鶴湖 (SBN) 附近飯店 | 熱門住宿限時優惠 NT$2,512 起

「97 degrees outside. The A/C in my room did not work properly. Sweating all night as it would not cool my room. All I got at the front desk the next morning was, “Sorry.” Will find a different place to stay on my trip out west next summer! :(」

「Stay was pleasant over all!」

「Room was not clean!!! Also, I put food in a plastic bag in the fridge and it smelled like beer which tells me it wasn't cleaned properly!!!!」

「The pool area with the hot tub included is hugely underrated. I loved it. The complimentary breakfast comes in handy for those who have a long night out and need a little pick me up in the morning.」

「Loud noises above our room. Conditioner was empty in the shower. Doors slamming in the morning. Filthy, stained lampshade on floor lamp.」

「A pretty interesting stay. Expedia said check in was at 3, but when we arrived, a clearly posted sign said check in was 4. There was no one in the lobby and I had to press a button to ring for them. The man at the counter was nice enough, but he needed to go check to make sure our room was cleaned. We waited close to 10 minutes in the lobby before he returned. There was no A/C in the lobby and there were dehumidifiers running in the halls. When we checked in I was not asked for ID or a credit...

「Very clan and friendly staff」

「外围环境很美，单是酒店还在装修。」

「We returned from supper and front desk clerk did not even look up from her phone. A yellow bucket, full of dirty mop, water and a dirty mop was right at the front desk Our Shower had mildew growing along the edge Breakfast buffet might’ve been OK if it had been refilled. We asked if there were any more boiled eggs and we received a sigh and the attendant went back to get some more.」

「Sleeping soundly」

「Well the 1st night we stayed NO AIR in bedroom. Told front desk right away. So I told the lady it wasn't blowing air just fan and mind you it was 90 out and we sweated all night because maintenance leaves at 230pm which she was told before that, so it could've been fix the 1st night but it wasn't plus it was our 19th Anniversary on that day. But when i asked if the could at least do half for the 1st night and regular for the 2nd since we had air. The manager said I'll comp you. Then I got the...

「It was a good stay」

「The couch had disgusting stains and looked very dirty. I had to unplug the refrigerator because it was making a very annoying noise. The air conditioning unit was also very noisy—it sounded like there was an animal inside it. The pool water didn't look clean either. I don't think it had been properly cleaned. The front desk did not make me feel welcomed. Did not give me any information about breakfast nothing no wi fi information.」

「Pool is under construction but that didn’t bother us. Great breakfast. Great staff. Clean. Good location.」

「普普通通，可以接受，但不幸遇到電梯壞掉的時候」