Hotel Robinson
3.0 star property

Comfortable hotel with free breakfast and bar/lounge

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May 2024

Hotel Robinson

Photo gallery for Hotel Robinson

Property grounds
Terrace/patio
In-room safe, soundproofing, free cribs/infant beds, rollaway beds
Free daily buffet breakfast
Triple Room | Bathroom | Hair dryer, towels

Overview of Hotel Robinson

7.8

Good

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast includedBreakfast includedBreakfast included
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • BarBarBar

Explore the neighborhood

2 Route du Pas-de-lOurs, Lens, Valais, 3963
  • Popular LocationRestaurant Molino1 min walk
  • Popular LocationCrans-Cry d'Er Gondola4 min walk
  • Popular LocationSierre/Siders Station17 min drive
  • AirportGeneva (GVA-Cointrin Intl.)116 min drive
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Room options

Executive Double Room, Balcony

cleanliness

Highlights

Balcony
Soundproofed
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Cable channels
Daily housekeeping
  • 5 Ping (17 square meters)
  • Sleeps 2
  • 2 Twin Beds

Superior Double Room, Terrace

cleanliness

Highlights

Balcony or patio
Soundproofed
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Minibar
Cable channels
  • 10.57 Ping (35 square meters)
  • Sleeps 2
  • 2 Twin Beds

Double Room

cleanliness

Highlights

Balcony or patio
Soundproofed
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Cable channels
Daily housekeeping
  • 5.45 Ping (18 square meters)
  • Sleeps 2
  • 1 King Bed

Single Room

cleanliness

Highlights

Balcony or patio
Soundproofed
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Cable channels
Daily housekeeping
  • 5 Ping (17 square meters)
  • Sleeps 1
  • 1 Twin Bed

Triple Room

cleanliness

Highlights

Balcony or patio
Soundproofed
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Cable channels
Daily housekeeping
  • 6.94 Ping (23 square meters)
  • Sleeps 3
  • 2 Twin Beds

Similar properties

About the neighborhood

Lens

Located in Lens, Hotel Robinson is in the mountains. Tourbillon Chateau and Sion Cathedral are local landmarks, and the area's natural beauty can be seen at Pfyn-Finges Nature Park and Geronde Lake. Spend some time exploring the area's activities, including skiing lessons and skiing.

What's nearby

  • Crans-Cry d'Er Gondola - 4 min walk
  • Golf Club Crans-sur-Sierre - 6 min walk
  • Montana - Cry d'Er Gondola - 18 min walk
  • Alaïa Chalet - 6 min drive
  • Aminona Gondola Lift - 8 min drive

Getting around

  • Randogne Montana Station - 4 min drive
  • Geneva International Airport (GVA) - 117 min drive

Restaurants

  • Burger Lounge - 6 min walk
  • Restaurant Molino - 1 min walk
  • Café-Bar 1900 - 2 min walk
  • Memphis - 5 min walk
  • Télécabine Crans Cry d'Er - 4 min walk

About this property

Hotel Robinson

Hotel in the mountains
Take advantage of a free breakfast buffet, a terrace, and laundry facilities at Hotel Robinson. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar.
Additional perks include:
  • Valet parking (surcharge), a front-desk safe, and luggage storage
  • An elevator and smoke-free premises
Room features
All guestrooms at Hotel Robinson offer amenities such as free WiFi, safes, and sound-insulated walls.
Other amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with tubs or showers and hair dryers
  • Flat-screen TVs with cable channels
  • Balconies or patios and daily housekeeping

Languages

English, French, German, Italian, Portuguese, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Valet parking on site (EUR 10 per day)
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 8:00 AM–10:00 AM
  • A bar/lounge

Things to do

  • Ski storage

Family friendly

  • Free crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping

Outdoors

  • In the mountains
  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Outdoor space

  • Balcony/patio

More

  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 4:00 PM - 6:00 PM
Front desk staff will greet guests on arrival

Access methods

Access code, staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.13 per person, per night for adults; EUR 1.57 per night for guests aged 6-15 years old. This tax does not apply to children under 6 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: EUR 10 per day
  • Pet fee: EUR 20 per pet, per night
  • Rollaway bed fee: EUR 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Robinson Chermignon
Robinson Hotel Chermignon
Hotel Robinson Crans-Montana
Robinson Crans-Montana
Hotel Robinson Lens
Hotel Robinson Hotel
Hotel Robinson Hotel Lens

Frequently asked questions

Is Hotel Robinson pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 20 per pet, per night.

How much is parking at Hotel Robinson?

Valet parking is available for EUR 10 per day. Limited spots are available.

What time is check-in at Hotel Robinson?

Check-in start time: 4:00 PM; Check-in end time: 6:00 PM.

What time is check-out at Hotel Robinson?

Check-out is at 11 AM.

Where is Hotel Robinson located?

Situated in the mountains, this hotel is within a 5-minute walk of Crans-Cry d'Er Gondola and Musee Valaisan de la Vigne et du Vin, Chateau de Villa. Golf Club Crans-sur-Sierre and Bisse du Ro Trailhead are also within 15 minutes. Randogne Montana Station is 25 minutes by foot.

Hotel Robinson Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 5 out of 17 reviews" "
Rating 8 - Good. 7 out of 17 reviews" "
Rating 6 - Okay. 4 out of 17 reviews" "
Rating 4 - Poor. 0 out of 17 reviews" "
Rating 2 - Terrible. 1 out of 17 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
Good hotel
Booked the hotel last minute for a weekend. Staff very helpful, great location. Room as expected.
Stayed 2 nights in Jan 2020

2/10 Terrible

Neil

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Probably the worst place I've stayed
Not 3 Star in my opinion. The reception staff were great, and that's as far as it goes. No tea or coffee making facilities in the room. The paint on the ceiling in the room was peeling. The furniture in the bathroom was not clean and was damaged. There was mould in the bathroom and no extractor fan. The doors had been repaired with metal plates which were coming off and had not been painted since they were fitted. The wardrobe hadn't enough shelves for two people for a week. There was no room phone, although the emergency information says, in case of fire, contact staff by the room phone. There's no one on reception after 20:00, so this is a real safety issue. Breakfast was very dull for a week - Tinned fruit cocktail, the same single cold meat and cheese every day for a week. The breakfast area has bench seats and tables of 4, if everyone arrived at the same time there was not enough room and if more than 4 rooms arrived you have to share a table. Several days the water for tea was only lukewarm and we had ask for more if we wanted more than one cup of coffee. The bar is only available while staff are on duty i.e. up to 20:00hrs. On checkout I was charged an extra 3.7%, above the quoted price which could not be explained. I used a debit card and have never been charged a surcharge before. I used that card in many places in this resort and nowhere else was there a surcharge. I e-mailed, but didn't even get an acknowledgement. Photos can be deceiving!
Stayed 7 nights in Jan 2018

6/10 Okay

Koichiro

Liked: Staff & service
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Consigliato
Accoglienza cordiale e calorosa, attenta e disponibile ad accontentarci nelle nostre richieste. Qualità/Prezzo eccellente per il villaggio di Crans. Posizione perfetta in pieno centro e a due passi dalle piste! Raccomando assolutamente la struttura.
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveler

Liked: Cleanliness
Hôtel simple, mais bien situé
Un hôtel simple et un peu défraichi, sans doute à la limite des 3 étoiles. Personnel sympathique. Très bonne situation au coeur de Crans et à 5 minutes à pied du télécabine. Le prix de la chambre était largement surfait, mais c'était à prévoir en dernière minute pour la nuit du réveillon.
Stayed 1 night in Dec 2019

6/10 Okay

bruno

plein centre ville. correct mais sans plus. petit dejeuner moyen dans salle minuscule. personnel charmanr
Stayed 1 night in Mar 2019

8/10 Good

Claude

Liked: Cleanliness, staff & service, property conditions & facilities
Très bien pour un long week-end
Hôtel bien situé près des pistes de ski et du centre. La chambre correspond aux photos sur le site mais spacieuse avec grande salle de bain avec fenêtre. Bon accueil et petit-déjeuner standard. Rapport qualité/prix un peu cher car il faudrait faire quelques rénovations (cabine de douche) et ajouter certaines commodités (mini-bar, bouilloire, oreillers suppl., etc.) pour un tel prix.
Stayed 3 nights in Mar 2019

10/10 Excellent

Xavier

Liked: Cleanliness, property conditions & facilities, room comfort
Parfait pour un weekend au ski
Hôtel très bien situé à proximité des pistes de ski. L'hôtel est un peu ancien mais très bien entretenu.
Stayed 2 nights in Mar 2019

8/10 Good

Hanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Zentral. Klein und angenehm. Gutes Frühstück
Stayed 1 night in Aug 2018