Superior Double or Twin Room | Minibar, in-room safe, desk, soundproofing

Reviews of Bac Cuong Hotel

3.5 out of 5
Bac Cuong Hotel
Lot 30-32 Nguyen Van Thoai, Da Nang

Reviews

7.0

Good

Rating 10 - Excellent. 17 out of 80 reviews" "
Rating 8 - Good. 29 out of 80 reviews" "
Rating 6 - Okay. 19 out of 80 reviews" "
Rating 4 - Poor. 10 out of 80 reviews" "
Rating 2 - Terrible. 5 out of 80 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The hotel lacks a lift to get to the first floor from ground level. It is not wheel chair or handicap friendly. The rooms infront are fairly noisy as the noise from the street is reflected up. The breakfast is reasonable for the price of a night. The staff is considered reasonably priced for locals so we get many lower income tourist living here even from the PRC. Their children can be very noisy. Prepare to be nudged at breakfast as they will push their way in.
Stayed 3 nights in Apr 2019

6/10 Okay

Verified traveler

Ok. Clean and tidy. Welcoming staff. Breakfast with choices. Convenient to everywhere. Close to the beach.
Stayed 2 nights in Jan 2018

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
Lots of baby cockroaches in the room
The room was not clean as its looks, I found lots of baby cockroaches in the toilet and under the water pot, and they went into my clothes and luggage. ;(((((( its disgusting and unacceptable!!!
Stayed 4 nights in Jan 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Excellent stay, very great location, close to the beach
Stayed 1 night in Nov 2017
Response from Le Thai Hien. on 2018/1/23
Dearest Mr/ Ms Thanks for choosing Bac Cuong Hotel for your trip. We are very happy for your appreciate. We look forward to welcoming you to come back Bac Cuong Hotel again.

4/10 Poor

dinesh, ottawa, on

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Lots of Cockroach in the room
Three rooms changed, different problem with each room. Will not be staying at this time pace. Good location and nice staff, but the rooms are bad.
Stayed 2 nights in Dec 2017
Response from Le Thai Hien on 2018/1/23
Dearest Mr/Ms Thanks for choosing Bac Cuong for your trip We thank your contribution and sorry you for inconvenience. We will feed back to General Manager to improve more and more better. We hope to welcome you to come back Bac Cuong Hotel in the next time.

6/10 Okay

Chonlaya

Disliked: Cleanliness
Stayed 1 night in Dec 2017
Response from Le Thai Hien on 2018/1/23
Dearest Mr/Ms Thanks for choosing Bac Cuong Hotel for your trip. We are very happy for having you at Bac Cuong Hotel. We will try to improve our service more and more better.

8/10 Good

Verified traveler

Liked: Room comfort
Disliked: Staff & service
Comfortable beds. Walk to beach. Slightly rundown
Comfortable beds and linens! Our VIP sea view was quaint and on an angle. The remote control was missing the desk staff had a hard time with English so it was a bit of a chore to get some normal room service requests complete. The room had nice wallpaper and again a comfortable bed. There was peeling areas by the windows and some electrical repairs left undone. The breakfast was standard but the staff here was very accommodating.
Stayed 1 night in Nov 2017
Response from Le Thai Hien on 2018/1/23
Dearest Mr/ Ms Thanks for choosing Bac Cuong Hotel for your trip We thank you for your feedback. We will try to improve our service more and more better and hope to see you in another day.

4/10 Poor

SEOKJOONG

Disliked: Cleanliness, property conditions & facilities
Dont recomment
Dirty, drains in shower booth blocked which is so disgusting. Service is soso. Not gonna stay again even its cheap.
Stayed 2 nights in Nov 2017

10/10 Excellent

Michael D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place -- happy with room
Enjoyed my stay. very satisfied with my room. another great deal through Hotels.com. Excellent location.
Stayed 3 nights in Oct 2017

10/10 Excellent

THANH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2017

8/10 Good

Richard

Liked: Cleanliness, property conditions & facilities, room comfort
Overall good for value. Except service could be further improved
Stayed 3 nights in Oct 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was good, but service staff in Hanoi hotels was far superior.
Stayed 4 nights in Aug 2017

8/10 Good

Sophie

Liked: Cleanliness, property conditions & facilities, room comfort
This hotel was fine for a quick stay in da nang. Nothing amazingly good or bad about it.

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Not recommended
We booked 3 rooms for 4 nights: Rooms - quite old and not really clean Hotel - small lounge and pretty old Free drinking water - tricky ( 4 bottles on the first day , you can drink without extra charge only 2 ) Overall - not recommended

8/10 Good

Krystyna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel, great base for day trips with bike!
We stayed at Bac Cuong for 3 nights, and overall had a great stay. The hotel itself was quite nice, modern and clean, with polished floors, and a doorman. The check-in process was quick and seamless, and we even received a welcome juice on arrival. The room was quite large, with a comfortable bed and a rain shower in the bathroom (I love rain showers!), as well as complimentary water. The breakfast included both a buffet and cooked to order food, and there was both asian and western food for the picky; all in all, good variety. The location of the hotel is actually quite interesting; I found it a bit difficult to get into the city, as even though it looks close on the map, walking there takes quite a bit of time, and your only alternative is a taxi/uber/grab, for ~60-70.000VND. On the other hand, it is right next to the beach, with a variety of great seafood restaurants around it, so if you are not looking to go into the city too often, I definitely would recommend the area. Finally, it is just a short drive from Monkey Mountain, Marble Mountains, Hoi An and various beaches, so it makes for a great base for short day trips with the bike!

6/10 Okay

AHSAN

Liked: Staff & service, room comfort
Convenient hotel near beech
Service can be further improved. Noise from water tank create discomfort. Lazy house keepers had to called in housekeepers couple of time to clean room but didn't do a proper job.

10/10 Excellent

Sandra, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best service in Vietnam, 2-minute walk to beach
This was one of the best hotels I stayed in during my travels in a Vietnam. It was a little more expensive than some, but still reasonably priced. I had a corner room on the 12th floor with a great city view from one window and a great beach view from the other. The variety and quantity of foods in the breakfast buffet was excellent. The only complaint is that the breakfast room is far too small to accommodate the large number of people at this large hotel. The best part of this hotel was the excellent help provided by very competent, helpful staff. In advance the helped me telephone to confirm bus arrangements. When I was checking out and leaving, my bus was very late. They were concerned for me, seeing that the bus had not arrived as expected. To help, they made several calls to find out where the bus was. They served me fruit juice in the lobby while waited. They were so kind and considerate during this time. Finally, when the bus arrived (over an hour late) they saw me off in a very warm friendly manner.
Response from Ms Hương - Sales Department on 2016/8/31
Thank you very much for your wonderful review about your recent stay at Brilliant Hotel Danang. It is a pleasure to read your comments here and to know that you had great time with us and enjoyed our location, staffs such as our services,.. We hope to be able to welcome you back again in the near future. Best.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice spot close to the beach
Really comfortable hotel, within a 10 min walk of the beach. Breakfast was surprisingly good. My hotel room had HBO, Starz, and Cinemax in English which was a plus as I got to watch Anchorman 2 and have a beer when I had some downtime. Great coffee shop and restaurant right next door. Motorbike rentals were close by as well. Definitely would recommend this place and would go back for future stays.
Response from Ms Hương - Sales Department on 2016/8/31
Thank you very much for your wonderful review about your recent stay at Bac Cuong Hotel Danang. It is a pleasure to read your comments here and to know that you had great time with us and enjoyed our location, staffs such as our services,.. We hope to be able to welcome you back again in the near future. Best.

6/10 Okay

Henry, sydney

Liked: Cleanliness, property conditions & facilities, room comfort
modern interior.
hotel got renovated not long ago. So interior looks amazing and for the price you pay for a night. It's a bargain The down side, next to the hotel there's about three buildings getting constructed. so you can hear construction work till about 10pm at night. breakfast wasn't too amazing also. But for the price, this hotel is an excellent choice.

8/10 Good

Lim, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thumbs Up !
Enjoyed the stay as is near the beach, with good view of the beach to see sunrise. The room is kept clean except the aircondition - very noisy when we on it. The food served on our first day for breakfast were cold - porridge n food not replenish or attended. Things goes well on the 2nd day - and the staff in the restaurant was attentive and friendly.

6/10 Okay

Verified traveler

Value for money

6/10 Okay

Creed, Auckland

Liked: Cleanliness, room comfort
Bac Hotel
Good location if you want to be by the beach. Friendly staff. Value for money.

10/10 Excellent

Bryan, Sunnyvale, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Bac Cuong is a great place to stay. For a 3-stars hotels it exceeds our expectation in term of service and cleanliness. Although breakfast selection is limited, staff were extremely friendly and helpful.

6/10 Okay

josh, Aus

Disliked: Staff & service, property conditions & facilities
Close to the beach but on its own
This hotel is quite a distance from the city area, we were lucky we hired scooters otherwise we would have spent a lot of money on taxis, other than that pretty much everything you would expect from a 3 star hotel

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Family vacation
The size of the room are ok. We booked 4 rooms. 1 out of 4 didn't have a smell. The other 3 were cigarette, durian or bathroom drain smell. We were not happy with the breakfast. You have to be having breakfast at 6:30 am or 7:00 am to get something decent. Otherwise, almost no food by 7:30 am. Staff very friendly and trying to do their best even with their limited English. You can hear the bell ring or knocking from the other guest's rooms.

10/10 Excellent

KKish, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel short walk to beach.
Friendly helpful staff including restaurant, front / reception desk and spa.

8/10 Good

Kumar, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
away from traffic jammed and peace from horn sound
hospitality and breakfast very good. Its located nearby beach so whoever love beach can stay here.

8/10 Good

Matthias Chay, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near beach
Pleasant , breakfast provided is adequate , restaurants nearby and easy access to places of interest. Hoi An is just about 1/2 an hour drive away . The nearby beach is beautiful.

6/10 Okay

David , new zealand

Liked: Cleanliness
Not my favourite hotel.
Not our favourite hotel at all in Vietnam, the staff were not active, they had to be pushed to do anything, only when they realise we were annoyed did they react. The breakfasts were poor, a 2 out if 10, arriving at our first breakfast at 8.30am (breakfasts were served between 6.00am & 9.00am) we found little or know food to eat, when pushed the staff wer reluctant to put out more food, only after becoming upset was more food made available. Overall we were disappointed with this hotel.

8/10 Good

Ang

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

4/10 Poor

Blue, England

Disliked: Room comfort
Noisy.....
Unfortunately had to leave due to construction noise that echoed through the entire hotel.

8/10 Good

mt, canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Our stay was ok. Good location close to beach and restaurants. Hotel was clean staff were good.

8/10 Good

Thuy-Linh, North Bethesda, MD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant experience
Bathroom smelled in one of the rooms because of some piping issue but it was an otherwise great experience. The hotel was very modern and clean.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Louis Nguyen, Sai Gon

Liked: Cleanliness, property conditions & facilities, room comfort
Good
Khach san moi, sach se, tuy nhien phan diem tam sang chua duoc nhieu va chua ngon.

8/10 Good

Asim, Dallas, TX

Liked: Staff & service
Ok hotel. Close to beach.
Hotel is ok. 3 star. Rooms are small even premier. Great hotel for the price. Staff very friendly.

8/10 Good

Peter, Great barrington MA. USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Priced right
Interesting place .... There is so much construction going on everywhere in that neighborhood ... A short walk to the beach ... The staff was helpful and the rooms were all brand new .... Luckly the windows open so i could get some fresh air ... Priced right and a good morning breakfast buffet

10/10 Excellent

Chong, Chin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good service good breakfast
near mykhe beach. very excellent staff .they help me book the train ticket. motobike can be rent from hotel.

8/10 Good

Kay, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable, fairly close to the beach.
The staff here is awesome -- very friendly and their service is excellent. Breakfast is included with the room price, and we found only a small complaint there....the food on the buffet is not hot, but barely warm. In every other aspect, we were happy enough to extend our stay from 2 days to 6.

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort

10/10 Excellent

nancy, california

Liked: Cleanliness, staff & service, room comfort
Overall we love this hotel .
the staff are wonderful, but the hotel itself need many correction like pluming, air condition major repair, the font lobby the flood very dusted , the window not safety for minor,

4/10 Poor

Happy, Macay

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is new but still there are still things to fix like the toilet! The water is spilling while taking a bath! Lots of things they need to look out for for a good service! But the staff are generous!

8/10 Good

Verified traveler

Stayed 1 night in Sep 2019

6/10 Okay

Thi Minh Lan

Disliked: Cleanliness

10/10 Excellent

porpaa, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
สะอาดใกล้ทะเล
ห้องพักสะอาดพนักงานต้อนรับบริการดี ใกล้ชายหาดและเดินทางไปที่ต่างๆสะดวก
Stayed 1 night in Jan 2018
Response from LE THAI HIEN on 2018/2/1
Dearest Mr/ Ms Thanks for choosing Bac Cuong Hotel as a great experience in Da Nang. We would like to send our thank for your compliment. We will try to upgrade our service morre and more better. Thanks so much and look forward to welcoming you to comeback Bac Cuong Hotel .

6/10 Okay

Johannes

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hier ik niet terug
Kamer niet schoon. Ontbijt bufet was om acht uur leeg Personeel onvriendelijk
Stayed 2 nights in Nov 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2017

8/10 Good

이달현, 한국

Liked: Cleanliness, staff & service, room comfort
가성비짱이에요
위치도바다근처고 객실도 이가격에이정도면최고죠
Stayed 2 nights in Sep 2017

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I will find the other hotel
near the beach, but there are so many small bugs (ants) in the bed head.... not bad breakfast. not good airconditional. I will never stay here.. sorry.... there is a bathtub in the hotels.com pic. but no bathtub..
Stayed 2 nights in Aug 2017

6/10 Okay

Henry, New York, NY

Liked: Staff & service
Close to the beach
The room was a bit old and rundown, however the bed and pillows were very comfortable. The bathroom smelled.
Stayed 2 nights in Aug 2017