Grand Penthouse | Beach/ocean view

Reviews of Fusion Suites Da Nang - Daily Reflexology Inclusive

4 out of 5
Fusion Suites Da Nang - Daily Reflexology Inclusive
An Cu 5, Vo Nguyen Giap, Man Thai, Da Nang, DAD

Reviews

9.2

Wonderful

Rating 10 - Excellent. 585 out of 909 reviews" "
Rating 8 - Good. 259 out of 909 reviews" "
Rating 6 - Okay. 42 out of 909 reviews" "
Rating 4 - Poor. 16 out of 909 reviews" "
Rating 2 - Terrible. 7 out of 909 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Dmitri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and service is exceptional! Pool was under renovation. Everything else was amazing.😀 please note: Daily reflexology is ONLY part of the hotel name and not an included amenity that comes with your room. You will have to book by appointment at hotel spa. I was informed about this confusion on arrival and the staff was very accommodating and comped my hotel reflexology spa treatments.

10/10 Excellent

Seth

Liked: Cleanliness, property conditions & facilities
Pool was closed for repair but the property and staff were great!
Stayed 3 nights in Dec 2023

4/10 Poor

David, Lawrenceville

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
This is one of the more expensive hotels in the area. It did not have an iron. I asked multiple times and they didn’t bring one. The remote for the tv was out of battery. No dining options other than breakfast. Pool is across the street. They have a bar there but is not in service. I recommend staying down the street closer to My Khe beach. More restaurants and closer to things to do.
Stayed 2 nights in Jun 2022
Response from The Hotel Management on 2022/7/20
Dear David, Greetings from Fusion Suites Da Nang It is always a pleasure to receive our valued guest's post-stay feedback in which the hotel team could learn from the downside part and improve the service quality for better performance. Due to the breakdown in hospitality industry in recent years, the hotel service itself has been under serious effect. However, we do apology for the shortage and dissatisfaction in service quality. The Hotel Management is planning for renovation process within, thus we expect the facility and service setting in place properly. Once again, we appreciate your feedback and wish for another chance to welcome you back for a leverage experience. Best regards.

10/10 Excellent

Prateek

Stayed 1 night in May 2022
Response from The Hotel Management on 2022/7/20
Dear Prateek, Thank you for staying in Fusion Suites Da Nang during your trip in the city. It is always our pleasure to welcome our valued guest back since the hotel getting re-open in post-pandemic period. We wish you all best and hope for another chance to welcoming you back in the nearest future. Best regards

8/10 Good

Heather

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value, priceless ocean and city views!!
View from the studio suite was AMAZING. Reflexology and breakfast were overwhelmed and not available, however after providing feedback to the hotel we were upgraded to the zen rooftop access, which was fantastic and a service I’d pay for upfront if I stay at this property again. Staff was very responsive so overall I was pleased with our stay. One note: the pool is actually across the street and it would be best to try to book the reflexology service well in advance or it may not be available.
Stayed 2 nights in Jan 2020
Response from Trang Pham on 2020/2/11
Xin chào Heather, Good day to you! Thank you for choosing Fusion Suites as your holiday destination and leaving us such a nice and detailed review. We are very glad to hear that you did enjoy your stay with us, especially with our Zen Club Privileges and the helpfulness of our team. At Fusion Suites, we strive every day to ensure our guests have a wonderful stay and marvelous time, so hearing how much you enjoyed the Fusion experience was very rewarding for us. While compliments are always appreciated, we are sorry for inconvenience that the foot massage was full and it is highly recommended that you could make the reservation before your arrival. With the hospitality heart, we will look forward to welcoming you back to the property in the near future. Nothing would mean more to us than seeing you again. Best regards, Trang Pham

10/10 Excellent

Wai

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach is just across the road. View from bedroom is magnificent!. Staff are friendly and helpful. Foot reflexology is good too.
Stayed 2 nights in Jan 2020
Response from Trang Pham on 2020/2/3
Xin chào Wai, Good day to you! Thank you for choosing Fusion Suites Da Nang as your holiday accommodation and leaving us so many compliments on our services. We are really delight to know that you did love the room view, the ambiance, foot reflexology and especially the wonderful embrace from staff. That created a big motivation for us to continue the path of exceeding our guests' satisfaction. Thank you once again for visiting us and we look forward to welcoming you back soon. Best regards.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very enjoyable stay Staff very friendly and helpful, very good level of English spoken On arrival at 08:00 our room wasn’t ready so we were given a waiting room, even though we were 5 hours early for checkin We would highly recommend it
Stayed 12 nights in Dec 2019
Response from Trang Pham on 2020/1/7
Xin chào, Good day to you! Thank you so much for your kind review. We are very glad that you have had a pleasant stay at Fusion Suites Danang and that you were especially pleased with the helpfulness of our staff. With the hospitality heart, we would love to have your patronage as a chance for us to serve you even better next time. Thanks once again, Trang Pham

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019
Response from Trang Pham on 2020/1/7
Xin chào, Good day to you! thank you for choosing Fusion Suites Da Nang as your holiday accommodation and leaving us 100% positive feedback. We wish you a safe flight back to your hometown with lovely memories of the hotel. With the hospitality heart, we would love to have your patronage as a chance for us to serve you even better next time. Thanks once again, Trang Pham

10/10 Excellent

Verified traveler

Stayed 3 nights in Dec 2019
Response from Trang Pham on 2019/12/30
Xin Chào! Good day to you! Thank you for choosing Fusion Suites Da Nang as your holiday accommodation and leaving us a nice review. We wish you a safe flight back to your hometown with lovely memories of the hotel and a very happy new year. With the hospitality heart, we would love to have your patronage as a chance for us to serve you even better next time. Thanks once again!

10/10 Excellent

Long Yau

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from Trang Pham on 2019/12/27
Xin chào Long Yau! Good day to you! Thank you for choosing Fusion Suites Da Nang as your holiday accommodation and giving us 10 out of 10. We hope that you did have a wonderful trip and lots of unforgettable memories while exploring this beautiful coastal city. For your next get away from your daily busy life, please think of us and remember that we are here to make you stay. Thanks once again, Trang Pham

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing stay in Da Nang
Great value, free massage and yoga every day. Staff all very helpful and went the extra mile. Huyen on reception was particularly helpful. Breakfast anywhere any time works really well around your schedule. Would highly recommend this hotel and if returning to Da Nang this will be our preferred hotel option.
Stayed 11 nights in Sep 2019
Response from Tram Nguyen on 2019/10/11
Xin Chào Anthony, Good day to you :) I would like to send you sweet thanks for nice comments you rendered to the team and especially Ms Huyen. We do hope to create the experience as being at home for our guests. And so happy to know that you did have a nice stay as you were looking for. Please let us have a chance to welcome your patronage as soon as possible! We are here to make your stay! From Fusion Family with love, Tram Nguyen

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Response from Tram Nguyen on 2019/10/7
Xin Chào from Fusion Family! Good day to you :) It is so pleasured to get your rating serving a strong motivation for us to keep moving on! At Fusion, we embrace the guests as our intimate and we suppose that you did feel the warmth from every heart. Please give us the earliest chance to welcome you back. We are ready to serve you even better! From Fusion Family with love, Tram Nguyen

10/10 Excellent

Heather, Hong Kong

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room with sea view is excellent and staff are friendly
Stayed 3 nights in Sep 2019
Response from Tram Nguyen on 2019/9/30
Xin Chào Heather, Good day to you :) We are so delighted to get your review as we have got to know that you did enjoy your stay with us :). Thanks for your compliments towards the stunning view and our friendliness. We believe that you did spend unforgettable moments and please let us have a chance to welcome you back as soon as possible to cozy Fusion Suites. From Fusion Family with love, Tram Nguyen

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I upgraded to Zen club with additional payment but it was great, especially about fusion 24 that allows early/late check in/out
Stayed 2 nights in Sep 2019
Response from Tram Nguyen on 2019/9/23
Xin Chào from Fusion Family! Good day to you :) Thank you for the high appreciation towards Zen Club experience and we are so happy for that! At Fusion Suites Family, our "stubborn ambition" is to make the guest feel more than at home ^^. And we do believe that only the things coming for heart can reach other's hearts. Looking forward to your patronage as soon as possible and please give us a chance to bring you the unforgettable moment in fantasy Danang city! From Fusion Family with love, Tram Nguyen

10/10 Excellent

WWS

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is nice and good at English. The location is very convenient. However, the swimming pool is a bit small otherwise everything is good.
Stayed 4 nights in Aug 2019
Response from Tram Nguyen on 2019/8/28
Xin Chào WWS, Sunny day to you :) Thank you for being in love with Fusion Suites Family and we also cherish that to be our strong motivation in our heart! It is so delighted to know that you experience wonderful moments in our Hotel with nice ambiance, and especially the mindfulness from every single staff. Your patronage will be really a treasure for us. We are always ready to bring you the best moment :). May every of your moment fulfill with happiness and joyfulness ^^. From Fusion Family with love, Tram Nguyen ^.^

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in an Ocean Suite with Zen Club privileges & foot reflexology while on vacation with family. The hotel is across a road from the beach. There is a staff on duty to help guests cross the road to the swimming pool, which is on the beach. The pool is not huge, but by most accounts (from reviews) much better than the "bathtub-size" roof top pools in other hotels. The Zen Club on the roof top offers a good unobstructed views of the long stretch of beach, which is lined with hotels. It's a good place to relax and enjoy a drink and some snacks between meals. The suite is huge, but the bunk bed was in an enclosed room with no windows, so our daughter chose to sleep on the large sofa instead. The breakfast spread was sumptuous, and the complimentary foot reflexology was great. Just be sure to book in advance because slots fill out very quickly. However, for some reason the water would not drain properly in our bathtub/shower (there was no separate shower) and we'd be standing in ankle deep water while showering. Housekeeping sent an "engineer" who after spending 15 minutes in the bathroom concluded that it was OK. We were told it was flowing, just "slow",
Stayed 2 nights in Apr 2019
Response from Tram Nguyen on 2019/8/22
Xin Chào from Fusion Family! Sunny day to you :) We do appreciate your compliments on all the services you experienced at Fusion Suites Danang Beach. It is so delighted to know that you loved the spacious room with stunning view as well as our foot reflexology, Zen Club Privileges & breakfast quality. Regarding to water drainage in bathroom, we appreciate your comments and will have proper plan to improve. Hopefully we will have the earliest chance to welcome you back as soon as possible to cozy Fusion as your plan permits. From Fusion Family with love, Tram Nguyen ^.^

8/10 Good

Verified traveler

Liked: Cleanliness
Stayed 5 nights in Jul 2019
Response from Tram Nguyen on 2019/7/16
Xin Chào! An awesome day to you :) Thank you for your rating and we are glad to know that you had a nice stay with us. We will all be happy to get a chance to welcome you back as soon as possible and create even better experience to you! Looking forward to your patronage ^.^ With love, Tram Nguyen from Fusion Family :)

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Location is nice but hair dryer is poor and staffs speak really poor English
Stayed 3 nights in Jul 2019
Response from Tram Nguyen on 2019/7/16
Xin Chào! Great day to you :) Thank you for choosing Fusion as your holiday destination! We hope you had a wonderful stay with us and found your time to relax, refresh and full of warm Vietnamese hospitality from our Fusion Family. We are also thankful for your constructive feedback and for sure we will pay more attention to the hair dryer and English of our staff so that we could be better. Looking forward to seeing you again! From Fusion Family with love, Tram Nguyen <3

10/10 Excellent

JO

Traveled with partner
Liked: Staff & service, property conditions & facilities
Good condition! Good swimming pool Kindly staff delicious food restaurants nearby
Stayed 2 nights in Jun 2019
Response from Tram Nguyen on 2019/6/21
Xin Chào JO, Sunny day to you :) Greetings from Fusion Suites Danang Beach team, Thank you so much for staying in Fusion Suites and sharing your experience with other Expedia readers. It was lovely to read how much you enjoyed your time and this was great to read out to the team. We hope to welcome you back in a soonest time with much of pleasant memory. From Fusion Family with love, Tram Nguyen <3

10/10 Excellent

Tammy, Hong Kong

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second stay in Fusion Suite. Staff were accommodating and helpful as always. Special thanks for the free upgrade to the ZEN package, definitely being amazed with the roof top view and the breakfast, coffee break, as well as the cocktail section, wide variety of food and drink with great quality. The complimentary foot reflexology is fabulous. The gym is well-appointed, except the yoga class can be more interesting. Chill and relaxing stay. Definitely will come back again.
Stayed 2 nights in Jun 2019
Response from Tram Nguyen on 2019/6/18
Xin Chào Tammy, An awesome day to you :) Sunny greetings from Fusion Suites Danang Beach! Please accept our thanks for such a nice review which brought us much more closer to the Expedia community :) Nothing to say but a promise to do even better in your next stay ^.^ Wish you and your family all the best. From Fusion Family with love, Tram Nguyen <3

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019
Response from Tram Nguyen on 2019/6/18
Xin Chào! Good day to you :) It is so delighted to get your rating as overall you had a really nice stay with us. We do suppose that Fusion Suites Danang Beach is the right choice as we are at the moment one of the best service hotel in town. Looking forward to seeing you again very soon :) From Fusion Suites with heart, Tram Nguyen <3

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a nice stay at the hotel. Noise was the only factor with the room. Even being on the 16th floor could still hear road noise, probably due to all the windows. Also, could hear noise once in awhile from room above and below. Great views of the sea and mountains. Staff was very accommodating and pleasant. Breakfast had decent selection of food but the quality was lacking.
Stayed 3 nights in Jun 2019
Response from Tram Nguyen on 2019/6/11
Xin Chào! Sunny day to you :) It is so pleasured to get your review serving a strong motivation for us to keep moving on! At Fusion, we embrace the guests as our intimate and we suppose that you did feel the warmth from every heart. We are also thankful for your constructive feedback and for sure we will pay more attention so that we could be better. Looking forward to seeing you again! Fusion Family - Tram Nguyen <3

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff knows what is service. The ZEN package we booked was great as it allowed flexible check in/out which suited our flights. The views on the roof are amazing and so is the tea and cocktail hour. Thanks Fusion team, we come back!!
Stayed 1 night in May 2019
Response from Tram Nguyen on 2019/5/27
Xin Chào! Sunny day to you :) It is so delighted to get your review as overall you had a really nice stay with us. We do suppose that Fusion Suites Danang Beach is the right choice as we are at the moment one of the best service hotel in town. Please let us have a chance to welcome your patronage as soon as possible! Fusion Family - Tram Nguyen <3

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff and very comfortable rooms! We loved our stay so much, we came back for 2 more nights!
Stayed 2 nights in May 2019
Response from Tram Nguyen on 2019/5/27
Xin Chào! Cheery day to you :) Thank you for your time taken to leave us the review and your compliments served as the strong motivation for the whole Fusion Suites Family! We are so happy to know that you did have great moments during your last stay with us :). All of members of Fusion Suites Family are always ready to welcome you back very soon as your plan permits. Fusion Family - Tram Nguyen <3

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, large rooms, great views, and outstanding service!
Stayed 3 nights in May 2019
Response from Tram Nguyen on 2019/5/24
Xin Chào! Good day to you :) Thank you for your time taken to leave us the review and your compliments served as the strong motivation for the whole Fusion Suites Family! We are so happy to know that you did have great moments during your last stay with us :). All of members of Fusion Suites Family are always ready to welcome you back very soon as your plan permits. Fusion Family - Tram Nguyen <3

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2019
Response from Tram Nguyen on 2019/5/6
Xin Chào! Good day to you :) Thank you for your time taken to leave us the review. We hope to have a chance to welcome you back as soon as possible to cozy Fusion Suites! From Fusion Suites with love, Tram Nguyen ^.^

10/10 Excellent

Verified traveler

Stayed 1 night in Apr 2019
Response from Tram Nguyen on 2019/5/6
Xin Chào! Sunny day to you :) Thank you for your rating and we are glad to know that you had a nice stay with us. We will all be happy to get a chance to welcome you back as soon as possible and create even better experience to you! Looking forward to your patronage ^.^ Fusion Family - Tram Nguyen ^.^

10/10 Excellent

JL

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near the beach, amazing sea view, close to local seafood restaurants.
Stayed 3 nights in Apr 2019
Response from Tram Nguyen on 2019/5/7
Xin Chào JL, Sunny day to you :) We are so delighted to get your review as we have got to know that you did enjoy your stay with us :).Thanks for your compliments towards the stunning view. We believe that you did spend unforgettable moments and please let us have a chance to welcome you back as soon as possible to cozy Fusion Suites. Fusion Family - Tram Nguyen ^.^

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice design, a little worn in some places, but overall enjoyable.
Stayed 1 night in Apr 2019
Response from Tram Nguyen on 2019/4/19
Xin Chào from Fusion Family, Thank you for your time taken to leave us the review and your compliment served as the strong motivation for the whole Fusion Suites Family! We are so happy to know that you did have great moments during your last stay with us :). All of members of Fusion Suites Family are always ready to welcome you back very soon as your plan permits. Sunny day to you! From Fusion Suites Family with heart, Tram Nguyen ^.^

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2019
Response from Tram Nguyen on 2019/4/2
Xin Chào from Fusion Family, Thank you for choosing Fusion as your holiday destination! We hope you had a wonderful stay with us and found your time to relax, refresh and full of warm Vietnamese hospitality from our Fusion Family. Thank you very much for your stay! I do hope you have a nice day! From Fusion Family with love, Tram Nguyen ^.^

10/10 Excellent

Wing Yan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Hotel
The environment is good! Staff were nice whom provide lots of help during the stay. We love the foot massage. Lucky that we were upgraded to sea view room, the view was fantastic!! Thanks Fusion Suites Team!
Stayed 4 nights in Mar 2019
Response from Tram Nguyen on 2019/4/2
Xin Chào Wing Yan, Thank you for your review and letting us know that you did have nice experience with the spacious room with stunning view, the foot massage, and the attention from the staff. We are always ready to welcome you back as soon as possible and experience even unforgettable memories. From Fusion Family with love, Tram Nguyen ^.^

10/10 Excellent

dynk

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An enjoyable stay with unforgettable sunrise and sunset views. I like the linens which are organic cotton. Receptions are very friendly and responsive to questions and issues raised. Breakfast very good, with one comment on the punctuality of delivery when in-room breakfast is ordered. Hope it can be improved. This is a hotel which I want to return. Special compliment and thank to Huyen for her sincerity and service.
Stayed 2 nights in Mar 2019
Response from Tram Nguyen on 2019/3/28
Xin Chao Dynk, Sunny day to you :) We are so delighted to get your review as we have got to know that you did have a great stay with us :). We always want to bring the guest the best experience and for any more recommendation to improve our service :). Hopefully we could have a chance to welcome you back and show our service improvement. From Fusion Family with love, Tram Nguyen ^.^

10/10 Excellent

Dmitry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, will stay here again
Stayed 5 nights in Mar 2019
Response from Tram Nguyen on 2019/3/15
Xin Chào Dmitry, It is beyond happy to get your review as we have learned that you did have a wonderful stay with us :). At Fusion Family, we are all here to make your stay unforgettable. With the hospitality heart, we would love to have your patronage as a chance for us to serve you even better next time. From Fusion Family with love, Tram Nguyen ^.^

10/10 Excellent

Zorigtbaatar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An Excellent and a great part of my trip! 😊
Staff were very friendly and very helpful. We enjoyed so much in staying in this hotel. Foot massage and breakfast and hotel service was fantastic! Exceeded my expectation! Coming back to stsying again! Looking forward to seeing staff miles again!
Stayed 4 nights in Jan 2019
Response from Tram Nguyen on 2019/2/15
Xin Chao Zorigtbaatar, We are so delighted to get your review as we have got to know that you did enjoy your stay with us :). Thanks for your compliments towards our foot reflexology, breakfast anytime anywhere and our warm hospitality heart. We believe that you did spend unforgettable moments and please let us have a chance to welcome you back as soon as possible to cozy Fusion Suites. Have a nice day :) From Fusion Family with love, Tram Nguyen ^.^

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fusion Suites is a really fantastic hotel and incredible value. The food is very good - the breakfasts in particular are very good. The views are amazing. The rooms are large, clean and tastefully furnished and the kids loved the bunk beds. The staff are friendly and sweet. The pool and its bar are great. The complimentary daily foot massages are next level amazing. The gym is well-appointed and there is yoga, including aerial yoga. The only drawback is the surrounding beach of Da Nang really needs to be cleaned up. It's pretty dirty. We didn't mind too much as we swam in the pool and had a great time. I think the city of Da Nang needs to do something about this though as a holiday destination. But I cannot recommend Fusion Suites enough. Great place to relax with kids.
Stayed 4 nights in Jan 2019
Response from Tram Nguyen on 2019/2/15
Xin Chao from Fusion Suites Family, Thank you for your time taken to leave us the review and we appreciate your feedback a lot. We always want to bring the guest the best experience and for any more recommendation to improve our service :). Hopefully we could have a chance to welcome you back to the cozy Fusion Suites! From Fusion Family with love, Tram Nguyen ^.^

8/10 Good

Akira

Traveled with family
Liked: Amenities, property conditions & facilities
Overall stay was comfortable. I wish I could stay longer in the spacious guest room.
Stayed 3 nights in Dec 2018
Response from Tram Nguyen on 2019/1/3
Xin Chao Akira! Thank you for your compliments & for choosing our hotel. We are happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. From Fusion Suites Family, Tram :)

8/10 Good

Kan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2018
Response from Tram Nguyen on 2019/1/3
Xin Chao Kan, Thank you for staying with us. Looking forward to welcoming you again soon. Fusion Family, Tram :)

10/10 Excellent

Verified traveler

Stayed 3 nights in Nov 2018
Response from Tram Nguyen on 2019/1/4
Xin Chao! Thank you for your good evaluation of our hotel. We are delighted that you have had a good time during your stay and hope to see you again soon. From Fusion Family with love, Tram:)

10/10 Excellent

Aleks, Hanoi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service, ultra clean, nice quiet location on the beach.
Stayed 2 nights in Nov 2018
Response from Tram Nguyen on 2019/1/4
Xin Chao Aleks! Thankful for being in love with our wellness concept, breakfast anytime anywhere, foot reflexology and especially the nice embrace from the staff. We will be waiting to welcome you back as soon as possible to cozy Fusion and serve you even better next time! From Fusion with love, Tram :)

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018
Response from Nhi Nguyen on 2018/10/30
Xin chao Michael, Thank you for your time taken to leave us the review. We always want to bring the guest the best experience and for any more recommendation to improve our service :). Hopefully we could have a chance to welcome you back and show our service improvement. From Fusion Suites Family

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2018
Response from Nhi Nguyen on 2018/10/26
Xin chao! Thank you for staying with us during your vacation in Danang :). Please let us have a chance to serve you again at Fusion Suites Family. From Fusion Suites with love.

10/10 Excellent

Debbie Yi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018
Response from Nhi Nguyen on 2018/10/1
Xin chao Debbie Yi, Thank you for staying with us. Looking forward to welcoming you again soon. Fusion Family.

10/10 Excellent

Tony, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you don't want remote then Da Nang city is a great choice for a family holiday and as a mid price beach side property Fusion Suites as a base would take some beating. Had 6 Nights with my wife and 2 teenage boys in a large penthouse 2 bedroom apartment. All the staff were excellent though we were really well looked after by Jorge from Galicia, a true hospitality professional with whom nothing seemed to be too much trouble. Recommend the Zen Club benefits package as breakfast 7-9:30, coffee break 12-3pm and happy (cocktail) hour 4-7pm is taken on the 23rd floor rooftop inside/outside lounge with spectacular views.
Stayed 6 nights in Aug 2018
Response from Mymy on 2018/8/31
Xin chao Tony, It is so delighted to get your review as overall you had a really nice stay with us. We do suppose that Fusion Suites Danang Beach is the right choice as we are at the moment one of the best service hotel in town. The hotel management will consider all of your feedback about the pros and have proper plan to resolve. Looking forward to seeing you again very soon. From Fusion Suites with heart, Mymy

6/10 Okay

familyoffour, Singapore

Liked: Cleanliness, property conditions & facilities
comfortable hotel close to beach but noisy
We stayed in an Ocean View Suite with our two children. The view was amazing, and room comfortable. The children had their own bunk room with sliding door. Small kitchenette (fridge, small hob, kettle, sink, cups, cutlery but no cookware provided). Hotel buffet breakfast was reasonable - egg station, asian foods, cakes, fruit etc. We also had a 'candy board' left one evening - haribos, cupcakes and toffee apples. Beach and pool area are nice. Need to cross the busy road to get to both though hotel provides someone to help you cross over. Friendly staff at pool. Plus points - hotel is comfortable, friendly and the view is great from the higher floors. Beach and pool are both good too. We also got a free foot reflexology each day which you could either have on the spa floor or in your room. Negatives - distance to central Da Nang. We took taxis each night to find places to eat as not much nearby especially for children. Noisy road, especially when sitting by the pool, and at night. Hotel is nice and comfortable for a quick stopover/beach stay but wouldn't stop longer than a two-three nights. Da Nang itself doesn't provide much in way of entertainment and the hotel is a way from the centre.
Stayed 4 nights in Aug 2018
Response from Mymy on 2018/8/21
Xin chao familyoffour, We are thankful for your time taken to leave us the review and happy to know that overall you had a satisfying stay with us. Looking forward to having a chance to welcome you back to cozy Fusion Suites! Fusion Suites Family Mymy

8/10 Good

Sai ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018
Response from Mymy on 2018/8/14
Xin chao Sai ying! We are thankful for your rating which let us know that you were satisfying during you last stay at our hotel. Fusion Suites Family is always ready to welcome you back as soon as possible. Looking forward to your patronage. From Fusion Suites with love, Mymy

8/10 Good

Patrick K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018
Response from Mymy on 2018/8/11
Xin chao Patrick K, Thank you for your rating and we are glad to know that you had a nice stay with us. We will all be happy to get a chance to welcome you back as soon as possible and create even better experience to you! Looking forward to your patronage. Fusion Suites Family

6/10 Okay

Verified traveler

Liked: Staff & service
Good Hotel for Health
We were upgraded to a corner view suite which was spacious and had a great view over the ocean and mountains. The pool was across the road but once you are there it is quite tropical. We all loved the free foot massages and I highly recommend them. We didn’t get to try the silk aerobics but it looked fun. Staff at the hotel are friendly and helpful.
Stayed 2 nights in Jul 2018
Response from Mymy on 2018/7/16
Xin chao, Thank you for your review and letting us know that you did have nice experience with the spacious room with stunning view, the foot massage, and the attention from the staff. We are always ready to welcome you back as soon as possible and experience even unfegettebe memories. Fusion Suites Family. Mymy

10/10 Excellent

Kandice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Our room was spacious and fit our family of 5 easily. We stayed for a total of 4 nights. The hotel was very clean, the staff was very friendly and accommodating. It was very easy to get taxis in front of the hotel. The pool was across the street and could use a little bit of updating but it didn't affect our trip. The beach was easily accessible just steps from the pool. There was an attendant to help you cross the street from the hotel to the pool. The breakfast was really good and we looked forward to it each morning. The area is not that walkable, new buildings are being constructed on almost every available corner along the beach so it's nearly a 15-20 minute walk to the nearest convenience store. The downtown city area is only a 10 minute cab ride away. The foot massages were also great. The rooftop bar is really only for Zen members during the day but it opens up to the rest of the hotel guests in the late afternoon. Microwave, fridge and bottled water was available daily.
Stayed 4 nights in Jun 2018
Response from Mymy on 2018/7/16
Xin chao Kandice, Xin chao lingwucong, Thank you for your time taken to leave us the review and your compliments served as the strong motivation for the whole Fusion Suites Family! We are so happy to know that you did have great moments during your last stay with us :). For your constructive comments on pool refurbishment , we are working on it to make sure that the guest experience are more fulfilled. All of members of Fusion Suites Family are always ready to welcome you back very soon as your plan permits. Sunny day to you! From Fusion Suites Family with heart.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury hotel close to beach
Everyone at Fusion Suites goes above and beyond to make your stay memorable. They gave us a free room upgrade and paid for our taxi back to the airport. The daily massages and Zen Club food deal are a must! The employees are so friendly and make an effort to get to know your name. I want to come back in the near future with my family.
Stayed 3 nights in Jun 2018
Response from Mymy on 2018/7/9
Xin chao, It is beyond happy to get your review as we have learned that you did have a wonderful stay with us :). At Fusion Family, we are all here to make your stay unforgettable. With the hospitality heart, we would love to have your patronage as a chance for us to serve you even better next time. With love, Mymy from Fusion Suites Family

10/10 Excellent

Cho, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel experience, but..
Great 3 days stay at fusion suites. My kids love the place. Beach is readily accessible, not the most crowded section. Upgraded to Zen club which was nice gesture and the fruit basket was nice too Distance to downtown area accessible by cab only, walking not recommended due to the heat. The master bed is comfy and nice but its position beside the fridge is a bit noisy when the compressor kicks in The room or walls are not exactly sound proof - can hear the adjacent room TV noise and pple talking The breakfast is standard everyday, good to have some variations
Stayed 3 nights in Jun 2018
Response from Mymy on 2018/6/21
Xin chao Cho! It is so appreciated to get your feedback and happy to know that you had nice stay with us :). We will bear in mind all of your recommendation and consider to make it happen. For your next stay, hopefully we could improve those drawbacks and be able to show you our better quality. Please let us have a chance to serve you again at Fusion Suites Family. From Fusion Suites with love, Mymy