indeed. Also, it was only 10-15 minutes from the airport on taxi. Perfect plave to stay if you have an early flight. I would stay in this hotel again when I come to Da Nang.
Stayed 1 night in Jul 2018
Response from Sale Team on 2018/8/10
Thank you so much for staying and sharing your view with us. We will improve our service & warmly welcome you in the future

10/10 Excellent

JC, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is very good. Easy to hail a taxi. Shopping complex is just next door & local shops are within walking distance.
Stayed 3 nights in Jul 2018
Response from Sale Team on 2018/8/5
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Sean, Canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed is a understatement
The building smelled very bad of cigarette smoke! The suites were old and dirty. The washer didn’t work. The sink was broken. The breakfast was absolutely disgusting. No food cold coffee and cockroaches crawling around. Pool was working when we arrived and when it finally opened it was cloudy. Broken loungers with no cushion. No pool towels. Room safe didn’t work. Bed so hard it felt like a box spring
Stayed 2 nights in Jun 2018
Response from Sale Team on 2018/7/20
Dear Sir/ Madam, Thank you very much for your feedback. We deeply apologize for this unconvenience that happened during your stay. We will try our best to solve this issue for guest thank to your comment. Once again, thank you for choosing to stay with us and we are looking forward to welcoming you again in the near future. Best regards, Sales Team

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 bedroom suite
The suite was spacious, big kitchen with some utensils. Bedrooms were spacious. Living room has a TV with english channels. Front desk staff was friendly (because we had a friend who spoke vietnamnese). Location was opposite a marketplace and part of a mall. About 20 mins walk to dragon bridge, but we took taxi. Hotel had tour packages and allowed you to rent a car with driver to bring you to places out of Da Nang.
Stayed 4 nights in Apr 2018
Response from Team Sales on 2018/5/11
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Van Dao, California Usa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bathroom needs to remodel
The water come out when I take bath over floor Everything okay only the bathroom needs to be fix
Stayed 1 night in Apr 2018
Response from Sale Team on 2018/4/19
Sorry we made a mistake .We will try to resolve this issue.Thanks for your feedback.

10/10 Excellent

Glen, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice spacious hotel
Hotel has supermarket and small shopping centre incorporated into building and very convenient - Location is good and well priced for families
Stayed 1 night in Feb 2018
Response from Team Sales on 2018/3/20
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

carl, canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointment
Hotel is old and staff has a limited English Location is ok and appartement size is nice.
Stayed 3 nights in Jan 2018
Response from Hoa Trinh on 2018/1/16
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.

8/10 Good

Minjae

Liked: Staff & service, room comfort
It was okay.
The hotel was really well located. It was close to the airport and the big mart. It also had a great view of the river. However the hotel was little old and stinked.
Stayed 1 night in Oct 2017

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Worse hotel
Booked online, from the photos it looked good but I since worked out looks can be very deceiving. Worse hotel I've stayed at, reception staff unhelpful-asked for a taxi & they told me to go out and look for one. Half way through being checked in my a man who did not smile once then he handed out documents to his colleagues & walked off without a word. His collegue then gave us the keys and told us what floor we were on and that was it. Hotel room extremely basic, uncomfortable bed, felt like I was sleeping on planks of wood & the room was so dark due to so many lights being out. Only upside is the housekeeping and restaurant staff were polite. Would not stay here if you paid me
Stayed 2 nights in Aug 2017
Response from Sale Executive on 2017/8/28
Dear Sir/ Madam, Thank you very much for your feedback. We deeply apologize for this unconvenience that happened during your stay. We will try our best to solve this issue for guest thank to your comment. Once again, we are so sorry about make a mistake and thank you for choosing to stay with us . Best regards.

4/10 Poor

Verified traveler

Liked: Staff & service, property conditions & facilities
Hotel close to Cồn Market
the kictchen like nothing . The swiming poor so dirty . I
Stayed 1 night in Jul 2017
Response from Sales Executive on 2017/8/30
Dear Sir/ Madam, Thank you very much for your feedback. We deeply apologize for this unconvenience that happened during your stay. We will try our best to solve this issue for guest thank to your comment. Once again, thank you for choosing to stay with us and we are looking forward to welcoming you again in the near future. Best regards

10/10 Excellent

TOH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Linh, San Jose, CA

Liked: Staff & service
Close to "Cho Con" market
Good foods and desserts within walking distance and inside Con market. Over all stay was ok. Not too clean. Hot water only good for 1 person.

8/10 Good

Michael, Indiana, USA

Liked: Staff & service, property conditions & facilities, room comfort
A Great Place for a Large Family
Very spacious rooms, with a sitting room, kitchen and other living facilities.

8/10 Good

Tony

Liked: Cleanliness, room comfort
Da Nang!
Average hotel! All was fine......

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Big apartments in central location
We stayed in a 3 bedroom, 3 bathroom apartment. It had lots of living space not just the 3 bedrooms, the view was great as we were on a high floor. A couple of niggles, a window in one of the bathrooms opened on to the neighbouring apartment's balcony, the clothes washing machine had a leak, and there was no in-room safe. Otherwise the room was great. The buffet breakfast was dismal, with very little food worth eating. Oily eggs, dry fried rice and very limited choices

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in the city center for big family. The hotel should upgrade to use card to open room door instead of key. The free breakfast was good.

6/10 Okay

Verified traveler

Liked: Staff & service
Luckily it was only a stopover
Location seems convenient. Rooms were nice and big but unfortunately the cleaninless was really poor, not to mention the first room they gave my group booking had fleas and hair on the bed. Breakfast was cold and wasn't quite fresh at all. Staffs were quite friendly & helpful.

6/10 Okay

HuongTrang

Good breakfast but need to improve on maintenance
The Vinh Trung hotel has a good appearance on the surface but is lacking in maintenance and service. The lobby looks nice and rooms are spacious. However, rooms are not very well kept. We had four broken light bulbs in one room that we had to call them to fix. The bathrooms, especially, were subpar. They were slightly worn down and dirty, and one of the bathrooms had a small shower with a broken door. The other shower was open with no doors at all and was annoying to use because it splashed water everywhere. The staff was not very professional and communicative. We made a request to them for an item and we were waiting for them to respond back about its status. However, when they did not have the item, they couldn’t even call us back to tell us and we wasted our time waiting. Also, the staff’s micro-management made gave the impression that they were watching over us and didn’t trust us. The one good thing about the Vinh Trung was the breakfast. The breakfast was very good and had a wide selection of foods. Another thing, if you are planning to wash your clothes here, you are going to have to pay extra to use the washing machine. In addition, if you are affected by smoke, the hallways can have a strong smell of cigarette smoke. Lastly, their gym is not well-equipped and has bad air-conditioning.

6/10 Okay

Taing, Cambodian

Disliked: Cleanliness, staff & service, property conditions & facilities
Not go back to stay in this hotel again
Hotel not friendly to customer

6/10 Okay

Arden, Seattle USA

Liked: Cleanliness, property conditions & facilities
Adequate, maybe a bit overpriced
Adequate for our purposes... Only complaint was while it's in a mall complex, felt it was off the beaten path for walkable restaurants and services.

10/10 Excellent

yun il, korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just perfect!
I don't understand why the review of this hotel is low....It's really nice place...comfort, clean and safely. It's located on the Bic c super market. If you need, you can ask Kitchen utensils at the reception because they are included in the booking through agoda.com.
Response from Tu Son Nguyen on 2015/3/21
On the behalf of Vinh Trung Plaza, we would very much like to say thank you for your comment to our hotel. We are working hard day by day to offer our gest all the best way when customer using our services. Wish you all the best wishes

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not a real apartment and a 4 star service
Chose the apartment hotel for a night intending to use its washing machine to wash our clothes during our 2 weeks stay in VN. But the washing machine did not exist in our room, as the reception said it was normally provided to customer staying for a month. Had to pay 100,000 for using which was fine, but keep in mind this place does not provide enough equipments as its name of an apartment. Another strange thing was that it only served 1 omelet, 1 bread with jam, and 1 congee for 2 people as breakfast, which we never experienced in a 4 star property, or even a 3 star hotel. An international brand might be a must if request a standard service.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Centrally located value for money accommodation

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019

6/10 Okay

OZAKI, 日本

Traveled with family and small children
Disliked: Staff & service, property conditions & facilities
連れが中で寝てしまい合鍵がなく部屋に２時間くらい入れなかった。 フロントの人が窓から侵入して開けてもらえことなきを得たがホテルなのに合鍵がないのと窓から入れるのに驚いた。
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
房間老舊
房間太老舊 房內擺設跟照片一樣 但是非常老舊 剛進房就發現床邊地板有垃圾沒清 wifi機隨意放在地板上 冷氣也老舊 周邊環境很方便 有Big C大賣場 有共市場 距離韓市場也只有一公里多
Stayed 1 night in Jul 2019
Response from Sale Team on 2019/8/7
We so sorry for our inconvenience and deeply thank you for choosing us. We will improve all the disadvantages and hope that you can come back here and enjoy your stay with satisfaction and happiness.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2019
Response from Sales Team on 2019/7/26
Dear Sir/ Madam, Thank you for choosing to stay with us and we are looking forward to welcoming you again in the near future. Best regards, Sales Team

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities
フロントの方やベルの方、メイドさんを含めとても気持ちのいい対応で滞在中のストレスはなかったです！ フロントの女性達は日本語も片言ではあるものの話が通じ〜向上心も見えとても良かったです。
Stayed 10 nights in Jun 2019
Response from Sales Team on 2019/7/3
Dear Sir/ Madam, Thank you very much for your feedback. We deeply thank you for choosing to stay with us and we are looking forward to welcoming you again in the near future.

2/10 Terrible

Sujin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
사진에 속지마세요
절대가지마세요 사진에 속지마세요 이틀 숙박비195000원만 날렸네요 곰팡이 쾌쾌한냄새 너무심함 절대가지마세요 진짜 여기는 아닌것 같아요 한시간도 못있겠더라구요 수영장도 진짜아님
Stayed 2 nights in Jun 2019
Response from Sale Team on 2019/6/18
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.

6/10 Okay

병주

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가격대비 괜칞아요.
호텔 입구 찾기 힘듦. 시설이 오래되었음. 방음이 잘안됨. 그외엔 친절하고 가격저렴하고 시원하게 지냄. 가격대비 굉장히 넓음.
Stayed 3 nights in May 2019
Response from Sale Team on 2019/5/29
Thank you very much for your feedback. We deeply apologize for this unconvenience that happened during your stay. We will try our best to solve this issue for guest thank to your comment. Once again, thank you for choosing to stay with us and we are looking forward to welcoming you again in the near future.

6/10 Okay

Verified traveler

Stayed 8 nights in Apr 2019
Response from Sales Team on 2019/5/11
Sorry for your incomplete experience. We will improve our service to better serve you in the future. Thank you for your feedback.

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
바퀴벌레 소굴 청결이라곤 찾아볼수없는 지옥같은 사흘이였다 사진과는 완젼 다른 더럽기짝이없고 냄새나는 수건 거미줄쳐진 천장구석들 60년대 욕조와 부서진 욕조문 여인숙 수준 최악의 여인숙 호텔은 무슨 사기꾼들
Stayed 4 nights in Apr 2019
Response from Sale Team on 2019/5/2
Sorry for your incomplete experience. We will improve our service to better serve you in the future. Thank you for your feedback.

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とてもコスパ良い スタッフがとても親切、全てに対応してくれた コンビニが隣で便利
Stayed 2 nights in Mar 2019
Response from Sale Team on 2019/5/2
Thank you for choosing to stay with us and we are looking forward to welcoming you again in the near future.

4/10 Poor

Totti, 京都

Disliked: Cleanliness, property conditions & facilities
マンションをリフォームしたのがよく分かる室内でした。書斎やキッチンなど1人には十分すぎる広さでしたが、ティッシュやスリッパなどホテルにはありそうなものが無かったのが、不便でした。 あと、チェックイン時にパスポートを預けてチェックアウト時に返してもらうのは、何の為か分からず不安でした。
Stayed 1 night in Mar 2019
Response from Sale Team on 2019/3/9
Sorry for your incomplete experience. We will improve our service to better serve you in the future. Thank you for your feedback.

6/10 Okay

kumi

Liked: Cleanliness
元々マンションだったところを改装して宿泊施設にしたようで、家庭用洗濯機、冷蔵庫などが備え付けてあり、キッチンもは広々としていてファミリー向きです。 書斎なんかもついてて、そこの電話機が変な音を発してて、一人旅の私には怖かったです。 パスポートを預かられるのも不安でした。
Stayed 1 night in Feb 2019
Response from Sales Team on 2019/3/1
Thank you for choosing to stay with us and we are looking forward to welcoming you again in the near future. Best regards, Sales Team

8/10 Good

CSY

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
-서비스- 공항픽업서비스 가능하다고 써 있으나, 알아서 택시를 타고 영수증을 가져오면 환불해주는 시스템깜빡하고 이용못함 새벽체크인 했는데 벨맨이 짐을 올려다줬음 (사실 당연한거지만 체크인하러가니 로비에 불이 꺼져았길래 기대안했음) 아! 새벽 프론트직원은 유니폼입지않은 남자분이었는데 영어를 잘 못하셨음 커피포트에 웬 음식물 찌꺼기가 있고 계란쉰내가 나서 바꿔달라니 없다고함 호텔리어였던 사람으로써 이해안됐음 비품으로 남아있을테고 아니면 빈방꺼랑 바꿔줘도 될텐데.. 다음날 아침에 로비로 들고가서 바꿔달라고 했음 바꿔줌 아니 씻어준듯 직원들 자체는 밝고 상냥함 객실청소는 조금 아쉬움 외출하고 갔다와도 바닥상태가 미흡했음 체크인할때부터 먼지가 나풀나풇 거렸음 오랫동안 안팔린 객실가면 느껴지는 그런 느낌이랄까.. -시설- 객실에 들어간 순간 꽤 넓었음 부엌, 4인식탁, 쇼파 등 네명이서 묵기에 아주 적합 더블침대 한개, 싱글침대 두개 있음 에어컨이 돌아가고 있었음 중앙제어식인듯 함 하지만 무의미 시원하지 않음 선풍기 느낌? 날이 덥지않아 다행이었음 뜨거운물은 한 명 씻고나오면 안나옴 두 명 동시에 쓰면 뜨신물 10분이면 동남 본인은 벌레를 못봤으나 일행 중 하나가 화장실에서 바퀴벌레 발견 그러나 동남아에서 벌레를 안 볼거라는 생각은 없었기에 뭐.. 그러려니.. 수영장은 사진과 좀 다름ㅎㅎ 문도 잠겨있었음 열어달라면 열어줄텐데 사진이랑 달라서 딱히 가고싶지 않았음 -위치- 최고. 빅씨마트랑 같은 건물 바로 앞 꼰시장임 한시장은 그랩택시 잡아서 10분거리고 1100원이면 감 번화가에 있지만 고층이라 조용함 -조식- 종류는 사실 많지 않음 그래도 나쁘지 않음 본인은 베트남 음식 매우 좋아함 그래서 입맛에 잘 맞았음 총평_ 유난스럽게 깔끔 떠는 사람은 묵기 힘들거 같음 부모님 모시고 가기엔 조금 아쉽고 친구들이랑 가기에는 적합함 위치도 좋고 여럿이서 묵기에 뿜빠이하면 가격도 괜찮음
Stayed 5 nights in Jan 2019
Response from Sales Team on 2019/2/19
Dear Sir/ Madam, Thank you very much for your feedback. We deeply apologize for this unconvenience that happened during your stay. We will try our best to solve this issue for guest thank to your comment. Once again, thank you for choosing to stay with us and we are looking forward to welcoming you again in the near future. Best regards, Sales Team

8/10 Good

JINSIN

Liked: Staff & service, property conditions & facilities, room comfort
바로 건너편이 꼰시장이고 다낭 구시가지 입니다. 걸어서 돌아 다니면 좋을것 같은데요. 구시가지 모든 도로는 오토바이와 가게 물건이 선점을 해서 걷기가 마냥 편하지는 않습니다. 숙박 시설의 안내 데스크는 거의 모든 직원이 영어를 해서 문의하거나 답변을 받는데에 어려움이 없습니다. 다만 시설이 좀 노후한 편으로 보이고요 저희 묶은 호텔방만 그런지 온수가 그렇게 따듯하게 나오지는 않습니다. 베트남 다낭, 호이안에서 묵은 3개의 호텔중 특출난 것을 들자면 직원들 서비스 상태와 위치 그리고 다른 곳보다 조식 만족도가 좋은 편입니다. 특히 부드러운 커피와 쌀국수가 만족도가 높습니다
Stayed 6 nights in Jan 2019
Response from Sales Team on 2019/2/1
Thank you for choosing to stay with us and we are looking forward to welcoming you again in the near future.

2/10 Terrible

Minh

Disliked: Cleanliness, staff & service
Gọi là 4 sao nhưng chất lượng dịch vụ rất tệ..So b
Gọi là 4 sao nhưng chất lượng dịch vụ rất tệ (SO BAD). Nhân viên Lễ tân làm việc máy móc, không chuyên nghiệp, coi thường khách hàng Việt Nam (ưu ái với khách nước ngoài - Trung Quốc); đặc biệt cô Lễ tân tên Huyền giao tiếp với khách hàng cực kỳ mất lịch sự, hơn thua cò kè tính toán với khách từ chút một. Còn về phần dịch vụ thì nói chung không đáp ứng đầy đủ với quảng cáo (bàn ghế cũ kỹ, mùa đông nhưng máy nước nóng không hoạt động,...). Tóm lại là không nên thuê ở đây để lưu trú nếu như bạn không muốn lãnh buồn phiền trong chuyến du lịch.
Stayed 1 night in Jan 2019
Response from Sales Team on 2019/2/1
Cám ơn quý vị đã lưu trú cùng chúng tôi. Xin cám ơn phản hồi của quý khách!

4/10 Poor

Verified traveler

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
방에 들어가자마자 벌레 두마리랑 인사함 다른건 다 나쁘지 않아도 그것때문에 청결도에 의심이 가득해짐
Stayed 1 night in Jan 2019
Response from Sales Team on 2019/2/1
Dear Sir/ Madam, Thank you very much for your feedback. We deeply apologize for this unconvenience that happened during your stay. We will try our best to solve this issue for guest thank to your comment. Once again, thank you for choosing to stay with us and we are looking forward to welcoming you again in the near future. Best regards, Sales Team

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
최악이 호텔
여행중에만난 최악의 호텔인듯 함 바퀴벌레가 나옴. 총3박하는동안에 바퀴벌레 계속나옴.
Stayed 3 nights in Jan 2019
Response from Sale Team on 2019/1/12
Dear Sir/ Madam, Thank you very much for your feedback. We deeply apologize for this unconvenience that happened during your stay. We will try our best to solve this issue for guest thank to your comment. Once again, thank you for choosing to stay with us and we are looking forward to welcoming you again in the near future. Best regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
숙박예약시 후기가 좋지 않아서 많이 망설였지만 대가족이 가는 여행이라 마지못해 예약했지만 저는 단점보다 장점이 많은 숙소였습니다 재방문 할 의사 있을 정도로 좋았던 숙소입니다 3박 숙박하는 동안 후기와 다르게 벌레 한마리도 안 나왔고요. 직원들 친절하고 영어 가능합니다. 장점은 바로 옆에 빅씨마트 있어서 롯데마트까지 가지 않아도 쇼핑 가능합니다. 필요한 물건있을때 바로 구매 가능하고요. 쇼핑몰인 빅씨마트내에 음식점.약국 같이 있어서 편리했어요. 꼰시장 바로 앞이라서 과일,간단한 쇼핑 가능해요. 룸 컨디션 좋고요. 방 두개로 분리되어있고요. 화장실 두개,넓은거실,세탁기까지 있어서 빨래 가능해요. 건물이 높아서 뷰도 좋아요. 용다리 ,아시아파크 다 보여요. 저렴한 가격,가족여행,넓은 객실,마트이용, 원하시는분 추천드려요.
Stayed 3 nights in Jan 2019
Response from Sales Team on 2019/1/12
Dear Sir/ Madam, Thank you very much for your feedback and for choosing to stay with us. We are looking forward to welcoming you again in the near future. Best regards

8/10 Good

Lovisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra
Bra lägenhet och bra service.
Stayed 3 nights in Jan 2019
Response from Sales Team on 2019/1/9
Dear Sir/ Madam, Thank you very much for your feedback Thank you for choosing to stay with us and we are looking forward to welcoming you again in the near future. Best regards, Sales Team

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 1 night in Dec 2018
Response from Sales Team on 2019/1/4
Sorry for your incomplete experience. We will improve our service to better serve you in the future. Thank you for your feedback.