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Reviews of Horizon Homestay

2 out of 5
Horizon Homestay
23 Xuan Dieu, Hoi An

Reviews

8.8

Excellent

Rating 10 - Excellent. 7 out of 11 reviews" "
Rating 8 - Good. 3 out of 11 reviews" "
Rating 6 - Okay. 0 out of 11 reviews" "
Rating 4 - Poor. 0 out of 11 reviews" "
Rating 2 - Terrible. 1 out of 11 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

6.8/10

Amenities

9.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Outi-Marja

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 4 nights in Feb 2024

2/10 Terrible

Andria

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room given was bad as not as the pictures posted. Lady staff was very unprofessional as I arrived only told me room was fully booked. I booked my accommodation and she WhatsApp me without informing the room was fully book until my arrivals. Bed had stain. Water in the shower was only hot for a very short time and low water pressure. I don’t understand how this property can have a good rating from trip advisor. Definitely I will not stay there ever again. I have never had this bad encounter in Hoi an after many times of travelling to Hoi an.
Stayed 3 nights in Feb 2024

8/10 Good

June

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
4family member (with a 2yrs old kid), they change my room immediately when we check in because the aircon not function well, much appreciate on this. Cook our breakfast when we wake up, so we get to eat hot fresh breakfast. staff are very friendly and helpfull. Boss and staff are friendly, willing to help on any problem we have. Speak English, easy for communicate. suitable for family stay.
Stayed 3 nights in Oct 2018

10/10 Excellent

Pepe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I want to live here
Absolutely brilliant. Room was spacious clean and very comfortable great balcony. In a quiet location away from the hustle and bustle but still only a short 30 min stroll to Hoi An old town or use one of their free bicycles good choice of breakfast. The staff were fantastic so friendly and helpful special mention to Thi she is a star. If I ever go back to Hoi An I will be staying there, I’ll even rearrange my dates if they’re fully booked could not recommend Horizon Homestay more
Stayed 3 nights in Mar 2019

8/10 Good

Pennapa, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
close the old town
It is a nice hotel, nice straff and clean. we feel comfortable and happy to be here. The straff help us called a taxi. I exchanged the money rate at the hotel. I am very appreciate her help.
Stayed 2 nights in Oct 2018

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay in Hoi An
We stayed here for 4 nights and couldnt have been happier with this accomodaion. The room was probably the best we’ve had in Vietnam. It was big, with a modern bathroom, great AC and wi-fi, and the glass doors opened up directly on to the patio/breakfast area. The bikes which are free to use are a massive bonus and a leisurely ride into town is only 10 mins, with the beach only 20 mins. Breakfast was also great, especially the banana pancake. Would 100% recommend and wouldnt hesitate to stay here agaon
Stayed 4 nights in Jun 2018

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendliest staff
Staff and accom was amazing! A few mosquitos around but not a big issue
Stayed 2 nights in Mar 2018

10/10 Excellent

Martina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice Homestay - highly recommended
Staff was very kind and helpful. Breakfast was very good. You get an idea how the vietnamese live (no shoes in the house, etc.)
Stayed 4 nights in Dec 2018

10/10 Excellent

NILS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

take, 日本

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
宿泊に関して問題有りません。部屋も綺麗で広くて清潔です。 旧市街までは少し離れていますが無料で自転車を借りれるので問題有りません。 ただ一つ残念なのが予約時にクレジットカードで支払ってますが 払っていないと二重請求されました。 あとでエクスペディアに連絡してもらい返金されるみたいです。 それ以外はパーフェクトでした。
Stayed 2 nights in Jan 2018