Hi David,Thank you so much for taking the time to leave such a lovely review. We really appreciate the feedback letting us know how we are doing. We hope to see you again soon, the next time you are in the Cranbrook area! Thank you for choosing St. Eugene Golf Resort and Casino!

Hi Alan,Thank you so much for rating us 5 out of 5! We are so excited that you enjoyed your stay with us. We appreciate the time you took to leave us a rating! We hope to see you again soon!

Hi Natasha,Thank you for taking the time to leave us a review. We're truly sorry to hear about your disappointment with your recent visit. We take feedback like yours seriously and are committed to ensuring our property maintains its former beauty and charm. Rest assured, we're actively working on improvements to enhance the overall experience for our guests. Your insights are invaluable to us, and we hope for the opportunity to welcome you back in the future to showcase our progress. Thank you for sharing your concerns with us.Have a wonderful day

Hi James,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!Have a great day!

Hi Chris,Thank you so much for your wonderful review. We are so excited when guests enjoy their stay with us!We will see you again soon, on your next trip out to the Cranbrook area!Have a great day!

Hi Kevin,Thank you so much for taking the time to leave a review for our resort. We are so happy to hear that you enjoyed your stay with us, and glad that you were able to enjoy dinner in the Casino during your stay. We hope we will see you again soon the next time you are in our area.Have a great day!

Hi Monique,Thank you so much for taking the time to leave us a review. I have passed along your valued comments to our departments so that they are aware. We appreciate you bringing this to our attention. We hope that we can wow you on your next visit to our resort!Have a wonderful day!

Hi Mike,Thank you so much for taking the time to leave us a review and make us aware of this issue. I have passed it along to our team.We value feedback such as yours as it helps us to improve our resort to make everyone's stay enjoyable.Have a wonderful day!

Hi Gregory,We're delighted that you enjoyed your recent stay with us, as reflected in your 4/5 rating. Your satisfaction is our top priority, and we're grateful for your feedback. If there's anything we can do to ensure a 5-star experience during your next visit, please don't hesitate to reach out. We look forward to having the opportunity to welcome you back in the future. Have a wonderful day!

Hi Dianna,Hello, thank you for taking the time to recommend us on Expedia. We appreciate the feedback and glad you make St. Eugene Resort your choice hotel while in Cranbrook. We look forward to your next visit!Have a wonderful day!

Hi Carol,Thank you so much for the fabulous rating. We really appreciate your stay and sharing the word about us. We look forward to hosting you soon! Have a wonderful day!

Hi Lee,Thank you so much for your stellar rating! This means a lot to us. Hope you enjoyed your visit and, we look forward to welcoming you back the next time you visit the area. Have a great day!

Hi Marc,Thank you so much for choosing St. Eugene's for your stay and for taking the time to leave us a kind review! We really do appreciate hearing that our guests love staying here. We look forward to your next visit soon!Have a wonderful day!

Hi Chris,Thank you so much for taking the time to leave us a rating after your stay. It really means a lot that you enjoyed your time here. We hope to see you again soon!Have a wonderful day!

Hi Linda,Thank you so much for taking the time to leave us a review, your comments make our day bright! I will pass your comments onto the restaurant as well! We hope to see you again soon!Have a wonderful day!

Hi Kim,Thank you so much for taking the time to leave us a review. We are glad to hear you enjoyed your stay with us. We hope to see you again very soon!Have a wonderful day!

Hi Carol,Thank you for taking the time to leave us a review! We really appreciate your feedback and are glad that you enjoyed your time at our wonderful resort.Have a great day!

Hi Dawn,Thank you so much for taking the time to leave us a wonderful rating, we are so happy to hear that you enjoyed your time at St. Eugene.We hope that we will see you again soon on your next visit to the area!Have a wonderful day!

Hi Bryan,Thank you for your ratings. We are delighted to know that you enjoyed your stay with us and we hope to serve you soon. If there’s anything else we can do to make your next stay better, please don’t hesitate to reach out!Have a wonderful day!

Hi Michael,We are incredibly grateful that you took the time to rate us. We hope to have you back with us soon!Enjoy your day!

Hi Crystal,We truly appreciate your time in leaving us a review. If there is anything that we can do to make your next stay better, please don't hesitate to reach out!We look forward to your return!Have a wonderful day!

Hi Connor,Thank you so much for your review! We are so glad that you enjoyed it here, and we look forward to your return!Have a wonderful day!

Hi Norma,Thank you so much for taking the time to leave us a review. We truly appreciate your support and trust in us. Your 5-star review brightens our day and serves as a constant reminder of why we love what we do. We’ll continue striving to provide exceptional products/services and outstanding customer care to make every interaction with us remarkable.We hope that you have a wonderful day!

Hi Phil,Thank you for such kind comments about our resort! We truly appreciate it! We are so pleased to hear you enjoyed your stay. We look forward to welcoming you back to beautiful Cranbrook!Have a wonderful day!

Hi Brian, Thank you for taking the time to leave a review, I am sorry that the room we first put you in was not what you were looking for, it looks like we were able to quickly move you to an accessible room during your stay, we would like to see you come back, please don't hesitate to call us in advance to let us know about your room needs so that we may properly assign your room before arrival.Have a wonderful day

Hi Norma,Thank you so much for your review! We appreciate your time, and we look forward to your next stay with usHave a wonderful day!

Hi Jason,Thank you so much for taking the time to leave a review for our property. We really appreciate your kind words, and we are so glad that you enjoyed your stay with us!We hope to see you again soon!

Hi Margaret,Thank you for reaching out. I am sorry that you feel like we gave poor customer service for your stay. We feel that we went over and above, making arrangements for your family to be in a pet friendly room last minute, and waiving the pet fee for the night tied to this reservation. It does look like you booked a second night while here over and above this reservation and we did waive the pet fee for that night as well for the trouble with the room not being ready for you.Thank you for taking the time to leave feedback for our resort, it does help us to grow as a team to make every guests stay pleasant.Have a wonderful day

Hi David,Thank you for taking the time to leave a review, I am sorry that the doors to the rooms, and the heater fan were too loud for you, I have raised your concerns to our maintenance department to look at to see what they can do to alleviate this.I am sorry that our two restaurants that were open during your stay Our Casino Restaurant, and our Numa Restaurant located in our mission building were limited for you. We do try to have options available that suite most people. I have sent your comments to our Food & Beverage team so that they are aware.We do hope that you will try us again in your next visit out to our lovely area, and we hope that we can exceed your expectations at that time.Have a wonderful day!

Hi Jane,Thank you so much for your kind words about your experience at our restaurant and hotel. We hope to see you again soon when you are in our region!Have a great day!

Hi Jacqueline,Thank you, for taking the time to complete our online survey regarding your recent stay, at St. Eugene Resort.On behalf of our entire team, I would like to apologize for failing to exceed your expectations; we highly value all guests and the level of satisfaction they feel during, and after, their stay.Guest feedback, such as your own, is instrumental in aiding how we ensure that our various teams deliver exceptional experiences for our guests.Warm regards,

Hi Michael,We are incredibly grateful that you took the time out of your busy schedule to leave a review for us. We are so happy to hear that you had a great time! We hope to have you back with us soon!Have a wonderful day!

Hi Jesalyn,Thank you for taking the time to share this positive review! We will make sure to share this with the team to let them know to keep up the amazing work and we look forward to your return!Have a wonderful day!

Hi Candace,Thank you for reaching out with your review. I am sorry that there was a shortage of outlets in your room for your stay. I have forwarded your comments to our team for their consideration. We do hope that you will give us another try the next time you are in the area. Please do not hesitate to reach out to us at the front desk if there is anything that you need during your stay, we would be happy to help in any way that we can.Have a wonderful day, and we look forward to seeing you again soon.

Hi Mutya,Thanks for taking the time to share your lovely rating with us. We hope to see you soon the next time you are visiting our area!Have a beautiful day!

Hi Christian,Thank you so much for taking the time to leave a review and such kind words about our resort. We really appreciate it! We are so glad that you had such a good visit with us, and we look forward to having you again when you are in the Cranbrook area! Have a wonderful day!

Hi Leanne,Thank you for taking the time to share this positive rating! We will make sure to share this with the team to let them know to keep up the amazing work and hope you'll stop by when you're back in the area!Have a wonderful day!

Hi Marc,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again. So, please consider us again on your next trip!Hope you have a wonderful day and we will see you next time!

Hi Carol,Thank you so much for your review, we appreciate your time in leaving one. We hope that your stay was great, and we look forward to seeing you again soon!Have a wonderful day!

Hi Terra,Thank you for choosing us and giving us a perfect 5/5 rating. We're delighted that your stay exceeded your expectations. Your feedback is invaluable to us, and we're thrilled to have contributed to your memorable experience. We look forward to welcoming you back for another exceptional stay.Have a wonderful day!