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Reviews of Backhome Hotel - Hostel

2 out of 5
Backhome Hotel - Hostel
39-41 Ba Trieu, Cam Pho, Hoi An

Reviews

8.8

Excellent

Rating 10 - Excellent. 16 out of 26 reviews" "
Rating 8 - Good. 4 out of 26 reviews" "
Rating 6 - Okay. 4 out of 26 reviews" "
Rating 4 - Poor. 2 out of 26 reviews" "
Rating 2 - Terrible. 0 out of 26 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Agnieszka

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Yusei

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and lovely staff but one thing i didn't like was that i had to deposit my passport at reception. I didn't feel comfortable with it. I'd almost forget it
Stayed 1 night in Sep 2023

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and value
I had a private room with a jive comfy bed and the best shower with plenty of hot water...breakfast was tasty and plenty of happy hour specials... not a party hostel which was nice...I highly recommend it.
Stayed 3 nights in May 2023

10/10 Excellent

Camilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience
Really cosy hotel with very friendly staff who is ready to help you with bookings of different tours, bikes, etc.!
Stayed 2 nights in Apr 2022

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, only a short walk into the heart of the old town. Not much of a social side, lot of groups seemed to be staying but there is a bar downstairs which has really good deals on during 'happy hour'. Comfy beds, big lockers and clean bathrooms. Great free breakfast, staff are super lovely and helpful! Free water refills available.
Stayed 2 nights in Nov 2019

10/10 Excellent

Shay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hostels in South East Asia!
My Girlfriend and I stayed at the 6 bed dorms. The dorms were clean and spacious with the A/C running 24/7, clean and had 2 lockers per person (a large one under the bed and a small one apart from it.) Dorms included a free towel that we were free the change every day. The breakfast was definitely the best one we had staying in a hostel on anywhere in SEA - it included a variety of vegetables, noodles, eggs for your choice of making, fresh juice and hot drinks The staff was very nice and helpful ; Hang, was the girl that took us on the "free" bicycle tour was super friendly and funny and told us a lot about Hoi An and their culture. (give her a raise haha). The tour wasn't actually for free though as you have to pay 25K VND for the bike rental. Nothing crazy but probably worth mentioning on the Hostel's page. Over all we had a great time in Hoi An and really enjoyed the hostel . Would definitely visit again!
Stayed 2 nights in May 2019
Response from HIEN TRAN on 2019/5/31
XIN CHÀO ! Thanks for coming to stay with us and for writing your review on Expedia. We find that we have a lot of happy customers come through our doors every day but that the happy customers are far more unlikely to write a review than the more critical customers. Thank goodness for word of mouth when we read some of our previous reviews on this site. We get most of our business here at the Back Home Hostel through word of mouth from happy customers bouncing around the backpacker trail through SE Asia telling one another about us. We constantly working towards further improvements in our operations and facilities. We pride ourselves on aiming to provide a comfortable, relaxed and informative atmosphere for travelers that like a social vibe and are limited to a tight budget. The team's aim is to do this in a small city (Hoi An), a beautiful location. The team at Back Home Hostel thanks you for choosing to stay with us and for taking the time to review us.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful helpful staff! Great breakfast buffet, comfortable beds and clean facilities.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, great location, friendly staff and really nice breakfast buffet. Even the dorms have air on :)
Stayed 2 nights in Apr 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
Great for solo traveler, as I got a private room (with a balcony!) but then had the option to socialize with people at the picnic tables on the first floor. The front desk was really great, in organizing cleaning my laundry, and even a group bike tour on Saturday (just be aware that the tour is "free", you still have to pay to rent the bike.) Breakfast was decent spread, and a filtered water station in the lobby was great for filling up your water bottle. Clean room, great shower and aircon after hot days. Easy walk to the river and the craziness, but far enough away to be quiet at night. Great stay!
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Backhome hostel is located almost in the city center of hoi an. There are many stores and restaurants around,which make the stay very convenient. Breakfast includes many options, noodles, ice, vegetables and eggs as well as bread and fruit. They organize trips, bikes rental and laundry service.
Stayed 3 nights in Feb 2019

10/10 Excellent

anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, nice, cheap, centrally located
Loved this hostel. SUPER clean. they clean the bathrooms all the time. They offer a free cooking class once a week and an AWESOME bicycle tour for $1. It was quiet enough at night with the window closed. You couldn't hear the noise from the restaurant/ bar. Centrally located. Helpful front desk. Only wish they had a book exchange. Would recommend
Stayed 4 nights in Feb 2019

10/10 Excellent

Yin Tung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

10/10 Excellent

Toshihiro, Misato

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
言うことなし
Stayed 4 nights in Dec 2023

10/10 Excellent

kyungsoon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So good hostel clean. Good breakfasts
Breakfast so good.clean. Kindness..
Stayed 4 nights in Dec 2023

10/10 Excellent

kyungsoon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So good hostel,so good breakfast..
Alway, feeling so good..breakfast so good. Cheap room. Clean.....kindness..location good
Stayed 5 nights in Dec 2023

10/10 Excellent

Chohee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
넘 좋아요.
너무 좋아요. 화장실겸 샤워실 깨끗하고 배수 잘돼요. 침대도 편안하고 도미토리 방 공간이 꽤 넓어요. 1층 라운지는 언제든지 이용할수 있도록 개방되어있어서 편하개 사용했습니다. 호이안 다시 오게되면 또 이용할거에요.
Stayed 2 nights in May 2022

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
가상비 좋은 호스텔
가격대비 저럄하게 이용할 수 있다 8인실 혼성 도미토리 룸을 이용하였으니 안락함과는 거리가 있지만 룸의 컨디션은 잘 관리됭고 있었다 1만원도 안되는 가격에 조식도 제공되니 꽤 괜찮은 숙소이다
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
まだホステルが新しいので私のベッドはカーテンがありませんでしたが、伝えると丁寧に対応してくださいました。
Stayed 1 night in Sep 2019

10/10 Excellent

Chiao ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很棒的旅館
房間很乾淨, 還有好吃的免費早餐, 還有 溫馨酒吧 我看到許多人 都說要延長住宿時間 我想你應該要去住住看
Stayed 3 nights in Jul 2019

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
20代 前半の方向けかな
最上階の部屋でしたが 一階のレストラン 夜はバーみたくなり 大音量のクラブ音楽が深夜までかかっているので 振動もあり 自分もクラブの中にいるようでした 寝たい方などにはオススメしません またスタッフの方の英語が聞き取れなく 聞き直すと 英語分からないの?と気分の悪い態度をされ 親切でもありませんでした 安いので仕方ないと思っています
Stayed 5 nights in Jun 2019

4/10 Poor

Verified traveler

Disliked: Amenities, property conditions & facilities
Stayed 1 night in May 2019

8/10 Good

Sompong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ไม่มีสบู่อาบน้ำ
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, room comfort
로컬 여행 느낌은 좋지만 클린과 편안함은 굿바이
서양인이 많고 서양인에 맞춰진 숙소. 샤워도 서양인 키에 맞춰짐. 무료쿠킹클래스 자전거투어 그러나 안내데스크 남자는 매우 친절하고 좋다. 여자분 매우 불친절
Stayed 1 night in Apr 2019

10/10 Excellent

essi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2019

6/10 Okay

Francisca

Stayed 2 nights in Jan 2019