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Kuna Hotel

3.5 star property
Hotel in Cuenca with free breakfast and a 24-hour front desk

Choose dates to view prices

Photo gallery for Kuna Hotel

Interior
Premium bedding, minibar, in-room safe, desk
Property entrance
Interior
Property grounds
Experience the vibrant energy of Kuna Hotel, where a breakfast buffet and international cuisine at Kasa café await. Indulge in spa treatments like manicures or massages, then unwind in the serene garden or with a good book using free WiFi. Guests rave about their stay.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Kitchen
  • Breakfast included
  • Pet friendly
  • Room service
  • 24/7 front desk

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Double Room, Jetted Tub

Superior Double Room, Jetted Tub | Premium bedding, minibar, in-room safe, desk

Superior Double Room, Jetted Tub

Highlights

Separate dining area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
LCD TV
Sofa bed
  • 290 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Quadruple Room

Quadruple Room | Premium bedding, minibar, in-room safe, desk

Quadruple Room

Highlights

Separate dining area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
LCD TV
Blackout drapes/curtains
  • 376 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Triple Room

Triple Room | Premium bedding, minibar, in-room safe, desk

Triple Room

Highlights

Separate dining area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
LCD TV
Blackout drapes/curtains
  • 376 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Habitacion doble matrimonial

Habitacion doble matrimonial | Premium bedding, minibar, in-room safe, desk

Habitacion doble matrimonial

Highlights

Separate dining area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
LCD TV
Sofa bed
  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room | Premium bedding, minibar, in-room safe, desk

Single Room

Highlights

Separate dining area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
LCD TV
Sofa bed
  • 258 sq ft
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Twin Room

Twin Room | Premium bedding, minibar, in-room safe, desk

Twin Room

Highlights

Separate dining area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
LCD TV
Sofa bed
  • 226 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds
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About the neighborhood

Map
Av. de las Américas 10-93 y Luis Corder, Cuenca, Azuay

What's nearby

  • Plaza Rotary Market - 17 min walk - 1.5 km
  • New Cathedral of Cuenca - 19 min walk - 1.6 km
  • Calderon Park - 19 min walk - 1.6 km
  • Río Tomebamba & Calle Larga - 4 min drive - 2.7 km
  • Alejandro Serrano Aguilar Stadium - 5 min drive - 2.7 km

Getting around

  • 14n - Antonio Borrero Station - 15 min walk
  • Gaspar Sangurima Tram Station - 17 min walk
  • Cuenca (CUE-Mariscal Lamar) - 4 min drive

Restaurants

  • ‪sunday brunch cuenca cafe - ‬18 min walk
  • ‪Latitud Cero Taproom - ‬18 min walk
  • ‪Raymipampa - ‬19 min walk
  • ‪Hotel Santa Lucia - ‬20 min walk
  • ‪Oro Mar - ‬3 min drive

About this property

Kuna Hotel

Property highlights
You can look forward to a free breakfast buffet, a coffee shop/cafe, and a garden at Kuna Hotel. Treat yourself to spa services, such as a manicure/pedicure or a massage. The on-site café, Kasa, features international cuisine. Free in-room WiFi is available to all guests, along with a hair salon and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Bike rentals, a roundtrip airport shuttle (surcharge), and express check-in
  • Concierge services, 1 meeting room, and luggage storage
Room features
All guestrooms at Kuna Hotel boast comforts such as premium bedding and air conditioning, as well as amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Sofa beds and rollaway/extra beds (surcharge)
  • Bathrooms with showers and hair dryers
  • LCD TVs with cable channels
  • Separate dining areas, kitchens, and refrigerators

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Kasa

Things to do

  • Bicycle rentals

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden

Spa

  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Kitchen
  • Limited room service
  • Microwave
  • Minibar
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: noon
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10 per pet, per night
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 29 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 4 per vehicle (roundtrip)
  • Pet fee: USD 10 per pet, per night
  • Rollaway bed fee: USD 29 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Alcohol is not permitted at this property

Property is also known as

Kuna Hotel Cuenca
Kuna Hotel
Kuna Cuenca
Kuna Hotel Hotel
Kuna Hotel Cuenca
Kuna Hotel Hotel Cuenca

Frequently asked questions

Is Kuna Hotel pet-friendly?

Yes, pets are allowed at this property. There's a required deposit per night. Some restrictions may apply, so please contact the property for more details.

How much is parking at Kuna Hotel?

Self parking is free at this property.

What time is check-in at Kuna Hotel?

Check-in start time: 2 PM; Check-in end time: noon.

What time is check-out at Kuna Hotel?

Check-out is at noon.

Does Kuna Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 4 per vehicle applies.

Where is Kuna Hotel located?

Situated in Cuenca, this hotel is within 1 mi (2 km) of Civic Plaza, Plaza Rotary Market, and Calderon Park. Church of Santo Domingo and Esqueletologia Museum are also within 1 mi (2 km). Gaspar Sangurima Tram Station is 17 minutes by foot and Terminal Terrestre Station is 21 minutes.

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Kuna Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 26 out of 39 reviews
Rating 8 - Good. 10 out of 39 reviews
Rating 6 - Okay. 2 out of 39 reviews
Rating 4 - Poor. 1 out of 39 reviews
Rating 2 - Terrible. 0 out of 39 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mariuxi

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are service excellent
Stayed 1 night in Aug 2024

10/10 Excellent

Hubert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was wondering about the services before visiting this place, but I ended up enjoying. All staff was so professional and ready to help me.
Stayed 3 nights in Jul 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien
Stayed 3 nights in Feb 2025

10/10 Excellent

Hubert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Vanessa

I didn’t like the room, it is not like photos but the service was good and the breakfast too
Stayed 1 night in Feb 2025

8/10 Good

Luis

Liked: Cleanliness, staff & service
Buena atención y buena localización
Stayed 2 nights in Feb 2024

4/10 Poor

Santiago Rafael Mantilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOS DESAYUNOS SON DE PRIMERA (VE PRONTO O TE PEDIRÁN QUE DESOCUPES LA MESA), LAS HABITACIONES SON SUPER LIMPIAS, LA UBICACION DEL HOTEL ESTA JUNTO A UNA CARRETERA POR DONDE PASAN LOS VEHICULOS Y MOTOS TODA LA NOCHE, MUY RUIDOSO, NO RECOMENDABLE SI LA BULLA TE MOLESTA,
Stayed 3 nights in Feb 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente servicio cómodo

Muy bueno el hotel, muy buena atención, recomendado, en la próxima visita a cuenca volvería quedé complacido...recomendado
Stayed 2 nights in Dec 2023

10/10 Excellent

Juan

Liked: Staff & service, property conditions & facilities

10/10 Excellent

Adri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La limpieza y el servicio excelente
Stayed 1 night in Oct 2022

8/10 Good

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Atencion cordial
Stayed 1 night in Aug 2022

8/10 Good

Masoud

Stayed 1 night in Dec 2021

10/10 Excellent

TRuly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel, friendly staff and clean

Greta hotel, friendly staff, clean, and secure, location is just few minutes from city center. Will definitely come back and recommend
Stayed 1 night in Oct 2020

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelentes habitaciones y excelente servicio, la próxima regreso con toda la familia
Stayed 2 nights in Feb 2020

10/10 Excellent

Emil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean place not far from the old town.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is great! They have really made us welcome. The food is delicious.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019

10/10 Excellent

Della

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff

Everything perfect except there was not enough hot water in the shower and the furniture in the room was very uncomfortable to sit on. The area was safe and staff was helpful. Would stay there again.
Stayed 9 nights in Jan 2019

8/10 Good

Fran, Venezuela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice cost benefit relationship, good food and near the industrial area.
Stayed 1 night in Jan 2019

10/10 Excellent

Clara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location. $2.00 or less taxi ride to airport. Clean, quiet, and comfortable Very friendly, helpful staff.
Stayed 1 night in Nov 2018

10/10 Excellent

WALTER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfecto

Perfecto
Stayed 2 nights in Aug 2018

8/10 Good

barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming!

The hotel was very charming and the staff was incredible! The room was comfortable, although the bathroom was a bit small. The shower had plenty of hot water and that was a plus. The breakfast was good and the salad I had for dinner was great!
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

Good hotel, clean, poor breakfast

Good location, staff very friendly. Rooms are Ok and clean. Has free parking and free wifi. BUT, the breakfast is si poor that is better to go outside. If the manager improves breakfast -that is included in your rate- we could recommend this hotel. Regards Luis ramirez
Stayed 1 night in Dec 2017

10/10 Excellent

Cate, Maine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff, clean rooms, lovely breakfast buffet

We stayed at the hotel November 22 to November 30 2017. The staff was very helpful and attentive. The breakfast buffet was great. I liked the cozy sitting areas that were on each floor so when I was up earlier than my spouse, I was able to have a quiet sitting area with a lovely view. We would definitely stay here again.
Stayed 8 nights in Nov 2017

10/10 Excellent

NHON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel in Cuenca, Ecuador

Kuna hotel is located in a safe area, closed to Cuenca airport and bus station; the room is clean and in good condition, the staff is helpful, and breakfast is very good. I highly recommend this hotel ro anyone who wants a great vacation in Ecuador.
Stayed 3 nights in Jul 2017