Customs House Tours

We stayed in the Double Deluxe room with balcony and it was absolutely amazing. The room is decorated with so much love and a perfect mix of modern and classic style. Personally, the balcony with an amazing view of the city was my highlight. The room was clean and we were offered free tea, coffee, water and a small bottle of champagne. Room service will be provided daily, if you want to. The reception is open 24/7 and the staff is very friendy and will give you recommendations whenever you need. The hotel is located right in the city centre and the building is pure art - from the outside and inside. Just walking from the massive frontdoor up to the reception is breathtaking, if you are into arts and architecture. The building is around 100 years old of course it might need a little bit of maintenance here and there, but I absolutely loved walking through the huge hallway, up the stairs and through the corridors because there is so much art to see. If I ever come back to Budapest, I'd stay there again for sure.

Spotless room, friendly staff, great location

Room clean and comfy bed. Really quiet room with no hotel noise. Shower drain was slow and had to keep stopping the water to prevent flood, so not ideal. Breakfast was ok but no option for vegetarian suasages, margarine etc which is a shame as oat milk was available! Location worked well for us.