2/10 很糟糕
Karen
團體旅遊
2025 年 6 月 29 日
喜歡：整潔度
不喜歡：員工素質和住宿環境和硬體
This property does not honour the booking that you have with Expedia. We were forced to share a bed in a room which had an unmade sofa bed (which we were told would cost extra) when we had booked a quadruple room, which should have had two large beds in it. The owner was rude when I expressed dissatisfaction at this arrangement, refused to let us eat there the following night, refused to help us with our luggage and was generally abusive. He was in a better mood the next day but by then he had ruined our stay. Expedia was incapable after the event of getting us any compensation for this treatment and for the fact that we had not been given the room that we had booked and paid for. The property itself is okay, except it's impossible in hot weather as it has no air conditioning. But beware, if you get the owner in a bad mood or dare to challenge him on any issue, he can ruin your stay.
Karen
於 2025 年 6 月住了 2 晚