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"Casa Cruz Verde is a family run hotel in the heart of Cuzco. The family couldn’t do enough for us, they were helpful in every way. When we had early am excursions we had a packed breakfast which was delicious. Highly recommend this hotel and its amazing staff!!! "

"They have a pet alpaca on site. Centrally-located, near San Pedro market."

"Great location at one end of the main street"

"Beautiful hotel. The rooms were extremely clean and the staff were always available to help. The hotel has an elevator which was very nice to have. Loved the location as we could walk everywhere. It was great to have heating in the room finally, but they only turn it on at 7:00pm and it shuts off in the morning around 6:00am. Breakfast was great. The only negative was the bathroom did not smell good, you could smell the sewer which was not pleasant. But we loved this hotel and would highly recommend it."

"Internet was good. Breakfast was nice. There was no AC in our room, no refrigerator, so we had to consume warm drinks and keep the door open because the corridor was cooler than our room. The hotel was beautiful, the staff was very helpful. If AC can be added to the rooms, our stay would have been excellent. "

"Outstanding, excellent everything, location, food, coffee, staff, the rooms!!! Loved it. "

"The room was very spacious and clean, and the staff was super friendly. I debated whether or not to write this, but I feel like other travelers should know. The first night of my stay I checked in kind of late after 9 PM. It was raining and there was a terrible sewer smell in my room. The smell lasted all night and I even tried to cover the drains with towels and cups and leave the door open. The next morning, the smell was slightly better, but it was still there so I decided I wanted to end my reservation early. The staff was very understanding and kind and did give me a refund. So I’m completely OK with mistakes as long as they are addressed and taken care of. The staff in the hotel did the right thing, and I would give them another chance. Who knows what the terrible smell was from if it was the rain or what but they did the right thing and fixed the problem so I applaud them for that. "

"We checked in late and the staff got us in quickly and made dinner recommendations. The room was clean. They packed us a "bag breakfast " since we were leaving earlier then breakfast started which was fantastic. The location is a little ways away from the typical walkable shops"

"Very nice and helpful staff, they went above and beyond. Excellent room and amenities, good restaurant. Near the Main Street and close to main square but fyi is at top of the hill so to come back to hotel from square is straight up hill. Very good stay we enjoyed it and would come back!"