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Reviews of Hotel Art De Vivre

4 out of 5
Hotel Art De Vivre
Fleurs des Champs 17, Chermignon, Crans-Montana, VS

Reviews

8.8

Excellent

Rating 10 - Excellent. 22 out of 43 reviews" "
Rating 8 - Good. 15 out of 43 reviews" "
Rating 6 - Okay. 4 out of 43 reviews" "
Rating 4 - Poor. 2 out of 43 reviews" "
Rating 2 - Terrible. 0 out of 43 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Jack

Traveled with family
Liked: Cleanliness, property conditions & facilities
Nice property in a good location, but there are a couple of issues. The beds are two distinct beds, so even when put together, you can’t really sleep together. Amenities in the bathrooms are poor - no conditioner for example. Spa is nice but only opened from 1400, which is a shame. Front desk is poor, having forgotten to book a vital taxi for us to the train station.
Stayed 3 nights in Dec 2023

10/10 Excellent

Valentin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice mountain views from property.
Stayed 1 night in Sep 2023
Response from ADV on 2023/9/9
Thank you for your comment. Hope to see you soon again.

10/10 Excellent

Gabriella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, well cared for space with friendly staff and good food
Stayed 2 nights in Jul 2023
Response from ADV on 2023/9/9
Thank you for your comment. Hope to see you soon again.

8/10 Good

Dana

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
It was very nice looked after hotels, some parts are a little dated but other were refurbished and very modern. Comfortable bed. Nice spa experience, lovely garden, good central location. Only negative remark is that housekeeping team started cleaning spa before it closed there felt a little unwelcome there.
Stayed 1 night in Jun 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine.
Excellent in its price bracket.
Stayed 4 nights in May 2023

6/10 Okay

Beth

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Overpriced and disappointing
Overpriced and disappointing. The staff were friendly and accommodating and the wellness area and bar/restaurant was nice and modern. But the rest of the common areas and one of our bedrooms (we had a linked 2-bed accommodation as we are a family with 2 children) was tired and the cleanliness was lacking. The internet photos didn’t tell the whole story and we therefore feel that we paid well over the odds for what we would expect of a 4-star hotel.
Stayed 4 nights in Aug 2021

10/10 Excellent

Verified traveler

Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Stayed 4 nights in Apr 2019
Response from Joseph on 2019/5/9
Merci pour cet excellent commentaire. A bientôt à l'Art de Vivre !!

8/10 Good

MARCO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location, very helpful staff. Amazing view, nice pool and good gym (please add some machines for upper body and it would be perfect).
Stayed 2 nights in Feb 2019

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Penny, Vancouver, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our favourite Hotel to Stay At in Crans-Montana
This is our second stay at this hotel. We love to come to this hotel because it is off the main road on a quiet street, near a lovely lake. It is right between Crans and Montana with paths to both, and an easy walk. The rooms and staff are excellent. The breakfast is lovely in the morning and the facilities, with the pool, sauna and hot tub, are a real plus. We always get a 2 bedroom suite or family room. We love that so that our son or Grandma gets their own bathroom and own private room off of our own larger parent room. They provide you with bathrobes and slippers and chocolates on your arrival, on your bed. The staff are very friendly and very willing to help with any of your needs. They stored our larger bags while we took a weekend trip to Florence, which was great. They helped us find the right train schedules and to book taxis. They are very helpful and nice and the housekeeping lady is also very sweet and helpful.

10/10 Excellent

FABRICE SCHUMACHER

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comme à la maison, team super! Best place in Crans-Montana
Stayed 2 nights in Sep 2023
Response from Olivia on 2023/10/2
Thank you! :) See you soon!!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Sabine

Stayed 3 nights in Apr 2023

8/10 Good

Roland

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

10/10 Excellent

François-Xavier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2022

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022

10/10 Excellent

Valentin

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2021

8/10 Good

CHRISTIAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
empfehlenswert
ruhige Lage; zu Fuss ca. 5 Min. ins Zentrum angenehme Umgebung
Stayed 3 nights in Jun 2021
Response from Joseph Bonvin on 2021/6/22
Vielen Dank für Ihren Kommentar. Ich freue mich auf ein Wiedersehen mit Ihnen bei L'Art de Vivre

4/10 Poor

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Décevant
Propreté à revoir : dentifrice sur le robinet, poussière sur la tablette de lit, joints de la SdB, miettes sous les rideaux. Bruit du personnel de ménage le matin : elles discutent vraiment fort entre elles et cela s'entend beaucoup en chambre. J'ai le sommeil lourd mais j'ai été réveillé. Enfin le petit-déjeuner est vraiment basique et de piètre qualité pour un 4* à ce prix (280frs la chambre double). Pas de buffet chaud, viennoiseries industrielles réchauffées, jus bas de gamme. En résumé, un 4* qui est comparable à un 3* moyen ou un 2* neuf.
Stayed 1 night in May 2021
Response from Joseph Bonvin on 2021/5/20
Bonjour, Je vous remercie pour votre courriel. Nous avons pris bonne note de vos remarques qui nous ont surpris, les commentaires généraux n'allant pas dans ce sens. Nous ferons un effort pour améliorer la qualité du contrôle du nettoyage des chambres. Pour le petit déjeuner, les viennoiseries ne sont pas industrielles mais fabriquées par un boulanger valaisan et elles sont cuites par nos soins. Les jus frais sont à disposition sur le buffet les autres sont des jus Suisses, comme tous les produits sur le buffet 4 sortes de fromages AOC, confitures maison, jambon de Chermignon, saucisse également, oeufs d'Icogne à la coque, omelettes, brouillés etc... Pour pouvoir nous améliorer, il est judicieux de ne pas faire de commentaires anonyme afin que nous puissions retracer la date de votre séjour, la chambre occupée, le personnel présent etc... Merci encore pour le temps pris pour nous écrire. Belle journée Joseph Bonvin

10/10 Excellent

Faozia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellente expérience
Très bon service et accueil. Emplacement idéal Staff très professionnel Prestations de qualité chambre
Stayed 1 night in Apr 2021

10/10 Excellent

Laetitia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel conseillé
Tiptop, calme avec un superbe panorama ! Un coup de coeur pour le jacuzzi et le sauna qui donne directement sur les montagnes splendide vue. Le personnel est sympatique ça fait toujours plaisir :)
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bel hôtel charmant
Bon hôtel bien placé, je recommande
Stayed 2 nights in Feb 2021

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel!
Stayed 1 night in Jan 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2020

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sympathique hôtel
Situé à entre Crans et Montana, bon emplacement. Places de parking disponibles. Petit déjeuner de qualité. SPA agréable.
Stayed 2 nights in Dec 2019

8/10 Good

Olivier

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Break cocooning
Petit break avec mon fils. Ski, Spa, repas et soins, rien a redire!
Stayed 1 night in Dec 2019
Response from JB on 2019/12/25
Merci pour votre notation. Au plaisir de vous accueillir à nouveau chez nous. Joseph Bonvin

8/10 Good

Edmond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from JB on 2019/12/25
Merci pour votre notation. Au plaisir de vous accueillir à nouveau chez nous. Joseph Bonvin

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Super panorama ! Chambre spacieuse nickel! Mais terrasse mauvais état Restaurant très bien ! Situation sympa au calme et en ville en même temps !
Stayed 1 night in Jul 2019

8/10 Good

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charmant hôtel, très bien situé. La chambre était parfaite, très jolie décoration. Personnel agréable. Petit déjeuner complet. L’eau de la piscine du Spa était un peu trop froide.
Stayed 1 night in Jun 2019

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

8/10 Good

Verified traveler

Stayed 4 nights in Apr 2019
Response from Joseph on 2019/5/9
Merci pour votre commentaire.

8/10 Good

Ahlam, Canada

Liked: Cleanliness, staff & service, property conditions & facilities
Séjour à Crans-Montana
Personnel très professionnel et sympathique. Buffet petit déjeuner très complet.
Stayed 1 night in Mar 2019
Response from Joseph on 2019/5/7
Merci beaucoup pour ce commentaire positif. Au plaisir de vous revoir chez nous...

10/10 Excellent

Emanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

8/10 Good

Emmanuelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour agréable, hôtel bien situé et bien équipé Personnel sympathique
Stayed 6 nights in Feb 2018

10/10 Excellent

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ski et soleil
Charmant hôtel très bien situé
Stayed 1 night in Jan 2018
Response from Aurélie on 2018/2/26
Merci pour votre commentaire ! A bientôt

6/10 Okay

Verified traveler

Liked: Cleanliness
Sehr gute, ruhige Lage. Vom Zimmer und dem Frühstücksraum wunderschöne Aussicht in die Berge. Das Badezimmer entspricht nicht einem 4-Sterne-Hotel. Leider war der kleine Wellnessbereich von Nicht-Hotelgästen so überfüllt, dass man diesen nicht wirklich geniessen konnte.

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr schöner Aufenthalt
Das Hotel verfügt über schöne Zimmer und dehr freundliches Personal. Die Wellnesszone ist zwar etwas klein hat aber alles wie Sauna Dampfbad, Whirlpool, etc.

4/10 Poor

Karin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
KEIN 4* HOTEL
Das Hotel verdient keine 4*....Schon der Eingang ist geschmacklos und in die Jahre gekommen. Zimmer und Bad sind knapp 3*, aber sauber. Frühstücksbuffet ist ok, aber nicht mehr und einem 4*Hotel nicht würdig. Einzig das sehr junge Personal im Restaurant ist ein Lichtblick! Minibar war leer, kein Wasser, nur Gläser vorhanden. Fazit: Für Fr. 360.- erwartet man viel mehr und nicht eine zweckmässige, charmelose Pension! Wir kommen sicher nie mehr! Wellnessanlage können wir nicht beurteilen, da wir sie nicht genutzt haben.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Würden wieder gehen
War eine spontane Buchung. Hotel sehr schoen und sauber. Wellness Bereich sah super aus, hatten aber leider keine Zeit. Personal sehr freundlich und zuvorkommend.

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Bon séjour
Hôtel dont la réception et la salle à manger ont été bien rénové. Belle décoration. Chambre spacieuse, ensoleillée et décoration moderne. Salle de bain spacieuse mais dont la propreté n'était pas optimale (un cheveu au sol, traces dans la douche et lavabo). Petit déjeuner excellent, avec du choix malgré le manque d'oeufs brouillés et de nourriture chaude. Hôtel très bien situé, proche du centre du village. Pas de transats au bord de la piscine, impossibilité de s'allonger. Spa neuf mais difficulté (voire impossibilité pour certains soins) à obtenir un rendez-vous pour des soins ou massages compte tenu du personnel volontairement limité. Personnel de l'hôtel très aimable.