Suite, Balcony, River View | Minibar, desk, soundproofing, free WiFi

Reviews of Catinal Hotel

3 out of 5
Catinal Hotel
174 Bach Dang, Hai Chau, Da Nang

Reviews

7.0

Good

Rating 10 - Excellent. 10 out of 40 reviews" "
Rating 8 - Good. 13 out of 40 reviews" "
Rating 6 - Okay. 10 out of 40 reviews" "
Rating 4 - Poor. 1 out of 40 reviews" "
Rating 2 - Terrible. 6 out of 40 reviews" "

6.8/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Adam

Traveled with group
Liked: Staff & service, room comfort
Perfect if on a budget
If you’re on a budget, this is perfect. Well placed for all the things in Da Nang. They are super helpful with anything you want. Laundry was done very quickly. They also rent out scooters which means you can have so much more freedom. For what you pay, this is great.
Stayed 1 night in Aug 2023
Response from Catinal Hotel on 2023/12/11
It's fantastic to hear about your positive experience! We're glad you found our hotel to be a perfect choice for budget travelers and that our location suited your needs in Da Nang. We take pride in providing helpful service and convenient amenities like quick laundry service and scooter rentals to enhance your stay. Your feedback means a lot, and we're thrilled that you found great value in what we offer. Should you need anything else or have further questions, feel free to reach out. We'd love to welcome you back for another enjoyable stay!

6/10 Okay

Bry, Singapore

Business traveler
Liked: Cleanliness, staff & service
Basic hotel to rest for the night. Excellent location I must say. Five minutes walk to Han Market and surrounded by lots of restaurants and bars.
Stayed 1 night in Aug 2019
Response from Ms. Anh on 2019/8/18
Thank for your feedback. This help us improve and enhance our service quality.

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Mattresst was 25 years old at least. Springs sigfing into me all night. No water in the shower or taps overnight. Sheets dirty and stained.
Stayed 2 nights in May 2019
Response from Ms. Anh on 2019/6/3
Thank for your feedback. This will help you improve our services.Best regards!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Only stayed a night but glad I booked a river view room...it's so pretty in the day and especially at night with a full view of Dragon Bridge. Room was spacious and comfortable, no big complaints. This place seemed a better value than other nearby places. At checkout they said I used two bottles of water from the fridge but evidently were never stocked...they didn't charge me in the end. Location of this place is hard to beat...so much walkability.
Stayed 1 night in Mar 2019
Response from Ms Anh on 2019/4/30
Thank for your appreciation. Hope see you in next time when you travel to Da Nang city. Best regards!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, right on the river. I booked a river view room and wow, what a treat in day and night. The window was a little dirty though. It's an older property but is a decent value compared to other riverfront properties. Just stayed a night but the place was fine and would stay again.
Stayed 1 night in Mar 2019
Response from Ms. Anh on 2019/4/30
Thank for your feedback We will try to improve our mistakes. Hope see you soon when you come back Da Nang city in next time. Best regards!

10/10 Excellent

Kev, Melbourne, Aus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great friendly staff and location was perfect as it had a view of the dragon bridge which is a must see. Would definitely stay here again.
Stayed 3 nights in Dec 2018
Response from Catinal hotel on 2018/12/21
Thank you for your feedback. Hope to welcome you next time!

10/10 Excellent

Larry, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly, helpful staff and very reasonably priced. Further they provide an inexpensive express laundry service. For me that’s very important when your only staying one night.
Stayed 1 night in Nov 2018

8/10 Good

penguin, Canada

Liked: Staff & service, room comfort
Nice view
I stayed on 6th floor with great view. Staffs were very kind and cleanliness was not great. But with this price, I can say it is gooood.
Stayed 1 night in Mar 2018
Response from Catinal Hotel on 2018/3/14
Dear Value Guest, Thanks for your review. Catinal hotel always try o bring the best service to our guests. We will improve some problems that as your feed back. Hope we will serve you in the future when you come back Da Nang. Thanks and best regards!

8/10 Good

anand, hong kong

Liked: Cleanliness, staff & service, room comfort
Budget Hotel centre location
If you are looking for a non fuss budget hotel in a central and convenient location, i will surely recommend. Its a budget hotel so dont expect much in terms of luxuries but the staff here is very helpful. Thanks
Stayed 3 nights in Feb 2018
Response from Catinal Hotel on 2018/2/21
Dear Mr/Ms. Anand, Thanks for your review. Catinal hotel always try to bring the best service to our guests. We want our guests have feeling as home. Hope to see you again. Thank you!

10/10 Excellent

Sidney, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location good value
From the friendly staff to the comfortable rooms I found this a great place to stay in Danang.
Stayed 1 night in Jan 2018
Response from Catinal Hotel on 2018/1/29
Dear Mr. Sidney, Thanks for your review. We always want to bring the best service to our guests, and make you feel comfortable like you home. Thanks and best regards!

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall stay was okay.
Great location, staff are really friendly and willing to help. We did not have a phone to call reception as they had to replace ours but never got around to doing so. We had to go down to reception from the 6th flr many times to tell them the toilet wasn't flushing, lights would not turn on, key card stopped working, no toilet paper on the second day, etc. It was very inconvenient although the staff are more willing to help than anything. Air conditioner was really loud thus sleeping was uncomfortable.
Stayed 2 nights in Jan 2018
Response from Catinal Hotel on 2018/1/29
Dear Value Guest, Thanks for your review, and we sorry for any inconveniences. We will improve our service and facilities. Hope next time you stay at Catinal hotel, you will have better service. Thanks and best regards!

8/10 Good

yoshimi

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ロケーション最高!
今回2度目の利用です! リバービューは最高に良いです。 立地やどこへ行くにも便利です
部屋からのサンライズ
Stayed 1 night in Mar 2020
Response from Catinal Hotel on 2023/12/11
素晴らしいレビューをありがとうございます!2度目のご利用、大変嬉しく思います。リバービューが素晴らしいとおっしゃっていただけて光栄です。立地が便利で、どこへ行くにもアクセスが良いとおっしゃっていただけて、私たちもとても嬉しく思います。またのご利用を心よりお待ちしております。何かご質問やご要望がございましたら、お気軽にお知らせくださいね。

6/10 Okay

Hau

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2020

6/10 Okay

Jinhae

새벽도착해서 싸게 잠만잠깐 자기에는 그럭저럭 나쁘지않음
Stayed 1 night in Aug 2019
Response from Ms. Anh on 2019/9/3
Thank for your feedback to our hotel.

2/10 Terrible

Youngju

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
최악
최악이예요.. 위치만 좋고 ..벌레 엄청 많고 , 3성급애 이정도 위치 다른 호텔 많아요ㅠ 다른곳 가세요... 시트에 벌레줏은거 엄청많고.. 수압 최악 전 공항 가기전에 5시간 정도 있는다고 예약한곳인데 첫날 새벽도착해서 0.5박 한곳이랑 위치고비슷 가격도비슷한데 ㅠ 민박집보다 못해요
Stayed 1 night in Aug 2019
Response from Ms. Anh on 2019/8/16
Thank for your feedback. This help us improve and enhance our service quality.

2/10 Terrible

Changhun

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
좋은 가족여행에 최악의 마무리 선물함
귀국 전 잠시 들려서 쉬었다 가려고 했는데, 방에 물이 안나옴. 그래서 방을 변경했는데, 샤워하다가 물이 끊겨서 겨우 비눗물 닦고 나옴. 방에 손가락 보다 큰 바퀴벌레 나와서 기어다님. 상기 내역 컴플레인하는데 직원 영어 하나도 못하고 주인은 보이지도 않고, 결국 통화 연결했더니 환불 및 보상 절대 못해준다고 함. 관광와서 잠시 쉬어가려고 하는 사람들, 뜨네기들 대상으로 전형적으로 사기치는 스타일의 업소임 룸 컨디션은 국내 여인숙보다 못함 (냄새, 눅눅함, 얼룩, 벌레, 에어컨 설비 최악 등등)
Stayed 1 night in Jun 2019
Response from Ms. Anh on 2019/7/4
Dear Mr/Ms Changhun, I'm sorry for your inconvenient when stay at hotel. We're appreciate your feedback. This will help us improve our hotel. Best regards!

2/10 Terrible

JONGMIN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
가지마요
더러움 가성비보고 공항가기전 잠시 들렸는데 두번다시 가고싶지 않았음
Stayed 1 night in Mar 2019
Response from Ms Anh on 2019/3/30
Thank for your feedback. We will try to improve hotel to bring best services for all customer. Best regards!

6/10 Okay

KYUNGLIM

Liked: Staff & service, room comfort
가성비 딱!
가성비 괜찮았습니다. 오래된것과 관리는 부족한부분이 있지만 ,새벽 도착 시간으로 잠만 자기 딱이고 근처 한 시장, 핑크성당,한강 구경하기에 좋은 위치였습니다~^^
Stayed 1 night in Feb 2019
Response from Ms Anh on 2019/2/28
Thank you for your feedback. Hope see you in next time when you come back DaNang City ^^

4/10 Poor

Junghwan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
많이 낡았어요
일행이 방이 없어서 우리호텔이랑 가까운데로 예약했는데 반지하에 방줬네요 시설 낡고 어두워서 무섭기까지했어요. 잠만자고 뛰쳐나올거면 괜찮아요.
Stayed 1 night in Aug 2018
Response from Ms Anh on 2019/3/4
Thank for your feedback. We will improve our hotel. Hope you feel better if you travel to Danang in next time.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

Silvio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nettes kleines Familienhotel
Nettes kleines privates Hotel in zentraler Lage am Han river. Vom Inhaber bis zum Angestellten sind alle sehr nett, freundlich und hilfsbereit. Da ich mich wie bei Freunden sehr wohl gefühlt habe, sehe ich über kleinere Kritikpunkte am Zimmer gern hinweg. Diese sind nicht einmal erwähnenswert. Für mich steht fest: wenn Danang, dann auf jeden Fall wieder dieses Hotel, weil man sich bei Freunden einfach immer wohl fühlt ;)
Stayed 5 nights in Dec 2018

8/10 Good

HAE JIN

Liked: Staff & service
장점과 단점이 분명한호텔
프론트분이 친절하시고 강이보이는 방으로 예약하시면 경치는 끝내줍니다 방이넓고 주변에 관광지가 다 있어서 다니시기 편하다는게 장점입니다 하지만 낡았고 나무로 되있다보니 종종 개미가 보여여ㅜㅜ
Stayed 3 nights in Oct 2018

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
솔직한후기
일단 사진은 정말 뽀샵처리를 한건지 실제랑달라요 우리나라에서 3만원미만 오래된모텔셍각하시면되구요 샤워-아침,점심은 정말 차갑지만 않은물이나옵니다 아무리해도 따뜻한물은 안나옵니다. 유리창은 정말더럽고 환풍기도 없는듯해요 그더러운 창문 조금열리는거로 해결하는듯. 침구류-매일가는건맞는거같지만 모기도아닌것이 뭔가 따끔따끔하게 뭅니다 위치-다낭성당이랑가까우니 시내가기에는 편해요 직원들 친절합니다만 전 4일예약했었는데 2일만에 자기네판단대로 키작동안되게하고+왜 체크아웃안하냐확인함(진짜 어이가없지않나요? 결국 다시확인해보라고해서 정정했고 그에대해 딱 쏘리 한번듣고 끝...이일이 낮에있었고 밤에다시왔을때도 여전히 키가 작동안되서 다시내려갔다옴.)차라리 돈을 하루에 14000원씩쓰면 적당히 괜찮은 호텔+수영장있는곳도 다낭에있으니 꼭 참고하시길
Stayed 4 nights in Sep 2018

8/10 Good

Lam

Liked: Staff & service
離機場近 望韓江橋
前台人員好友善.唯一缺點是房間整潔度有待改善.
Stayed 3 nights in Aug 2018
Response from Lien Nguyen on 2018/8/18
Thank you for your feedback. We will improve as your feedback to make our service better. Thank you and best regards!

8/10 Good

jinju

Liked: Staff & service, property conditions & facilities, room comfort
침구가 눅눅함. 입지 좋음. 에어컨이 안꺼져서 방을 한번 바꿈. 창문없는방은 답답하고, 창문있는방은 좁음
Stayed 1 night in Jul 2018
Response from Catinal hotel on 2018/8/9
Thank you for your review. We look forward to receiving more feedback from you to improve our services. Thank you & best regards.

6/10 Okay

MAKIKO

Stayed 2 nights in Jun 2018
Response from Lien Nguyen on 2018/7/26
Thank you for your feedback. I will focus on the staff more. Thank you and best regards.

6/10 Okay

Kyungbaik, KOREA

사진보다는 못하네요
사진보다는 더 낡은 상태입니다. 그냥 도착하는날이나 출발하기전 잠시 머무르길 추천합니다.
Stayed 4 nights in May 2018

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Nice Location
Very nice location and kind staff.
Response from Catinal hotel on 2018/5/14
Thanh you, I hope see you the other time :)

2/10 Terrible

Myunghoon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
웬만하면 더 깔끔한 숙소 찾으시길...
오래되고 낡아 방음 심각하게 안되고 화장실 끔찍할 만큼 더럽습니다. 새벽 비행기 기다리며 잠깐 쉬려한 숙소라 싼 곳 택했는데 시내 중심가라 이동 편리하고 용다리 바로 앞이라 멋진 야경 볼 수 있는 것 빼고는 전부 별루에요. 특히 화장실 개미와 이름 모를 벌레들은 손도 씻기 싫을 정도로 더럽고 묘한 냄새도 나고 위치가 좋음에도 기사가 못 찾아 호텔 찾는데 힘들었고 직원들 영어 못하고 서비스 별루에요. 5만원도 조금 아까운 숙소입니다. 이 사이트에서 예약한 최악의 호텔입니다
Response from Catinal hotel on 2018/5/15
Sorry for all of thing you have when you stay in our hotel. We have overcomed already. We are really sorry.

6/10 Okay

Naochika

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
立地中心には最高なホテル
今回は深夜便の為、荷物を置けてシャワーを浴びる事が出来ると思い湿地と価格で選びました。お部屋は普通ですが、シャワールームは残念です。ご利用される方はアメニティを持ち込んだほうが良いです。ちなみにタオルも ここの評価はスタッフが大変良い人で優しいです。立地と値段で選ぶなら良い思います。
Response from Catinal Hotel on 2018/4/23
Dear Ms/Mr. Naochika, Sorry for any inconveniences you had during stay time. We will improve as your feedback to make our service better. Thanks and best regards!

8/10 Good

Kuoliang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2018
Response from Catinal Hotel on 2018/3/21
Thanks for your review. Hope we can serve you in the future. Thanks and best regards!

10/10 Excellent

YOO JUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
너무 만족스럽습니다.
그 관광단지와의 접근성이 좋기로 소문난 브릴리언트 호텔 옆옆건물에 자리잡고 있어서 너무 편하게 아이들과 관광을 다녔습니다. 호텔시설은 낡았지만 청결했고 가족경영인거 같았는데 사장님과 아드님 모두 친절하셨습니다. 관광하느라 호텔에 머무를 시간이 별로 없어서 경제적인 이 호텔을 결정했는데 정말 만족스러운 선택이였습니다. 다음에 다시 다낭에 가게되도 또 이 호텔에서 묵을 생각입니다. 경제성과 관광위주의 일정을 둘 다 고려한다면 이 호텔을 추천합니다.
Stayed 1 night in Feb 2018
Response from Catinal Hotel on 2018/3/7
Dear Mr/Ms. Yoo Jung, Thanks for your review about Catinal hotel. We always try to bring the best service to our guests. Your satisfy is our motivated to serve our value guests. Hope we can serve you next time when you come back Da Nang. Thanks and best regards!

10/10 Excellent

CHUN LUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

ILARIA

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018
Response from Catinal Hotel on 2018/2/5
Dear Mr/Ms. Ilaria, Thanks for your review. Hope to see you next time at Catinal hotel! Thank you so much!

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
호텔 주변이 좋았어요.
호텔 앞 도로는 한방향으로만 갈수있는 도로라는걸 알고계시면 다르곳에서 택시타고 오거나 본인이 직접 오거나 할때 편하실것 같아요. 아무래도 주변에 용다리도있고, 바로앞이 도로이다보니 사람이 많았는데.. 생각보다 조용해서 좋았어요. 호텔에대한 만족도는 엄청 높지않지만, 호텔 주변에 om펍에 스파이시 치킨 윙이랑 치즈케이크, may spa의 거의 반값으로 저렴한 마사지 굉장히 추천합니다.ㅠㅠ!!!!!!!!! 제가 갔을때는 베트남 아시안컵 축구 우승한 날이라 밑에 사진처럼 오토바이로 엄청 시끄러운 날이긴했는데... 밖에서 정신없이있다가 들어와서 쉴땐 좋았습니다. 엘레베이터가 있지만, 커피포트가 없는점, 콘센트가 침대 옆에 넉넉하지 않았던것 등 전체적 시설은 아쉬웠습니다. 저희는 공항가기 전날 저렴한 호텔 찾았던거였고, 주변에 여행마지막날 즐길거리가 나름 많아서 좋았습니다.
Stayed 1 night in Jan 2018
Response from Catinal Hotel on 2018/2/5
Dear Value Fuest, Thanks for you review. We always try to bring the best service to our guests. Your satisfaction is our motivated. Hope you come back Catinal hotel again. Thanks and best regards!

2/10 Terrible

haneul

Liked: Staff & service
Disliked: Cleanliness, room comfort
싼데 깨끗하다는 후기가 있길래 밤 비행기 타는 날 짐 맡겨 놓고 잠시 쉬려고 잡은 호텔이었는데 시설이 너무 노후되서 쉬는 것 같지도 않았어요ㅜㅜ
Stayed 1 night in Jan 2018
Response from Catinal Hotel on 2018/1/29
Dear Sir/Madam, Sorry for any inconveniences from our hotel. Our hotel has been operating for quite a long time, we always maintain and upgrade equipment and improve our service. Hope you will come back and we will bring the best service to you. Thanks and best regards!

8/10 Good

HANSOL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
감사합니다!
친절한 직원들 덕분에 즐거운 시간 보낼 수 있었습니다! 화장실 수압이 너무 마음에 들었고, 객실 내 구비된 샴푸랑 바디워시가 정말 좋았어요! 즐거운 여행 하다 가요~
Stayed 2 nights in Jan 2018
Response from Catinal hotel on 2018/1/24
Dear Sir/Madam, Thanks for your review. Catinal hotel always try to bring the best service to our guests. Hope we can welcome you again when you come back Da Nang. Thanks and best regards!

6/10 Okay

sung min

Disliked: Staff & service, property conditions & facilities
풍광 및 위치 좋음 조식은 별로
한강이 바로 창으로 보이고 성당도 너무 가깝고 위치는 너무 좋았는데. 방에 포트가 없어달라고 해야하고 조식은 정말 우 맛없어요. 커피는 탕약같고 음식도 영. 별로 거의 안먹었어요. 개미도 좀 있고 그래도 풍광이 좋아서 괜찮았어요.
Stayed 1 night in Jan 2018
Response from Catinal Hotel on 2018/1/23
Dear Sir/Madam, Thanks for your review and sorry for any inconvenience you had in Catinal hotel. Maybe some meal is not suitable with foreiger taste because vietnamese food and coffee have a bit different. We will improve our breakfast. Hope next time, you will satisfy with our breakfast. Thanks and best regards.

10/10 Excellent

Sin Heum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가성비 최고 친절하고 위치좋은 호텔
일단 위치가 너무 최고입니다. 한국패키지투어 버스 운영하는 티라운지 카페와도 걸어서 오분이내에, 밤부빠도 걸어서 2분, 건물등지도 우측코너돌면 타이음식점과 할머니쌀국수집 완전 가깝고 맞은편 다리 건너 빈컴플라자였나 거기랑도 걸어서 십분정도 당연히 가격대비 시설이나 건물의 노후는 어쩔수 없지만 청소너무 깔끔하게 잘해주며 욕실에 물기가 항상 없도록 매일매일 청소를 해주었으며 창문에서 용다리와 뷰가 시원하게 트여있어요 무엇보다 데스크직원분들 매번 과하지않은 인사로 부담스럽지 않을 정도의 친절함과 제가 하루 예약하고 그이후 5일을 더 머물렀는데 다른 방 미리 보고 싶다하니 너무 친절하게 안내와 딜을 하였습니다. 지금도 너무 고맙게 생각합니다. 데스크 남자 여자 직원분 너무 좋습니다. 한국방송도 나와요!!! 몇개나
Stayed 1 night in Dec 2017
Response from Catinal Hotel on 2018/1/8
Dear Mr/Ms. Sin Heum, Thanks for your review about Catina hotel. We always try to bring the best service to our guest. Hope that Catinal hotel will be the best choice when you come back Da nang. Thanks and best regards!

10/10 Excellent

SZE CHING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017
Dear Mr/Ms. SZE CHING, Thanks for your review. We always try to bring the best service to our value guests. Hope to see you next time.